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Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Are you looking to enhance your Sage Payroll skills? If yes, then you have come to the right place. Our comprehensive course on Sage Payroll will assist you in producing the best possible outcome by mastering the Sage Payroll skills. The Sage Payroll course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Sage Payroll. Our course starts with the basics of Sage Payroll and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Additional Free Course: Xero Accounting and Bookkeeping What you will discover are the following: Learn the fundamentals of Sage Payroll. Obtain more about the legal and business environment. Know the fundamentals of the pension system and its pay components. Get word on how to add both new and existing employees. Learn how to update records and pre-update reports. Acquire the fundamentals of electronic submissions. Obtain a thorough knowledge of editing employee records and reports. Learn how to reset your payments. Why would you choose the Sage Payroll course from Compliance Central: Lifetime access to Sage Payroll course materials Full tutor support is available from Monday to Friday with the Sage Payroll course Learn Sage Payroll skills at your own pace from the comfort of your home Gain a complete understanding of Sage Payroll course Accessible, informative Sage Payroll learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sage Payroll bundle Study Sage Payroll in your own time through your computer, tablet or mobile device. Curriculum Breakdown of the Sage Payroll Course Sage Payroll: Introduction to Sage Payroll Setting up the System Setting up Customers and Suppliers Creating Projects Supplier Invoice and Credit Note Customer Invoice and Credit Note Fixed Assets Bank Payment and Transfer Supplier and Customer Payments and DD STO Petty Cash Bank Reconciliation Current Account Bank Reconciliation Petty Cash Reconciliation of Credit Card Account Aged Reports Sage Payroll Payroll Journal Value Added Tax - Vat Return Entering opening balances on Sage 50 Year end journals - Depre journal Prepayment and Deferred Income Journals Budget Intro to Cash flow and Sage Report Design Preparation of Accountants Report & correcting Errors (1) Xero Accounting and Bookkeeping: Module 01: Introduction Module 02: Getting Started Module 03: Invoices and Sales Module 04: Bills and Purchases Module 05: Bank Accounts Module 06: Products and Services Module 07: Fixed Assets Module 08: Payroll Module 09: VAT Returns Disclaimer This course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sage Payroll course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in this sector. It is also great for professionals who are already working in Sage Payroll and want to get promoted at work. Requirements To enrol in this Sage Payroll course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sage Payroll course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sage Payroll. Bookkeeper Payroll Specialist Payroll Administrator Accounts Payable and Payroll Account Assistant The annual salary for these opportunities is getting the amount of between £55,000 - £60,000 in the UK Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Minute Taking professionals are the silent scribes, capturing every decision, action, and critical point discussed. The UK has seen a robust demand for competent Minute Takers, with an upward surge of 20% in vacancies over the past year. According to recent statistics, Minute Taking professionals can earn between £25,000 and £40,000 annually, marking its allure in the corporate sector. Minute Taking professionals are indispensable in tracking actions, decisions, and ensuring all attendees are on the same page post-meeting. Our Minute Taking Diploma - Level 5 course offers a comprehensive theoretical understanding of this profession. Covering everything from the basics of minute writing to building confidence, it's a guide to mastering the art and science of effective Minute Taking. Embark on this journey to bolster your career prospects in this high-demand field. Why would you choose the Minute Taking course from Compliance Central: QLS Level 5 Endorsed and CPD Certified Lifetime access to Minute Taking course materials Full tutor support is available from Monday to Friday with the Minute Taking course Learn Minute Taking skills at your own pace from the comfort of your home Gain a complete understanding of Minute Taking course Accessible, informative Minute Taking learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Minute Taking Study Minute Taking in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Minute Taking Course Minute Taking Diploma Learning Outcomes: Understand the fundamental principles of Minute Taking. Comprehend the structure and flow of meetings. Apply technology tools efficiently in Minute Taking. Boost self-confidence in professional Minute Taking scenarios. Curriculum Breakdown of the Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality License Scheme Learners will be able to achieve an endorsed certificate after completing the Minute Taking course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality License Scheme (QLS) has endorsed Minute Taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Minute Taking course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking Diploma is ideal for: Aspiring Minute Takers. Administrative Assistants seeking specialisation. Corporate Secretaries aiming for proficiency. Project Managers desiring improved documentation skills. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma Career Path Junior Minute Taker: £25,000 - £28,000 per year. Senior Minute Taker: £29,000 - £32,000 per year. Minute Taking Team Lead: £33,000 - £36,000 per year. Corporate Secretary with Minute Taking expertise: £37,000 - £39,000 per year. Meeting Documentation Specialist: £35,000 - £38,000 per year. Certificates 2 CPD Accerdited Hardcopy Certificate for Free. Hard copy certificate - Included 2 CPD Accerdited Hardcopy Certificate for Free. Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 CDP Accerdited PDF Certificate Digital certificate - Included 2 CDP Accerdited PDF Certificate for Free. QLS Endorsed Hard Copy Certificate Hard copy certificate - £109

Description: If you want to deal with the warehouse and inventory challenges, the Warehouse Management Diploma course is the best choice for you. A warehouse is a place where raw materials or manufactured goods are stored before the distribution for sale. A warehouse management system (WMS) is a software application which is designed to support and optimise warehouse or distribution centre management. In the course, you will learn all the necessary information that you need to know if you want to manage a warehouse in the UK. The course shows you how a warehouse works and functions. You will also learn the appropriate procedures for handling warehouse employees and warehouse safety. In short, the course provides a comprehensive outline of warehouse management. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Warehouse Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Warehouse Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Warehouse Management Diploma Fundamentals of Warehouse Management 00:30:00 Warehousing: Function, Benefits and Types of Warehousing 00:30:00 Core Functions Of A Warehouse Management System 00:15:00 Challenges Of Warehouse Management 00:30:00 Technology In The Warehouse 00:30:00 Supply Chain Management Concepts 00:15:00 Warehouse Management Technologies to Adopt 00:15:00 Processes In Warehousing 00:30:00 Order Picking In The Warehouse 00:30:00 Managing Warehouse Inventory 00:15:00 Organize the Storage of Inventory in a Warehouse 00:15:00 Inventory Management Techniques 00:30:00 Inventory Control Flow of Processing 01:00:00 Logistics and Supply Chain In A Warehouse 00:30:00 Inventory Classification In The Warehouse 00:15:00 The Role Of Human Resource management In A Warehouse 00:30:00 Warehouse Safety 00:30:00 Warehouse Cost Management 00:15:00 Improve Warehouse Efficiency and Reduce Costs 00:15:00 Mock Exam Mock Exam- Warehouse Management Diploma 00:20:00 Final Exam Final Exam- Warehouse Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Modern Manufacturing and Quality Management and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Modern Manufacturing and Quality Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Modern Manufacturing and Quality Management course that will enhance your skills and prepare you for the competitive job market. Also, our Modern Manufacturing and Quality Management experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Modern Manufacturing and Quality Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Modern Manufacturing and Quality Management Bundle Consists of the following Premium courses: Course 01: Modern Manufacturing Course 02: Cost Control Process and Management Course 03: SAP Controlling (CO) - Product Costing S4HANA Course 04: Level 3- Project Management Course 05: People Management Skills Level 3 Course 06: Operations Management Course 07: Quality Management Course 08: SAP Controlling (CO) - Product Costing S4HANA Course 09: Diploma in Lean Process and Six Sigma Course 10: Compliance & Business Risk Management Course 11: Commercial Law 2021 Course 12: Electrical and Fire Safety Training - Level 2 Course 13: First Aid Training Course 14: Time Management Benefits you'll get choosing Apex Learning for this Modern Manufacturing and Quality Management: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Modern Manufacturing and Quality Management Bundle Course 01: Modern Manufacturing Introduction Electric Discharge Machining Electrochemical Machining Abrasive Jet Machining Ultrasonic Machining Laser Beam Machining Plasma Arc Machining Electron Beam Machining The Finish Line Course 02: Cost Control Process and Management Introduction & Fundamentals Cost Control process Production Control and Tests