4032 Courses delivered Online

This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.

This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour, it will then go on to explain how you can identify the stages of aggression and provide some tips on how you could de-escalate a pupil before they lash out. It also looks at where the law stands on this subject and finally best practice in theory if you ever do need to restrain a pupil.

This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’.

Description Ergonomics Diploma  Ergonomics evolves along with Human Factors, as the two professions intertwine and develop together as they gain more and more attention, with greater emphasis being placed on a holistic approach towards design that is centred around humans. Different companies and organisations have begun to see how valuable human factors are and their role in designing products and services in ways that will optimise user experience and usability. Because of their skills, ergonomists and human factors experts have become crucial players in the design process of many things. Their knowledge of the interactions between systems, technology, and humans provides a beautiful insight that leads to applying the systems approach to design. Elearncollege is offering a new Diploma course in Ergonomics. It is suitable for practitioners from different fields of study like health and safety, design, healthcare, architecture, engineering, computing, and many more. The top researchers in ergonomics have developed the Ergonomics Diploma course. It will provide information about the experience and skills required to apply ergonomics in different settings in the real world. The mode of learning for the Ergonomics Diploma course is online. It is designed to help you broaden your knowledge and advance it to develop a deep specialist-level comprehension of systems approaches when applied in various areas like healthcare and behaviour change using optional modules you can choose from. Highly qualified human factors specialists and ergonomists have contributed to the design of this Ergonomics Diploma course. It will equip you with the knowledge and skills required to deal with the demands of professions in human factors. What you will learn   1: Introduction  2: Basic Human Physiology and Anatomy  3: Human Element  4: Anthropometry  5: Cognitive Perspective of Design  6: Psychological Factors  7: Data collection and evaluative methods  8: Digital Human Model and Handling Materials  9: Ergonomic Economy  10: Environmental And Social Factors  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Medical Secretary Diploma Medical Secretaries with comprehensive training backgrounds are in high demand as they play an essential role in any clinical team. Through training, you'll learn medical office procedures, how to provide timely and accurate information, and how to do administrative tasks, including filing, correspondence, phone support, and report writing. Medical Secretary Diploma course will introduce you to all the essential skills required by all medical secretaries to succeed in the job. After completing the diploma course, you will be equipped with the necessary skills to carry out duties and tasks like managing the medical records and database of the facility, scheduling appointments, and updating patient information. Join our course and boost your confidence and improve your skills to get better job opportunities. You can explore and apply for many jobs after completing this course, as you will be eligible for many. Not only this, but it will also improve your chances of getting promotions at your workplace. Medical Secretaries require diverse yet precise knowledge, especially to achieve great professional success. The course will help you develop both practical knowledge and the desired skills. The course benefits those who are just entering this profession and already working professionals in organizations. Medical Secretary Diploma course is divided into easily understandable modules, which are further divided into submodules. It starts with the fundamental knowledge of the field and goes on to discuss concepts of advanced levels. We believe that this diploma course for Medical Secretary will significantly assist you in possessing the skillset you will need in the workforce. What you will learn   1: An introduction to the National Health Service  2: Patient care and communication  3: Law and ethics  4: Health and safety  5: Hospital and private service  6: Information technology  7: Medical terminology  8: Official conduct and initiatives in the medical practice  9: Training and development  10: Complementary medicine  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

This SEN Coordination (SENCO) is designed for those interested in or who are currently in a SENCO role in the early years setting. This SENCO qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this SEN Coordination (SENCO), the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Special Educational Needs Coordination Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO - SEN Coordination (SENCO) Bundle Course*** Course 01: SENCO - SEN Coordination (SENCO) Course 02: Autism Diploma Course Course 03: Nursery Nurse Course Course 04: Level 2 Diploma for the Early Years Practitioner Course 05: Level 2 Award in Support Work in Schools and Colleges Course 06: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 07: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 08: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 09: Care and support for Vulnerable Children ***Other Benefits of this Bundle Course*** Free 9 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Autism Diploma Course Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England ------------------------- ***Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers ------------------------- ***Level 2 Diploma for the Early Years Practitioner Course Curriculum Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School ------------------------- ***Level 2 Award in Support Work in Schools and Colleges Course Curriculum Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ------------------------- ***Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns ------------------------- ***Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course Curriculum Module 01: An Overview of CSE and CCE Module 02: CSE: Risk Factors, Warning Signs, and Consequences Module 03: A Closer Look to CCE Module 04: Best Practice for Responding to Concerns ------------------------- ***Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course Curriculum Module 1: Understand How to Provide a Safe and Healthy Environment for Babies and Young Children Module 2: Understand Common Childhood Illnesses Module 3: Understand Health Emergencies and Specific Health Conditions in an Early Years Setting ------------------------- ***Care and support for Vulnerable Children Course Curriculum Module 01: Introduction Module 02: The Rights of Children Module 03: Understanding the Distinction Between Vulnerability and Risk Module 04: Child in Crisis Module 05: Controlling The Issues Module 06: Available Services Module 07: History and Future Developments ------------------------- Assessment Method After completing each module of the SEN Coordination (SENCO), you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this SEN Coordination (SENCO) because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SEN Coordination (SENCO) is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included

