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37470 Courses delivered Online

Oracle SQL foundation

5.0(3)

By Systems & Network Training

Oracle SQL training course description The Oracle SQL course is designed to give delegates practical experience in writing SQL statements and scripts using Oracle SQL. The basic SELECT statement, the use of SQL functions and the basic table and view handling statements are introduced. What will you learn Create SQL statements to query database tables. Use standard aggregate functions and related SELECT statement clauses. Join Tables. Use basic subqueries and the set operators. Use numeric, character and date functions. Use conversion and other miscellaneous functions. Use SQL parameters. Use complex subqueries. Create and alter tables and views. Insert, update and delete rows in database tables. Manage sequences and synonyms. Oracle SQL training course details Who will benefit: Anyone who needs to use and understand Oracle SQL to query and update data in an Oracle database. Prerequisites: None. Duration 3 days Oracle SQL training course contents Retrieving data with the SELECT statement The SELECT statement, The SELECT and FROM clauses, Conditions and the WHERE clause, Other conditional operators, Logical operators, The ORDER BY clause, Column aliases, Arithmetic expressions, Precedence of operators. Aggregate functions Overview of built In aggregate functions, The GROUP BY clause, The HAVING clause. Joining tables Overview of table joins, Inner joins, Table aliases, Outer joins, Self joins, ANSI standard joins. Basic subqueries and set operators Overview of subqueries, Basic subqueries, Set operators, The union, intersect and ,minus operators. Numeric, character and data functions Function types, Using the table dual to try out functions, Numeric functions, Character functions, String concatenation, Date arithmetic and date functions. Conversion and miscellaneous functions Conversion functions, The NVL and NVL2 functions, The DECODE function, CASE expressions, The COALESCE and NULLIF functions. SQL parameters Command line substitution parameters, The accept command, The define and undefine commands. Complex subqueries Subqueries usage, In-line views, Top-N queries, Subqueries with joins, Multi column subqueries, Correlated subqueries, Subquery rules, Using the ANY, ALL and SOME operators. Managing data Inserting rows, Updating rows, Deleting rows, Verifying updates, Transaction control, Commit and rollback, Savepoints, Commits and constraints, Amending data in SQL developer. Managing tables Creating tables, Specifying constraints, Altering tables, columns and constraints, Dropping tables, columns and constraints, Recovering dropped tables, Copying tables. Managing indexes and views Creating indexes, Dropping indexes, Listing indexes, Creating and using views, Dropping views, Listing views. Managing sequences and synonyms Create a sequence, View sequence details, Create a synonym, List synonyms.

Oracle SQL foundation
Delivered in Internationally or OnlineFlexible Dates
£2,367

Adult Education Mastery Training

By The Teachers Training

Adult Education Mastery Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Adult Education Mastery Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 06 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Hook Your Class Introduction and Welcome to Training Essentials of Adult Education 00:29:00 Hook Your Class - Part 1 00:17:00 Hook Your Class - Part 2 00:23:00 Become Their Favorite Become Their Favorite - Part 1 00:31:00 Become Their Favorite - Part 2 00:32:00 Create Your Presence 00:20:00 Engage and Teach All Learners Understand Your Learners 00:32:00 Reach Every Learner - Part 1 00:35:00 Reach Every Learner - Part 2 00:30:00 Create Amazing Training Materials Create Amazing Training Materials - Part 1 00:32:00 Create Amazing Training Materials - Part 2 00:20:00 Handle Challenging Trainees Handle Resenters, Talk Hogs, Hecklers and Gripers 00:24:00 Handle Experts, Know-It-Alls and Quiet Types 00:20:00 Workbook Workbook - Adult Education Mastery Training 00:00:00

Adult Education Mastery Training
Delivered Online On Demand5 hours 45 minutes
£27.99

