HACCP: Level 2 HACCP Training Course for Catering Online The European Regulation (EC) No 852/2004 on Food Hygiene is a legal requirement for catering, manufacturing, and retail businesses. In addition, the Hazard Analysis and Critical Control Point (HACCP) system is a food safety management system required by all businesses that serve food and beverages, including hotels, restaurants, and hospitals. This Level 2 HACCP Training Course for Catering & Retail is designed to introduce you to food hygiene legislation as well as the seven HACCP principles. You will also learn how to implement a HACCP system in the workplace, putting key safety control measures into action. Learning Outcomes After completing this Level 2 HACCP: HACCP Training Course for Catering & Retail course, you will be able to: Describe the fundamentals of HACCP. Explain Microbial Hazards. Gain a solid understanding of Food Safety hazards. Describe Prerequisite Programmes. Create a HACCP system. Describe hazard analysis and control measures. By the end of this Level 2 HACCP: HACCP Training Course for Catering & Retail, you will have a solid understanding of food safety management fundamentals, including preventing and identifying food safety hazards, maintaining an excellent standard of service. Also, a healthy working environment for all. Main Course: Level 2 HACCP Training for Catering and Retail Courses you will get with Level 2 HACCP: HACCP Training Course for Catering & Retail course Bundle Course 01: Level 2 Food Safety and Hygiene for Catering Course 02: Level 2 Food Hygiene and Safety Course 03: Level 3 Supervising Food Safety in Catering [ Note: Free PDF certificate as soon as completing the HACCP: HACCP course] HACCP: Level 2 HACCP Training Course for Catering Online Course Curriculum of Level 2 HACCP Training Course for Catering Module 01: Introduction to HACCP Module 02: Microbial Hazards Module 03: Food Safety Hazards Module 04: Prerequisite Programmes Module 05: Creating a HACCP System Module 06: The 7 Principles: Hazard Analysis and Control Measures Module 07: The 7 Principles: Monitoring and Verification Assessment Method of HACCP: HACCP After completing Working in HACCP: HACCP Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of HACCP: HACCP After completing the Working in HACCP: HACCP course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? HACCP: Level 2 HACCP Training Course for Catering Online This HACCP: HACCP course is ideal for those directly responsible for handling and storing food for human consumption. This would include those who work in the following fields: Restaurant and cafes Catering and hospitality School and work kitchens Food stalls Butchers and supermarkets Special Note: Our HACCP: HACCP course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Award in HACCP for Catering (RQF) Level 2 Award in HACCP for Food Manufacturing (RQF) Level 3 Award in HACCP for Catering (RQF) Level 3 Award in HACCP for Food Manufacturing (RQF) Level 4 Award in HACCP for Management (CODEX Principles) (RQF) Level 4 Award in HACCP Management for Food Manufacturing (RQF) Requirements HACCP: Level 2 HACCP Training Course for Catering Online To enrol in this HACCP: HACCP Course for Catering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course for Catering Course. Be energetic and self-motivated to complete our HACCP: HACCP Course for Catering Course. Basic computer Skill is required to complete our HACCP: HACCP Course for Catering Course. If you want to enrol in our HACCP: HACCP Course for Catering Course, you must be at least 15 years old. Career path HACCP: HACCP Online A formal HACCP qualification ensures that you, as an employee, have up to date knowledge of food management systems and can demonstrate an excellent understanding of food hygiene and safety regulations in the workplace. This course can be applied to the following: Food and restaurant business Catering and hospitality School/work kitchens Fast food industry Bars and pubs Hotels