Childcare and Nutrition - Course Online Do you enjoy being around children, taking care of them, and working with them? Then this Childcare and Nutrition - Course is ideal for you. With our Childcare and Nutrition course, prepare for a rewarding career in the care sector, and build your professional skills online. It is a complete training course for individuals to learn skills and knowledge on becoming childcare planners, childcare employees, and nannies. It is a profession that brings a smile to everyone's face, spreads happiness, and allows you to better understand the health and safety facts associated with working with babies. This Childcare and Nutrition - Course will provide a thorough understanding of children's behaviour and development and how you may play a role in assisting children to attain their full potential. Enrol in our Childcare and Nutrition - Course today and gain the experience, skills, and knowledge you need to advance your professional development. Special Offers of this Childcare and Nutrition - Course This Childcare and Nutrition - Course includes a FREE PDF Certificate. Lifetime access to this Childcare and Nutrition - Course Instant access to this Childcare and Nutrition - Course Get FREE Tutor Support from Monday to Friday in this Childcare and Nutrition - Course Let's see what those 3 courses are included in this Childcare and Nutrition Course Course 01: Childcare and Nutrition Course Course 02: Diet and Nutrition Advanced Diploma Course 03: Diploma in Sports Nutrition Other Benefits of this Childcare and Nutrition - Course 4 PDF Certificates Free Lifetime Access Unlimited Retake Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Childcare and Nutrition - Course] Childcare and Nutrition - Course Industry Experts Designed this Level 5 Childcare course into 12 detailed modules. Course Curriculum of Childcare and Nutrition - Course Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities Assessment Method of Childcare and Nutrition - Course After completing each module of the Childcare and Nutrition - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Childcare and Nutrition - Course After completing the MCQ/Assignment assessment for this Childcare and Nutrition - Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Childcare and Nutrition - Course Students Recent graduates Job Seekers Anyone interested in this topic People already working in this field want to improve their knowledge and skill. Requirements Childcare and Nutrition - Course Students who intend to enrol in this Childcare and Nutrition - Course must meet the following requirements: Childcare and Nutrition: Good command of the English language Childcare and Nutrition: Must be vivacious and self-driven. Childcare and Nutrition: Basic computer knowledge Childcare and Nutrition: A minimum of 16 years of age is required. Career path Childcare and Nutrition - Course You will receive help from this childcare and nutrition - course in securing your ideal position in the industry. Regardless of your current employment situation, the childcare and nutrition course will advance your career. Certificates Certificate of completion Digital certificate - Included

Pharmacy Technician & Pharmacy Assistant This Pharmacy Technician & Pharmacy Assistant course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Technician & Pharmacy Assistant course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Technician & Pharmacy Assistant course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Technician & Pharmacy Assistant course now and start your career in the UK's healthcare sector. >> Courses are included in this Course << Course 01: Pharmacy Assistant & Technician Course 02: Social Worker: Social Work Diploma Course 03: Level 2 Diploma for the Early Years Practitioner [ Note: Free PDF certificate will provide as soon as completing the Pharmacy Technician & Pharmacy Assistant course] Pharmacy Technician & Pharmacy Assistant Course Curriculum of Pharmacy Technician & Pharmacy Assistant Industry Experts Designed this Pharmacy course into 09 detailed modules. Module 01: An Overview of Pharmacy Assistant and Technician Module 02: Understanding the Pharmacy Assistant Patient Counselling Guide Module 03: Understanding Communication in Pharmacy Settings Module 04: Understanding the Pharmacy Team and Practices Module 05: Understanding Prescription and Dispensing in Pharmacies Module 06: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 07: Understanding Inventory Control and Management in Pharmacies Module 08: Understanding Standard Operating Procedures (SOPs) Module 09: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology Assessment Method of Pharmacy Technician & Pharmacy Assistant After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Pharmacy Technician & Pharmacy Assistant After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Pharmacy Technician & Pharmacy Assistant This Pharmacy Technician & Pharmacy Assistant course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements Pharmacy Technician & Pharmacy Assistant There are no specific requirements for this Pharmacy Technician & Pharmacy Assistant course because it does not require any advanced knowledge or skills. Career path Pharmacy Technician & Pharmacy Assistant This Pharmacy Technician & Pharmacy Assistant qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

