1393 Courses delivered Online

The Evolving Project Manager - Past, Present and Future Tom Kasel, 2019 recipient of the Project Management Institute Educational Foundation (PMIEF) Kerzner Award for Excellence in Project Management, presents his perceptions and interpretations of the 'The Evolving Project Manager'. In his session, Tom shares a historical perspective of the project management profession, noting the formation of the Project Management Institute (PMI). He travels a theoretical journey that transcends PMI leadership styles of transactional and transformational leadership perspectives.He continues this discussion by noting the need for additional theoretical migration to Values-Based Leadership-an emerging concept that addresses the cultural, spiritual, political needs and diversity of today's global markets. Tom looks to inspire the PM community with his observations, which have the potential to transition the industry by focusing on universal - individual values, beliefs (The 'Cosmic Core') and practices.

The Agile Mindset: Motivating vs. Mandating Change Agile Transformations can be hard on teams if not properly managed and oftentimes, people who don't readily embrace an Agile mindset are vilified and accused of sabotaging the initiative. Yet studies show these problems tend to stem from leadership's unawareness of what motivating factors enable their teams to be most receptive and responsive to change, resulting in many teams not having the data and security needed up-front to embrace change in the most effective ways. Through this talk, we'll offer you key tips and techniques to overcome these challenges! By attending this session you will: Learn the hidden reasons some struggle to embrace an Agile Mindset! Find out how to discover what types or data, security and context your people need to embrace change more quickly! Discover new ways to motivate your people toward a continuous Agile mindset, from the start!

Telling Stories that Inspire: Create Engagement and Belief so People will Act In this active presentation, participants will encounter the deep and fascinating body of knowledge around organizational narrative. This isn't about performance or building your "public speaking" skills. It is a recognition that story is a strategic act: Which stories should leaders tell? It begins with selection, because when you tell the right story at the right time the results can be transformational. David Hutchens will introduce participants to storytelling through a lens of change management. They will discover the three stories they should be telling now in order to move the system and engage their team in a context of extreme uncertainty. Attendees of this session will: Explore how stories of continuity, novelty, and transition are needs that every organizational system has. Hear specific examples of how other leaders and organizations are telling these stories. Identify some of the 'narrative assets' (the value-holding stories) that they can start telling right away!

Innovation as a Way to Embrace Change We've entered a very disruptive time that has generated the condition for breakthrough innovation as a way to overcome the status quo and the danger of becoming obsolete. Across industries, we are seeing global companies forced to adapt by finding new business models and methods for survival, ensuring business continuity, or serving their customer needs. For this reason, innovation matters now more than ever. In this talk, Liliana Cerilo will discuss bringing innovative solutions to life. She's the Head of Strategy at an innovation team at Google called Exploratory, whose mission is to build transformational solutions that solve her largest global brand partners' most critical business challenges. In this discussion, Liliana will share 5 tried and tested fundamentals to successfully and consistently launch innovative solutions. She will challenge you throughout her talk to think outside the box, forget about your title and its core responsibilities, and truly focus on what it takes to be an innovator. Key Takeaways: The impact of having a vision What it means to think strategically How to allow space to be innovative The importance of cross team collaboration Find the entrepreneur in you - not taking no for an answer

Know Your Leadership Compass Business leaders, managers, and directors may be brilliant leaders in one situation and may not have the same results in another. Management gurus agree: Anyone can lead, but not everyone can be a successful leader. The previously embraced command-and-control techniques are increasingly ineffective. Today's business environment demands leaders to be alert, agile, enterprising, and skilled in the art of diplomacy. As a leader, it's imperative to articulate who you are, what you stand for, and why you're excited to lead your team. Are these areas you feel you need to develop? If so, join us for this session on developing your 'Leadership Compass' - a roadmap to leading with passion and purpose. It is a highly interactive, reflective process that sets a path to transformational leadership. You will receive navigational direction to support others as you assert your leadership maturity and learn how your thinking and behavior impacts the way you lead others. Identify your leadership foundation Understand value-based leadership and align your actions accordingly Develop, communicate, and leading with a compelling vision Learn how to lead others and build collaboration, teamwork, and trust Regulate the organizational temperature so you and others are motivated to do their best

Building Hyper Performance Scrum Teams: Using Crew Resource Management Techniques from Aviation Have you ever been part of an organization or team where leaders failed to accept input from junior team members and a project or initiative failed? Now imagine being part of a team flying an aircraft where either failing to share information or not acting on critical information in a decisive manner can cause the aircraft you're in to crash. In the Flight Decks of today's aircraft, open communication and the ability to respectfully question authority are essential cognitive and interpersonal skills every crew member must learn so as a team they can mitigate the unforgiving risks inherent in their complex environment. Thirty years ago flight deck culture was entrenched in hierarchical command and control management. This is very similar to the legacy of waterfall command and control leadership styles that is impeding agile transformations around the globe. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Motivational Interviewing is like a finely tuned instrument that unlocks the potential for change and growth in individuals. Interviewing course delves into the principles, skills, and strategies of Motivational Interviewing. Learning Outcomes: Understand the foundational concepts and principles of Motivational Interviewing. Acquire essential skills and strategies for conducting Motivational Interviews. Explore the stages of change and how to effectively work with individuals in each stage. Familiarise yourself with theories that inform and support the practice of Motivational Interviewing. Develop and maintain proficiency in Motivational Interviewing techniques. Apply Motivational Interviewing in various healthcare settings and adapt it to group-based interventions. The Motivational Interviewing Skills & Strategies course is designed to equip participants with the knowledge and expertise to effectively apply Motivational Interviewing techniques in their professional practice. Participants will be introduced to the foundational concepts and principles of Motivational Interviewing, gaining an understanding of its person-centred approach and collaborative style. They will develop essential skills and strategies, such as open-ended questioning, reflective listening, and affirmations, to engage individuals in conversations that elicit their intrinsic motivation for change. The course will delve into the stages of change and provide guidance on how to tailor Motivational Interviewing techniques to effectively support individuals in each stage. Participants will also explore various theories that underpin Motivational Interviewing and discover how to apply these theories in real-world scenarios. Additionally, they will learn about the application of Motivational Interviewing in different healthcare settings and consider the unique challenges and opportunities that arise in group-based interventions. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including doctors, nurses, psychologists, and counsellors. Social workers and case managers working with individuals seeking behavioural change. Therapists and coaches looking to enhance their communication and counselling skills. Educators and trainers interested in facilitating positive transformations. Human resources professionals involved in employee engagement and motivation. Individuals in leadership or mentoring roles seeking effective communication strategies. Career path Counsellor: £24,000 - £40,000 per year Therapist: £28,000 - £45,000 per year Clinical Psychologist: £35,000 - £60,000 per year Social Worker: £25,000 - £40,000 per year Behavioral Health Specialist: £30,000 - £50,000 per year Training and Development Manager: £35,000 - £65,000 per year

