2201 Courses delivered Online

Navigate the intricate and crucial world of neurological health with the 'Concussion and Brain Injury Awareness' course. This educational journey begins with an introduction to brain injury, providing a foundational understanding of its complexities and impact. As the course unfolds, learners will delve into the specifics of concussion awareness, a vital component in both healthcare and sports sectors. The curriculum is meticulously designed to ensure a comprehensive understanding of acquired brain injuries, exploring their causes, effects, and the nuances of diagnosis and management. This program is a blend of theoretical knowledge and real-world applications, making it relevant and engaging. The latter modules of the course focus on sports-related injuries, a critical area given the rising awareness of concussion risks in athletics. Rehabilitation strategies are thoroughly covered, offering insights into the recovery process and the role of healthcare professionals in it. The course concludes with an in-depth look at prevention techniques, empowering learners with the knowledge to not only understand and manage brain injuries but also to prevent them. This course is essential for anyone seeking to broaden their understanding of brain injuries and their far-reaching implications. Learning Outcomes Gain a foundational understanding of brain injuries and their impact. Develop in-depth knowledge about concussion and its management. Understand the complexities surrounding acquired brain injuries. Learn about rehabilitation techniques and their effectiveness. Acquire skills in preventing brain injuries, especially in sports contexts. Why choose this Concussion and Brain Injury Awareness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Concussion and Brain Injury Awareness course for? Healthcare professionals aiming to enhance their knowledge in neurology. Sports coaches and trainers focusing on player safety and injury prevention. Educators and school staff seeking to manage student-athletes' health. Individuals caring for someone with a brain injury. Students and researchers interested in neurology and sports medicine. Career path Neurologist: £60,000 - £100,000 Rehabilitation Specialist: £30,000 - £50,000 Sports Medicine Physician: £40,000 - £70,000 Health and Safety Advisor: £25,000 - £40,000 Clinical Researcher: £35,000 - £60,000 Athletic Trainer: £20,000 - £35,000 Prerequisites This Concussion and Brain Injury Awareness does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction To Brain Injury Introduction to Brain Injury 00:15:00 Module 02: Concussion Awareness Concussion Awareness 00:15:00 Module 03: Acquired Brain Injury Acquired Brain Injury 00:17:00 Module 04: Sports-related Concussion And Brain Injury Sports-related Concussion and Brain Injury 00:18:00 Module 05: Rehabilitation Rehabilitation 00:17:00 Module 06: Prevention Prevention 00:13:00 Assignment Assignment - Concussion and Brain Injury Awareness 00:00:00

The 'Dealing With Difficult People - Diploma' course offers a transformative learning experience, designed to equip you with the skills to navigate and manage challenging interpersonal interactions effectively. This course is not merely an educational pursuit; it's a journey towards personal and professional growth. Beginning with the fundamentals of understanding difficult behaviour, the curriculum progresses through foundational tips and tools, providing a deep dive into the psychology behind challenging interactions. Each module is crafted to build upon the last, ensuring a comprehensive understanding of the subject. From exploring the dynamics of difficult relationships in Module 04 to discovering practical solutions in Module 05, the course is tailored to offer actionable strategies. The 'Problem-Solving' module stands out as a pinnacle of learning, equipping you with the techniques to resolve conflicts adeptly. Concluding with final notes and a bonus video on dealing with emotions and anger, this course offers a well-rounded approach to mastering the art of dealing with difficult people in any setting, be it personal or professional. Learning Outcomes Understand the core principles behind difficult behaviours and how to approach them. Employ foundational strategies for managing challenging interactions. Develop effective relationship management skills in difficult scenarios. Master solution-focused techniques for resolving conflicts. Gain insights into emotional self-management, particularly in dealing with anger. Why choose this Dealing With Difficult People - Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dealing With Difficult People - Diploma for? Individuals seeking to improve their conflict resolution skills. Professionals aiming to enhance their interpersonal communication. Managers and team leaders looking to foster a positive workplace environment. Customer service representatives dealing with challenging clients. Anyone interested in personal development and effective communication. Career path Human Resources Manager - £35,000 to £50,000 Customer Service Leader - £20,000 to £30,000 Team Supervisor - £24,000 to £35,000 Conflict Resolution Consultant - £30,000 to £45,000 Corporate Trainer - £25,000 to £40,000 Counsellor - £22,000 to £30,000 Prerequisites This Dealing With Difficult People - Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Dealing With Difficult People - Diploma Module 01: Difficult Promo 00:06:00 Module 02: Fundamentals 00:08:00 Module 03: Foundational Tips and Tools 00:16:00 Module 04: Difficult People - Relationships 00:13:00 Module 05: Difficult People - Solutions 00:13:00 Module 06: Problem - Solving 00:14:00 Module 07: Final Notes and Tips 00:10:00 Module 08: Bonus Video - dealing With Emotions & Anger 00:10:00 Assignment Assignment - Dealing With Difficult People - Diploma 00:00:00