Adult Nursing: Adult Nursing Course Online Would you like to use your adult nursing skills to improve the lives of the elderly? If this is the case, our adult nursing training course is an excellent way for you to develop your adult nursing skills and knowledge. This specialized adult nursing training program provides a general overview of nursing. The Adult Nursing: Adult Nursing training also teaches how to operate in a variety of healthcare settings. Additionally, this adult nursing training course emphasises healthcare's ethical, legal, and professional standards of practice. Adult Nursing Training also covers topics such as health and safety, as well as effective communication. Another topic covered in this adult nursing training is cleanliness and infection control in the workplace. Participate in our Adult Nursing: Adult Nursing programme to begin your journey to a satisfying and successful career in healthcare! Special Offers of this Adult Nursing: Adult Nursing Course This Adult Nursing: Adult Nursing Course includes a FREE PDF Certificate. Lifetime access to this Adult Nursing: Adult Nursing Course Instant access to this Adult Nursing: Adult Nursing Course Get FREE Tutor Support from Monday to Friday in this Adult Nursing: Adult Nursing Course Course Included Adult Nursing: Adult Nursing Course Course 01: Adult Nursing Course 02: Nursing Assistant Diploma Course 03: Level 3 Award in Health and Social Care Course Others Included in this Adult Nursing: Adult Nursing Course Free 03 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Adult Nursing: Adult Nursing Course] Adult Nursing: Adult Nursing Course Online Industry Experts Designed this Adult Nursing: Adult Nursing course into 07 detailed modules. Course Curriculum of Adult Nursing: Adult Nursing Module 01: An Overview of Nursing Module 02: Working in Various Healthcare Settings Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Module 04: Communication in Nursing: How to Make it Effective. Module 05: Understanding Health and Safety in Nursing Module 06: Hygiene and Infection Control in Nursing Module 07: Asepsis in Nursing Assessment Method of Adult Nursing After completing each module of the Adult Nursing: Adult Nursing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Adult Nursing After completing the MCQ/Assignment assessment for this Adult Nursing: Adult Nursing Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Adult Nursing: Adult Nursing Course Online Anyone interested in learning more about Adult Nursing can enrol in this comprehensive course. This Adult Nursing: Adult Nursing Course will be extremely beneficial to the following people: - Nurses, Adult Nurses, Mental Health Nurses, Adult Social Workers. Requirements Adult Nursing: Adult Nursing Course Online Students who intend to enrol in this Adult Nursing: Adult Nursing Course must meet the following requirements: Adult Nursing: Good command of the English language. Adult Nursing: Must be vivacious and self-driven Adult Nursing: Basic computer knowledge. Adult Nursing: A minimum of 16 years of age is required Career path Adult Nursing: Adult Nursing Course Online This Adult Nursing: Adult Nursing Course qualification will prepare you for a career in the following positions: - General Nurse, Health and Social Care Workers, Careers. Certificates Certificate of completion Digital certificate - Included

This course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course includes the CCCM (Certified Crisis Communications Manager) exam and designation for free ($ 500 value). The course does not take you step-by-step how to fill in a template. Instead, you will learn how to protect and manage your organization’s reputation, how to identify and influence the ways organizations represent themselves to various stakeholders, how to prepare your organization for any media or social media crisis, and the best principles and best practices for developing an effective Crisis Communications Program for your organization. This course is designed first and foremost for executives, marketing managers, communications staff, business continuity practitioners, emergency managers, Crisis Management Team and Business Continuity Management Team members and their support staff. It is highly useful for health and safety staff, first responders, line managers, auditors, administrative and professional staff. At the conclusion of this course, participants should: - have a solid understanding of the overall Crisis Management lifecycle - know how to create an effective Crisis Management Communications structure within their organization - understand the key components of a Crisis Communications program including social media - successfully challenge the CCCM (Certified Crisis Communications Manager) exam The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). The exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the CCCM designation, you must obtain a pass mark of at least 70%. This online course has content equivalent to our 3-day in-person CMC-601 course. The course is comprised of 23 lessons, each being 1/2 hour or so in length, plus additional, optional 'homework' assignments, activities, and downloadable tools including templates. The course also provides for regular asynchronous interaction with the course instructor for assignments and any questions that may arise. CONTENT INTRODUCTION TO CRISIS MANAGEMENT Lesson I - Introduction to Crisis Management Lesson 2 - Evolution of Crisis Management Lesson 3 - Towards a Crisis Management Standard Practice Test 1 CRISIS COMMUNICATIONS Lesson 4 - Pre-Crisis Communications Lesson 5 - Pre-Crisis Communications (cont'd) Lesson 6 - Managing Relationships and Reputation Lesson 7 - Key Roles Practice Test 2 Lesson 8 - Crisis Communications Strategy Lesson 9 - Crisis Communications Strategy (cont'd) Lesson 10 - Key Principles and Activities of Crisis Communication Lesson 11 - Key Principles and Activities of Crisis Communication (cont'd) Lesson 12 - Key Principles and Activities of Crisis Communication (cont'd) Practice Test 3 Lesson 13 - Consistency of Message Lesson 14 - Barriers to Effective Commnication Lesson 15 - Barriers to Effective Communication (cont'd) Lesson 16 - Social Media - Opportunities and Threats Lesson 17 - Social Media - Opportunities and Threats (cont'd) Practice Test 4 Lesson 18 - A Crisis Communication Plan BEST PRACTICES FOR CRISIS MANAGEMENT AND CMMUNICATIONS Lesson 19 - Crisis Management Best Practices Lesson 20 - Crisis Communications Best Practices BONUS LESSONS Bonus Lesson 21 - Pandemic Planning Bonus Lesson 22 - Cyber Security and Crisis Management Bonus Lesson 23 - Cyber Security and Crisis Management (cont'd) CCCM EXAM CCCM Practice Exam CCCM Exam COMPLETION RULES You must complete the test "CCCM Exam"