Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: Course 01: Communication Skills Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. Requirements Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. Career path Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.
Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.
Step into the enchanting world of creativity with our captivating course on crafting handmade greeting cards. Unleash your artistic flair as you embark on a journey through the intricacies of creative card making. Imagine transforming ordinary pieces of paper into extraordinary expressions of emotion and sentiment. This course is not just about crafting cards; it's about unlocking the boundless possibilities of your imagination. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this carefully curated series of modules, discover the secrets behind designing visually stunning cards that speak volumes. Dive into the rich palette of design elements and principles, learning how to seamlessly integrate them into your creations. Explore a myriad of card-making techniques that will elevate your craft to new heights. From the delicate art of hand lettering and calligraphy to the awe-inspiring world of unique folds and pop-up cards, you'll acquire skills that turn every card into a masterpiece. As you delve deeper into the course, unveil the entrepreneurial side of card making and explore the potential of turning your passion into a fulfilling venture. Join us in this odyssey of artistic discovery and redefine the way you express yourself through the timeless art of handmade greeting cards. Course Curriculum Module 01: Introduction to Creative Card Making Module 02: Design Elements and Principles for Handmade Greeting Cards Module 03: Card-Making Techniques Module 04: Creating Unique Folds and Pop-up Cards Module 05: Hand Lettering and Calligraphy Module 06: Card-Making Business Learning Outcomes: Develop card-making proficiency with diverse creative techniques and styles. Apply design principles to create visually appealing handmade greeting cards. Master the art of crafting unique folds and captivating pop-up cards. Acquire expertise in hand lettering and calligraphy for personalized card messages. Explore entrepreneurial avenues in the flourishing handmade card-making business. Cultivate a comprehensive skill set to express emotions through artistic card creations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Crafting Handmade Greeting Cards 34:05 1: Module 01: Introduction to Creative Card Making 05:46 2: Module 02: Design Elements and Principles for Handmade Greeting Cards 04:55 3: Module 03: Card-Making Techniques 06:01 4: Module 04: Creating Unique Folds and Pop-up Cards 03:59 5: Module 05: Hand Lettering and Calligraphy 04:47 6: Module 06: Card-Making Business 06:37 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? Enthusiasts seeking to elevate their creativity through handmade card crafting. Beginners eager to learn the fundamentals of designing personalized greeting cards. Art lovers interested in mastering diverse techniques for unique card creations. Individuals aiming to explore a potential entrepreneurial venture in card-making. Anyone desiring to add a personal touch to their heartfelt messages. Career path Freelance Greeting Card Designer Gift Shop Card Merchandiser Online Handmade Card Seller Craft Store Workshop Instructor Event Planner with Custom Card Services Handmade Card Business Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the contemporary world, mastering Public Speaking & Communication is paramount. Such a course equips individuals with the skills necessary to effectively convey ideas, connect with audiences, and articulate thoughts with clarity and conviction. Understanding Your Audience, Crafting a Fundamental Outline, and Structuring the Program are pivotal in tailoring messages to suit diverse listeners. Developing Content and Integration and Synthesis further refine one's ability to craft compelling narratives. Preparation Strategies and Managing Anxiety are indispensable tools for overcoming nerves and delivering speeches confidently. Effective Speech Delivery (Part I) and (Part II) polish presentation techniques, ensuring messages resonate powerfully. With this skill set, individuals not only enhance their daily interactions but also boost their professional prospects. In the UK job market, employers highly value candidates proficient in Public Speaking & Communication, often offering competitive salaries commensurate with this expertise. The demand for such skills is on the rise, with a significant increase in opportunities for those adept in communication, estimated at a growth rate of 10% annually. Key Features This Public Speaking & Communication Skills Course Includes: This Public Speaking & Communication Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Public Speaking & Communication Skills Course Developed by Specialist Lifetime Access Course Curriculum This Public Speaking & Communication Skills Course: Module 01: Understanding Your Audience Module 02: Crafting a Fundamental Outline Module 03: Structuring the Program Module 04: Developing Content Module 05: Integration and Synthesis Module 06: Preparation Strategies Module 07: Managing Anxiety Module 08: Effective Speech Delivery (Part I) Module 09: Effective Speech Delivery (Part II) Module 10: Questions and Answers Learning Outcomes This Public Speaking & Communication Skills Course: Audience identification in Public Speaking: Determine target demographics for effective communication strategies. Outline creation: Develop structured frameworks for coherent speech delivery. Program organization: Arrange content logically to enhance audience comprehension. Speech development: Elaborate on ideas with relevant examples and details. Comprehensive integration: Merge all components seamlessly for cohesive presentations. Nervousness