Digital Mindset in Financial Organizations: On-Demand This seminar presents the challenges, benefits, and pitfalls of digital transformation forfend tech companies, wealth management, and relationship management. We will also take a quick look into the future that digital transformation can bring to financial organizations. What You Will Learn At the end of this program, you will be able to: Understand the impact that digital is making on the economy and on customer expectations in the financial services marketplace Assess the nature and drivers of the digital transformation Understand digital change and definition of transformation and the challenge of digitalization on new banking business models, bundling and unbundling services, and disruptive financial technologies Evaluate digital transformation successes and failures in the financial services world Understand how digitalization affects high net worth clients, their access, loyalty, and use of digitalization in their banking and investments Develop an awareness of technology change and trends in banking and financial technology to meet the challenges of customer service and financial technology in the future Getting Started Foundation Concepts: Digital Transformation What is "New" about Digitalization? Driving Forces Digital Transformation Successes Digital Transformation and the High-Value Client Digital Wealth Management Omnichannel Concept Pathway to Digital Wealth Data Transformation Digital Technologies and Relationship Management Relationship Management The Evolution of Touch Points The human factor in Digital Transformations Financial Technology Trends Big Data and Analytics Other Major Trends Preview of Coming Attractions
Intercultural Competence: On-Demand In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile
Managing Agile and Waterfall Projects: On-Demand The concept of Agile project management refers to an iterative, incremental approach to managing the design and development of a product, service or result. The goal of this approach is to use it to manage the project in a way that is very flexible and interactive with the customer and/or end user, resulting in added value to the business. The concept of Waterfall project management refers to the use of a number of tools and techniques. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) details 5 process groups: Initiating, Planning, Executing, Monitoring and Controlling, and Closing. As per the PMBOK® Guide - Sixth Edition, there are 49 processes entailed in these 5 process groups, which are focused on enabling project teams to deliver products to a pre-determined and agreed requirements/ specification. The selection of the most appropriate project management approach has, historically, been a choice of 'either/or' when it comes to these two approaches. It is now becoming clear that for many projects, the selection of a single project management approach does not satisfy the efficiency of the project team nor does it optimize the return on investment for the sponsoring organization. A different strategy is needed. "Managing Agile and Waterfall Projects" presents an approach to project management which capitalizes on the most appropriate elements of each approach, tailored to the specific project being undertaken. In this course, the Waterfall approach will be based on the PMBOK® Guide (predictive life-cycle). Each approach will be presented to highlight its particular strategy and strengths. The course will also propose project scenarios that require the project team to use a hybrid method which brings together aspects of both approaches. What You Will Learn You'll learn how to: Identify the strengths that the Waterfall approach brings to project work Identify the strengths that the Agile approach brings to project work Exploit the strengths of each method by combining their practices and protocols to maximize the potential for return on investment The Waterfall Approach to Competing Demands Optimization Foundation Concepts Getting Started The Agile Approach to Competing Demands Optimization Key Facets between Waterfall and Agile Examples for Implementing a Hybrid Approach The Challenges for the 'Combination' Project Management Team Practicing the Hybrid Approach Summary and Next Steps
Project Leadership Skills (On-Demand) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan
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During this 1 day Intermediate level InDesign course you will explore powerful layout and typographical controls, working with layers, creating multipage documents, using clipping paths and preparing for print. This course is ideal for anybody who already uses InDesign and wishes to progress to a professional level. Comprehensive colour management, typography and advanced graphics and effects are also covered.
During this 1 day Intermediate level InDesign course you will explore powerful layout and typographical controls, working with layers, creating multipage documents, using clipping paths and preparing for print. This course is ideal for anybody who already uses InDesign and wishes to progress to a professional level. Comprehensive colour management, typography and advanced graphics and effects are also covered.
