Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Money Laundering Reporting Officer Training Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Be proficient at preventing money laundering in a professional setting. Become an anti-money laundering specialist. This Money Laundering Reporting Officer Training Level 3 course will teach you in-depth knowledge of the legal responsibilities of businesses in connection to money laundering, and the role and responsibilities of a money laundering reporting officer. It will guide you through fundamental topics such as risk analysis, customer due diligence, suspicious activity reporting, record-keeping and much more. Understand the core concepts of money laundering and learn from theory to policy application. Secure the financial safety of your business and become an excellent reporting officer. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. This course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Money Laundering Reporting Officer Training Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Training: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Money Laundering Reporting Officer Training Level 3*** Module 01: Introduction Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Training. It is available to all students, of all academic backgrounds. Requirements This training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
With a single payment you will gain access to Mental Health Practitioner Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. The collective Mental Health and wellbeing of the UK has never been more critical, and you can gain the skills to help and support others. This course will teach you how to apply psychiatric methods and principles to help children and adults keep strong and healthy minds. The course trains you in the roles and responsibilities of a Qualified Support Worker and the skills that you'll need to assist with Mental Healthcare. You'll learn everything you'll need to know as regards treatment, medication, and legislation when helping the mentally venerable or distressed individuals. Support your community and enrol now. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Mental Health Practitioner Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Mental Health Practitioner Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Mental Health Practitioner Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Personal Development Masterclass Emotional Intelligence and Human Behaviour Curriculum ***Mental Health Practitioner Level 3*** Module 01: Introduction Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors that Influence Development Module 05: Mental Health Problems in Young and Adults Module 06: Other Problems in Young and Adults Module 07: Autism, ADHD and Dyslexia in Young and Adults Module 08: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 09: The Self Harming Behaviour Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: CBT & Therapeutic principles What is CBT (the CBT model) NICE guidelines The therapeutic alliance, Trust and Empathy Ethics of the therapy Module 13: Confidentiality and Record Keeping Module 14: Mental Health Related Legislations in the UK How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
***Driving Instructor Training*** A career as a driving instructor can be a rewarding and fulfilling profession for individuals who enjoy teaching and helping others. Driving instructors are responsible for teaching individuals how to operate a motor vehicle, typically a car, and helping them become safe and competent drivers. Driving instructors may work for a driving school or may be self-employed. They may teach students of all ages, from those learning to drive for the first time to those seeking to improve their driving skills or prepare for a driving test. Driving instructor salaries in the UK can vary depending on the region and experience. On average, a driving instructor can earn between £20,000 and £35,000 per year. However, some experienced instructors can earn up to £40,000 or more. The job of a driving instructor is to provide quality instruction to their students. This Driving Instructor Bundle will teach the basics of driving, such as how to turn, brake, and accelerate, and more advanced topics, such as driving safety, driving theory tests, defensive driving and driving in different weather conditions. Instructors must also be familiar with the rules of the road and be able to explain them clearly and concisely. Courses are included in the Driving Instructor Bundle: Course 01: Driving Instructor Course 02: Driver Safety Awareness Course 03: Driving Theory Test Preparation Course 04: Hybrid Vehicle Expert Training Course 05: Car Mechanic and Repair Training Course 06: Motorbike Repairing and Maintenance Diploma Course 07: Decision-Making and Critical Thinking Course 08: Effective Communication Skills Diploma Course 09: Time Management Course 10: Healthy Fitness Course 11: First Aid Training Key features of this Driving Instructor course: This Driving Instructor bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Driving Instructor Training Lifetime access So, Enrol now in this Driving Instructor Training to advance your career! A career as a driving instructor is both fascinating and challenging. It requires dedication, patience, and a commitment to helping others become safer drivers. Driving instructors must also be able to stay up to date with the latest driving laws and regulations. The art of self-auditing, identifying your skills and limitations and determining what motivates you are all covered in this course's thorough guide to creating the ideal driving instructor for you. Driving Instructor The detailed curriculum of the Driving Instructor bundle is given in the resources section. How will I get my Driving Instructor Certificate? After successfully completing the Driving Instructor course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol Driving Instructor Bundle Today!! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Driving Instructor Course is Perfect for: Aspiring drivers seeking an advantage during their practical test Company drivers who regularly operate irregular automobiles Drivers who experience anxiety when parking or manoeuvring their car Drivers with a history of minor accidents Requirements This Driving Instructor Training Course has been designed to be fully compatible with tablets and smartphones. Career path The following job pathways can be reached by enrolling in this Driving Instructor course: Driving Instructor Truck Driver Trainer Driving School Manager Driving School Proprietor Driving Consultant And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Driving Instructor) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. 