Unlock the secrets of successful recruitment with our 'Strategies & Skills for Recruitment' course, tailored to revolutionise your approach to attracting and retaining top talent. Initiate your journey with an in-depth exploration of the recruitment process model, setting a robust foundation for understanding the nuances of talent acquisition. This course offers a comprehensive roadmap, guiding you through various recruitment methods, and seamlessly integrating these techniques with human resource management. Each module is designed to enrich your knowledge, ensuring you're equipped with the latest strategies to excel in the ever-evolving world of recruitment. Progressing through the curriculum, you'll dive into the core skills and contemporary issues in recruitment, gaining insights critical for today's dynamic job market. With the advent of technology transforming how organisations connect with potential candidates, our course includes a specialised focus on virtual interviewing - a skill increasingly indispensable in modern hiring practices. The course culminates with practical guidance on effective employee on-boarding, ensuring a smooth transition for new hires. By the end of this course, you will not only have mastered the art of recruitment but also be prepared to implement these strategies, elevating your role as a key player in talent management. Learning Outcomes Understand and apply various models and methods of recruitment effectively. Integrate recruitment strategies with broader human resource management practices. Identify and navigate key skills and current challenges in the recruitment process. Develop proficiency in conducting and managing virtual interviews. Implement effective on-boarding processes to ensure successful employee integration. Why choose this Strategies & Skills for Recruitment course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategies & Skills for Recruitment course for? HR professionals seeking to enhance their recruitment strategies and practices. Business owners aiming to develop effective talent acquisition skills. Managers responsible for hiring and team-building within their organisations. Individuals pursuing a career in human resources or recruitment. Anyone interested in understanding the latest trends and techniques in recruitment. Career path Recruitment Consultant - £25,000 - £40,000 Human Resources Manager - £35,000 - £55,000 Talent Acquisition Specialist - £30,000 - £45,000 HR Business Partner - £40,000 - £60,000 Employee Relations Manager - £38,000 - £58,000 Training and Development Manager - £32,000 - £50,000 Prerequisites This Strategies & Skills for Recruitment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategies & Skills for Recruitment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Recruitment Process Model Introduction to Recruitment Process Model 00:42:00 Module 02: Recruitment Method Recruitment Method 00:36:00 Module 03: Human Resource Management Human Resource Management 00:43:00 Module 04: Key Skills and Issues in Recruitment Key Skills and Issues in Recruitment 00:43:00 Module 05: Virtual Interviewing Virtual Interviewing 00:34:00 Module 06: Employee On-Boarding Employee On-Boarding 00:37:00

Embark on a fulfilling journey into the heart of family support with our 'Family Welfare Assistant' course. This enriching program, spread across seven thoughtfully designed modules, offers a deep dive into the realms of family support work. Begin with an introduction that sets the stage for understanding the vital role of family welfare in society. The course then navigates through the complex landscape of legislation, policy, and guidance, ensuring a robust foundation in the legal and ethical aspects of family welfare. As the curriculum unfolds, it tackles the delicate art of resolving family issues, presented in two comprehensive parts. These sections provide practical strategies and insights to address various family challenges effectively. The course further strengthens your expertise with an in-depth exploration of safeguarding, broken into two parts, focusing on assessing needs and providing appropriate help. It concludes with an essential module on building relationships, which is pivotal in family welfare assistance. Learning Outcomes Gain a thorough understanding of the principles and practices in family support work. Understand the legal and policy frameworks guiding family welfare. Develop skills for effectively addressing and solving family issues. Acquire knowledge in safeguarding, focusing on assessing needs and intervention strategies. Learn relationship-building techniques crucial for successful family welfare assistance. Why choose this Family Welfare Assistant course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Family Welfare Assistant course for? Aspiring family welfare assistants seeking specialised knowledge in family support. Social workers looking to expand their expertise in family welfare. Counsellors and therapists interested in focusing on family dynamics and support. Healthcare professionals aiming to integrate family welfare principles into their practice. Individuals interested in volunteering or working in community support roles. Career path Family Welfare Assistant: £18,000 - £30,000 Social Worker: £24,000 - £40,000 Family Therapist: £25,000 - £45,000 Community Support Worker: £20,000 - £35,000 Healthcare Coordinator: £22,000 - £38,000 Child Welfare Specialist: £23,000 - £37,000 Prerequisites This Family Welfare Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Family Welfare Assistant Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships 00:36:00 Mock Exam Mock Exam - Family Welfare Assistant 00:20:00 Final Exam Final Exam - Family Welfare Assistant 00:20:00