management: Employ techniques to alleviate anxiety during public speaking engagements. CPD 10 CPD hours / points Accredited by CPD Quality Standards Public Speaking & Communication Skills Course 1:22:04 1: Module 01: Understanding Your Audience Preview 08:27 2: Module 02: Crafting a Fundamental Outline 09:26 3: Module 03: Structuring the Program 09:11 4: Module 04: Developing Content 08:14 5: Module 05: Integration and Synthesis 08:34 6: Module 06: Preparation Strategies 07:49 7: Module 07: Managing Anxiety 08:27 8: Module 08: Effective Speech Delivery (Part I) 07:59 9: Module 09: Effective Speech Delivery (Part II) 05:27 10: Module 10: Questions and Answers 06:30 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? This Public Speaking & Communication Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Public Speaking & Communication Skills. Moreover, this course is ideal for: Professionals seeking enhanced communication proficiency. Students aiming to excel in public speaking engagements. Individuals preparing for leadership roles requiring effective communication. Entrepreneurs seeking to pitch ideas persuasively to diverse audiences. Public figures aspiring to refine their public speaking skills. Requirements There are no requirements needed to enrol into this Public Speaking & Communication Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Public Speaking & Communication Skills course. Career path After finishing this Public Speaking & Communication Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Public Speaking & Communication are: Communications Officer - £25K to 35K/year Marketing Executive - £22K to 40K/year Corporate Trainer - £30K to 50K/year Event Coordinator - £20K to 35K/year Human Resources Specialist - £25K to 40K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
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Are you looking to enhance your Digital Communication skills? If yes, then you have come to the right place. Our comprehensive course on Digital Communication will assist you in producing the best possible outcome by mastering the Digital Communication skills. The Digital Communication course is for those who want to be successful. In the Digital Communication course, you will learn the essential knowledge needed to become well versed in Digital Communication. Our Digital Communication course starts with the basics of Digital Communication and gradually progresses towards advanced topics. Therefore, each lesson of this Digital Communication course is intuitive and easy to understand. Why would you choose the Digital Communication course: Lifetime access to Digital Communication course materials Full tutor support is available from Monday to Friday with the Digital Communication course Gain a complete understanding of Digital Communication course Accessible, informative Digital Communication learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Digital Communication Study Digital Communication in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Digital Communication course Curriculum Breakdown of the Digital Communication Course Module 01: Effective Business Communication Module 02: Ethics and Business Communication Module 03: Communication Across Cultural Borders Module 04: Collaborative Media and Technologies Module 05: Digital Channels for Business Messages Module 06: Business Problems Module 07: Structure and Cultural Diversity CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Communication course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Digital Communication. It is also great for professionals who are already working in Digital Communication and want to get promoted at work. Requirements To enrol in this Digital Communication course, all you need is a basic understanding of the English Language and an internet connection. Career path The Digital Communication course will enhance your knowledge and improve your confidence. Digital Marketing Specialist: £25,000 to £45,000 per year Social Media Manager: £25,000 to £40,000 per year Content Marketing Manager: £30,000 to £50,000 per year E-commerce Manager: £35,000 to £60,000 per year Digital Communications Manager: £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Crisis Communication for HR Training 1:33:41 1: Module 01: Crisis and HR Manager 12:30 2: Module 02: Planning and Managing Communication 13:42 3: Module 03: Effective Communication 18:55 4: Module 04: Preparing for a Crisis 13:58 5: Module 05: Communication During and After a Crisis 12:45 6: Module 06: Building a Crisis Resilient Workforce 20:51 7: CPD Certificate - Free 01:00 Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Improving Your Everday Communication Skills 1:29:34 1: Module 01: Effective Communication 14:53 2: Module 02: Importance of Body Language 10:48 3: Module 03: Power of Storytelling 21:26 4: Module 04: How to Talk to Anyone 16:27 5: Module 05: Communication Skills For Job Interviews 10:44 6: Module 06: Becoming an Influencer 14:16 7: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Email Marketing: Email Marketing Course Online Would you like to start a career in email marketing to expand your skills and knowledge in this field? Our Email Marketing: Email Marketing Course will provide you with a solid foundation of knowledge in the relevant field. Email Marketing: Email Marketing Course provides insights into creating effective email campaigns to reach target audiences. This Email Marketing: Email Marketing Course covers crafting compelling subject lines and designing visually appealing content. Moreover, the Email Marketing: Email Marketing Course teaches how to optimize email delivery times, segment email lists, personalize messages, and analyze campaign performance. The Email Marketing: Email Marketing Course emphasizes email regulations and best practices to maximize engagement and conversion rates. Overall, Email Marketing: Email Marketing Course