HACCP: Level 2 HACCP Training For Catering & Retail Course Online The European Regulation (EC) No 852/2004 on Food Hygiene is a legal requirement for catering, manufacturing, and retail businesses. In addition, the HACCP: Level 2 HACCP Training For Catering & Retail Course system is a food safety management system required by all businesses that serve food and beverages, including hotels, restaurants, and hospitals. This HACCP: Level 2 HACCP Training For Catering & Retail Course is designed to introduce you to food hygiene legislation as well as the seven HACCP: HACCP principles. You will also learn how to implement a HACCP: HACCP system in the workplace, putting key safety control measures into action. By the end of this HACCP: Level 2 HACCP Training For Catering & Retail Course, you will have a solid understanding of food safety management fundamentals, including preventing and identifying food safety hazards, maintaining an excellent standard of service. Also, a healthy working environment for all. Main Course: Level 2 HACCP Training for Catering and Retail Free Courses included with HACCP: Level 2 HACCP Training For Catering & Retail Course: Along with Level 2 HACCP Training for Catering and Retail Course you will get free Level 2 Food Safety and Hygiene for Catering Along with Level 2 HACCP Training for Catering and Retail Course you will get free Level 2 Food Hygiene and Safety Special Offers of this HACCP: Level 2 HACCP Training For Catering & Retail Course: This HACCP: Level 2 HACCP Training For Catering & Retail Course includes a FREE PDF Certificate. Lifetime access to this HACCP: Level 2 HACCP Training For Catering & Retail Course Instant access to this HACCP: Level 2 HACCP Training For Catering & Retail Course 24/7 Support Available to this HACCP: Level 2 HACCP Training For Catering & Retail Course HACCP: Level 2 HACCP Training For Catering & Retail Course Online You can demonstrate your comprehension of this HACCP: Level 2 HACCP Training For Catering & Retail Course topic at all levels, from fundamental to in-depth, with the aid of the comprehensive HACCP: Level 2 HACCP Training For Catering & Retail Course For Catering & Retail online course. Also, if you sign up for this HACCP: Level 2 HACCP Training For Catering & Retail Course only once, you'll have lifetime access to all of the most informative courses. Also, you will discover the HACCP: Level 2 HACCP Training For Catering & Retail Course For Catering & Retail course's fundamentals and key topics as you move through the modules of this HACCP: Level 2 HACCP Training For Catering & Retail Course. Who is this course for? HACCP: Level 2 HACCP Training For Catering & Retail Course Online This HACCP: Level 2 HACCP Training For Catering & Retail Course is ideal for those directly responsible for handling and storing food for human consumption. This would include those who work in the following fields: Restaurant and cafes Catering and hospitality School and work kitchens Food stalls Butchers and supermarkets Special Note: Our HACCP: Level 2 HACCP Training For Catering & Retail Course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Award in HACCP: HACCP for Catering (RQF) Level 2 Award in HACCP: HACCP for Food Manufacturing (RQF) Level 3 Award in HACCP: HACCP for Catering (RQF) Level 3 Award in HACCP: HACCP for Food Manufacturing (RQF) Level 4 Award in HACCP: HACCP for Management (CODEX Principles) (RQF) Level 4 Award in HACCP: HACCP Management for Food Manufacturing (RQF) Requirements HACCP: Level 2 HACCP Training For Catering & Retail Course Online To enrol in this HACCP: Level 2 HACCP Training For Catering & Retail Course for Catering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course for Catering Course. Be energetic and self-motivated to complete our HACCP: HACCP Course for Catering Course. Basic computer Skill is required to complete our HACCP: HACCP Course for Catering Course. If you want to enrol in our HACCP: HACCP Course for Catering Course, you must be at least 15 years old. Career path HACCP: Level 2 HACCP Training For Catering & Retail Course Online A formal HACCP: Level 2 HACCP Training For Catering & Retail Course qualification ensures that you, as an employee, have up to date knowledge of food management systems and can demonstrate an excellent understanding of food hygiene and safety regulations in the workplace.