In a world where relationships shape the future of business, the path to mastering Customer Relationship Management (CRM) begins here. Explore data and human connections as you journey through the CRM Fundamentals and Future course. From decoding customer behaviours to designing winning strategies, this immersive course unveils the secrets to building lasting bonds and embraces the cutting-edge technologies that shape the future of CRM. Get ready to craft unforgettable experiences, surpass customer expectations, and pave your way to limitless success in the ever-evolving landscape of CRM. Learning Outcomes: Develop a comprehensive understanding of Customer Relationship Management (CRM) principles and their role in modern business. Gain insights into effective CRM strategies and techniques for nurturing customer relationships. Learn data analysis techniques to extract valuable insights and enhance decision-making within a CRM context. Explore CRM databases and their utilisation for optimising customer interactions and personalised experiences. Acquire the knowledge to handle customer complaints and resolve issues, fostering satisfaction and loyalty. Gain foresight into the future of CRM and its impact on business growth and innovation. Enrol in the course right now! In a digitally interconnected world, mastering the art of CRM is a key to unlocking unparalleled success in business. Introducing "CRM Fundamentals and Future," a transformational course that delves deep into the intricacies of customer relationship management. Through a captivating exploration of principles, strategies, and cutting-edge technologies, this course provides a comprehensive understanding of CRM's pivotal role in shaping the future of customer-centric enterprises. Discover the power of data analysis within a CRM framework as you unravel valuable insights to propel informed decision-making. Explore the dynamic landscape of CRM databases, leveraging their potential to craft personalised experiences that leave a lasting impact. Delve into the art of nurturing customer relationships, acquiring the skills to handle complaints with finesse and elevate customer satisfaction to new heights. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their understanding of Customer Relationship Management (CRM). Entrepreneurs looking to build strong customer relationships and drive business growth. Sales and marketing professionals aiming to optimise customer interactions and improve customer satisfaction. Executives and managers interested in exploring the future of CRM and its implications for business success. Career path Our CRM Fundamentals and Future course will prepare you for a range of careers, including: CRM Analyst: £25,000 - £45,000 per year CRM Manager: £35,000 - £70,000 per year CRM Consultant: £40,000 - £80,000 per year Customer Experience Manager: £35,000 - £65,000 per year Relationship Marketing Manager: £40,000 - £70,000 per year Business Development Manager: £40,000 - £80,000 per year

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! 3 Free Courses Included with the Course! Discover the power of natural nutrition with our comprehensive Naturopathy Course, designed to guide you through the essentials of a healthy diet and the impact of various food categories on the human body. Delve into the world of chemical and synthetic food, the meat and dairy industry, and the benefits of raw plant-based foods. Understand the importance of listening to your body, and learn about the digestive system, its complexities, and the purification processes that will help you maintain optimal health. Our Natural Nutrition: Naturopathy Course will equip you with invaluable knowledge and insights into achieving a balanced, natural lifestyle. Gain a deep understanding of the functioning and maintenance of various organs and systems, and learn practical methods for cleaning and restoring your body's symbiotic microflora. Embrace the transformational journey towards a healthier, more vibrant you. This Diploma in Natural Nutrition: Naturopathy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Free Courses Included in the Package: Course 01: Diet and Nutrition Course 02: Make Your Own Diet Plan Course Course 03: Diploma in Sports Nutrition Learning Outcomes: Comprehend the principles of a healthy diet. Analyse the impact of various food categories on health. Identify issues related to chemical and synthetic food. Understand the role of the digestive system. Discover methods for cleaning intestines and organs. Learn the importance of water and the kidneys. Explore the functions of the skin and respiratory system. Recognise purification processes and the body's needs during detoxification. Why Prefer This Natural Nutrition: Naturopathy Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Natural Nutrition: Naturopathy course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Natural Nutrition: Naturopathy Course Introduction Food categories and their impact on the human body Listen to your body Digestive system Other organs and systems Purification processes Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Natural Nutrition: Naturopathy at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who want to gain in-depth knowledge of natural nutrition and naturopathy, whether for personal or professional reasons. In addition, it is suitable for those interested in understanding the effects of different food categories on overall health and well-being, as well as learning practical techniques for maintaining optimal body function. By embracing the principles taught in this course, participants can transform their lives and adopt a healthier, more balanced lifestyle. Requirements Natural Nutrition: Naturopathy Course Career path Popular jobs in this industry: Nutritional Therapist - £25-50k/year Health Coach - £20-40k/year Wellness Consultant - £25-45k/year Naturopathic Practitioner - £30-60k/year Holistic Health Advisor - £20-40k/year

Supporting people managers The flagship CAPE programme is different to other management development programmes. We offer people management training that supports managers to feel equipped, enabled and empowered to make an immediate and lasting impact. You will benefit from learning how conversation styles, self-belief and authenticity matter and practice your skills with one of our many charity partners towards the end of your training. 12 month multi-element programme Learn new coaching skills Work with charities to utilise your skills Limited spaces £1,795 plus VAT per person Our mission is to help you become a brilliant manager.