Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention. Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development. Overview By the end of this module, you'll be able to: Evaluate existing systems and identify requirements Identify stakeholders and users Recommend employee experience solutions and strategies Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva. Explain what Microsoft Viva apps are. Identify resources needed to set up each Viva app. Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth. Describe the main features of Viva Connections List technical requirements/prerequisites for Viva Connections implementation Explain the differences between desktop and mobile experiences Identify 2-3 business use cases for Viva Connections Identify key stakeholders for the deployment of Viva Connections Align and prioritize scenarios for Viva Connections Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences Consider how your organization will scale adoption Assess your organization's existing learning experiences. Plan and strategize for Viva Learning. Coordinate the implementation of Viva Learning. Recommend an adoption strategy for Viva Learning. In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need? The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention. It will also cover how to design solutions to meet these requirements, and how to collaborate with senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback. Design digital employee experiences Introduction Case study - Tailwind Traders Evaluate current employee experiences Consider employee privacy and data requirements Assemble business stakeholders and define goals Explore Viva experience areas Understand Viva licensing Knowledge check Summary and resources Introduction to the Microsoft Viva suite Introduction to Microsoft Viva Understand Viva apps Get started with Microsoft Viva Use Viva to keep everyone informed, included, and inspired Use Viva to get actionable insights to foster well-being and productivity Use Viva to align people's work to team and organization goals Use Viva to help employees learn, grow, and succeed Knowledge check Summary Introduction to Viva Connections Introduction What do users experience? When to use Viva Connections? What technical requirements must be met to deploy Viva Connections? Knowledge check Summary Plan for Viva Connections Introduction Build your team and meet requirements Analyze tasks and scenarios for Viva Connections Plan for Viva Connections Dashboard, Feed and Resources Plan to announce, launch, and scale adoption Knowledge check Summary Design skilling and growth experiences with Viva Learning Introduction Case study - Tailwind Traders Plan for Viva Learning Assemble Viva Learning admins and stakeholders Understand content sources with Viva Learning Coordinate setup and configuration of Viva Learning Develop adoption strategies for Viva Learning Develop an org-wide learning culture Knowledge check Summary and resources Additional course details: Nexus Humans MS-080T00: Employee Experience Platform Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-080T00: Employee Experience Platform Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
About Course Master the fundamentals of administrative support and Personal assistant with this online course Welcome to the Administrative and Office Assistant/Personal Assistant (PA) online course by Xpert Learning. Through this course from Xpert Learning, you will gain the fundamental skills required to be a successful Administrative and Office Assistant/Personal Assistant (PA) or an HR Assistant. Taught through a variety of virtual and interactive exercises, the course will empower you to develop your career as an Administrative or Personal Assistant.With the Online course, you'll learn how to stay one step ahead, anticipating needs and meeting the demands of this challenging, yet rewarding role. Our Course will give you the confidence to know that you're one step closer to your dream job, promotion, or new career. Administrative Office Assistant/Personal Assistant is a career that requires a lot of collaboration and communication. Primarily, you will be responsible for creating the workflow of the company where you are working. The more experience in this field and knowledge of administrative procedures, the more success you will have. The course is designed so that the student comes out with skills that are applicable to any industry. The course is entry-level for anyone interested and it is designed to equip students with the skills necessary to face any situation that could arise in an administrative or office assistant role. This course contains 9 modules covering various topics like Roles and responsibilities, Necessary skills, gathering the right tools, identifying procedures, business writing, and organising meetings and events. You will also receive PDF reading materials for further study.The Administrative Office Assistant/Personal Assistant course is aimed at providing students with the most up-to-date knowledge of the latest trends and developments in the workplace. This course will educate you on how to design a workflow for routine administrative tasks that are essential for a company to run smoothly. You will learn how to conduct your job effectively by using communication skills and taking the necessary steps for the successful completion of duties. Learn how to become a successful office assistant, with organization and problem-solving skills. The Admin and office assistant/Personal Assistant course is a perfect fit for students who are looking to grow their careers in this field. You will gain industry-specific knowledge through in-depth coverage of the topics required of an administrator, as well as a thorough understanding of administrative office procedures. What Will You Learn? Understand the roles and responsibilities of an excellent personal assistant Familiarise yourself with the skills of an effective administrator Gain an extensive understanding of business etiquette Organisational Meeting and Conference Skills Professional time management and prioritisation skills Course Content Introduction to Administrative and Office Assistant Introduction to Administrative and Office Assistant Administrative Assistant: Roles and Responsibilities Administrative Assistant Roles and Responsibilities Necessary Skills for Administrative Assistant Necessary Skills for Administrative Assistant Gathering the Right Tools Gathering the Right Tools Day to Day Tasks of an Administrative Assistant/PA/Secretary Day to Day Tasks of an Administrative Assistant/PA/Secretary Writing for The Business Environment Writing for The Business Environment Organising Meetings and Events Organising Meetings and Events Conclusion Conclusion Health and Safety, your wellbeing: Workstation Ergonomics A course by Xpert Learning RequirementsThere is no entry requirement. Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills
Embarking upon the voyage to adept mastery in catheterisation, the course 'Clinical Training for Nurses and Carers - Catheterisation' unveils a meticulous journey through the intricacies of urinary catheterisation. This specialised training programme impeccably melds theory with strategic protocols, ensuring nurses and carers alike are proficiently versed in both the knowledge and the nuanced techniques paramount to proficient catheterisation. From the subtle distinctions in the male and female urinary systems to the delicate care protocols required for different patients, the course embodies a comprehensive exploration into the science and art of catheterisation. This distinctive course meticulously curates seven pivotal modules, each one a stepping stone towards gaining finesse in managing urinary catheterisation effectively and compassionately. Nursing and caring professionals will delve into a thorough understanding of the urinary system, patient guidance for catheterisation, and tailored protocols for managing both male and female catheterisation processes with utmost proficiency and patient comfort in focus. Thus, it paves the way for healthcare practitioners to become vigilant and considerate facilitators of a procedure that greatly influences patient wellbeing and dignity. Learning Outcomes Understand the intricacies and functionality of the urinary system comprehensively. Develop insightful strategies for effective communication and management of patients undergoing catheterisation. Acquire proficient techniques for managing catheterisation in both male and female patients. Gain mastery in handling catheter and catheter bags with absolute sterility and care. Implement insightful protocols that uphold patient safety, dignity, and comfort during catheterisation. Why buy this Clinical Training for Nurses and Carers - Catheterisation course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Clinical Training for Nurses and Carers - Catheterisation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Clinical Training for Nurses and Carers - Catheterisation course for? Nurses seeking to refine their proficiency in urinary catheterisation. Carers working with individuals necessitating assistance with urinary management. Healthcare practitioners aspiring to bolster their skills in patient care regarding urinary needs. Medical students eager to enhance their knowledge and skills in urological care. Healthcare assistants looking to extend their skill set in managing urological healthcare. Prerequisites This Clinical Training for Nurses and Carers - Catheterisation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Clinical Training for Nurses and Carers - Catheterisation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Registered Nurse: £24,000 - £35,000 Care Assistant: £17,000 - £23,000 Healthcare Practitioner: £25,000 - £40,000 Medical Healthcare Assistant: £18,000 - £23,000 Urology Nurse Specialist: £31,000 - £45,000 Senior Carer: £21,000 - £29,000 Course Curriculum Clinical Training for Nurses and Carers - Catheterisation Module 1: Introduction to Urinary Catheterisation 00:18:00 Module 2: The Urinary System 00:13:00 Module 3: Patients' Guide for Catheterisation 00:31:00 Module 4: Guidance for Nursing and Care Staff 00:26:00 Module 5: Protocol for Female Catheterisation 00:06:00 Module 6: Protocol for Male Catheterisation 00:07:00 Module 7: Protocol for Handling Catheter & Catheter Bags 00:10:00
The IECB ISO 14001 Internal Auditor training course enables you to acquire the necessary competencies to conduct effective environmental management system (EMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing and integrates them into a comprehensive methodology which enables you to effectively plan and conduct ISO 14001 conformity assessment audits. In addition to providing a solid theoretical foundation, this training course adopts a practical approach by incorporating examples, exercises, and quizzes that help you practice the most important aspects of conformity assessment audits, such as the interpretation of ISO 14001 requirements in the context of an audit, the application of auditing principles and methods, the utilization of approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. After completing the training course, you can sit for the exam. After passing the exam, you gain the 'Certified ISO 14001 Lead Auditor' credential, which validates your professional expertise and demonstrates that you have the knowledge and skills to audit environmental management systems that are based on the requirements of ISO 14001. Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an environmental management system (EMS) based on ISO 14001 Interpret the ISO 14001 requirements for an EMS from the perspective of an auditor Evaluate the EMS conformity to ISO 14001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 14001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 14001 audit programme Educational approach This training course is participant centred and: Elaborates theories, approaches, and best practices used in EMS audits Provides practical exercises which are based on scenarios inspired by real-life events Encourages interaction between the trainer and participants by means of questions and suggestions Provides quizzes consisting of stand-alone and scenario-based questions, tailored to prepare the participants for the certification exam Course overview Module 1 Foundational principles and concepts of an environmental management system Module 2 Environmental management system requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 14001 audit Module 5 Conducting an ISO 14001 audit Module 6 Closing an ISO 14001 audit Module 7 Operating an ISO 14001 audit programme Course Agenda Day 1: Introduction to the environmental management system (EMS) and ISO 14001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the audit and the Certification exam Provided by This course is Accredited by NACSand Administered by the IECB Accreditation Assessment All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites In order to fully benefit from this training course, participants should have an understanding of environmental concepts, ISO 14001, and audit principles. What's Included? Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend? The ISO 14001 Internal Auditor training course is intended for: Auditors seeking to conduct internal EMS audits Managers or consultants seeking to master the EMS audit process Individuals responsible for maintaining conformity to the requirements of ISO 14001 in an organization Technical experts seeking to prepare for EMS audits Expert advisors in environmental management
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***Care & Nutrition for Animals*** This Care & Nutrition for Animals course is designed to provide learners with the knowledge they need to care for their animals. Level 5 Animal Care & Nutrition covers everything you need to know for the wellbeing of your pet, growing your pet or Animal Care business, and much more, taking you from the basics to more specialized topics. Proper knowledge of Animal Care & Nutrition is essential for caring for animals. Animal Care & Nutrition is not a simple task. This Care & Nutrition for Animals will walk you through a variety of factors to consider when planning an animal's diet. Nutrient deficiencies, age, allergens, physical condition - every detail should be considered; and the factors differ from one animal to the another. It is not enough to simply feed them certain foods; you must also learn to balance them. Learning Outcomes After completing this Care & Nutrition for Animals course, learner will be able to: Understand Animal Care & Nutrition for All Species Understand Basics of Animal Health Understand Hygiene In Animal Care Gain The Primary Knowledge About Animal First Aid Understand Nutrition In Animal Care Understand About the Dogs and Puppies Understand About The Kittens And Cats Understand Horses Understand Birds Gain Basic Knowledge of Rabbits and Guinea Pigs Gain information about Ornamental Fish Gain Information Concerning Reptiles Why Choose Care & Nutrition for Animals Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. *** Other Benefits of this Care & Nutrition for Animals Course *** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Care & Nutrition for Animals course ] **Care & Nutrition for Animals** Course Curriculum of Level 5 Animal Care & Nutrition Module 01: An Overview of Animal Welfare and Care for All Species Module 02: Basics of Animal Health Module 03: Hygiene In Animal Care Module 04: The Primary Knowledge About Animal First Aid Module 05: Nutrition In Animal Care Module 06: Understanding About the Dogs and Puppies Module 07: Understanding About The Kittens And Cats Module 08: Understanding Horses Module 09: Understanding Birds Module 10: Basic Knowledge of Rabbits and Guinea Pigs Module 11: Information about Ornamental Fish Module 12: Information Concerning Reptiles >>---------------<< Assessment Method After completing each module of the Care & Nutrition for Animals Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Care & Nutrition for Animals course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Care & Nutrition for Animals** This Care & Nutrition for Animals course is ideal for individuals who want to care for a wide range of animals, either in a professional or personal capacity. Requirements **Care & Nutrition for Animals** There are no specific requirements for this Care & Nutrition for Animals course because it does not require any advanced knowledge or skills. Career path **Care & Nutrition for Animals** After completing this Care & Nutrition for Animals course, you may be able to pursue a variety of promising career opportunities, such as: Animal nutritionist Animal Care Attendant Animal Welfare Officer Animal Shelter Owner or Worker Veterinarian or Vet Assistant Animal Technologist
Working in Confined Spaces Course If you work in confined spaces or are responsible for people who do, this Working in Confined Spaces Course is designed to provide you with the necessary knowledge for performing routine procedures such as entering and exiting confined spaces. This Working in Confined Spaces Course qualification can benefit professionals from a range of industries, such as: Trades Oil and Gas Construction Health and Safety Throughout this Working in Confined Spaces Course, you will learn the regulatory requirements and responsibilities, as well as the consequences of ignoring hazards. You will also gain a solid understanding of risk assessment steps and will be able to implement control measures. This Working in Confined Spaces Course will enlighten you by providing an overview of the safe work system and emergency procedures. Moreover, successful completion of this Working in Confined Spaces Course will not only help you understand the capabilities of rescuers but will also assist you in developing your career if you are working in a confined space so that you will be able to efficiently get in, perform the necessary job, and work to safely exit that confined space. Learning Outcomes After completing Working in Confined Spaces Course Bundle, the learner will be able to: Gain a better understanding of the dangers of working within confined spaces. Understand the law regarding working in confined spaces. Know the procedures to assess and address risks. Identify imposed regulatory practices and employer responsibilities. Understand how to take necessary protective measures or conduct emergency procedures. Why Choose Working in Confined Spaces Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Working in Confined Spaces Free Courses Course 01: Health & Social Care Course 02: Health and Wellbeing Others Included Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Working in Confined Spaces Course] Working in Confined Spaces Course Course Curriculum of Working in Confined Spaces Course Module 01: A Brief Overview Module 02: Laws & Regulations Module 03: Risk Assessment Module 04: Safety Procedure Module 05: Emergency Procedures Assessment Method of Working in Confined Spaces Course After completing each module of the Working in Confined Spaces Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Working in Confined Spaces Course After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Working in Confined Spaces Course This Working in Confined Spaces course is suitable for: Health and Safety Officers Health and Safety Managers Individuals who need to work in confined spaces Individuals who might need to enter confined spaces Requirements Working in Confined Spaces Course There are no specific requirements for Working in Confined Spacescourse because it does not require any advanced knowledge or skills. Career path Working in Confined Spaces Course After completing Working in Confined Spacescourse, you will be eligible to work in the following fields: Mining Industry Storage Vessels Engineering Industry Excavation Industry Exploration Industry Mineral extraction Industry Automobile industry Certificates Certificate of completion Digital certificate - Included