Test and Checks in Cost Control Monitoring via reports and Checklist Course 03: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 04: Level 3- Project Management Key Concepts (I) Key Concepts (II) Initiation (I) Initiation (II) Planning (I) Planning (II) Planning Tools Executing the Project Maintaining and Controlling the Project Closing Out Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Operations Management Introduction to Operations Management Project Management Business Development and Succession Planning Process Management Supply Chain Management Planning & Forecasting Operations Procurement & Purchasing Management Manufacturing & Delivery Operations Quality Management Managing Risk and Recovery Performance Management Talent Management Communication Skills Negotiation Techniques Conflict Management Stress Management Time Management Business Environment Business Writing Skills Course 07: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 08: SAP Controlling (CO) - Product Costing S4HANA Introduction Material Master Data and Pricing Controls BoM, Activities and Routing Overheads in Costing Costing Sheet Costing Variant Routing and Work Centres Cost Component Structure Execution of Standard Cost Estimation Course 09: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 10: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 11: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 12: Electrical and Fire Safety Training - Level 2 Introduction and Basics Introduction to Fire Safety Voltage and Resistance Capacitance and Capacitors Safety Precautions Fire Safety Legislation Measures of Fire Safety Fire Emergency: Evacuation Procedures Course 13: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Modern Manufacturing and Quality Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Modern Manufacturing and Quality Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Modern Manufacturing) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Modern Manufacturing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Course Overview: The plumbing and heating industry is a pillar in modern infrastructure, with an ever-growing demand worldwide. The UK Standard Domestic Plumbing and Heating Installer Training course is crucial in meeting this demand.Throughout this course, we will dive into the intricacies of plumbing and heating systems, covering essential modules such as Basic Components of Plumbing, Principles of Effective Plumbing Systems, The Plumbing Tools, The Plumbing Process, Central Heating Systems, Domestic Cold Water Systems, Domestic Hot Water System, The Sanitation System and Repairs, Domestic Rainwater System Installation, Plumbing Projects: Case Study, and UK Standards for Plumbing. Enrol in the UK Standard Domestic Plumbing and Heating Installer Training course today and unlock the door to many opportunities in this thriving industry. Key Features of the Course: 12 modules covering all aspects of plumbing and heating High-quality lectures CPD certificate upon successful completion 24/7 learning assistance and support Who is This Course For? This course is for anyone who wants to improve their plumbing and heating skills and knowledge. This course is also suitable for anyone pursuing a plumbing and heating career. What You Will Learn: In this course, you will learn the following: The essential components of plumbing include pipes, fittings, valves, taps, and fixtures. You will learn how they work together to form a plumbing system. The principles of adequate plumbing systems include water pressure, flow rate, drainage, and ventilation. You will learn how they affect the performance and efficiency of the plumbing system. The plumbing tools that you need to use for different tasks, such as cutting, bending, joining, and sealing pipes. You will learn how to use them safely and correctly. The plumbing process that you need to follow for different projects, such as planning, measuring, marking, installing, testing, and troubleshooting. You will learn how to apply your skills in various scenarios. The central heating systems include boilers, radiators, pumps, and controls. You will learn how they work together to provide heating for the building. The domestic cold and hot water systems use different methods and materials. You will learn how to install them according to the UK standards and regulations. The sanitation system and repairs using different types of toilets, sinks, baths, showers, and waste pipes. You will learn how to install them according to the UK standards and regulations. The domestic rainwater system installation using gutters, downpipes, tanks, and filters. You will learn how to install them according to the UK standards and regulations. Requirements: There are no specific requirements for taking this course. All you need is a computer or a mobile device with an internet connection and a willingness to learn and improve your plumbing and heating skills. Career Path: Plumbing and heating skills are essential for any career