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Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Overview Overview This course is designed to develop skills and gain more knowledge of Change Management. For people who want to transform their skills and career and explore every opportunity, this course well suits their needs. It is very important to understand Change Management and adopt the changes within the organisation and work culture. It will be impossible to grow or even to improve ourselves without any changes. Changes happen to take place either in a positive nature or in negative nature. No matter how it happens to appear, we need skills to respond to the changes and respond accordingly.  We need to enhance our skills on a daily basis in this changing environment to handle what we encounter. It is observed that Change is very important for growth, diversity and success. Every business needs to go through the changing process to adapt the new things and walk with the new developments. Thus, as a professional, we also are in need to continually change to maintain and improve our competencies and skills and to achieve our targeted goals. We need to be extroverted with the environment to understand what is happening, where, when and what change needs to be brought. 

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Structural Engineering, Surveying and Construction bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Structural Engineering, Surveying and Construction related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Structural Engineering, Surveying and Construction bundle will help you build a solid foundation to become a proficient worker in the sector. This Structural Engineering, Surveying and Construction Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Read Construction & Structural Drawing Like Expert Course 02 :Diploma in Construction Management Course 03 :Quantity Surveyor Diploma Course 04 :Building Surveyor Course 05 :Land Surveying Course 06 :Bricklaying Course 07 :Construction Cost Estimation Diploma Course 08 :Construction Estimation using RSMeans Course 09 :Interior Design Professional Diploma Course 10 :Professional Interior Design & Construction Course 11 :Construction Safety Course 12 :Fire Safety | Online Course Course 13 :Emergency First Aid and Incident Management at Work Course 14 :RIDDOR Training Course 15 :LOLER Training Course 16 :Architectural Studies Course 17 :AutoCAD Programming using C# with Windows Forms Course 18 :CAD Design Course: Assemblies, Modelling And Civil Drawings Course 19 :Autocad Electrical Design Course 20 :Intermediate Solidworks Course Course 21 :Solidworks Foundation Training Course 22 :Construction Cost Estimation Using Xactimate Course 23 :Cost Estimation for Multiplex Building Using Xactimate Course 24 :Property Law and Legislation Course 25: Construction Industry Scheme (CIS) Course 26: WELL Building Standard Course 27: LEED V4: Building Design and Construction Course 28: Portfolio Building for Property Course 29: COSHH Training and Safety - Level 2 Course 30: DSEAR Training 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Structural Engineering, Surveying and Construction bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Structural Engineering, Surveying and Construction Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Structural Engineering, Surveying and Construction bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Structural Engineering, Surveying and Construction Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Health and Safety in Construction Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Health and Safety in Construction Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Health and Safety in Construction Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Health and Safety in Construction Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Construction Management Level 3 Course 2: Construction Project Management Course 3: Site Management Safety Training Scheme Course 4: CDM Regulations Course 5: Site Safety Plus Course 6: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 7: Construction Risk Assessment Course 8: Quantity Surveying Course 9: Building Surveying Course 10: Land Surveying and Cost Estimation Course 11: LOLER Regulations and LOLER Inspection Training Course 12: Manual Handling Interactive Training Course 13: Fire Safety Course 14: Noise and Hearing Protection Course 15: PUWER Course 16: Supervisor Training Course 17: Logistic Maangement Course 18: Concussion Injuriy Course 19: Working in Confined Spaces Course 20: Working at Height Training Course 21: Operations and Supply Chain Management Course 22: Environmental Engineering Course 23: Advanced Electrical Safety Course 24: Emergency First Aid at Work (EFAW) Course 25: Asbestos Surveying Course 26: COSHH Awareness Course 27: Gas Safety Course 28: Environmental Health Course 29: Abrasive Wheels Course 30: Purchasing and Procurement Diploma 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Course 6: Business English Perfection Course Course 7: Networking Skills for Personal Success Course 8: Boost Your Confidence and Self-Esteem Course 9: Public Speaking Training Course 10: Learn to Fight Procrastination Learning Outcome This tailor-made Health and Safety in Construction Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Health and Safety in Construction Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Health and Safety in Construction Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Health and Safety in Construction Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Overview This NHS Health & Care: Clinical Observation Skills course will unlock your full potential and will show you how to excel in a career in NHS Health & Care: Clinical Observation Skills. So upskill now and reach your full potential. Everything you need to get started in NHS Health & Care: Clinical Observation Skills is available in this course. Learning and progressing are the hallmarks of personal development. This NHS Health & Care: Clinical Observation Skills will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your NHS Health & Care: Clinical Observation Skills skills to help you advance your career. Acquire a comprehensive understanding of various NHS Health & Care: Clinical Observation Skills topics and tips from industry experts. Learn in-demand NHS Health & Care: Clinical Observation Skills skills that are in high demand among UK employers, which will help you to kickstart your career. This NHS Health & Care: Clinical Observation Skills course covers everything you must know to stand against the tough competition in the NHS Health & Care: Clinical Observation Skills field.  The future is truly yours to seize with this NHS Health & Care: Clinical Observation Skills. Enrol today and complete the course to achieve a NHS Health & Care: Clinical Observation Skills certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the NHS Health & Care: Clinical Observation Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the NHS Health & Care: Clinical Observation Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the NHS Health & Care: Clinical Observation Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This NHS Health & Care: Clinical Observation Skills is suitable for anyone aspiring to start a career in NHS Health & Care: Clinical Observation Skills; even if you are new to this and have no prior knowledge on NHS Health & Care: Clinical Observation Skills, this course is going to be very easy for you to understand.  And if you are already working in the NHS Health & Care: Clinical Observation Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this NHS Health & Care: Clinical Observation Skills course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This NHS Health & Care: Clinical Observation Skills course has no prerequisite.  You don't need any educational qualification or experience to enrol in the NHS Health & Care: Clinical Observation Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online NHS Health & Care: Clinical Observation Skills course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Clinical Observation and Clinical Carer Introduction to Clinical Observation and Clinical Carer 00:16:00 Module 02: Legal Standards and Professional Aspects of Ethical Practice Legal Standards and Professional Aspects of Ethical Practice 00:22:00 Module 03: Patient's Condition Observation Patient's Condition Observation 00:29:00 Module 04: Clinical Management Observation Clinical Management Observation 00:22:00 Module 05: Technical Clinical Method Observation Technical Clinical Method Observation 00:33:00 Module 06: Medicine and Dispensaries Observation Medicine and Dispensaries Observation 00:19:00 Module 07: Health Safety and Hygiene Health Safety and Hygiene 00:29:00