LNG Value Chain & Economics - Optimise Your LNG Projects and Supply Strategies

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course Liquefied Natural Gas (LNG) has provided intercontinental mobility to natural gas, which now provides about 25% of the global primary energy. Being the cleanest fossil fuel, natural gas/LNG consumption is forecasted to grow in all future scenarios. With the entry of various players, including Trading companies, the LNG value chain is becoming increasingly complex, and a solid understanding of its economics and management of its interfaces have become crucial to identify and assess investment opportunities and risks. Recent market disturbances caused by COVID-19, Oil & Gas price instabilities - coupled with the political (Ukraine/Russia) challenges - make a deep understanding of LNG Value Chain Logistics and Economics even more essential to ensure the security of energy supplies sustainably and profitably. This intermediate level 3 full-day course starts with a concise introduction to the LNG business. Thereafter, the elements of the LNG value chain are described, and their individual economics analysed. A Business Activity Model along the value chain will be developed and discussed in depth, covering the following key processes: 'Buy Gas - Transport Gas - Liquefy Gas - Sell LNG/Products - Ship LNG - Regasify LNG' The integrated chain economics will then be developed and quantified. A hands-on group workshop/exercise developing the economic case of a full-sized Liquefaction project will be carried out, considering the forecasted cash flows throughout the project life, the location of the plant, its markets, project sensitivities and profitability assessment. Participants will be provided with Excel based tools/models (LNG Liquefaction project development Net Present Value (NPV) analyses, Shipping Freight Calculations and Economics) to work through the exercises and also for their future personal use. Training Objectives After the completion of this course, participants will be able to: Understand how the LNG Value Chain operates, bound by the relevant Contracts and Agreements. Learn the basic economic parameters (operating, capital costs, financing, profitability) of each major element of the value chain. Appreciate the complexity of the value chain, and the associated opportunities and risks. Develop quantitative project evaluation skills. Explore options to maximise profitability in a given LNG value chain. Discuss best practices on how to manage, steer and govern these activities. Target Audience Technical, Operational, Shipping, Commercial, Project and Governance professionals who are already active in a specific section of the LNG Value Chain will directly benefit in developing a wider and deeper perspective on how the LNG Value Chain operations and can be optimised. Managers (Technical, Financial, Legal and Governance) less familiar with the specifics of the LNG Industry will also benefit from attending this VILT course, as they will obtain the required background to be able to set sharper targets, suitable performance indicators, and governance and performance assessment guidelines for units engaged in the chain. The course is most relevant for professionals engaged in the LNG industry at: National and International Oil & Gas/Energy Companies LNG Importers/Exporters/Traders/Shippers Government & Regulatory Agencies Finance Institutions It will also apply to the following audience: Business Development Managers Corporate Planning Professionals Project Developers Supply Planners & Scheduling Professionals Regulators Tax & Finance Advisors Compliance Officers Equity Analyst and Bankers Joint Venture Representatives, Board Directors Negotiators and Contracting Staff Trading Professionals Course Level Intermediate Trainer Your expert course leader is an Oil & Gas/LNG professional with more than 35 years of international experience, majority of which was gained at Shell International Joint Ventures engaged in Oil Refining, Supply / Trading, Gas Supply and LNG Businesses in the Netherlands, France, Thailand, Dominican Republic and Nigeria. Since 2004, he has had several roles in the management of the LNG Value Chain including the Commercial Operational Management of Nigeria LNG (NLNG). He played an active role in the start-up and integration of LNG trains 4, 5 and 6 with NLNG becoming the 3rd largest LNG producer in the world in 2007. Commercial operations spanned 4 Gas Supply, 11 LNG Sales & Purchase Agreements, ad-hoc LPG and Condensate Sales and LNG Ship Chartering contracts. Under his supervision, more than 2,000 LNG cargoes were exported. He was part of the organizational transformation of the company from a Project-based set-up to a Production / Commercial based structure and implemented an 'Integrated Planning and Scheduling Department' in which he optimized the value chain (Buy-Gas - Liquify Gas to LNG - Sell - Ship LNG). Staff competence management was one of his focus areas during this period. He was also the NLNG representative on JV Technical, Commercial, Shipping Committees where he interfaced with Government & Regulatory authorities. In 2014, he was appointed as Shell Shareholder representative to NLNG and became a Non-Executive Board member to NLNG companies, including Bonny Gas Transport (BGT) managing 24 LNG Ships. During this period, he was involved in the Economic and Technical steering of the Shipping Fleet and Liquefaction Plant Rejuvenation projects and a further capacity expansion of liquefaction plant which resulted in the achievement of NLNG train 7 project FID in 2019. Since 2016, he has been active as an independent consultant. He co-authored 2 patents and more than 30 published papers/presentations. He holds a PhD from Delft University of Technology in the Netherlands and a MSc and BSc in Chemical Engineering from the University of Birmingham, UK. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