path. Whether you work in a domestic or commercial building, you must ensure high-quality service for yourself and your customers. Plumber - average salary of £31,000 Heating engineer - average salary of £34,000 Gas engineer - average salary of £33,000 Maintenance technician - average salary of £26,000 Plumbing inspector - average salary of £29,000 Plumbing instructor - average salary of £30,000 Plumbing manager - average salary of £37,000 Certification: Upon completing the course, you will receive a CPD certificate that you can download and print. You can also share your certificate online with friends, family, and employers. Course Curriculum 1 sections • 12 lectures • 03:00:00 total length •Module 01: Basic Components of Plumbing: 00:15:00 •Module 02: Principles of Effective Plumbing Systems: 00:15:00 •Module 03: The Plumbing Tools: 00:15:00 •Module 04: The Plumbing Process: 00:15:00 •Module 05: Central Heating Systems: 00:15:00 •Module 06: Domestic Cold Water System: 00:15:00 •Module 07: Domestic Hot Water System - Part 1: 00:15:00 •Module 08: Domestic Hot Water System - Part 2: 00:15:00 •Module 09: The Sanitation System and Repairs: 00:15:00 •Module 10: Domestic Rainwater System Installation: 00:15:00 •Module 11: Plumbing Projects: Case Study: 00:15:00 •Module 12: UK Standards for Plumbing: 00:15:00

In today's rapidly evolving financial landscape, mastering the art of credit control and compliance isn't just a necessity-it's a competitive advantage. Our 'Credit Control and Compliance Training' is meticulously designed for professionals who aim to stay ahead of the curve. Dive deep into the intricacies of credit management, understand the nuances of regulatory compliance, and ensure that your organization remains both profitable and compliant. With our expert-led modules, you'll be equipped to navigate complex financial terrains, minimize risks, and optimize cash flow, positioning your business for unparalleled success. Choosing our training means investing in the future of your business. We don't just offer a course; we provide an experience that transforms your approach to credit and compliance. By blending the latest industry insights with hands-on exercises, we ensure that you're not only informed but also empowered to implement your knowledge in real-world scenarios. Elevate your financial acumen, and let your business thrive in an era of opportunity and challenge.   Learning Outcomes: Understand the fundamentals of credit control. Master credit management techniques for efficient debt handling. Conduct risk assessments and implement credit scoring systems. Develop effective debt management strategies. Enhance customer communication skills in credit-related contexts. Ensure compliance with credit control regulations and standards. Analyze financial data to make informed credit decisions. Utilize credit control tools and modern technologies for efficiency.   Why buy this Credit Control and Compliance Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Credit Control and Compliance Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Credit Control and Compliance Training course for? Finance professionals and credit managers. Individuals aspiring to work in credit management and compliance roles. Small business owners and entrepreneurs. Anyone seeking to enhance their financial management skills.   Prerequisites This Credit Control and Compliance Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time.   Career path Credit Manager: £30,000 - £60,000 per year. Financial Analyst: £25,000 - £50,000 per year. Compliance Officer: £30,000 - £60,000 per year. Small Business Owner: Income varies based on business success. Finance Consultant: £25,000 - £70,000 per year. Course Curriculum Module 01: Introduction To Credit Control Introduction To Credit Control 00:16:00 Module 02: Credit Management Credit Management 00:14:00 Module 03: Risk Assessment and Credit Scoring Risk Assessment and Credit Scoring 00:15:00 Module 04: Debt Management Debt Management 00:13:00 Module 05: Customer Communication Customer Communication 00:13:00 Module 06: Credit Control Compliance Credit Control Compliance 00:14:00 Module 07: Financial Analysis And Reporting Financial Analysis And Reporting 00:17:00 Module 08: Credit Control Tools And Technologies Credit Control Tools And Technologies 00:16:00