Health & Social Care: Level 3 Award in Health & Social Care Online Our Level 3 Award in Health & Social Care course provides an excellent introduction to working in care and broadens your understanding of working with people of all ages. The Level 3 Award in Health & Social Care course includes basic human development, legislative frameworks and protocols, how care is accessed and delivered in the UK, and core approaches to service users. By the end of this Health & Social Care: Level 3 Award in Health & Social Carecourse, you will be confident enough to take the next step on the career ladder, as you will learn everything you need to know to successfully work in a care setting and provide assistance to those with a wide range of needs. If you want to learn about Health & Social Care: Level 3 Award in Health & Social Care and become an expert in the field, you have arrived at the right place. Why choose this Health & Social Care: Level 3 Award in Health & Social Care Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Health & Social Care: Level 3 Award in Health & Social Care Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Health & Social Care: Level 3 Award in Health & Social Care course. Main Course: Level 3 Award in Health & Social Care Course Free Courses included with Health & Social Care: Level 3 Award in Health & Social Care Care course: Course 01: Level 2 Health & Care Course 02: Level 3 Diploma in Healthcare Support Course 03: Diabetes Awareness Training Course 04: Healthcare Management Training [ Note: Free PDF certificate as soon as completing the Health & Social Care: Level 3 Award in Health & Social Care course] Health & Social Care: Level 3 Award in Health & Social Care Online Our Health & Social Care: Level 3 Award in Health & Social Care course provides an excellent introduction to working in the care industry, equipping you with essential knowledge and skills. The Health & Social Care: Level 3 Award in Health & Social Care course broadens your understanding of working with individuals of all ages, ensuring you’re prepared for various care settings. You will explore topics such as basic human development, legislative frameworks, and protocols in the Health & Social Care: Level 3 Award in Health & Social Care course. Additionally, you'll learn how care is accessed and delivered in the UK, with a focus on core approaches to supporting service users. Enroll now to build a strong foundation in care! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Health & Social Care: Level 3 Award in Health & Social Care Course. Who is this course for? Health & Social Care: Level 3 Award in Health & Social Care Online This Health & Social Care: Level 3 Award in Health & Social Care Care course is ideal for people who want to work in health & social care or are already working and want to improve their knowledge and skills. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 3 Award in Health & Social Care (RQF) Level 3 Award in Health & Social Care (VRQ) NCFE CACHE Level 3 Award in Health & Social Care level 3 nvq health & social care Level 3 Certificate in Health & Social Care (VRQ) Level 3 Diploma in Health & Social Care Level 2 Award in Health and Safety in Health & Social Care (RQF) NCFE CACHE Level 3 Extended Diploma in Health & Social Care Requirements Health & Social Care: Level 3 Award in Health & Social Care Online To enrol in this Level 3 Award in Health & Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Award in Health & Social Care Course. Be energetic and self-motivated to complete our Level 3 Award in Health & Social Care Course. Basic computer Skill is required to complete our Health & Social Care: Level 3 Award in Health & Social Care Course. If you want to enrol in our Health & Social Care: Level 3 Award in Health & Social Care Course, you must be at least 15 years old. Career path Health & Social Care: Level 3 Award in Health & Social Care Online This comprehensive Health & Social Care: Level 3 Award in Health & Social Care Care course can help you get a rewarding job working in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools.
Crafting Educational Excellence: Education Management Course Embark on a transformative journey into the heart of educational leadership with our 'Education Management' course. Beyond the traditional realm of administration, this course is a symphony of knowledge, blending the art and science of fostering an exceptional learning environment. Dive into the core modules, where you'll unravel the intricacies of educational administration and learn the nuanced skills required for effective school management. From cultivating professional development opportunities for teaching assistants to ensuring the highest standards of teaching for pupils with special educational needs (SEN), this course is a beacon of educational excellence. Learning Outcomes Master the principles of educational administration and management. Develop strategies for creating and maintaining a positive school culture. Implement high-quality teaching methodologies for pupils with SEN. Acquire skills in workplace development and stress management. Safeguard students through comprehensive knowledge of safety and maintenance protocols. Why choose this