LNG Value Chain & Economics - Optimise Your LNG Projects and Supply Strategies
Delivered in Internationally or OnlineFlexible Dates
£2,751 to £3,199

Negotiation Skills and Techniques for Engineers and Technical Professionals

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course This is a 2 full-day course that is aimed at providing professionals in the Oil & Gas business with a comprehensive set of core negotiating skills. Negotiations take place in many situations e.g. between peers, manager and subordinate, company and trade unions, company and government. The skills learnt on this course will be useful in all of these situations. However, this course puts a focus on the skills needed in commercial negotiations. A particular emphasis is placed on the relationship and negotiations typically carried out between client and contractor, vendor or the provider of services. A mixture of theory, examples and practical exercises are used so that the participants understand the principles and get an opportunity to try them out. The case studies used are real cases encountered in the Oil & Gas industry. Training Objectives Many technical experts find it difficult to move out of their expertise areas and deal with commercial matters. Negotiating to optimise business value is a step further from their comfort zones. All too often negotiations are then left to finance personnel. They bring many strengths to the table but an understanding of engineering trade-offs is not one of them. By the end of this course, the participants will add to their technical know-how a core competence in negotiation skills. They will thus become formidable negotiating opponents. Target Audience The course is intended for middle-managers and technical and other staff who are responsible for contracts, but with limited previous exposure to negotiations, and who will need these skills in the near future. Course Level Intermediate Trainer Your expert course leader is a consultant, manager and engineer with more than 30 years' experience in a broad range of positions. He spent 15 years with the Shell group and during this time, gained extensive negotiating experience with contractors, vendors, service agents, trade unions and purchasers of equipment and products. Over the last 15 years, he has worked with a broad range of multinational businesses across the globe in a wide range of negotiation related roles including: Developing negotiating capability and skillsets Advising on negotiation strategies Establishing Alliances, Joint Ventures and Partnerships, & Remediating Alliances, Joint Ventures and Partnerships He has many years of teaching experience to technical staff - both in a corporate setting, and in an academic setting - for Melbourne University in Melbourne, Australia. Several thousand people from around the world have benefited from his courses. He brings an engineer's practical perspective, and can readily empathize with technical staff making forays into the commercial world of negotiations. He is joint author (with Professor Danny Samson) of Patterns of Excellence ISBN 0273638769, published by Financial Times Management. This has been adopted by a number of blue chip companies as the core text for management development. Corporate Experience: 15 years with Shell in a broad range of international & domestic technical and managerial and change management roles. Consulting Experience: 5 Years with McKinsey Consulting Group 4 Years with Melbourne Business Schoo POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Negotiation Skills and Techniques for Engineers and Technical Professionals
Delivered in Internationally or OnlineFlexible Dates
£2,407 to £2,799

LTE backhaul

5.0(3)