Highlights of the Course Course Type: Online Learning Duration: 14 hours 42 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about business administration and business management Understand the core competencies and principles of business administration and business management Explore the various areas of business administration and business management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business administrator or business manager Business Strategies and Planning Program Course Master the skills you need to propel your career forward in business administration and business management. This course will equip you with the essential knowledge and skillset that will make you a confident business administrator or business manager and take your career to the next level. This comprehensive business strategies and planning course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this business strategies and planning course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business administration and business management practice and equip you with the essential skills, confidence and competence to assist you in the business administration and business management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business administration and business management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business administrator or business manager or for people who are aspiring to specialise in business administration and business management. Enrol in this business strategies and planning course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive business strategies and planning course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business administration and business management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This business strategies and planning course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This business strategies and planning course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This business strategies and planning course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Welcome - How to Get The Most Out of The Course Learn Business Fundamentals and Create Your Own Business Plan Today 00:03:00 Getting Started - How to Use Our\Course 00:01:00 Quickfire Strategy Quiz How Much Do You Know About Your Business Strategy 00:02:00 Quickfire Strategy Quiz - My “Answers” 00:09:00 How to Get The Most From This Course 00:08:00 Using The Course Map Matrix 00:06:00 Guide to The Course Assignments 00:03:00 Download All Course Materials Here 00:02:00 Business Fundamentals: Connecting Business Strategy to The Business plan Section Introduction: Connecting Business Strategy to The Business Plan 00:01:00 Business Strategy to Business Plan 00:04:00 What Do You Mean by Business Strategy 00:02:00 What is a Business Plan 00:05:00 What Do We Mean by Corporate Strategy 00:07:00 Should You Be Creating Shareholder Value 00:07:00 Introduction to Strategic Management 00:06:00 Business Fundamentals: The Value of Strategic Analysis Section Introduction: The Value of Strategic Analysis 00:01:00 Strategic Analysis - The First Step 00:02:00 What is Strategic Analysis 00:05:00 Frameworks for Strategic Analysis 00:10:00 Strategic Analysis Frameworks Case Study: Apple 00:11:00 Business Fundamentals: Frameworks and Theories Business Strategists Must Know Section Introduction: Frameworks and Theories Business Strategists Must Know 00:01:00 Why are These Business Models Important 00:02:00 The Story of The Hedgehog and The Fox 00:02:00 Why are Management Theories Useful in Business Strategy 00:09:00 SWOT Analysis 00:04:00 Introduction to Michael Porter's Five Forces Model 00:05:00 Lafley and Martin Five Step Strategy Model 00:06:00 The 5Cs Model 00:06:00 What is PEST or Broad Factors Analysis 00:05:00 PESTEL Analysis 00:05:00 Ansoff Matrix 00:06:00 Value Chain 00:04:00 Business Model Synthesis 00:08:00 Black Swan Events - Coronavirus 00:05:00 Critical Evaluation of Leadership Section Introduction: Critical Evaluation of Leadership 00:01:00 Vision and Leadership - Starting at The Top 00:05:00 What Skills are We Looking for in Management 00:06:00 What is The Purpose of a Vision Statement 00:03:00 Products and Services and Competitive Advantage Section Introduction: Products Services and Competitive Advantage 00:01:00 What Do We Mean By Products and Services 00:03:00 Why Product Differentiation is Critical 00:05:00 Product Diversification in Business Strategy 00:05:00 How Does Quality Management Fit into Your Business Strategy 00:04:00 What Do We Mean By Competitive Advantage 00:06:00 Bowman's Strategic Clock - Strategic Positioning 00:08:00 Products, Services and Technology in The Business Plan 00:06:00 Competition - Know Your Enemy Section Introduction: Competition - Know Your Enemy 00:02:00 Competitor Analysis 00:05:00 BCG Matrix 00:06:00 Competitors and Competitive Forces 00:10:00 Competitive Intensity 00:08:00 Industry Life Cycle 00:04:00 Competition - Business Plan Tie In 00:02:00 External Strategic Analysis - Industry, Markets and Competition Section Introduction: Industry, Markets and Competition 00:02:00 What Do We Mean By External Strategic Analysis 00:09:00 How Does Industry Analysis Help 00:05:00 Conducting PEST or Broad Factors External Analysis 00:10:00 What are The Business and Funding Life Cycles 00:10:00 Value Chains: Connecting Companies to Their External Environment 00:08:00 Addressing The Total Addressable Market (TAM) 00:05:00 Market Segmentation: Choosing Customers 00:07:00 Bargaining Power of Suppliers 00:05:00 Bargaining Power of Customers/Buyers 00:05:00 Business Plan: Industry, Markets and Competition 00:03:00 Internal Strategic Analysis - Operations and Customer Management