Education Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Education Management course for? Aspiring and current educational administrators. Teaching assistants seeking professional growth. Individuals interested in school culture and leadership. Education professionals aiming for self-improvement. Anyone passionate about fostering a safe and positive learning environment . Career path School Administrator: £25,000 - £40,000 Educational Manager: £30,000 - £50,000 Special Education Coordinator: £25,000 - £40,000 Curriculum Developer: £30,000 - £45,000 Education Consultant: £35,000 - £55,000 School Safety Officer: £25,000 - £35,000 Prerequisites This Education Management course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Education Management course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Educational Administration and Management Educational Administration and Management 00:11:00 Module 02: Introduction to School Administration Introduction to School Administration 00:12:00 Module 03: Professional Developments for a TA Professional Developments for a TA 00:29:00 Module 04: Providing the Best Learning Environment Providing the Best Learning Environment 00:20:00 Module 05: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:13:00 Module 06: SEN Support SEN Support 00:12:00 Module 07: High Quality Teaching for Pupils with SEN High Quality Teaching for Pupils with SEN 00:09:00 Module 08: Workplace Development Workplace Development 00:12:00 Module 09: Safeguarding Students Safeguarding Students 00:14:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance As an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:13:00
Overview The Air Hostess / Cabin Crew Training Course provides comprehensive training in the basics of air hostess duties and responsibilities. Participants will learn essential skills and knowledge required for handling emergency situations, providing excellent customer service, and pursuing a career as an air hostess or cabin crew member. Learning Outcomes: Gain knowledge of the basics of air hostess duties and responsibilities, including passenger safety and comfort. Develop skills for handling emergency situations on board an aircraft and ensuring passenger safety. Acquire the necessary skills and attributes required to provide excellent customer service and enhance the overall passenger experience. Learn the essential skills for effective communication, teamwork, and problem-solving in a cabin crew setting. Understand the industry-specific terminology and glossary used in aviation and airline operations. Gain insights into the recruitment process and job application tips for pursuing a career as an air hostess or cabin crew member. Why buy this Air Hostess / Cabin Crew Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Air Hostess / Cabin Crew Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Air Hostess / Cabin Crew Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Air Hostess / Cabin Crew Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Air Hostess / Cabin Crew Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Air Hostess / Cabin Crew Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Basics of Air Hostess Module 1: Who are Air Hostesses? 00:20:00 Module 2: The History of Air Hostess 00:15:00 Module 3: Why Make a Career in Air Hostess? 00:10:00 Duties and Responsibilities of Air Hostesses Module 4: General Duties and Responsibilities 00:15:00 Module 5: Responsibilities Before and After Each Flight 00:10:00 Glossary Module 6: Airline Employment Glossary 00:05:00 Module 7: Glossary: List of Acronyms and Definitions 00:15:00 Training Module 8: Training Facilities and Devices 00:15:00 Module 9: Air Hostess - Initial Safety Training 00:15:00 Module 10: Aviation Indoctrination Training 00:10:00 Handling Emergency Situations Module 11: Dealing with the Situations 00:10:00 Module 12: Abnormal and Emergency Situations Training 00:20:00 Module 13: How to Handle an in-Flight Emergency 00:15:00 Required Skills Module 14: Communication Skills 00:10:00 Module 15: Customer Service Skills 00:10:00 Module 16: Essential Skills Needed 00:10:00 Go for the Job Module 17: Best Qualities to Highlight in Your Air Hostess Application Resume 00:10:00 Module 18: How to be a Stand-Out Candidate 00:10:00 Assignment Assignment - Air Hostess / Cabin Crew Training Course 00:00:00
Embark on a transformative journey with the 'Clinical Pharmacy Certificate Program and Professional Standards' course, a comprehensive learning experience crafted for aspiring pharmacy professionals. Encompassing the rich tapestry of pharmacy's evolution, this program is designed to offer an in-depth understanding of the field, mirroring the excellence of renowned institutions such as Lloyds Pharmacy Clinical Homecare and Clockwork Pharmacy & Travel Vaccination Clinic. It's not just a course; it's a gateway to mastering the intricacies of pharmacy practice, from the foundational aspects in the early modules through the complexities of clinical pharmacy skills to the sophisticated nuances of prescribing and health and safety in the pharmaceutical industry. This course, akin to the enlightening sessions at the Clinical Pharmacy Congress 2023, provides an unparalleled opportunity to