By Systems & Network Training

LTE Backhaul training course description This course provides a concise insight into the LTE backhaul. Key parts of the course are detailed looks at the transport of messages and the S1 and X2 protocols. What will you learn Describe the overall architecture of LTE. Explain how data and signalling messages are transported in LTE. Describe the S1 protocol. Describe the X2 protocol. LTE Backhaul training course details Who will benefit: Anyone working with LTE. Prerequisites: Mobile communications demystified Duration 2 days LTE Backhaul training course contents Introduction In the first section of the course, we review LTE and its hardware and software architecture. Requirements and key features of LTE. LTE Architecture and capabilities of the UE. Architecture of the E-UTRAN, functions of the eNB. EPC architecture, and functions of the MME, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM and RRC state diagrams. Architecture of the radio access network In this section, we look in more detail at the architecture of the evolved UMTS terrestrial radio access network (E-UTRAN). Logical and physical architecture of the E-UTRAN. Numbering, addressing and identification. E-UTRAN functions. E-UTRAN protocol stacks. Timing and frequency synchronisation in LTE. Transport of data and signalling in LTE Here, we look in more detail at the techniques and protocols that are used to transport data and signalling messages across the evolved UMTS terrestrial radio access network and the evolved packet core. Quality of service in LTE. The GPRS tunnelling protocol. Differentiated services Multi-protocol label switching (MPLS). The stream control transmission protocol (SCTP). The S1 application protocol This section gives a detailed account of the signalling procedures in the S1 application protocol, which the MME uses to control the operation of the eNB. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. S1 setup procedure. UE context management procedures. Non access stratum information transport. Procedures for managing the evolved radio access bearer (E-RAB). Paging procedures. Mobility management procedures for S1-based handovers. Procedures in support of self-optimising networks. The X2 application protocol This section gives a detailed account of the signalling procedures in the X2 application protocol, which is used for peer-to-peer communication between eNBs. The material looks at the procedures, messages and information elements, and relates them to the system-level procedures in which they are used. X2 setup procedure. Mobility management procedures for X2-based handovers Procedures in support of self-optimising networks. High level system operation In the final section, we bring our discussions of the S1 and X2 application protocols together by reviewing the system-level operation of LTE. Attach procedure. Transitions between the states of RRC Idle and RRC Connected. Tracking area updates in RRC Idle. Handover procedures in RRC Connected.

LTE backhaul
Delivered in Internationally or OnlineFlexible Dates
£2,477

LTE airside

5.0(3)

By Systems & Network Training

LTE Airside training course description This course provides a concise insight into the LTE airside. Key parts of the course are detailed looks at the air interface protocol stack, cell acquisition, transmission and reception of data and of he layer 1 procedures along with layer 2 procedures. What will you learn Explain the RF optimisation flowchart. Describe the importance of Reference Signal Received Power (RSRP). List many of the 3GPP recommended KPIs. Describe the concept of APN AMBR and UE AMBR within LTE. Describe the use of planning and optimisation computer tools. LTE Airside training course details Who will benefit: Anyone working with LTE. Prerequisites: Essential LTE Duration 2 days LTE Airside training course contents Introduction and review of LTE This section describes the requirements of LTE and key technical features, and reviews the system architecture. LTE Architecture, UE, E-UTRAN and EPC. Specifications. OFDMA, SC-FDMA and MIMO antennas This section describes the techniques used in the LTE air interface, notably orthogonal frequency division multiple access (OFDMA) and multiple input multiple output (MIMO) antennas. Communication techniques for fading multipath channels. OFDMA, FFT processing and cyclic prefix insertion. SC-FDMA in the LTE uplink. Multiple antenna techniques including transmit & receive diversity and spatial multiplexing. Introduction to the air interface This section covers the operation of the air interface, the channels that it uses, and the mapping to the time and frequency domains of OFDMA and SC-FDMA. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and physical signals. LTE spectrum allocation. Cell acquisition This is the first of three sections covering the air interface physical layer. Here, we cover mobile procedures to start low-level communications with the cell, and base station transmission of the corresponding information. Primary/secondary synchronisation signals. Downlink reference signals. The master information block. Physical control format indicator channel. Organisation and transmission of the system information. Data transmission and reception In this section, we cover procedures used for data transmission and reception on the shared channels, and describe in detail the individual steps. Data transmission and reception on the uplink and downlink. Scheduling commands and grants on the PDCCH. DL-SCH and UL-SCH. Physical channel processing of the PDSCH and PUSCH. Hybrid ARQ indicators on the PHICH. Uplink control information on the PUCCH. Uplink demodulation and sounding reference signals. Additional physical layer procedure This section concludes our discussion of the air interface physical layer, by discussing a number of procedures that support its operation. Transmission of the physical random access channel. Contention and non-contention based random access procedures. Discontinuous transmission in idle and connected modes. Uplink power control and timing advance. Air interface layer 2 This section describes the architecture and operation of layer 2 of the air interface protocol stack. MAC protocol, interactions with the physical layer, use for scheduling. RLC protocol, transparent, unacknowledged and acknowledged modes. PDCP, including header compression, security functions and recovery from handover.

