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Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel reception Understand the core competencies and principles of hotel reception Explore the various areas of hotel reception Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel receptionist Hotel Reception Course  Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception. Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: How to Converse with Customers? How to Converse with Customers? 00:03:00 Module 03: Rules of Email Etiquette Rules of Email Etiquette 00:03:00 Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code 00:03:00 Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette 00:01:00 Module 06: Relationship with Customers Relationship with Customers 00:04:00 Module 07: Building Rapport with Customers Building Rapport with Customers 00:01:00 Module 08: Roles and Responsibilities Roles and Responsibilities 00:08:00 Module 09: What is Up Selling? What is Up Selling? 00:01:00 Module 10: What is Cross Selling? What is Cross Selling? 00:01:00 Module 11: Identify the Steps for Selling Identify the Steps for Selling 00:11:00 Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision 00:05:00 Module 13: Customer Buying Objections Customer Buying Objections 00:01:00 Module 14: Assertive as Reception Assistant Assertive as Reception Assistant 00:03:00 Module 15: Handling Customers Complaints Handling Customers Complaints 00:08:00 Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant 00:03:00 Assessment Assessment - Hotel Reception Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Unlock Your Potential as a Learning & Skills Teacher with Our Level 5 Course This qualification is for those looking to teach in Further Education and Skills Sector (FES), usually in settings where students are aged 16 and above whether that is in FE colleges (whether general or specialist), independent training providers (ITPs), Adult Community Learning (ACL) providers or offender learning. In their daily work, A learning & Skills teacher interacts with other teachers and FES professionals and students of different ages, abilities, backgrounds, and ambitions. Also interacting with employers and stakeholders. Teachers who are specialists in a particular technical or vocational subject, sector or occupation will typically maintain close working relationships with others working in their industry/sector and keep their own knowledge and skills up to date. Learn about the Cavity Training Learning & Skills Teacher Course This qualification allows candidates to learn, develop and practice the skills required to prepare each of their students for progression to/or within employment or to further study. To deliver to a diverse group of students, including those with special educational needs. Fees This course can be completed as an government funded apprenticeship, through Cavity Training, or as a privately funded course for £4500. You can either pay as a lump sum or alternatively, you can split into 12 instalments. Entry requirements Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. Structure To achieve the qualification the learner must compile a portfolio of evidence during the on-program period of the apprenticeship, which will typically contain 15 discrete pieces of evidence. Two pieces of evidence should be records of observations of the apprentice teaching, with the accompanying lesson plan, and support materials for the observed lesson. The lesson observations must have been carried out by an experienced teaching practitioner in the capacity of a manager. With a final professional discussion. Knowledge Our course is delivered via live training webinars with specialist tutors. Skills and Behaviours You will be appointed a designated Learning & Skills Tutor, who will coach you through your qualification and complete regular assessments with you to support you to complete your qualification. You will have weekly contact from your Tutor. How we compare with our competitors? Don't just take our word for it, here is what our staff think Bridget I did my course years ago. It was classroom based one night per week. I think I would prefer to be more ‘hands on’ like it is now. Cavity really are a great company to work for. I truly believe that there expertise will ensure the next generation are amazing! Gina I did mine over an apprenticeship but the company my employer used wasn’t great and I didn’t get much support. Although I passed I can only imagine the length that Cavity have gone to to ensure that the students feel supported. As an employee, its super! Enquire Today

Level 7 Diploma (FREE QLS Endorsed Certificate) | 10 CPD Courses + 10 PDF Certificates | 145 CPD Points | CPD Accredited

24 Hour Flash Deal **25-in-1 Legal Tech Specialist Diploma Mega Bundle** Legal Tech Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Legal Tech Specialist Diploma package online with Studyhub through our online learning platform. The Legal Tech Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Legal Tech Specialist Diploma course provides complete 360-degree training on Legal Tech Specialist Diploma. You'll get not one, not two, not three, but twenty-five Legal Tech Specialist Diploma courses included in this course. 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It has been designed by our Legal Tech Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Legal Tech Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Legal Tech Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Legal Tech Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Legal Tech Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. 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Here's what you get: Step by step Legal Tech Specialist Diploma lessons One to one assistance from Legal Tech Specialist Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Legal Tech Specialist Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Legal Tech Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Legal Tech Specialist Diploma certificate and transcript on the next working day Easily learn the Legal Tech Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Legal Tech Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Legal Tech Specialist Diploma Requirements To participate in this Legal Tech Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Legal Tech Specialist Diploma Career path You will be able to kickstart your Legal Tech Specialist Diploma career because this course includes various courses as a bonus. This Legal Tech Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Legal Tech Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Learn how to develop a business environment that reflects a positive set of values and ethics. The business environment and corporate culture require people to act in a certain way. You have to behave a certain way to appear professional. This Diploma in Business Management: Corporate Behaviour is designed to give you all the relevant information on corporate behaviour. You will learn the benefits of corporate behaviour, managerial structure, team building and many more. Key Topics to Be Covered The Science of Behaviour Employee Safety Managerial Structure Values and Ethics Employee Accountability Substance Abuse & Workplace Violence Prejudice & Discrimination Vandalism & Theft Harassment & Bullying Hiring & Training Employees Team Building Investigating and Reviewing Reported Incidents This Diploma is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course has 10 modules; each of them contains information about different topics that will enrich your knowledge. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Diploma in Business Management: Corporate Behaviour course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Learning Outcomes Understand what behaviour is Understand the benefits of corporate behaviour Know what type of behaviours you want to implement in your company Know how to implement corporate behaviours Know how to maintain corporate behaviours Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to manage employees The ability to create and maintain a corporate behaviour environment Monitoring skills Planning skills Deep understanding of managerial structures Why Prefer this Diploma in Business Management: Corporate Behaviour Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process Once you have completed all the modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is right for anyone who wishes to learn about workplace behaviour and how to manage it. This training is great for HR executives and management executives. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this course, you will have a deep understanding of corporate behaviour and how to create and maintain it in the workplace. You will gain knowledge of best practices and how to utilise these skills in real life.

***24 Hour Limited Time Flash Sale*** Level 7 Diploma in Strategic Marketing Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Level 7 Diploma in Strategic Marketing career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Level 7 Diploma in Strategic Marketing course, you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Strategic Marketing & Planning and our exclusive student ID card absolutely free. Courses Are Included In This Bundle: Course 01: Level 7 Diploma in Strategic Marketing Course 02: Digital Marketing Course 03: Diploma in E-Commerce Management at QLS Level 5 Course 04: SEO Masterclass Course 05: Content Management Strategy Course 06: Content Marketing Course 07: Ultimate Social Media Marketing course Course 08: Marketing Lead Generation Course 09: Sales in High Price Course 10: Customer Service Training Course 11: Retail Management Skills Course 12: Visual Merchandising Diploma Course 13: HR Management Diploma Course 14: Negotiation Skills Certificate Course 15: Business Etiquette and Professional Behavior Course 16: Agile Project Management Course 17: Project Management Level 7 Course 18: Leadership Skills Course Course 19: Facilities Management Certificate (FMC) Course 20: Performance Coaching & Mentoring Course 21: Team Building & Management Diploma Course 22: Diploma in Employee Management Course 23: Managerial Accounting Training Course 24: Diploma in Meeting Management Course 25: Unconscious Bias Training Course Embarking on Level 7 Diploma in Strategic Marketing is more than just taking an online course; it's an investment in your future. By completing this Level 7 Diploma in Strategic Marketing bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Level 7 Diploma in Strategic Marketing today and take the first step towards achieving your goals and dreams. Why buy this bundle? Free CPD Accredited Certificate upon completion of Level 7 Diploma in Strategic Marketing Get a free student ID card with Level 7 Diploma in Strategic Marketing Lifetime access to the Level 7 Diploma in Strategic Marketing course materials Get instant access to this Level 7 Diploma in Strategic Marketing course Learn Level 7 Diploma in Strategic Marketing from anywhere in the world 24/7 tutor support with the Level 7 Diploma in Strategic Marketing course. Level 7 Diploma in Strategic Marketing is an entirely online, interactive lesson with voiceover audio. Start your learning journey straightaway! Level 7 Diploma in Strategic Marketing premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 7 Diploma in Strategic Marketing is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 7 Diploma in Strategic Marketing course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 7 Diploma in Strategic Marketing exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 7 Diploma in Strategic Marketing course is ideal for: Students seeking mastery in Level 7 Diploma in Strategic Marketing Professionals seeking to enhance Level 7 Diploma in Strategic Marketing skills Individuals looking for a Level 7 Diploma in Strategic Marketing-related career. Anyone passionate about Level 7 Diploma in Strategic Marketing Requirements This Level 7 Diploma in Strategic Marketing doesn't require prior experience and is suitable for diverse learners. Career path This Level 7 Diploma in Strategic Marketing bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This course can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management Course Course 01: Level 4 Time Management Course Course 02: Level 7 Business Management Course Course 03: HR and Payroll Management Course 04: Level 5 Health and Safety at Work ***Others Included Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] *** Time Management *** Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life Assessment Method After completing each module of the Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Step Ladder Safety Awareness Workplace accidents can have serious consequences for both the casualty and their organisation. It is important that both employees and their employers understand the risks associated with working from height and that they know how to use equipment in a safe, appropriate manner. An individual can sustain an injury falling just a couple of metres. They can also suffer a back injury if they fail to take precautions when moving and positioning equipment. Stepladders are used frequently in the workplace, so it is essential that employees know when and how to use them. This course will provide you with a comprehensive overview of the risks associated with stepladders, how to put in place effective precautionary measures and how to ensure that equipment is fit for purpose. Not all accidents are preventable, but when everyone knows how to work safely, the majority of incidents can be avoided. You Will Learn:- Why you need to take the risk of accidents and injury seriously and why the proper use of stepladders should be of concern to all employees and employers. How to assess whether a stepladder is the most appropriate form of equipment for a task and the factors you must take into consideration when conducting a risk assessment. How to check that a stepladder is fit for purpose, how to spot the signs that indicate it should be withdrawn from use and how to ensure that a faulty piece of equipment is not used by mistake. What you need to remember when working with a stepladder, including how to position your body and work effectively with tools whilst carrying out a task. How to move and store a stepladder safely and securely, taking into account its material, intended purpose and points of structural vulnerability. Benefits Of Taking This Course:- You will be able to use a stepladder confidently and safely, both at home and in the workplace. You will be able to offer guidance to others who are inexperienced in stepladder use. You will have a greater understanding of health and safety concerns at work, which is especially beneficial if you are in a management or HR role. You will be in a position to advise your organisation regarding stepladder and work at height policies, which may make an appreciable difference to the number of accidents recorded at your place of work. Course Modules: Module 1: The Importance of Stepladder Safety Module 2: When is a Stepladder the Most Appropriate Piece of Equipment? Module 3: What Should You Check Before Using a Stepladder? Module 4: Using a Stepladder Safely Module 5: How to Store and Handle a Stepladder

Course Information Our comprehensive course is used as a gateway to those stepping into the world of auditing clinical studies. Tailored for those already acquainted with Good Clinical Practice (GCP) and those transitioning from other audit disciplines, this programme stands as a pivotal guide. Pre-existing knowledge of GCP will significantly enhance your learning experience in auditing against these guidelines. How is this course run? Engage in immersive workshops providing hands-on practice with auditing techniques in a GCP context. Our seasoned tutors, boasting extensive audit experience, intertwine theory with practical insights drawn from their own professional journeys. What will I learn? A comprehensive understanding of the historical backdrop and objectives driving Good Clinical Practice, incorporating the latest industry developments Solid grounding in quality assurance activities aligned with regulatory standards Insight into potential pitfalls within clinical trials and the pivotal role of auditors in addressing these issues Clarity on the roles and responsibilities inherent to clinical trials auditing Exposure to a diverse range of audit techniques complemented by illustrative examples and supportive documents A nuanced understanding of regulatory inspectors' activities Expanded professional networks to propel your auditing career forward. Benefits include: A clear understanding of the role of the auditor under Good Clinical Practice improved audits Improved Good Clinical Practice compliance for your clinical trials. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Examine particular aspects of Good Clinical Practice. Tutors Tutors will be comprised of (click the photos for biographies): Rosemarie Corrigan EVP Global Quality, Worldwide Clinical Trials Cathy Dove Director and Owner, Dove Quality Solutions Julie Kelly Associate Director, Clinical Quality Assurance, Corcept Therapeutics Susana Tavares Director of Research Quality Assurance, - Programme Please note timings may be subject to alteration. Day 1 12:30 Registration 13:00 Welcome and Objectives for the first day of the course 13:30 Laying the Foundations Introduction to the clinical development process, the concepts of quality assurance, quality control and audit. 14:30 Break 15:00 Patient Protection Requirements for informed consent and ethics committee. Access to source documentation. Including a patient protection exercise. 16:05 Workshop 1 - Case Study on Informed Consent 16:45 End of Day Questions and Answers 17:00 Close of Day Day 2 08:50 Questions and Answers from Day 1 09:00 Effective Site Audits The procedures involved in selecting and setting up audits at investigator sites. 09:40 Workshop 1 - Planning the Effective Audit 10:30 Break 10:45 Source Data Verification The need for and purpose of verifying data. 11:25 Workshop 2 - Source Data Verification 12:30 Lunch 13:30 IMP Management The requirements surrounding the distribution of investigational medicinal products. Accountability from release to destruction. 14:15 Critical Document Audits The conduct of other study specific audits including protocols, databases and reports. 15:00 Break 15:15 Non-compliance Determining the acceptability of data. 16:00 Fraud - Fact or Fiction? How to identify fraud and its consequences 16:45 End of Day Questions and Answers 17:00 Close of Day Day 3 08:50 Questions and Answers from Days 1 and 2 09:00 Auditing Third Parties A review of audits of contract research organisations. 10:00 System Audits The concept of auditing processes across many clinical trials, including a practical exercise in process mapping. 10:45 Break 11:00 Workshop 3 - Process Mapping 11:45 Effective Audits Where theory meets reality. 12:30 Lunch 13:20 Audit Reports - Closing the Loop An examination of the processes which follow the evidence gathering phase of the audit. 14:20 Workshop 4 - Audit Reports Audit reports, corrective and preventive action. 15:00 Break 15:10 Regulatory Inspection Auditors and regulatory inspections -how the QA team can help the organisation to perform during a regulatory inspection. 15:55 Final Questions and Answers 16:10 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 17 Points Development Level Develop

Embark on a transformative journey towards understanding and fostering positive mental health with our comprehensive course, 'Positive Mental Health.' This educational voyage begins with an introduction to mental health, offering a deep and empathetic understanding of its importance in our lives. The course is designed not only to educate but also to enlighten, opening your eyes to the various facets and complexities of mental well-being. As you move through the modules, you'll gain valuable insights into mental health in the workplace, an increasingly crucial area in today's fast-paced professional environment. The curriculum further delves into the legislative framework and services available for mental health, equipping you with the knowledge to navigate and understand the support systems in place. You will explore the roles of Community Mental Health Teams (CMHTs) and the importance of service user participation, highlighting the collaborative approach to mental health care. The course then guides you through the stages of problem definition, brainstorming, and solution generation, focusing on practical strategies to address mental health issues. By analyzing and selecting solutions, and planning subsequent steps, you'll not only learn about mental health but also acquire skills to apply these learnings in real-life scenarios, making a tangible difference in your own life and those around you. Learning Outcomes Gain a foundational understanding of mental health concepts. Understand mental health dynamics within workplace settings. Learn about mental health legislation and available services. Develop skills in problem-solving and solution generation for mental health issues. Acquire knowledge in planning and implementing mental health strategies. Why choose this Positive Mental Health course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Positive Mental Health course for? Individuals seeking to understand and improve their mental health. HR professionals and managers focusing on workplace mental well-being. Healthcare workers and therapists enhancing their mental health knowledge. Anyone interested in mental health advocacy or support services. Students and educators in psychology and related fields. Career path Mental Health Counselor - £25,000 to £40,000 HR Wellness Manager - £30,000 to £50,000 Community Mental Health Worker - £22,000 to £35,000 Mental Health Advocate - £20,000 to £32,000 Clinical Psychologist - £31,000 to £51,000 Wellness Coordinator - £23,000 to £37,000 Prerequisites This Positive Mental Health does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Positive Mental Health was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Mental Health Introduction to Mental Health 00:13:00 Module 02: Mental Health in the Workplace Mental Health in the Workplace 00:22:00 Module 03: Mental Health Legislation and Services Mental Health Legislation and Services 00:28:00 Module 04: Community Mental Health Teams (CMHTs) Community Mental Health Teams (CMHTs) 00:17:00 Module 05: The Participation of the Service User The Participation of the Service User 00:19:00 Module 06: Problem Definition Problem Definition 00:11:00 Module 07: Preparing for Brainstorming Preparing for Brainstorming 00:10:00 Module 08: Generating Solutions (I) Generating Solutions (I) 00:10:00 Module 09: Generating Solutions (II) Generating Solutions (II) 00:11:00 Module 10: Analyzing Solutions Analyzing Solutions 00:08:00 Module 11: Selecting a Solution Selecting a Solution 00:07:00 Module 12: Planning Your Next Steps Planning Your Next Steps 00:07:00 Module 13: Recording Lessons Learned Recording Lessons Learned 00:07:00