equips marketers with the knowledge and skills to execute successful email marketing strategies. So, what are you waiting for? Enrol in this Email Marketing: Email Marketing Course. Hurry up! Special Offers of this Email Marketing: Email Marketing Course This Email Marketing: Email Marketing Course includes a FREE PDF Certificate. Lifetime access to this Email Marketing: Email Marketing Course Instant access to this Email Marketing: Email Marketing Course Get FREE Tutor Support from Monday to Friday in this Email Marketing: Email Marketing Course Main Course: Email Marketing Course Courses with Email Marketing: Email Marketing Course Course 01: IT Security Training Course Course 02: GDPR Training Course [Note: Free PDF certificate as soon as completing the Email Marketing: Email Marketing Course] Email Marketing: Email Marketing Course Online Industry Experts Designed this Email Marketing: Email Marketing Course into 03 detailed modules. Course Curriculum of Email Marketing: Email Marketing Course Module 01: Introduction Module 02: Basics of Email Marketing Module 03. Types of Emails Module 04. Mailing List Module 05. How to Grow Your Mailing List? Module 06. How to Write an Email? Module 07. Email Deliverability Module 08. Email Marketing Metrics Module 09. A/B Test of an Email Campaign Module 10. Lead Nurturing Module 11. Increasing Conversions with Email Marketing Module 12. Email Marketing Tools Module 13. Email Marketing Automation Assessment Method of Email Marketing Course After completing each module of the Email Marketing: Email Marketing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Email Marketing Course After completing the MCQ/Assignment assessment for this Email Marketing: Email Marketing Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Email Marketing: Email Marketing Course Online This Email Marketing: Email Marketing Course is suitable for everyone. Requirements Email Marketing: Email Marketing Course Online Students who intend to enrol in this Email Marketing: Email Marketing Course must meet the following requirements: Email Marketing: Good command of the English language. Email Marketing: Must be vivacious and self-driven Email Marketing: Basic computer knowledge. Email Marketing: A minimum of 16 years of age is required Career path Email Marketing: Email Marketing Course Online Anyone who wishes to follow their dream profession as a digital marketing specialist should take the Email Marketing: Email Marketing Course. Certificates Certificate of completion Digital certificate - Included
Master the art of understanding and managing emotions with our comprehensive online course on Emotional Intelligence. Whether you're looking to excel in your personal or professional life, Emotional Intelligence is the key to success, and our program is designed to equip you with the necessary skills and knowledge to thrive in any situation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Emotional Intelligence Online Training, learners will explore the concept and importance of emotional intelligence. They will develop skills to recognize, understand, and manage their emotions effectively. Participants will learn techniques to regulate their emotions and enhance verbal and non-verbal communication skills for better interpersonal relationships. They will also discover ways to make a positive impact in various aspects of life and gain control over their emotional responses. Moreover, learners will delve into social management and responsibility, understanding how their emotions affect others and their roles in different social contexts. Additionally, the curriculum covers business practices, teaching learners how emotional intelligence influences professional success and effective leadership in the workplace. Through this comprehensive training, participants will acquire valuable insights and practical strategies to navigate emotions skillfully in personal and professional life. Course Curriculum: Module 01: What is Emotional Intelligence Module 02: Skills in Emotional Intelligence Module 03: Tools to Regulate Your Emotions Module 04: Verbal Communication Skills Module 05: Non-Verbal Communication Skills Module 06: Making an Impact Module 07: Gaining Control Module 08: Social Management and Responsibility Module 09: Business Practices (I) Module 10: Business Practices (II) Learning Outcomes: Define Emotional Intelligence and its significance in personal development. Acquire skills to manage emotions effectively in various situations. Utilize tools for regulating emotions in professional and personal contexts. Enhance verbal communication skills for clearer expression and understanding. Develop non-verbal communication skills to convey messages accurately. Demonstrate effective social management and responsibility in diverse environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Emotional Intelligence Online Training 39:36 1: Module 01: What is Emotional Intelligence 09:18 2: Module 02: Skills in Emotional Intelligence 02:59 3: Module 03: Tools to Regulate Your Emotions 02:57 4: Module 04: Verbal Communication Skills 02:49 5: Module 05: Non-Verbal Communication Skills 02:23 6: Module 06: Making an Impact 04:35 7: Module 07: Gaining Control 04:03 8: Module 08: Social Management and Responsibility 02:48 9: Module 09: Business Practices (I) 03:29 10: Module 10: Business Practices (II) 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal and professional growth opportunities. Employees aiming to improve interpersonal relationships and communication skills. Managers and leaders striving to create positive work environments. Entrepreneurs want to enhance their business interactions and leadership abilities. Students preparing for future career advancements and challenges. Career path Human Resources Manager Executive Coach Sales Manager Customer Service Manager Team Leader Business Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.