LTE airside
Delivered in Internationally or OnlineFlexible Dates
£2,477

Advanced Adobe InDesign Training Program

By ATL Autocad Training London

Advanced Adobe InDesign Training Program Learn InDesign with a course at Real Animation Works. Choose from Weekend, Weekday or Evening Courses and learn from expert tutors. Benefit from professional InDesign training conducted by Adobe Certified Instructors with extensive graphic design expertise. Check our Website Duration: 10 hours. Approach: 1-on-1 and personalized attention. Schedule: 1-on-1 sessions, available Monday to Saturday from 9 am to 7 pm.   Course Title: Comprehensive Adobe InDesign Training Duration: 10 Hours Session 1: Introduction to Adobe InDesign (1 hour) Overview of InDesign interface and tools Document setup: page size, margins, and columns Basic text formatting and paragraph styles Introduction to working with images and graphics Session 2: Advanced Text Formatting and Styles (1 hour) In-depth exploration of character and paragraph styles Advanced text composition techniques Managing text flow with threaded frames Incorporating special characters for typographic control Session 3: Mastering Images and Graphics (1 hour) Advanced image manipulation: resizing, cropping, and effects Text wrap options and integrating text with images Creating image frames and working with transparency Interactive elements: buttons and hyperlinks Session 4: Layout Design Techniques (1.5 hours) Grids and guides: precise alignment and spacing Working with layers for efficient design management Advanced object arrangement and distribution Utilizing master pages for consistent layout elements Session 5: Advanced Document Features (1.5 hours) Tables and data merge: organizing and automating data Interactive PDFs: forms, multimedia, and navigation Advanced print preparation: color management and preflighting Exporting for various digital and print outputs Session 6: Advanced Special Effects (1 hour) Creating drop shadows, gradients, and blending modes Working with typography on a path Advanced text and image effects Integrating Adobe Illustrator and Photoshop files Session 7: Project-Based Learning (1 hour) Participants work on a comprehensive project applying learned skills Instructor-guided project review and feedback Session 8: Tips, Tricks, and Time-Saving Techniques (1 hour) Productivity hacks and shortcuts Troubleshooting common issues and errors Best practices for efficient workflow and collaboration Session 9: Portfolio Building and Career Guidance (0.5 hour) Creating a professional portfolio showcasing InDesign projects Career advice and industry insights from the instructor Session 10: Q&A, Certification, and Course Completion (0.5 hour) Addressing participant questions and concerns Certificate of Completion distribution and course review Celebrating the completion of the Adobe InDesign training journey Upon completion of the Comprehensive Adobe InDesign Training course, participants will: Master Core Skills: Develop proficiency in essential InDesign tools, functions, and techniques for effective layout design. Advanced Text and Typography: Understand advanced text formatting, paragraph styles, and typographic controls for professional typography. Image Manipulation Expertise: Acquire skills in advanced image manipulation, text wrapping, transparency, and integration of multimedia elements. Advanced Layout Design: Learn precise layout techniques using grids, guides, layers, and master pages for consistency and visual appeal. Interactive Document Creation: Create interactive PDFs, forms, multimedia-rich content, and navigation elements for digital publications. Data Management and Automation: Master tables, data merge, and automation features for organized data presentation and streamlined workflow. Print and Export Proficiency: Understand color management, preflighting, and export settings for high-quality print and digital output. Special Effects and Integration: Apply advanced effects, gradients, blending modes, and integrate InDesign with Illustrator and Photoshop files seamlessly. Project-Based Expertise: Develop a comprehensive portfolio-worthy project, showcasing a range of InDesign skills and creativity. Efficient Workflow and Troubleshooting: Implement time-saving techniques, shortcuts, and troubleshoot common design challenges effectively. Career Readiness: Gain valuable insights into industry practices, portfolio building, and career guidance for pursuing opportunities in graphic design and desktop publishing. Versatile Learning Choices: Opt for either in-person sessions at our London center or engage in interactive online learning. Both options offer hands-on experience, detailed demonstrations, and ample chances for inquiries. Compatibility and Assistance: InDesign operates smoothly on Windows and Mac systems. Participants receive a comprehensive InDesign training manual for reference and an electronic certificate upon course completion. Additionally, enjoy lifelong email assistance from your InDesign instructor. Entry Requirements: No prior InDesign expertise is necessary. The training concentrates on InDesign 2023, relevant to recent software updates. Guarantees: We ensure exceptional value for your investment, guaranteeing your acquisition of essential skills and concepts during the training. Course Highlights: Master advanced typography techniques, including paragraph styles, character styles, and nested styles. Explore multi-page layout design, long document management, and advanced table formatting. Acquire skills to create and manipulate complex shapes, vector graphics, and custom illustrations. Learn efficient workflows for data merging, interactive documents, and digital/print output. Collaborate seamlessly with other Adobe Creative Cloud applications. Upon completion, receive a Certificate of Completion and access recorded lessons for self-paced learning. Expert Instruction: Learn from certified tutors and industry experts, gaining valuable insights, tips, and best practices for professional-level designs. Flexible Learning Options: Choose between in-person or live online sessions based on your schedule. Sessions are available Monday to Sunday, from 9 am to 8 pm, accommodating your convenience. Lifetime Support: Benefit from lifetime email support for continuous assistance. Our dedicated team is available to address your queries and challenges. Explore Adobe InDesign - Free Trial:  https://www.adobe.com/uk/products/indesign/free-trial-download.html

Advanced Adobe InDesign Training Program
Delivered in London or OnlineFlexible Dates
£348

Customer Service Training

By The Teachers Training

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00

Customer Service Training
Delivered Online On Demand38 minutes
£24.99

VMware Horizon: Deploy and Manage [V8.8]

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Tier 1 Operators, administrators, and architects for VMware Horizon Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of VMware Horizon Define a use case for your virtual desktop and application infrastructure Use vSphere to create VMs to be used as desktops for VMware Horizon Create and optimize Windows VMs to create VMware Horizon desktops Install and Configure Horizon Agent on a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure and manage the VMware Horizon Client systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the VMware Horizon environment using the VMware Horizon Console Dashboard and Horizon Help Desk Tool Identify VMware Horizon Connection Server installation, architecture, and requirements Describe the authentication and certificate options for the VMware Horizon environment Recognize the integration process and benefits of Workspace ONE Access™ and Horizon 8 Compare the remote display protocols that are available in VMware Horizon Describe the 3D rendering options available in Horizon 8 Discuss scalability options available in Horizon 8 Describe different security options for the Horizon environment This five-day course gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build on your skills in configuring and managing VMware Horizon© 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server?, VMware Unified Access Gateway?, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of Horizon Introduction to Use Case Convert customer requirements to use-case attributes Define a use case for your virtual desktop and application infrastructure vSphere for VMware Horizon Explain basic virtualization concepts Use VMware vSphere© Client? to access your VMware vCenter System and VMware ESXi? hosts Create a Windows virtual machine using vSphere Create Windows Desktops Outline the steps to install Horizon Agent on Windows virtual machines Install Horizon Agent on a Windows virtual Machine Optimize and prepare Windows virtual machines to set up Horizon desktop VMs Create Linux Desktops Create a Linux VM for Horizon Install Horizon Agent on a Linux virtual machine Optimize and prepare Linux virtual machines to set up Horizon desktop VMs Creating and Managing Desktop Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access the Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant clone desktop pools Set up an automated pool of instant clones Push updated images to instant clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of Remote Desktop Session Host farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Monitor the performance of the remote desktop using the Horizon Performance Tracker Horizon Connection Server Recognize the VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the AD LDS database as a critical {an important component?} component of the Horizon Connection Server installation Horizon Protocols Compare the remote display protocols that are available in VMware Horizon Describe the BLAST Display Protocol Codecs Summarize the BLAST Codec options List the ideal applications for each BLAST codec Describe the BLAST and PCoIP ADMX GPO common configurations Graphics in Horizon Describe the 3D rendering options available in Horizon 8 Compare vSGA and vDGA List the steps to configure graphics cards for use in a Horizon environment Securing Connections: Network Compare tunnels and direct connections for client access to desktops Discuss the benefits of using Unified Access Gateway List the Unified Access Gateway firewall rules Configure TLS certificates in Horizon Securing Connections: Authentication Compare the authentication options that Horizon Connection Server supports Restrict access to the Horizon remote desktops using restricted entitlements Describe the smart card authentication methods that Horizon Connection Server supports Explain the purpose of permissions, roles, and privileges in VMware Horizon Create custom roles Horizon Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization List the steps to configure graphics cards for use in a Horizon environment Configure a load balancer for use in a Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication. Explain Horizon Cloud Pod Architecture scalability options Horizon Cloud and Universal Broker Recognize the features and benefits of Horizon Cloud Service Use Universal broker to connect to a Horizon Cloud instance Configure and pair the Horizon Cloud Connector appliance with Horizon Connection Server Workspace ONE Access and Virtual Application Management Recognize the features and benefits of Workspace ONE Access Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the requirements to install and configure True SSO in a Horizon environment Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon: Deploy and Manage [V8.8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon: Deploy and Manage [V8.8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware Horizon: Deploy and Manage [V8.8]
Delivered OnlineFlexible Dates
£4,250