Embark upon a transformative journey towards financial sovereignty with 'The Infinite Banking Concept: Privatising Your Financial Future'. This course invites you to traverse through the realms of personal finance, exploring a revolutionary approach that empowers you to become your own banker. The initial modules gently unravel the essence of the Infinite Banking Concept (IBC), laying down a robust foundation that will underpin your subsequent financial explorations and strategies. As you delve deeper, the curriculum meticulously demystifies the IBC, elucidating its mechanisms, applications, and the profound impact it can have on your financial future. Your journey through the course will not merely be theoretical; it will guide you through the practical application of the IBC, enabling you to implement and experience its benefits firsthand. Advanced strategies and optimisations are explored in-depth, ensuring that you are adeptly navigating your personalised banking system with finesse and foresight. Learning Outcomes Understand and articulate the core principles and mechanisms of the Infinite Banking Concept. Establish a solid foundation for implementing the Infinite Banking Concept in personal financial management. Apply the Infinite Banking Concept effectively to privatise and control personal financial dealings. Implement advanced strategies and optimisations to maximise the benefits of the Infinite Banking Concept. Identify, mitigate, and manage risks associated with personal banking to safeguard and enhance financial stability. Why buy this The Infinite Banking Concept: Privatising Your Financial Future? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this The Infinite Banking Concept: Privatising Your Financial Future for? Individuals aspiring to gain autonomy over their financial future. Financial advisors seeking alternative financial strategies for their clients. Entrepreneurs desiring to optimise and control their business finances. Finance students or enthusiasts looking to explore innovative financial concepts. Anyone keen on exploring alternative financial management and investment strategies. Career path Personal Financial Advisor: £30,000 - £60,000 Investment Analyst: £35,000 - £75,000 Financial Planner: £30,000 - £65,000 Wealth Management Advisor: £40,000 - £80,000 Financial Consultant: £35,000 - £70,000 Portfolio Manager: £50,000 - £100,000 Prerequisites This The Infinite Banking Concept: Privatising Your Financial Future does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to the Infinite Banking Concept Introduction to the Infinite Banking Concept 00:14:00 Module 2: Building a Strong Foundation Building a Strong Foundation 00:15:00 Module 3: The Infinite Banking Concept Explained The Infinite Banking Concept Explained 00:18:00 Module 4: Applying the Infinite Banking Concept Applying the Infinite Banking Concept 00:17:00 Module 5: Advanced Strategies and Optimisations Advanced Strategies and Optimisations 00:21:00 Module 6: Mitigating Risks and Best Practices Mitigating Risks and Best Practices 00:19:00