grasp the principles and practices that define today's pharmacy landscape. With a curriculum that weaves through the history and development of pharmacy, delves into the rights and responsibilities of pharmacy professionals, and culminates with the latest clinical pharmacy skills, this program is a beacon for those seeking to elevate their expertise. The involvement of experienced industry leaders and the application of professional standards ensures a learning experience that is both enriching and relevant. As you journey through the modules, you'll find each one meticulously aligned with the highest standards of pharmacy practice, reflecting the ethos of events like the Clinical Pharmacy Congress. The course imparts knowledge and nurtures a culture of continuous improvement and professional excellence. This is more than just an educational program; it's a career-defining path that fosters growth, instils confidence, and prepares you for a future at the forefront of the pharmacy profession. Learning Outcomes Acquire foundational knowledge of pharmacy's history and development. Understand the roles, training, and evaluation methods within a pharmacy team. Learn about the standards and ethical guidelines governing pharmacy professionals. Develop clinical pharmacy skills, including prescribing and medication supply. Gain insights into health and safety protocols in the pharmaceutical industry. Why buy this Clinical Pharmacy Certificate Program and Professional Standards? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Clinical Pharmacy Certificate Program and Professional Standards you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Clinical Pharmacy Certificate Program and Professional Standards course for? Graduates aspiring to become pharmacy professionals. Pharmacy technicians seeking advanced career opportunities. Healthcare workers aiming to expand their pharmaceutical knowledge. Pharmacy managers desiring to enhance team training and efficiency. Individuals interested in the evolving field of clinical pharmacy. Prerequisites This Clinical Pharmacy Certificate Program and Professional Standards was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Clinical Pharmacist: £31,000 - £48,000 Per Annum Pharmacy Manager: £28,000 - £50,000 Per Annum Pharmaceutical Researcher: £26,000 - £50,000 Per Annum Hospital Pharmacist: £30,000 - £45,000 Per Annum Community Pharmacist: £31,000 - £46,000 Per Annum Pharmacy Technician: £20,000 - £30,000 Per Annum Course Curriculum Clinical Pharmacy Certificate Program and Professional Standards Module 01 : Introduction to Pharmacy 00:23:00 Module 02 : History and Development of Pharmacy 00:25:00 Module 03 : The Pharmacy Team 00:21:00 Module 04 : Training of the Pharmacy Team 00:40:00 Module 05 : Coaching and Evaluation of the Pharmacy Team 00:16:00 Module 06 : Standards for Pharmacy Professionals 00:32:00 Module 07 : Guidance to Support the Standards for Pharmacy Professionals 01:39:00 Module 08 : The Rights and Responsibilities of Pharmacy Professionals 01:05:00 Module 09 : Pharmacy Practice 00:53:00 Module 10 : Clinical Pharmacy Skills 01:17:00 Module 11 : Offering Enhanced Services 01:06:00 Module 12 : Prescribing 00:57:00 Module 13 : Supplying Medication 00:46:00 Module 14 : Responding to Symptoms 00:43:00 Module 15 : Health and Safety in the Pharmaceutical Industry 00:40:00
Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00
Unleashing your potential in the digital world begins with mastering a fundamental skill that enhances both efficiency and productivity: touch typing. The 'Award in Touch Typing Complete Training at QLS Level 2' offers a structured pathway to not just learning but excelling in touch typing. This course, designed with a blend of theoretical insights and practical drills, aims to transform beginners into proficient typists. Through a series of progressively challenging modules, learners are introduced to the basics before advancing through detailed exercises that cover every aspect of the keyboard, from the home keys to complex sentence drills and numerical typing. Embarking on this course marks the start of a journey towards achieving remarkable typing speed and accuracy, a skill highly prized in numerous professional settings. By the end of this training, participants will not only have developed a valuable skill but also the confidence to apply it across various tasks, whether for academic purposes, professional assignments, or personal projects. The curriculum is carefully tailored to ensure a thorough grasp of touch typing techniques, leading to improved work efficiency and a reduction in typographical errors. Learning Outcomes Master the touch typing technique with a focus on accuracy and speed. Understand the layout of the keyboard and the strategic positioning of letters, numbers, and symbols. Enhance typing proficiency through targeted drills and exercises. Develop the ability to type complex sentences and paragraphs without looking at the keyboard. Achieve significant improvements in typing efficiency and error reduction. Why choose this Award in Touch Typing Complete Training at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Award in Touch Typing Complete Training at QLS Level 2 course