8 in 1 Learning & Development Bundle Improve your knowledge and enhance your skills to succeed with this Learning & Development bundle. This Learning & Development bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Learning & Development Bundle Contains 8 of Our Premium Courses for One Discounted Price: Course 01: Personal Development Coach Online Course Course 02: Train The Trainer-Course Course 03: Performance Coaching & Mentoring Course 04: Workplace Confidentiality Course 05: Professional Diploma in Stress Management Course 06: Workplace Productivity Course Course 07: Decision-Making in High-Stress Situations Course 08: Team Management and Leadership Development Training All the courses under this Learning & Development bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Learning & Development bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Learning & Development bundle, you can achieve your dreams and train for your ideal career. This Learning & Development bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 8 premium courses' Learning & Development bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! *** Course Curriculum of Learning & Development*** Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach Assessment Process Once you have completed all the modules in the Learning & Development Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Learning & Development bundle is suitable for everyone. Requirements Learning & Development - CPD Certified You will not need any prior background or expertise. Career path This Learning & Development bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Boost Your Career By Enrolling In This Project Management Bundle To Overcome Your Challenges! 9 in 1 Project Management Bundle Improve your knowledge and enhance your skills to succeed with this Project Management bundle. This Project Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Project Management Bundle Contains 9 of Our Premium Courses for One Discounted Price: Course 01: Project Management Course Course 02: Microsoft Excel - Beginner, Intermediate & Advanced Course 03: Agile Project Management Course 04: Financial Management Course 05: Financial Analysis for Finance Reports Course 06: Data Analysis Course 07: Team Management and Leadership Development Training Course 08: Compliance Risk and Management Course 09: Decision-Making in High-Stress Situations All the courses under this Project Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Project Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Project Management bundle, you can achieve your dreams and train for your ideal career. This Project Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 9 premium courses' Project Management bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! *** Course Curriculum *** Our Project Management bundle courses consist of the following learning modules: Course 01: Project Management Course Module 01: Introduction Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Being able to communicate with mostly new people every day as the first representative of a business requires a lot of skills. Without particular skills, you will struggle to fit yourself into this representative role. This Front Desk Skills Training Level 3 course will guide you through the challenging path of the 'must and must nots' and pave the way to becoming a pro Front Desk personnel. Front Desk personnel is the person who sets the first impression on a potential client. In order to continuously set a good first impression, they must be skilful. This Front Desk Skills Training Level 3 course is designed to tutor you in a wide range of administrative practices that will help you to positively improve your company's reputation. Skills like Time Management, Travel Arrangement, Record Keeping, and Business Writing are covered in this course. Whether you are looking forward to adding some value to your resume or looking to improve the skills your job requires or thinking about starting a career as a skills trainer, this Front Desk Skills Training Level 3 course will surely help you. Enrol in this Front Desk Skills Training Level 3 course now - be the exemplary representative of your company when interacting with potential clients. Learning Outcome: Gain a solid comprehension of Front Desk and Front Desk Personnel. Strengthen your skill set by learning about business telephone skills. Become skilled at mail services, shipping and travel arrangements. Master the skill of organising meetings and conferences. Acquire fundamental knowledge of record keeping and filing systems. Sharpen your skills to apply excellent communication practices at work. Demonstrate on-demand skills like great customer service for clients and colleagues. Learn to handle internal finances and petty cash funding. What will Make You Stand Out? On completion of this Front Desk Skills Training Level 3 online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Front Desk Skills Training Level 3 Module 1: Introduction to Reception and Receptionist Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Front Desk Skills Training Level 3 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Front Desk Skills Training Level 3 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Front Desk Skills Training Level 3 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Office Admin, Secretarial & PA course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Office Admin, Secretarial & PA Course for? This Office Admin, Secretarial & PA Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Office Admin, Secretarial & PA Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:19:00 Section 02: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Section 03: Introduction to Office Administration Introduction to Office Administration 00:14:00 Section 04: Skills of an Effective Administrator Skills of an Effective Administrator 00:15:00 Section 05: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Section 06: Business Telephone Skills Business Telephone Skills 00:19:00 Section 07: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Section 08: Business Etiquette Business Etiquette 00:19:00 Section 09: Mail Services and Shipping Mail Services and Shipping 00:27:00 Section 10: Travel Arrangements Travel Arrangements 00:25:00 Section 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Section 12: Diary Management and Note taking Diary Management and Note taking 00:25:00 Section 13: Time Management Time Management 00:37:00 Section 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Section 15: Business Writing Skills Business Writing Skills 00:40:00 Section 16: Organisational Skills Organisational Skills 00:16:00 Section 17: Communication Skills Communication Skills 00:25:00 Section 18: Customer Service Customer Service 00:16:00 Section 19: Effective Planning and Scheduling Effective Planning and Scheduling 00:51:00 Section 20: Invoicing Petty Cash Invoicing Petty Cash 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00