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Are you looking to enhance your Leadership & Management: Interpersonal Skills skills? If yes, then you have come to the right place. Our comprehensive course on Leadership & Management: Interpersonal Skills will assist you in producing the best possible outcome by mastering the Leadership & Management: Interpersonal Skills skills. The Leadership & Management: Interpersonal Skills course is for those who want to be successful. In the Leadership & Management: Interpersonal Skills course, you will learn the essential knowledge needed to become well versed in Leadership & Management: Interpersonal Skills. Our Leadership & Management: Interpersonal Skills course starts with the basics of Leadership & Management: Interpersonal Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership & Management: Interpersonal Skills course is intuitive and easy to understand. Why would you choose the Leadership & Management: Interpersonal Skills course from Compliance Central: Lifetime access to Leadership & Management: Interpersonal Skills course materials Full tutor support is available from Monday to Friday with the Leadership & Management: Interpersonal Skills course Learn Leadership & Management: Interpersonal Skills skills at your own pace from the comfort of your home Gain a complete understanding of Leadership & Management: Interpersonal Skills course Accessible, informative Leadership & Management: Interpersonal Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Leadership & Management: Interpersonal Skills Study Leadership & Management: Interpersonal Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Leadership & Management: Interpersonal Skills Course Leadership & Management: Interpersonal Skills Curriculum Breakdown of the Leadership & Management: Interpersonal Skills Course Module 01: What are Soft Skills? Module 02: Communication Module 03: Teamwork Module 04: Problem-Solving Module 05: Time Management Module 06: Attitude and Work Ethic Module 07: Adaptability/Flexibility Module 08: Self-Confidence (Owning It) Module 09: Ability to Learn From Module 10: Networking Module 11: Employee Relations Module 12: Motivation and Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management: Interpersonal Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership & Management: Interpersonal Skills. It is also great for professionals who are already working in Leadership & Management: Interpersonal Skills and want to get promoted at work. Requirements To enrol in this Leadership & Management: Interpersonal Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership & Management: Interpersonal Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership & Management: Interpersonal Skills. Team Leader: £25,000 to £45,000 per year Operations Manager: £40,000 to £70,000 per year Project Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Leadership Management: Leadership Management & Supervision for Team Leader Online Training This Leadership Management: Leadership Management will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership Management: Leadership Management course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Unlock your leadership potential with our transformative Leadership & Management course. Gain essential skills for effective Leadership Management: leadership management in today's dynamic business world. Elevate your career with our comprehensive program. Enroll now and master the art of Leadership Management: leadership management for unparalleled success. Leadership Management: Leadership Management: Empower your future! Special Offers of this Leadership Management Course This Leadership Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership Management Course Instant access to this Leadership Management: Leadership Management Course Get FREE Tutor Support from Monday to Friday in this Leadership Management: Leadership Management Course Courses are included in Leadership Management: Leadership Management Course Course 01: Level 7 Leadership and Management Course 02: Level 7 Project Management Course 03: Level 7 Business Management Course 04: Level 7 Operations Management Course 05: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the Leadership Management: Leadership Management & Supervision for Team Leader Course] Leadership Management: Leadership Management & Supervision for Team Leader Online Training Training Industry Experts Designed this Leadership Management: Leadership Management course into 10 detailed modules. Course Curriculum of Leadership & Management level 7 Course: Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership Management After completing each module of the Leadership Management: Leadership Management you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Leadership Management After completing the MCQ/Assignment assessment for this Leadership Management: Leadership Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management: Leadership Management This Leadership Management Course is for anyone serious about their professional development. This Leadership Management course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership Management: Leadership Management Course. Requirements Leadership Management: Leadership Management Students who intend to enrol in this Leadership Management: Leadership Management Course must meet the following requirements: Leadership Management: Good command of the English language Leadership Management: Must be vivacious and self-driven Leadership Management: Minimum Basic computer knowledge Leadership Management: A minimum of 16 years of age is required Career path Leadership Management: Leadership Management & Supervision for Team Leader Training Level 7 Leadership & Management: Leadership Management Operations Manager Project Manager Team Leader Business Development Manager Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