for? Beginners eager to learn touch typing from the ground up. Professionals seeking to improve their typing speed and accuracy for workplace efficiency. Students looking to enhance their study and research capabilities through faster typing. Individuals aiming to reduce dependency on spell-check and improve typing confidence. Anyone interested in acquiring a new skill that is beneficial across various digital platforms. Career path Administrative Assistant: £18,000 - £30,000; crucial in managing office tasks with efficiency. Content Writer: £20,000 - £35,000; requires rapid typing for creating engaging content. Data Entry Clerk: £16,000 - £25,000; valued for speed and precision in updating databases. Executive Assistant: £25,000 - £50,000; excels in managing communications and scheduling. Legal Secretary: £20,000 - £40,000; depends on fast typing for documentation and correspondence. Transcriptionist: £18,000 - £30,000; transcribes audio to text with quick and accurate typing. Prerequisites This Award in Touch Typing Complete Training at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Award in Touch Typing Complete Training at QLS Level 2 Module 01: Getting Started 00:05:00 Module 02: DRILL 1 The home keys 00:05:00 Module 03: DRILL 2 e and i, g and h 00:05:00 Module 04: DRILL 3 o and n, shift keys and t 00:05:00 Module 05: DRILL 4 extra practice . and y 00:05:00 Module 06: DRILL 5 , and w 00:05:00 Module 07: DRILL 6 m and u 00:05:00 Module 08: DRILL 7 v and x 00:05:00 Module 09: DRILL 8 sentence drills 00:05:00 Module 10: DRILL 9 figures 00:05:00 Module 11: DRILL 10 alphabetical paragraphs 00:05:00 Module 12: Recap 00:05:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
[Updated: February 2024] By studying our online life coaching course, you can become a trained coach in the upcoming year. Join Now To Begin Your Life coaching journey. Includes additional benefits & unlimited access to our learning platform. A life coach advises and motivates clients on a multitude of personal and professional difficulties. However, giving guidance, consulting, counselling, mentoring, and offering therapy differs from life coaching. This online course will educate you on what life coaching is actually. Who would miss the chance to get 4 Exclusive Career Development Courses COMPLETELY FREE by enrolling in a single course? Everyone will say, 'No one!' We are offering you the following FREE courses:- Course 01: Career Development Coach Course Course 02: Resilience Training Course Course 03: Mental Health Care Course 04: Diploma in Performance Management Course This Advanced Diploma in Life Coaching at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPD UK Quality Standard (with 250 CPD points) Life coaching functions similarly to a mentor. They encourage people and explain aspects of their lives where they could grow or view things differently. A life coach can help you do a variety of essential things better, much like a baseball coach can help you throw the ball better or swing the bat properly. Working as a life coach is a fulfilling way to serve others while also helping yourself. By becoming a life coach ot Mentor yourself, you can - explore life coaching and mentoring jobs, provide life coaching services, coach people in your field of competence, leverage your own experiences to help and train others to accomplish and establish a fantastic coaching framework that allows you to use your abilities together with your beliefs to coach anyone. So join the life coaching and mentoring course now - train to improve people's personal and professional lives. This Advanced Diploma of Life Coaching & Mentoring training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Mentoring course today - gear up with the essential skills to set yourself up for excellence! What do you learn from this Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care course? Understand the fundamentals and purpose behind life coaching. Traverse the development of core beliefs and manage fears. Learn about the types of life coaching and the key attributes of a life coach. Prepare yourself for the Life Coaching & Mentoring certification test. Familiarise yourself with the basics of spiritual life coaching. Explore the ethical and moral aspects of life coaching and protecting clients. Why Prefer Us for Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care? Earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS after completing this course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support 4 Free Gifts are included in this Life Coaching & Mentoring course Free courses will cover the following topics: Free Course 01: Career Development Coach An Overview of Career Coaching The Career Seeker Aspects of Coaching and Mentoring Ethical Introduction to Personal Development Coach Development of Personality Essential UK Employment Law Fundamental Qualities of a Coach Motivating Your Clients Setting Up as a Coach Effective Communication Skills Free Course 02: Resilience Training Resilience-Dealing with Adversity and Setbacks Pathways to Resilience The Pillars of Resilience Training for Resilience Promoting Emotional Resilience - CASMT Mental Toughness & Resilience Free Course 03: Mental Health Care Introduction