You get the Technical Author/technical writing online training course, plus five additional courses You get the Technical Author/technical writing online training course, plus five additional courses. Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course You send your answers to the exercises in the course back to us for review and feedback. You’ll also receive a certificate, once you’ve completed the assessments correctly. Plus access to these online training courses: Managing Software Documentation Projects Revising and Editing Content Single Sourcing and Content Reuse Trends in Technical Communication Creating Screenshots and Images for User Guides Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Technical Author/Technical Writing Course The purpose of technical documentation (7:50) The different models for technical documentation (9:33) What is a technical author? (20:55) Adopting a user-centred design approach (14:46) Overview of the writing process (11:13) Planning your content (13:16) Researching the product and audience (16:50) The Information Design stage (22:50) Software tools (10:50) Writing the topics – Overview (23:42) Writing the topics – How to write and present different types of information (13:48) Writing the topics – Using images and videos (10:48) Writing the topics – Index, Search and Metadata (18:01) Hyperlinking (5:51) Reviewing and editing (14:00) End of course (5:19) Single Sourcing and Content Reuse Start Read Me First Introduction (1:19) Definitions (10:29) Why Single Source? (11:28) When Single Sourcing Might be a Bad Idea (1:48) General Approach (7:04) Writing for Reuse (15:44) Structured Writing (1:53) Planning (8:43) Publishing (4:50) Tools (16:20) Summary (2:06) Managing Software Documentation Projects What is Technical Documentation? (19:50) Making the Business Case for Technical Documentation (14:39) Estimating Time Budgets for Documentation Projects (24:06) Technical Documentation Standards (7:30) Metrics in Technical Documentation (27:44) Developing User Documentation in an Agile Environment (13:02) Courses Included with Purchase Creating Screenshots and Images for User Guides CourseEfficient ways to create professional-looking diagrams, images and screenshots Cherryleaf£125 Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
The Diploma in Childcare and Nannying - Level 5 QLS Endorsed 10 Courses Complete Bundle offers a robust and engaging learning experience for individuals passionate about childcare and nannying. This extensive course package is meticulously designed to cater to the needs of those aspiring to enhance their knowledge and expertise in the field. With 10 courses included, learners will explore a variety of essential topics such as child development, safeguarding, and effective communication with children. Each module is crafted with care to ensure that you gain a solid foundation and comprehensive understanding of childcare. This Level 5 diploma is recognised by various professionals within the industry, offering a respected qualification that can open doors to numerous career opportunities. Whether you're looking to work in a nursery, a private family home, or a similar setting, the content is tailored to provide you with a deep insight into both the theoretical and practical aspects of childcare. The 10 courses work cohesively to give learners a holistic view of nannying and childcare, making this course bundle an invaluable investment for anyone wishing to pursue a fulfilling career in childcare services. Childcare and Nannying - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Childcare and Nannying at QLS Level 5 Course 02: Certificate in Paediatric First Aid Training at QLS Level 3 Course 03: Diploma in Childcare at QLS Level 4 Course 04: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 05: Diploma in Coaching and Mentoring at QLS Level 5 Course 06: Diploma in Safeguarding at QLS Level 5 Course 07: Certificate in ADHD Awareness at QLS Level 3 Course 08: Diploma in Child Psychology at QLS Level 5 Course 09: Diploma in Art Therapy at QLS Level 4 Course 10: Diploma in Life Coaching and Counselling at QLS Level 5 Learning Outcomes Master paediatric first aid techniques for emergency situations. Apply Cognitive Behavioural Therapy principles for holistic care. Demonstrate advanced coaching and mentoring methodologies. Implement safeguarding measures at an expert Level. Develop an in-depth understanding of ADHD awareness. Analyse and apply child psychology principles effectively. Utilise art therapy techniques for therapeutic interventions. Acquire proficiency in life coaching and counselling strategies. Navigate the challenges of childcare with a versatile skill set. Gain comprehensive knowledge for a successful career in childcare. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Are you ready to turn your passion for childcare into a fulfilling career? Imagine being the guiding star in a child's universe, nurturing their curiosity, and fostering a love for learning. With our comprehensive bundle, you'll not only earn a prestigious QLS endorsement but also gain insights, techniques, and skills that will set you apart in the world of childcare and nannying. Dive into the intricacies of child development, learning the art of effective coaching and mentoring to shape young minds positively. Dive into the realms of cognitive behavioural therapy and safeguarding, equipping yourself with a nuanced understanding of child psychology and art therapy. Our engaging courses also cover paediatric first aid, ADHD awareness, and life coaching and counselling, ensuring you emerge as a well-rounded child care professional. As you progress through this bundle, you'll acquire invaluable insights and practical techniques to navigate the diverse challenges within childcare and nannying. Develop the ability to identify and address behavioural issues, administer crucial first aid, and foster a supportive environment for children's growth and development. By the end, you'll possess the expertise to make a meaningful impact on young lives through a holistic approach encompassing physical, emotional, and mental well-being. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring childcare professionals Nannies seeking advanced skills Parents eager to enhance caregiving Individuals pursuing coaching careers Those passionate about child psychology Art enthusiasts interested in therapy Counsellors aiming to expand expertise Mentors dedicated to personal development Career path Child Care Specialist Nanny or Childminder Behavioural Therapist Assistant Safeguarding Officer Child Psychologist Assistant Life Coach and Counsellor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included