This Diploma in Information Management course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Information Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Information Management course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. careers. The course will teach you everything you need to know to advance in your chosen field. Enrol in this course to add these incredible new skills to your resume and increase your employability. Why Prefer this Information Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Information Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Information Management program in your own time, at your own pace Each of our students gets full tutor support on weekdays *** Course Curriculum *** Here is the curriculum breakdown of the information management course: Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Information Management course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £99 (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the Information Management course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Career path Anyone with a good grasp of information management is guaranteed to succeed in the IT sectors. You can aim your professional career towards: Application Analyst Business Analyst Cyber Security Analyst Computer Support Specialists Data Analyst/Scientist Database Administrator Financial Analyst IT Manager/ Consultant IT Technical Support Officer Systems Analyst

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique International Law course might help you get there! Expand your expertise with high-quality training - study the International Law course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the International Law online training course. This Diploma in International Law course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The International Law course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the International Law course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this International Law course. This International Law training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This International Law Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the International Law course: Module 01: Basics Module 02: Sources Module 03: International Law and Municipal Act Module 04: Global Organisations Module 05: Human Rights Module 06: Private International Law Module 07: Global Criminal Law Module 08: Act of Treaties Module 09: Territory and Jurisdiction Module 10: Act of the Sea Module 11: Global Commercial Law Module 12: Global Environmental Law Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in International Law at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in International Law at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in International Law at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are leaders born or made? Is proper people management the key to optimise workplace productivity? Maybe you are an employee but in future, want to be a leader. Leader is an admirable position to take up. Leaders have more power over people. To manage people, you need to have people management skills. This course will teach you how to motivate your team and improve people management, helping you to learn Leadership and People Management skills within a DAY! In short, the Leadership and People Management Diploma will teach you all the skills that you need to become a great leader. This People Management course is designed to familiarize you with the essential, compelling leadership skills that every manager needs to thrive in the business industry and bring the best out of their employees. In this course, you will understand the essential principles of becoming a successful, thriving manager. Enrol Now to start boosting your leadership skills! Key topics to be covered Leadership Basics Managing People Management Leadership and People Management Activities Recommended Reading Learning Outcomes Leadership is essential for any management role, and managing people requires a specific skill set. This People management online course will provide you required skills: You will learn about the role of leadership in HR management Know how to become a great leader and develop your emotional intelligence in leadership management Learn how to lead and influence people, build successful teams and relationships, handle workplace challenges & conflicts effectively Know how to increase the productivity of your team Gain a comprehensive understanding of extraordinary ways to be a better leader Who is this course for? Anyone who wants to improve their people management skills and leadership skills Students Those who have a keen career interest in the corporate industry Why Choose this Course? Earn e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Enrol this premium course NOW!!! What are you waiting for? Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path On successful completion of the Leadership and People Management Diploma course, learners will have both practical and theoretical knowledge of leadership skills. You will be able to apply those skills in the corporate world.  You will gain the skills and ability to increase the productivity of employees of your office through effective people management. You can conduct leadership training in the UK to explore your new career opportunity. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99, and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

This Leadership Management will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams. This comprehensive online management training course will help you Develop your confidence along with your leadership skills. The Leadership Management is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills. To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.