Embark on a Compassionate Journey: Crisis and Trauma Counselling in Early Childhood Step into the realm of compassionate guidance with our course, 'Crisis and Trauma Counselling in Early Childhood,' where we navigate the delicate terrain of supporting young minds through adversity. In this enlightening exploration, you'll uncover the definitions of disaster, crisis, and trauma, gaining a profound understanding of their impact on human psychology. Delve into the unique dynamics of children and trauma, exploring how different developmental periods shape their reactions. As you progress, you'll acquire invaluable insights into helping children cope after traumatic events through real-life case examples. Join us on this empathetic journey, where learning transforms into a powerful tool to heal and nurture young hearts. Learning Outcomes Define and differentiate disaster, crisis, and trauma, laying the foundation for effective counselling. Explore the psychological effects of traumatic events on individuals, with a focus on early childhood. Understand the nuanced ways in which trauma manifests in children across various developmental stages. Develop strategies for supporting children after a traumatic event, fostering resilience and healing. Apply theoretical knowledge to real-world scenarios through case examples, honing counselling skills. Why choose this Crisis and Trauma Counselling in Early Childhood course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Crisis and Trauma Counselling in Early Childhood course for? Aspiring counsellors and psychologists seeking specialization in early childhood trauma. Educators and childcare professionals dedicated to providing holistic support to children. Parents interested in understanding and addressing the impact of trauma on their children. Mental health professionals expanding their expertise in crisis intervention. Social workers committed to fostering the well-being of children facing trauma. Career path Child and Adolescent Counsellor: £25,000 - £45,000 School Counsellor: £24,000 - £40,000 Play Therapist: £28,000 - £50,000 Clinical Psychologist (Specializing in Children): £35,000 - £60,000 Educational Consultant: £30,000 - £55,000 Child Welfare Officer: £22,000 - £38,000 Prerequisites This Crisis and Trauma Counselling in Early Childhood does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Crisis and Trauma Counselling in Early Childhood was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Crisis and Trauma Counselling in Early Childhood Lecture 01 - Definition of Disaster, Crisis and Trauma 00:10:00 Lecture 02 - Effects of Disaster and Traumatic Events on Human Psychology 00:24:00 Lecture 03 - Children and Trauma 00:14:00 Lecture 04 - Traumatic Reaction by Developmental Period 00:10:00 Lecture 05 - Helping Children After a Traumatic Event 00:21:00 Lecture 06 - Case Examples - Problematic Reaction 00:12:00 Study Materials Study Materials - Crisis and Trauma Counselling in Early Childhood 00:00:00

Embark on a transformative journey into the intricate world of Autism Spectrum Disorder (ASD) with our comprehensive 'Autism Training' course. This learning experience is not just a collection of modules; it's a captivating exploration of the nuances of ASD, offering a creative narrative that seeks to resonate with every learner. Picture yourself stepping into Module 01, where the foundation of ASD is laid out in a concise 25 minutes, setting the stage for a profound learning expedition. As you progress through each module, you'll discover insights into learning difficulties associated with autism, the diagnostic process, and cognitive approaches that redefine the narrative around autism education. Glide through the course with Module 05, where you'll gain invaluable knowledge on effectively dealing with autistic individuals, fostering understanding and compassion. Module 07 ties it all together, urging engagement in autism awareness, making this course not just educational but an empowering call to action. Learning Outcomes Grasp a comprehensive understanding of Autism Spectrum Disorder (ASD) and its diverse manifestations. Identify and address learning difficulties commonly linked to autism for tailored support. Navigate the intricate process of autism diagnosis, recognizing early indicators and intervention strategies. Explore cognitive approaches in autism education, fostering adaptive learning strategies. Develop practical skills for empathetic and effective interactions with autistic individuals. Why choose this Autism Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Autism Training course for? Parents, caregivers, and family members seeking to understand and support individuals with autism. Educators and teaching professionals aiming to enhance their knowledge of autism spectrum disorders. Healthcare professionals looking to deepen their expertise in autism diagnosis and intervention. Individuals interested in fostering an inclusive and compassionate community for those with ASD. Anyone passionate about promoting awareness and understanding of autism. Career path Autism Support Specialist: £26,000 - £40,000 Special Education Teacher (Autism Focus): £28,000 - £45,000 Autism Intervention Coordinator: £30,000 - £50,000 Behaviour Analyst: £32,000 - £48,000 Speech and Language Therapist (Autism Specialization): £34,000 - £52,000 Autism Awareness Advocate: £25,000 - £38,000 Prerequisites This Autism Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Autism Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Autism Training Module 01: Autism Spectrum Disorder (ASD) 00:25:00 Module 02: Learning Difficulties Related to Autism 00:23:00 Module 03: Autism Diagnosis 00:16:00 Module 04: Cognitive Approaches in Autism 00:17:00 Module 05: Dealing with Autistic Individuals 00:22:00 Module 06: Other Considerations for Dealing with Autistic Individuals 00:19:00 Module 07: Engagement in Autism Awareness 00:13:00 Mock Exam Mock Exam - Autism Training 00:20:00 Final Exam Final Exam - Autism Training 00:20:00

CPD Certified | 20 Courses Bundle| 200 CPD Points| 20 Free PDF+ Transcript Certificate| Lifetime Access| Tutor Support

22-in-1 Advanced Diploma| CPD Certified| +Gifts: 22 Free PDF Certificate| Lifetime Access| Learner Support

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements