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Unlock your potential with our all-inclusive "PA, Minute Taking & Document Control - Endorsed Training" bundle. This unique collection comprises three QLS-endorsed courses: Admin, Secretarial and PA Diploma Level 7, Minute Taking Executive Training Level 5, and Document Control. Strengthen your administrative acumen and document control capabilities with these comprehensive courses and receive a hardcopy certificate as proof of your new skills. Our bundle doesn't stop there. We offer five additional CPD QS-accredited courses that complement the QLS-endorsed material. Our selection of courses ensures a 360-degree coverage of administrative training. With our theoretical focus, you'll develop a solid foundation in both the principles and best practices of administrative work. Our courses are designed to engage and challenge, propelling you forward in your career path. Don't miss this opportunity to elevate your professional profile with our eight-course bundle. Key Features of the PA, Minute Taking & Document Control -Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our PA, Minute Taking & Document Control -Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Admin, Secretarial and PA Diploma Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Data Entry Administrator Training Course 02: Chairing Effective Meetings Course 03: Communication Building Masterclass Course 04: Effective Communication with Better Email Course 05: Organising and Decluttering Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our PA, Minute Taking & Document Control -Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the role and responsibilities of a PA, secretary, and admin staff. Master the art of taking effective minutes during meetings. Learn the principles and practices of document control. Develop proficiency in data entry and administration tasks. Learn how to chair meetings effectively for maximum productivity. Enhance communication skills for better collaboration and email communication. Gain skills in organising and decluttering for efficient workflow. The "PA, Minute Taking & Document Control - Endorsed Training" bundle is a powerhouse of theoretical knowledge, designed to cater to the needs of professionals and aspiring individuals in the administrative field. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle covers a wide range of relevant topics from effective minute-taking to decluttering workspaces. As part of our commitment to comprehensive education, each course is tailored to provide deep theoretical insights into the chosen topic, priming you for a successful administrative career. Embrace this opportunity to enhance your skills and make a significant impact on your professional journey. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring PA, secretarial, and admin staff seeking to broaden their knowledge base. Current professionals in the administrative field looking for advanced theoretical training. Individuals aiming for a career change into the administrative sector. Anyone interested in improving their minute-taking, document control, and overall organisational skills. Career path PA/Secretary: Annual salary range in the UK - £20,000 - £35,000 Document Control Specialist: Annual salary range in the UK - £25,000 - £40,000 Executive Assistant: Annual salary range in the UK - £25,000 - £50,000 Administrative Officer: Annual salary range in the UK - £18,000 - £30,000 Office Manager: Annual salary range in the UK - £24,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Course Objectives At the end of this course you will be able to: Collaborate on documents Add reference marks and notes Make long documents easier to use Secure a document Work with forms '1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Collaborating on Documents Modify User Information Share a Document Compare Document Changes Review a Document Merge Document Changes Review Tracked Changes Coauthor Documents Adding Reference Marks and Notes Add Captions Add Cross-References Add Bookmarks Add Hyperlinks Insert Footnotes and Endnotes Add Citations and a Bibliography Simplifying and Managing Long Documents Insert Blank and Cover Pages Insert an Index Insert a Table of Contents Insert an Ancillary Table Manage Outlines Create a Master Document Securing a Document Suppress Information Set Formatting and Editing Restrictions Add a Digital Signature to a Document Restrict Document Access Forms Create Forms Manipulate Forms Who is this course for? Who is this course for? This course is designed for users who would like to create and work with lengthy and well structured documents, collaborate with others on documents, and create forms in Microsoft Word Requirements Requirements Preferably, delegates should have attended the Word Intermediate course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Legal Secretary and Office Skills course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Legal Secretary and Office Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Legal Secretary and Office Skills course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Legal Secretary and Office Skills and help you along your learning journey. Advanced audio-visual learning modules of these Legal Secretary and Office Skills courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Legal Secretary and Office Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Legal Secretary and Office Skills Bundle Consists of the following Premium courses: Course 01: Legal Secretary and Office Skills Diploma Course 02: Employment Law Level 3 Course 03: Criminal Law Course 04: Compliance Training