The Key Account Management (KAM) Certificate at QLS Level 3 course provides comprehensive insights into the world of Key Account Management, emphasizing the importance of understanding key accounts and building strong relationships with them. Participants will learn essential elements of KAM, effective planning, value delivery, and the significance of record keeping to achieve success in managing key accounts. Learning Outcomes: Understand the fundamentals of Key Account Management and its role in business success. Recognize the purpose and significance of Key Account Management in a competitive market. Identify and analyze key accounts, understanding their unique needs and requirements. Comprehend the essential elements and strategies involved in effective Key Account Management. Explore the qualities and skills that make a successful Key Account Manager. Learn how to build and deliver value to key accounts, fostering strong and long-lasting relationships. Develop efficient Key Account Planning techniques to achieve business goals. Gain insights into business customer marketing and development to drive growth with key accounts. Learn the art of developing and nurturing key relationships for mutual benefits. Understand the importance of meticulous record-keeping for effective Key Account Management. Explore internal aspects of KAM, including coordination within the organization for success. Master the art of crafting a compelling value proposition that resonates with key accounts. Why buy this Key Account Management (KAM) Certificate at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Key Account Management (KAM) Certificate at QLS Level 3 for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Key Account Management (KAM) Certificate at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Key Account Management (KAM) Certificate at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Key Account Management (KAM) Certificate at QLS Level 3 is a great way for you to gain multiple skills from the comfort of your home. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Key Account Management Introduction to Key Account Management 00:32:00 Module 2: Purpose of Key Account Management Purpose of Key Account Management 00:26:00 Module 3: Understanding Key Accounts Understanding Key Accounts 00:28:00 Module 4: Elements of Key Account Management Elements of Key Account Management 00:37:00 Module 5: What Makes a Good Key Account Manager What Makes a Good Key Account Manager 00:35:00 Module 6: Building and Delivering Value to Key Accounts Building and Delivering Value to Key Accounts 00:21:00 Module 7: Key Account Planning Key Account Planning 00:22:00 Module 8: Business Customer Marketing and Development Business Customer Marketing and Development 00:29:00 Module 9: Developing Key Relationships Developing Key Relationships 00:22:00 Module 10: The Importance of Record Keeping for Key Account Management The Importance of Record Keeping for Key Account Management 00:18:00 Module 11: Internal KAM Aspects Internal KAM Aspects 00:26:00 Module 12: The Value Proposition The Value Proposition 00:28:00 Assignment Assignment - Key Account Management (KAM) Certificate at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Elevate your personal and professional journey with our QLS Level 3 Self-Esteem & Assertiveness course. In this transformative learning experience, immerse yourself in modules carefully designed to unravel the intricacies of self-confidence, goal setting, and effective communication. As you navigate through topics such as overcoming obstacles, mastering coping techniques, and dealing with difficult behavior, you'll embark on a holistic exploration of the components that contribute to a resilient and assertive mindset. This course is not just a curriculum; it's a dynamic pathway towards self-discovery, empowerment, and the cultivation of skills that will empower you to confidently navigate life's challenges. Learning Outcomes Define and articulate the personal significance of self-confidence. Identify and overcome obstacles hindering the attainment of personal and professional goals. Develop effective communication skills for impactful interactions. Recognize the importance of goal setting in fostering self-esteem. Acquire coping techniques and strategies for dealing with challenging situations. Why choose this Self Esteem & Assertiveness at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Self Esteem & Assertiveness at QLS Level 3 course for? Individuals looking to boost their self-belief and communication prowess. Aspiring leaders eager to enhance their assertiveness in decision-making. Professionals aiming for improved personal image and presence. Speakers and trainers seeking impactful presentation methods. Anyone keen on personal growth and effective coping strategies. Career path Leadership Consultant - Average UK salary: £55,000 - £65,000 Life Coach - Average UK salary: £30,000 - £40,000 Corporate Trainer - Average UK salary: £40,000 - £50,000 Personal Development Mentor - Average UK salary: £35,000 - £45,000 Negotiation Specialist - Average UK salary: £50,000 - £60,000 Communication Strategist - Average UK salary: £45,000 - £55,000 Prerequisites This Self Esteem & Assertiveness at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 00:15:00 Module 02: Obstacles to Our Goals Obstacles to Our Goals 00:07:00 Module 03: Communication Skills Communication Skills 00:11:00 Module 04: The Importance of Goal Setting The Importance of Goal Setting 00:11:00 Module 05: Feeling the Part Feeling the Part 00:09:00 Module 06: Looking the Part Looking the Part 00:08:00 Module 07: Sounding the Part Sounding the Part 00:09:00 Module 08: Powerful Presentations Powerful Presentations 00:07:00 Module 09: Coping Techniques Coping Techniques 00:08:00 Module 10: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:08:00 Assessment Assignment - Self Esteem & Assertiveness at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Venture into the realm of IT service excellence with the ITIL Practitioner course, where the chronicles of Information Technology Infrastructure Library (ITIL) come to life. This immersive educational experience is tailored to enlighten enthusiasts on the intricate tapestry of IT Service Management (ITSM) and the Continuous Service Improvement (CSI) model that stands at the heart of ITIL practices. From the foundational bricks of principles and themes, the course ascends to the strategic nuances of Organizational Change Management (OCM), ensuring participants grasp the transformative nature of IT services. The curriculum delves into the mechanisms that fortify communication as a catalyst for service enhancement. Learners are equipped with the proficiency to employ metrics and measurement as a compass for ITSM efficacy. As the narrative progresses, the course unravels the synthesis of CSI within the broader ITIL framework, beckoning participants to not just witness but also weave the future of IT services and their governance. Learning Outcomes Understand the core principles of ITIL and ITSM, including the CSI model. Develop insights into effective Organizational Change Management. Learn to foster impactful communication strategies within IT service management. Acquire the ability to measure and utilize metrics for IT service enhancement. Integrate CSI strategies effectively within ITIL and organizational practices. Why choose this ITIL Practitioner course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ITIL Practitioner course for? IT professionals seeking to expand their ITIL knowledge. Managers overseeing IT service management teams. Change agents responsible for implementing IT service improvements. Individuals aspiring to integrate ITIL practices within their organizations. Analysts focused on service management metrics and performance. Career path ITIL Practitioner: £35,000 - £60,000 IT Service Manager: £40,000 - £70,000 Change Manager: £45,000 - £65,000 ITIL Consultant: £50,000 - £75,000 Quality Assurance Manager: £40,000 - £60,000 Performance Analyst: £30,000 - £50,000 Prerequisites This ITIL Practitioner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Practitioner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to ITIL Practitioner Course Introduction 00:14:00 ITSM & Continual Improvement Learning Objectives 00:06:00 Selecting a Management System 00:11:00 Systems Thinking 00:13:00 The 4Ps 00:13:00 Communication & Management Systems 00:14:00 Organizational Capabilities 00:10:00 Adopt, Adapt & Realize 00:15:00 Outside-in vs Inside-out Thinking 00:11:00 Defining a Service 00:05:00 Metrics & Measurement 00:06:00 Improvement, the Practitioner & CSI 00:10:00 Driving IT Service Management Summary 00:15:00 Checkpoint 00:16:00 Principles & Themes Learning Objectives 00:04:00 Principles 00:24:00 Themes 00:09:00 Principles & Themes in Practice 00:08:00 Principles & Themes Summary 00:03:00 Checkpoint 00:07:00 Organizational Change Management (OCM) Learning Objectives 00:02:00 Role & Impact of OCM on Improvement 00:07:00 OCM Activities 00:16:00 OCM & Systems Thinking 00:06:00 OCM Summary 00:06:00 Checkpoint 00:10:00 Effective Communication to enable CSI Learning Objectives 00:01:00 Value, Importance & Benefit of Good Communication 00:05:00 Principles of Communication 00:11:00 Role of Influence 00:07:00 Communication Summary 00:05:00 Checkpoint 00:09:00 Use Metrics & Measurement Learning Objectives 00:02:00 CSFs, KPIs & Improvement 00:18:00 Analyze CSFs & KPIs in Context 00:09:00 Assessments 00:04:00 Use Metrics & Measurement Summary 00:05:00 Design a Report 00:07:00 Checkpoint 00:07:00 CSI Approach Learning Objectives 00:02:00 It Depends 00:09:00 Approach Deconstructed 00:25:00 Goal Question Metric (GQM) Approach Introduction 00:08:00 CSI Approach Summary 00:05:00 Checkpoint 00:06:00 Integrating CSI with ITIL & Beyond Learning Objectives 00:01:00 CSI Approach for the ITIL Practitioner 00:07:00 CSI Approach in ITIL 00:25:00 CSI Approach, PRINCE2 & RESILIA 00:06:00 Integrating CSI with ITIL & Beyond Summary 00:03:00 Checkpoint 00:06:00 Workbooks Workbooks - ITIL Practitioner - Video Training Course 00:00:00 Assignment Assignment - ITIL Practitioner 00:00:00