***24 Hour Limited Time Flash Sale*** Construction (Architectural Studies, Cost Estimation & Construction Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of vast possibilities with our exquisite bundle of eight courses titled 'Construction: Architectural Studies, Cost Estimation & Construction Management'. This expertly crafted suite provides you with a comprehensive theoretical understanding of the three critical aspects of construction: architectural studies, cost estimation, and management. With an impressive array of 3 QLS endorsed courses in Architectural Studies, Cost Estimation Diploma, and Construction Management, you'll equip yourself with the knowledge to understand the conceptual framework of construction projects. Upon successful completion, the QLS endorsed courses reward you with hardcopy certificates to embellish your professional portfolio. This unparalleled learning journey ensures a thorough comprehension of the complex landscape of construction, laying the groundwork for a prosperous career. Get ready to challenge the boundaries of your understanding, and sign up for the 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle today! Key Features of the Construction (Architectural Studies, Cost Estimation & Construction Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction (Architectural Studies, Cost Estimation & Construction Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies QLS Course 02: Construction Cost Estimation Diploma QLS Course 03: Construction Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Site Management Course 02: Construction Industry Scheme (CIS) Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Course 05: LEED V4.1 - Building Design and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction (Architectural Studies, Cost Estimation & Construction Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Our meticulously crafted 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle is a unique compilation of eight theoretical courses designed to impart knowledge on a broad spectrum of construction areas. The curriculum meticulously addresses essential topics, ensuring that learners gain a comprehensive understanding of the subject matter. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

FAA Level 2 Award In First Aid For Mental Health (RQF) Classroom (1 day course) or Virtual (3 x 2½ hour sessions) Gives learners knowledge of Mental Health First Aid Gives learners the skills to help those with mental health problems and improve mental health in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This full day Mental Health First Aid course gives a good grounding to help others in the workplace Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3769/2

Discover the ultimate Emotional Intelligence Mastery Training and Coaching Programme. Elevate your EQ, enhance relationships and achieve personal and professional success. Join us today! Unlock the power of emotions with our Emotional Intelligence Mastery Training and Coaching Programme! Elevate your EQ, improve relationships and excel in every aspect of life. Join us on the journey to emotional intelligence greatness! #EmotionalIntelligence #EQMastery #CoachingProgramme