Section Introduction - Operations and Customer Management 00:02:00 What are Business Operations 00:02:00 Strategic Analysis With The Business Model Canvas 00:13:00 How Can Corporate Structure Impact Strategy 00:07:00 Organisational Development 00:03:00 Reviewing The Operations of The Firm 00:03:00 Click and Mortar - Online Meets Offline 00:05:00 eCommerce Business Models 00:06:00 Internal Strategic Analysis - Business Plan Tie In 00:04:00 Six Minute Strategist SWOT Assignment Section Introduction: Six Minute Strategist SWOT Assignment 00:01:00 Customer Value Proposition Section Introduction: Customer Value Proposition 00:02:00 Understanding The Customer Value Proposition 00:03:00 Positioning Your Firm in The Market 00:04:00 What Do We Mean By a Profit Model 00:04:00 Hax's Delta Model 00:09:00 Switching Costs and Customer Strategy 00:03:00 Managing The Customer Experience 00:04:00 What is The Customer Journey 00:06:00 Customers, Customer Value and The Business Plan 00:03:00 Sales and Marketing Strategy Section Introduction: Sales and Marketing 00:02:00 The 5 Ps of Marketing 00:05:00 How Can You Plan Your Marketing 00:11:00 Push Marketing Strategy 00:03:00 Pull Marketing Strategy 00:04:00 Understanding AIDA 00:07:00 Progressive Sequence of 9 Agreements 00:07:00 Pricing Strategies 00:10:00 Sales and Marketing in The Business Plan 00:05:00 Digital Business Strategy Transformation Section Introduction: Digital Business Strategy Transformation 00:01:00 Why Do You Need a Digital Strategy Blueprint 00:07:00 What Skills and Assets Do You Need to Be a Digital Entrepreneur 00:06:00 Digital Strategy Blueprint Overview 00:18:00 Digital Strategy - Customer Centric Transformation 00:07:00 Digital Strategy - Customer Experience Transformation 00:05:00 Digital Strategy - Customer Channel Transformation 00:06:00 Digital Strategy - Digital Skills Transformation 00:03:00 Digital Strategy - Tools and Resources 00:02:00 Understanding Financial Statements Section Introduction: Understanding Financial Statements 00:02:00 Overview of Financial Statements 00:02:00 GAAP: Accruals vs Cash Accounting 00:05:00 Income Statement or Profit and Loss Account 00:08:00 Cash Flow Statement 00:06:00 Cash Flow Metrics Explained 00:09:00 Case Study - Apple Financial Statements 00:04:00 Financial Statements in The Business Plan 00:06:00 Finance: Strategic Financial Analysis Section Introduction: Strategic Financial Analysis 00:01:00 What is Financial Analysis 00:11:00 Income Statement Profitability Ratios 00:04:00 Balance Sheet Ratio Analysis 00:12:00 Cash Flow Statement Analysis 00:05:00 Valuation Ratios 00:04:00 Finance: Financial Analysis - Case Study and Assignment Section Introduction: Financial Analysis - Case Study and Assignment 00:01:00 Apple Inc Financial Analysis - Solution 00:02:00 Discussion of Measurements of Growth Analysis 00:05:00 Discussion of Measures of Profitability Analysis 00:06:00 Discussion of Trading Performance Analysis 00:03:00 Discussion of Working Capital (Liquidity and Efficiency) Analysis 00:11:00 Future Business Strategy Analyser Assignment Section Introduction: Future Business Strategy Analyser Assignment 00:01:00 Goal Setting and Financial Performance Section Introduction: Goal Setting and Performance Management 00:01:00 Introduction to Goal Setting 00:03:00 What Do We Mean By Smart Goals 00:03:00 Key Performance Indicators 00:04:00 Strategic Dashboards 00:07:00 Corporate Performance Management 00:04:00 Objectives and Key Results 00:04:00 Year Over Year Performance 00:03:00 Business Fundamentals: Growth Strategies Section Introduction: Growth Strategies 00:01:00 Organic vs Inorganic 00:03:00 The Advantage of First Mover Advantage 00:04:00 The Importance of Scalability 00:03:00 Merger and Acquisitions Growth Strategies 00:10:00 Buy and Build Growth Strategy 00:08:00 Negative Growth- Company Recovery Strategies 00:09:00 Post Coronavirus Strategies 00:06:00 Growth Strategies Business Plan Tie In 00:03:00 Valuation, Funding, Exits and Returns Section Introduction: Valuation, Funding, Exits and Returns 00:02:00 Valuation and Funding - A Consequence of Our Business Strategy 00:04:00 How to Value a Company 00:10:00 Sources of Equity Funding 00:08:00 What is a Pre-Money Valuation 00:05:00 How to Create a Pitch Deck for Investors 00:06:00 Sources and Uses of Funds in The Business Plan 00:02:00 What is a Cap Table 00:05:00 Exit Strategies and Returns 00:09:00 Transaction Cost Management 00:01:00 Risk Assessment Section Introduction: Risk Assessment 00:01:00 Risk Assessment - Strategic Plan Summary 00:02:00 Business Plan Synthesis Section Introduction: Business Plan Synthesis 00:03:00 Business Plan Synthesis 00:03:00 Business Plan - Executive Summary 00:02:00 Business Plan - History and Background 00:02:00 Business Plan - Management Summary 00:04:00 Business Plan Appendicies 00:03:00 Key Questions Check List 00:01:00 Business Plan Refinement: Types of Businesses 00:01:00 Summary and Wrap Up Summary and Wrap up 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX