Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan
Establish a wellbeing-centric culture at your organisation using the latest research and best practices.
Are you looking to improve your current abilities or make a career move? Our unique Performance Coaching and Mentoring Course might help you get there! Expand your expertise with high-quality training - study Performance Coaching and Mentoring and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Performance Coaching and Mentoring online training course. This Diploma in Performance Coaching course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Performance Coaching and Mentoring course, you can achieve your dreams and train for your ideal career. The Performance Coaching and Mentoring course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Performance Coaching and Mentoring training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Performance Coaching and Mentoring course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This Performance Coaching Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Performance Coaching course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments. 24/7 tutor support. Start your learning journey with this Performance Coaching and Mentoring course straight away and take a step forward in securing a better future! Why should you choose the Performance Coaching and Mentoring course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPDQS after completing this course. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Globally accepted standard structured lesson planning. Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Performance Coaching program in your own time, at your own pace Each of our students gets full 24/7 tutor support. Skills You Will Gain Performance management Personal communication Motivation techniques Interpersonal skills Leadership qualities ****Course Curriculum**** Here is the curriculum breakdown of this Performance Coaching and Mentoring course: Module 01: Introduction to Performance Coaching Coaching Versus Other Disciplines What Are the Benefits of Coaching? Performance Coach Required Skills, Roles, and Responsibilities Module 02: The Coach/Client Relationship Establishing a Relationship Core Elements of the Effective Coaching Relationship Effective Communication Listening Skills Asking Good Questions Giving Feedback Responsibilities Module 03: Coaching and Mentoring Models A General Introduction to Models The GROW Model The OUTCOMES Model The JOHARI Window The FLOW Model The SOS Model The Cyclical Mentoring Model The Double Matrix Mentoring Model Module 04: Ethical Aspects of Coaching and Mentoring The Association for Coaching's Guiding Principles Reputation Association for Coaching (AC) and European Mentoring and Coaching Council (EMCC) Code of Ethics, including: International Coach Federation (ICF) Standards of Ethical Conduct, including General Professional Conduct Professional Conduct with Clients Confidentiality and Privacy Conflicts of Interest Module 05: Effective Communication Skill Creating a Good Coaching & Mentoring Relationship Using Appropriate Language Listening at a Deep Level Asking Effective Questions Limiting Beliefs and Assumptions Giving Effective Feedback Communicating Non-Verbally Presence and Silence Module 06: Personal Skills Time Management Stress Management Emotional Management and Happiness Maintenance Assertiveness Negotiation Module 07: Management Skills Motivation Leading Delegation Decision Making and Problem-Solving Project Management Module 08: Organisational Skills Introduction to Organisational Skills Importance of Organisational Skills Organising Life Coach Business Organising Daily Work Organising Workplace Organising Tools Cultivating Organisational Habits Module 09: Motivation and Mindset What is Motivation? Types of Motivation History of Motivation Motivating Yourself Motivation and Inspiration Coaching and Motivation What is Mindset? Benefits of Mindset Coaching Mindset Coaching Life Coach vs Mindset Coach Module 10: Key Themes of NLP What is NLP? Pillars of NLP Models and Modelling NLP Presuppositions Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory What Is Stress? What Is the Inverted-U Relationship Between Stress and Performance? Optimal Pressure for Better Performance Module 12:Leadership Under Pressure What Is Leadership? Leadership Is About the People Qualities You Require to Be a Good Leader Safe Leader vs Real Leader Leadership to Create a High-Performance Environment 4 Key Leadership Skills to Thrive Under Pressure Module 13: Setting Up as a Coach Sustainable & Profitable Coaching Business Tips and Traps of Coaching Measurement of Coaching Ethics and Standards Terms and Conditions Toolkit for Coaching Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and provide you with feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £119 inside the UK £129 (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the course, you will receive a Certificate Accredited by CPD that is recognised all over the UK and internationally. The pricing schemes are- 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Performance Coaching and Mentoring course do not require you to have any prior qualifications or experience. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. However, this could be a perfect match for, Anyone interested in this area Those who want to get professional expertise in this field Performance analyser Coaching Career Growth Hacker Motivational Leader Existing professionals looking for a certificate Requirements There are no previous knowledge requirements for the Performance Coaching and Mentoring program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. Career path The Performance Coaching and Mentoring course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Coaching Corporate trainer Personal trainer Sports Teacher Motivational Speaker Sports Coaching Fitness trainer Corporate Leader Mentor Entrepreneur
>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Do you ever feel overwhelmed by negative thoughts? One in four people in the UK experience mental health problems each year. Whether it's anxiety, depression, or trauma, mental health issues can significantly impact our lives and relationships. If you're looking to help others navigate these challenges, then our comprehensive bundle on Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and other therapeutic approaches is for you. This Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, REBT & Counselling bundle equips you with the knowledge and skills to become a competent therapist or counsellor. Master CBT, DBT, REBT, EMDR, and other evidence-based approaches to support clients with anxiety, depression, trauma, addiction, and more. Learn to build strong therapeutic relationships, develop effective communication skills, and navigate ethical and legal considerations in mental health practice. Courses Are Included in this Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, REBT Therapy with Counselling Bundle: Course 01: Cognitive Behavioural Therapy (CBT) Practitioner at QLS Level 5 Course 02: Dialectal Behaviour Therapy (DBT) Course 03: Treating Post-Traumatic Stress Disorder Course 04: REBT Therapy Course 05: Mental Health Care Training - MCA & DOLS By joining in this Cognitive Behavioural Therapy bundle, you'll be taking a significant step towards a fulfilling career in mental health and counselling, equipped with the knowledge to make a real difference in people's lives. Learning Objectives of Cognitive Behavioural Therapy Bundle Understand the fundamentals and application of Cognitive Behavioural Therapy. Learn techniques and principles of Dialectal Behaviour Therapy. Acquire skills to effectively treat Post-Traumatic Stress Disorder. Gain insights into Rational Emotive Behaviour Therapy (REBT). Develop an understanding of mental health care laws and regulations. Master advanced counselling techniques at a diploma level. Don't miss out on this life-changing opportunity. Enrol now in our Cognitive Behavioural Therapy bundle! Why Choose Our Cognitive Behavioural Therapy Bundle? FREE Cognitive Behavioural Therapy CPD accredited PDF certificate Get a free student ID card with Cognitive Behavioural Therapy Training Get instant access to this Cognitive Behavioural Therapy course. Learn Cognitive Behavioural Therapy from anywhere in the world Cognitive Behavioural Therapy is affordable and simple to understand Cognitive Behavioural Therapy is entirely online, interactive lesson with voiceover audio Lifetime access to the Cognitive Behavioural Therapy course materials Cognitive Behavioural Therapy comes with 24/7 tutor support Start your learning journey straightaway with Cognitive Behavioural Therapy! Here is the curriculum breakdown of the First course of this Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, REBT & Counselling bundle: Cognitive Behavioural Therapy (CBT) Practitioner at QLS Level 5 Module 01: Introduction To CBT Module 02: CBT Theories And Principles Module 03: CBT Tools And Strategies Module 04: CBT Process Module 05: CBT For Personal Growth Module 06: Overcoming Anxiety And Depression Module 07: CBT For Children With Autism Assessment Process Once you have completed all the courses in the Cognitive Behavioural Therapy bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, REBT Therapy with Counselling bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, or REBT Therapy with Counselling. Career path This Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, and REBT Therapy with Counselling bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Professional Counsellor Mental Health Specialist Clinical Psychologist Social Worker Healthcare Advisor Emotional Coach Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate - £29 CPD Accredited Digital Certificate Digital certificate - £12 Diploma in Cognitive Behavioural Therapy (CBT) Practitioner at QLS Level 5 Hard copy certificate - £99 Hardcopy Certificate Endorsed by The Quality Licence Scheme with FREE Shipping
Boost Your Career By Enrolling In This Line Management Bundle To Overcome Your Challenges! 11 in 1 Line Management Bundle Improve your knowledge and enhance your skills to succeed with this Line Management bundle. This Line Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Line Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Line Management at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Business Management Course 02: Diploma in Team Management Course 03: Material Management Course 04: Team Building & Management Diploma Course 05: People Management Skills Course 06: Diploma in Performance Management Course 07: Compliance Management Course 08: Conflict Management Training Course 09: Workplace Productivity Course Course 10: Business Training: Communication Skills All the courses under this Line Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Line Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Line Management bundle, you can achieve your dreams and train for your ideal career. This Line Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 11 premium courses' Line Management bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! *** Course Curriculum *** Diploma in Line Management at QLS Level 5 Module 01: Employee Training and Development Process Module 02: Talent Management Module 03: Communication Skills Module 04: Performance Appraisal Management. Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Conflict Management Module 08: Stress Management Module 09: Time Management Module 10: Business Environment Module 11: Ensuring Health and safety at the Workplace Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Line Management at QLS Level 5 exams. CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Line Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Line Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Diploma in Line Management at QLS Level 5 Hard copy certificate - Included Certificate of completion Digital certificate - £10
Embark on the voyage to leadership mastery with our comprehensive "Advanced Leadership & Management Diploma" bundle. Within this collection of 18 specialized courses, you'll find a reservoir of theoretical knowledge covering an array of crucial management subjects, from project and team management to office administration and cross-cultural awareness. In a world that prizes effective management and assertive leadership, our bundle is your comprehensive guide to outshine the competition. It's time to boost your theoretical acumen, expand your leadership horizons, and steer your team to unparalleled success with the Advanced Leadership & Management Diploma bundle. Your journey to extraordinary leadership begins here! We proudly offer 18 courses within the Advanced Leadership & Management Diploma bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Leadership & Management Course 02: Project Management Course 03: Team Management and Leadership Development Training Course 04: Team Leader Course 05: Compliance Risk and Management Course 06: Agile Project Management Course 07:Course 08: Office Administration & Skills Diploma Course 09: Diploma in Performance Management Course 10: Diploma in Employee Management Course 11: Team Building & Management Diploma Course 12: Self Esteem & Confidence Building Course 13: Critical Thinking in The Workplace Course 14: Diploma in Meeting Management Course 15: Cross-Cultural Awareness Training Course 16: Ultimate Microsoft Excel For Business Bootcamp Course 17: Level 3: Public Speaking Diploma Course Course 18: Confidence Building & Assertiveness In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Leadership & Management: Gain a comprehensive theoretical understanding of Leadership & Management principles. Understand Leadership & Management methodologies, particularly agile techniques. Develop abilities for effective team Leadership & Management. Master the skills required for efficient Leadership & Management. Enhance your ability to manage compliance risks and drive performance. Understand the importance of cross-cultural awareness and critical thinking in the workplace with our Leadership & Management Gain expertise in goal setting, public speaking, and building self-esteem and confidence. This Advanced Leadership & Management Diploma bundle covers topics from project and team management to performance optimization and office administration. Each course has been carefully curated to provide a solid theoretical foundation that prepares you to lead with confidence and manage with efficiency. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Team Leader Office Administrator Project Manager Compliance Manager Agile Project Manager Management Consultant Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Are you passionate about supporting individuals with mental health challenges? Our "Mental Health Support Worker Training" course is designed to equip you with the knowledge and skills needed to provide compassionate, effective care to those in need. With a comprehensive curriculum that covers a wide range of topics, you'll be well-prepared to make a positive impact in various settings. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Mental Health Support Worker Training" course provides learners with a comprehensive understanding of mental health. Participants will explore various aspects of mental health, including legislation, social attitudes, and the role of service users. They will learn about the responsibilities of mental health support workers and gain skills in mental health first aid. The course covers different mental health conditions, such as stress, anxiety, mood, personality disorders, and schizophrenia. Learners will also study the impact of mental health in the workplace and within community settings. Additionally, the course addresses sensitive topics like self-harm, suicide, and disorders related to eating and sleeping. Participants will be equipped with knowledge about medication and therapy options for treating mental illness and learn how to effectively respond to individuals in mental health crises. This curriculum aims to provide practical skills and theoretical knowledge, preparing learners for roles in mental health support. Course Curriculum Module 01: Introduction to Mental Health Module 02: Mental Health Legislation and Services Module 03: Social Attitudes to Mental Illness Module 04: The Participation of The Service User Module 05: Overview of Mental Health Support Worker Module 06: Overview of Mental Health First Aid Module 07: Community Mental Health Teams (CMHTs) Module 08: Mental Health in the Workplace Module 09: Stress and Anxiety Disorders Module 10: Mood Disorders Module 11: Personality Disorders Module 12: Schizophrenia Module 13: Self-Harm and Suicide Module 14: Eating and Sleeping Disorders Module 15: Childhood and Adolescent Psychiatric Disorders Module 16: Medication and Therapy in the Treatment of Mental Illness Module 17: Approach And React To People In Mental Health Crisis Learning Outcomes: Understand mental health basics and related legislative services. Recognize social attitudes towards mental illness. Comprehend service user participation in mental health care. Identify roles of mental health support workers. Learn fundamentals of mental health first aid. Understand community mental health teams and their functions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in mental health care. People working in health and social care. Those supporting individuals with mental illness. Professionals in workplace wellness programs. Community support team members. Career path Mental Health Support Worker Community Mental Health Worker Mental Health First Aider Workplace Mental Health Coordinator Social Care Worker Youth Mental Health Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour. You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work