Adobe InDesign Advanced Training

By London Design Training Courses

Why Learn Adobe InDesign Advanced Training Course? Master Adobe InDesign for efficient page layouts with our advanced course. Learn document setup, text formatting, and special effects. Suitable for beginners and advanced users. London Design Training Course provides top InDesign course with Adobe Certified Instructors. Course Link Duration: 10 hrs Method: 1-on-1, Personalized attention Schedule: Tailor your own schedule by pre-booking hours of your choice, available from Mon to Sat between 9 am and 7 pm Flexible Learning Options: Choose between in-class training at our London center or participate online. Both options provide hands-on, practical learning with step-by-step demonstrations and ample opportunities for questions. Introduction to InDesign: Exploring InDesign Basics Customizing Preferences and Workspace Navigating Panels and Windows Setting Up Toolbar and Properties Panel Document Management: New Document, Pages, and Order Quick Navigation Techniques with Shortcuts Smart Layout: Organizing Layouts with Guides and Grids Understanding Bleed, Slug, and Margins Utilizing Smart Guides for Precision Typography: Mastering the Type Tool Adding Text to Pages and Using Placeholder Text Text Formatting with Character and Paragraph Controls Editing Text Frames and Justifying Text Multi-column Setup and Styling with Character/Paragraph Styles Working with Bullet Points and Numbering Working with Images: Creating Frames and Placing Images Content Fitting Options: Proportional Fit, Content-Aware Fit, Auto-Fit Manipulating Frame Properties: Fill, Stroke, Effects Utilizing Object Styles for Consistent Frames Advanced Techniques: Image Frame Grids, Merging Frames, Text Wrap Options Understanding Image Formats and Resolution Tabs and Alignment: Mastering Tab Palette and Alignment Options Adding Leaders for Enhanced Formatting Color Theory and Editing: Basics of Color Theory and Color Modes Creating Color Themes with the Color Theme Tool Swatches, Color Libraries, and Gradients Editing Gradient Fills and Colors Advanced Interactive Actions: Adding Animation Effects with Animation Panel Fine-tuning Animations with Timing Panel Creating Complex Object States and Action Buttons Adding and Testing Hyperlinks, Page Transitions Parent Page Basics: Understanding Parent Pages Page Numbering, Order, Headers, and Footers Inserting Text Variables for Dynamic Content Advanced Object Styles and Effects: Opacity Control and Blending Modes Black and White Conversion, Color Blending Modes Adding Dimension with Bevel and Emboss Effects Advanced Text Frame Options: Auto-sizing Text Frames and Balancing Column Height Inset Spacing and Fill Colors for Text Boxes Hot Corner Resizing Shortcuts and Anchor Objects Footnotes: Purpose and Usage of Footnotes Adding, Editing Footnotes with Footnote Options By the end of this Adobe InDesign training, participants will: Understand InDesign basics and its interface. Create effective page layouts with text formatting and image placement. Work with layers, apply special effects, and manage tables. Ensure error-free and print-ready documents through preflighting. Receive a practical training guide and an e-certificate upon completion.

Adobe InDesign Advanced Training
Delivered in London or OnlineFlexible Dates
£290