Level 2 Course 05: Contract Manager Diploma Course 06: Document Control Course 07: Workplace Confidentiality Course 08: GDPR Data Protection Level 5 Course 09: Security Management Advanced Diploma Course 10: Conflict Management Course 11: 50 Tips to Upgrade your Excel Skill Course 12: Workplace Safety Course Course 13: Human Rights Course 14: Time Management Enrol now in Legal Secretary and Office Skills to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Legal Secretary and Office Skills: Pay once and get lifetime access to 14 CPD courses from this Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary and Office Skills expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Legal Secretary and Office Skills Diploma Microsoft Word Essentials Microsoft PowerPoint Essentials Microsoft Outlook Essentials Microsoft Excel - Top 50 Keyboard Shortcuts CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our Legal Secretary and Office Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Legal Secretary and Office Skills expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretary and Office Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Effective verbal communication is a cornerstone of successful business interactions, yet many individuals encounter challenges in this domain. Issues such as unclear articulation, excessive use of jargon, or difficulty in conveying complex ideas in a simple manner can hinder the impact of their messages. Moreover, the ability to actively listen and respond appropriately is often underestimated. Participants will learn to enhance their articulation, adapt their communication style to different audiences, and develop active listening skills. By improving verbal communication, individuals can foster more productive and harmonious business relationships. Learning Objectives The following are some of the key outcomes in this course: Understand the importance of verbal communication and how it's used in the workplace Five tips to improve your verbal communication skills Improve your communication skills by rectifying and clarifying Look at why these techniques are important, and we'll describe how to use them effectively as speakers and as listeners Target Audience Young Professionals

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Construction Management and Emergency First Aid and Safety Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Construction Management and Emergency First Aid and Safety Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Construction Management and Emergency First Aid and Safety Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Construction Management and Emergency First Aid and Safety Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Read Construction & Structural Drawing Like Expert Course 02:Diploma in Construction Management Course 03:Quantity Surveyor Diploma Course 04:Building Surveyor Course 05:Land Surveying Course 06:Bricklaying Course 07:Fire Safety | Online Course Course 08:Emergency First Aid and Incident Management at Work Course 09:RIDDOR Training Course 10:LOLER Training Course 11:COSHH Training and Safety - Level 2 Course 12:DSEAR Training Course 13:Autocad Electrical Design Course 14:Rendering AutoCAD Drawings in Photoshop Course 15:Solidworks Foundation Training Course 16:Interior Design Professional Diploma Course 17:Professional Interior Design & Construction Course 18:Construction Safety Course 19:WELL Building Standard Course 20:LEED V4: Building Design and Construction Course 21:LEED V4.1 - Building Design and Construction Course 22:Architectural Studies Course 23:AutoCAD Programming using C# with Windows Forms Course 24:CAD Design Course: Assemblies, Modelling And Civil Drawings Course 25:Construction Cost Estimation Diploma Course 26:Construction Estimation using RSMeans Course 27:Construction Cost Estimation Using Xactimate Course 28:Cost Estimation for Multiplex Building Using Xactimate Course 29:Property Law and Legislation Course 30:Construction Industry Scheme (CIS) 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Construction Management and Emergency First Aid and Safety Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Construction Management and Emergency First Aid and Safety Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Construction Management and Emergency First Aid and Safety Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Construction Management and Emergency First Aid and Safety Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Overview Delegation Skills Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Delegation Skills Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation Skills 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about psychotherapy, counselling and psychology Understand the core competencies and principles of psychotherapy, counselling and psychology Explore the various areas of psychotherapy, counselling and psychology Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert psychotherapist, counsellor and psychologist Counselling Skills - 10 Courses Complete Bundle Are you interested to begin your psychotherapy, counselling and psychology career or want to gain more advanced skills in psychotherapy, counselling and psychology? Then this counselling skills course will help you get one step closer to your professional aspirations and develop your skills and knowledge in psychotherapy, counselling and psychology for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective psychotherapy, counselling and psychology practice and equip you with the essential skills, confidence and competence to assist you in the psychotherapy, counselling and psychology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in psychotherapy, counselling and psychology. Psychology Child Psychology Child Counselling Psychotherapy and Counselling Addiction Counselling and Psychology Grief and Bereavement Counselling Depression Counselling Diploma Rational Emotive Behaviour Therapy Occupational Therapy Dialectical Behaviour Therapy Gain psychotherapy, counselling and psychology skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in psychotherapy, counselling and psychology. Equip yourself with the essential knowledge and skillset that make you a confident psychotherapist, counsellor and psychologist and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for psychotherapy, counselling and psychology professionals who are aspiring to specialise in psychotherapy, counselling and psychology. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive counselling skills course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this psychotherapy, counselling and psychology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This counselling skills course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This counselling skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This counselling skills course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Psychology Child Psychology Child Counselling Psychotherapy and Counselling Addiction Counselling and Psychology Grief and Bereavement Counselling Depression Counselling Diploma Rational Emotive Behaviour Therapy Occupational Therapy Dialectical Behaviour Therapy Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Administration (Admin, management & Ms Office) bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40course mega bundle that will exceed your expectations within your budget. The Administration (Admin, management & Ms Office) related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Administration (Admin, management & Ms Office) bundle will help you build a solid foundation to become a proficient worker in the sector. This Administration (Admin, management & Ms Office) Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Admin, Secretarial & PA Course 2: Office Skills Training Course 3: Corporate Paralegal Course 4: Performance Management Course 5: Team Management Course 6: Microsoft Word, PowerPoint & Outlook Course 7: Health and Safety in the Workplace Level 2 Course 8: Business Etiquette and Professionalism Training Course 9: Workplace First Aid Training Course 10: Information Management Course 11: Facilities Management and Workplace Services Course 12: UK Employment Law Course 13: Communication and Organisational Skills Course 14: Meeting Management Online Course 15: Minute Taking Certificate Course 16: Document Control Course 17: Touch Typing Course 18: Email Writing Course 19: Public Speaking Course 20: Leadership Skills Course 21: Corporate Risk And Crisis Management Course 22: Cross-Cultural Awareness Training Course 23: Equality, Diversity and Discrimination Course 24: Level 3 Coaching & Mentoring Course Course 25: Presentation Skills Course 26: Workplace Confidentiality Course 27: Decision Making and Critical Thinking Course 28: Workplace Productivity Course 29: Persuasion and Influencing Skills Course 30: Personal Hygiene Course 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Course 6: Business English Perfection Course Course 7: Networking Skills for Personal Success Course 8: Boost Your Confidence and Self-Esteem Course 9: Public Speaking Training Course 10: Learn to Fight Procrastination Learning Outcome This tailor-made Administration (Admin, management & Ms Office) bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Administration (Admin, management & Ms Office) Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Administration (Admin, management & Ms Office) bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Administration (Admin, management & Ms Office) Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Duration 2 Days 12 CPD hours This course is intended for Professionals involved in internal and/or external negotiations will benefit from this course. Overview Develop the necessary skills to negotiate like a pro Prepare for a negotiation applying best practices Utilize industry-standard tools and techniques Create your Best Alternative to a Negotiated Agreement (BATNA) Build common ground and consensus in your negotiation strategies Negotiate with experts to develop your skills for success Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Negotiation Introduced Identifying Integrative and Distributive Negotiation Types Understanding the Three Phases of Negotiation Strengthening Negotiation Skills 2. Preparing for Your Negotiation Establishing Personal Boundaries Deciding on Your WATNA and BATNA and Negotiating Based on Them Preparing and Sticking to Your Plan Negotiation Strategies 3. Negotiation Process for Success Setting the Time and Place Avoiding Negative Environments Establishing Common Ground and Building Momentum Creating a Negotiation Framework, Agreeing on Issues, and Maintaining a Positive Framework Working through the Five Steps of Negotiation 4. Best Practices Starting Off on the Right Foot What to Share and What to Keep to Yourself Knowing What to Expect Utilizing the Top Ten Negotiation Techniques Managing an Impasse 5. Negotiation Tools & Techniques Reviewing the Three Ways to See Your Options Creating a Mutual Gain Solution Agreeing on Wants - Working with What You Want and What They Want 6. Consensus & Agreement Building Consensus Consolidating and Finalizing an Agreement Controlling Your Emotions and Dealing with Personal Attacks Walking Away When Necessary