If you think you may be interested in a career in Child Care, this Level 1 Certificate in Skills for Working in Child Care Industries will provide you an introduction to the expectations of the sector. This Level 1 Certificate in Skills for Working in Child Care Industries course will help learners to develop their skills and knowledge in order to start or advance their careers in a range of childcare industries. This course covers various aspects of childcare, such as child development, childcare, working in child care principles, and supporting a child's learning. Learners will also be able to develop the essential communication skills required to succeed in the industry. Learning Outcomes After completing this Level 1 Certificate in Skills for Working in Child Care Industries course, learner will be able to: Understand caring for a baby Understand caring for a child Gain a thorough understanding of child development (0-3 Years) Know how to develop language and communication skills in children Know how to build & manage workplace relationship Understand bullying & harassment in the workplace Why Choose Level 1 Certificate in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Level 1 Certificate in Skills for Working in Child Care Industries Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Caring for a Baby The Needs of A Baby The Need For Developmental And Health Checks The Need For Immunisation Module 2: Caring for a Child Childhood Behaviour Problems The Importance of Play in Child Development The Nature of Children's Social And Emotional Development The Importance of Safety And Hygiene in Childcare Children's Physical Development Up to 11 Years The Nutritional Needs of Children Module 3: Child Development (0-3 Years) The Development of Children From 0-to 3 Years Different Kinds of Childcare Provisions Which Assist Child Development The Need of a Safe Environment Module 4: Developing Language and Communication Skills in Children How Children Develop Language And Communication Skills The Links Between Language And Communication Skills The Role of Adults In Promoting Language Skills Module 5: Building & Managing Workplace Relationship Know about acceptable boundaries to behaviour in the workplace Know how to recognise and respond to different behaviours Know how to give and respond to constructive criticism Know how Conflict Can Be Dealt with Constructively In The Workplace Module 6: Bullying & Harassment In The Workplace Know what is meant by bullying and harassment in the workplace Know how to use appropriate strategies to help deal with the situations of bullying and harassment Know policies and procedures that are in place to deal with bullying and harassment Assessment Method After completing each module of the Level 1 Certificate in Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for anyone who wants to learn the skills for working in Child Care industries or help young children develop in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this Level 1 Certificate in Skills for Working in Child Care Industries course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 1 Certificate in Skills for Working in Child Care Industries course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Level 1 Certificate in Skills for Working in Child Care Industries course, you may be able to pursue a number of career opportunities in the childcare industry. Such as- Nursery Childcare and Education Early Years Education And much more. Certificates Certificate of completion Digital certificate - Included

Duration 1 Days 6 CPD hours This course is intended for The primary audience for this course is data professionals who are familiar with data modeling, extraction, and analytics. It is designed for professionals who are interested in gaining knowledge about Lakehouse architecture, the Microsoft Fabric platform, and how to enable end-to-end analytics using these technologies. Job role: Data Analyst, Data Engineer, Data Scientist Overview Describe end-to-end analytics in Microsoft Fabric Describe core features and capabilities of lakehouses in Microsoft Fabric Create a lakehouse Ingest data into files and tables in a lakehouse Query lakehouse tables with SQL Configure Spark in a Microsoft Fabric workspace Identify suitable scenarios for Spark notebooks and Spark jobs Use Spark dataframes to analyze and transform data Use Spark SQL to query data in tables and views Visualize data in a Spark notebook Understand Delta Lake and delta tables in Microsoft Fabric Create and manage delta tables using Spark Use Spark to query and transform data in delta tables Use delta tables with Spark structured streaming Describe Dataflow (Gen2) capabilities in Microsoft Fabric Create Dataflow (Gen2) solutions to ingest and transform data Include a Dataflow (Gen2) in a pipeline This course is designed to build your foundational skills in data engineering on Microsoft Fabric, focusing on the Lakehouse concept. This course will explore the powerful capabilities of Apache Spark for distributed data processing and the essential techniques for efficient data management, versioning, and reliability by working with Delta Lake tables. This course will also explore data ingestion and orchestration using Dataflows Gen2 and Data Factory pipelines. This course includes a combination of lectures and hands-on exercises that will prepare you to work with lakehouses in Microsoft Fabric. Introduction to end-to-end analytics using Microsoft Fabric Explore end-to-end analytics with Microsoft Fabric Data teams and Microsoft Fabric Enable and use Microsoft Fabric Knowledge Check Get started with lakehouses in Microsoft Fabric Explore the Microsoft Fabric Lakehouse Work with Microsoft Fabric Lakehouses Exercise - Create and ingest data with a Microsoft Fabric Lakehouse Use Apache Spark in Microsoft Fabric Prepare to use Apache Spark Run Spark code Work with data in a Spark dataframe Work with data using Spark SQL Visualize data in a Spark notebook Exercise - Analyze data with Apache Spark Work with Delta Lake Tables in Microsoft Fabric Understand Delta Lake Create delta tables Work with delta tables in Spark Use delta tables with streaming data Exercise - Use delta tables in Apache Spark Ingest Data with DataFlows Gen2 in Microsoft Fabric Understand Dataflows (Gen2) in Microsoft Fabric Explore Dataflows (Gen2) in Microsoft Fabric Integrate Dataflows (Gen2) and Pipelines in Microsoft Fabric Exercise - Create and use a Dataflow (Gen2) in Microsoft Fabric