to Mental Health Mental Health in the Workplace Mental Health Legislation and Services Community Mental Health Teams (CMHTs) The Participation of the Service User Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned Free Course 04: Diploma in Performance Management The Basics Goal Setting Establishing Performance Goals 360-Degree Feedback Competency Assessments Kolb's Learning Cycle Motivation The Performance Journal Creating a Performance Plan Method of Assessment of Advanced Diploma of Life Coaching & Mentoring MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification of Advanced Diploma of Life Coaching & Mentoring Quality Licence Scheme (QLS) Endorsed Certificate CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy Certificates are available CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Life Coaching: The Purpose and Fundamentals 18:50 1: Introduction Video Preview 01:30 2: Life Coaching: The Purpose and Fundamentals Preview 17:20 Module 02: Coaching and Mentoring Models 27:16 3: Coaching and Mentoring Models Part - 01 14:25 4: Coaching and Mentoring Models Part - 02 12:51 Module 03: Motivating Your Clients 10:21 5: Motivating Your Clients 10:21 Module 04: The Coach/Client Relationship 10:08 6: The Coach/Client Relationship 10:08 Module 05: Develop Your Self-Awareness 18:32 7: Develop Your Self-Awareness 18:32 Module 06: The Development of Core Beliefs and Managing Fears 16:47 8: The Development of Core Beliefs and Managing Fears 16:47 Module 07: Life Coaching Types and Key Attributes of a Life Coach 23:59 9: Life Coaching Types and Key Attributes of a Life Coach 23:59 Module 08: Understanding Emotional Intelligence 16:37 10: Understanding Emotional Intelligence 16:37 Module 09: Basics of Spiritual Life Coaching 15:53 11: Basics of Spiritual Life Coaching 15:53 Module 10: Understanding Spiritual Life Coaching 22:07 12: Understanding Spiritual Life Coaching 22:07 Module 11: Self-Improvement 08:06 13: Self-Improvement 08:06 Module 12: Passion 10:01 14: Passion 10:01 Module 13: Personal Skills 11:00 15: Personal Skills 11:00 Module 14: Management Skills 10:41 16: Management Skills 10:41 Module 15: Understanding the Importance of Personal Finance 11:22 17: Understanding the Importance of Personal Finance 11:22 Module 16: Understanding Personal Money Management 11:55 18: Understanding Personal Money Management 11:55 Module 17: Managing Personal Insurance 09:24 19: Managing Personal Insurance 09:24 Module 18: Designing a Personal Budget 08:48 20: Designing a Personal Budget 08:48 Module 19: Money and Mental Health 08:28 21: Money and Mental Health 08:28 Module 20: A Structure for Client Work and Goal Setting 15:26 22: A Structure for Client Work and Goal Setting 15:26 Module 21: Basic Principles for Business Development and Growth 19:40 23: Basic Principles for Business Development and Growth 19:40 Module 22: The Ethical Coach: Protect Yourself and Your Clients 16:26 24: The Ethical Coach: Protect Yourself and Your Clients 16:26 Final Words 01:00 25: Final Words 01:00 Assessment (Optional) 03:00 26: ASSIGNMENT ON - ADVANCED DIPLOMA IN LIFE COACHING AT QLS LEVEL 7 03:00 Order Your Certificate 02:00 27: Order Your CPD Certificate 01:00 28: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 29: Take your career to the next level with HF Online! 01:00 Free Course No 01: Career Development Coach 2:54:13 30: Module 01: An Overview of Career Coaching 16:13 31: Module 02: The Career Seeker 13:41 32: Module 03: Aspects of Coaching and Mentoring Ethical 15:25 33: Module 04: Introduction to Personal Development Coach 11:22 34: Module 05: Development of Personality 17:23 35: Module 06: Essential UK Employment Law 25:35 36: Module 07: Fundamental Qualities of a Coach 34:01 37: Module 08: Motivating Your Clients 11:42 38: Module 09: Setting Up as a Coach 15:18 39: Module 10: Effective Communication Skills 13:33 Free Course No 02: Resilience Training 1:52:01 40: Module 01: Resilience - Dealing with Adversity and Setbacks 12:12 41: Module 02: Pathways to Resilience 23:20 42: Module 03: The Pillars of Resilience 23:14 43: Module 04: Training for Resilience 22:35 44: Module 05: Promoting Emotional Resilience - CASMT 17:27 45: Module 06: Mental Toughness & Resilience 13:13 Free Course No 03: Mental Health Care 1:51:00 46: Module 01: Introduction to Mental Health 12:29 47: Module 02: Mental Health in the Workplace 13:38 48: Module 03: Mental Health Legislation and Services 18:07 49: Module 04: Community Mental Health Teams (CMHTs) 11:42 50: Module 05: The Participation of the Service User 12:42 51: Module 06: Problem Definition 06:34 52: Module 07: Preparing for Brainstorming 06:52 53: Module 08: Generating Solutions (I) 06:36 54: Module 09: Generating Solutions (II) 07:05 55: Module 10: Analyzing Solutions 05:19 56: Module 11: Selecting a Solution 04:34 57: Module 12: Planning Your Next Steps 02:44 58: Module 13: Recording Lessons Learned 02:38 Free Course No 04: Diploma in Performance Management 36:11 59: Module 01: The Basics (I) 05:53 60: Module 02: The Basics (II) 05:38 61: Module 03: Goal Setting 03:55 62: Module 04: Establishing Performance Goals 03:38 63: Module 05: 360 Degree Feedback 02:31 64: Module 06: Competency Assessments 02:39 65: Module 07: Kolb's Learning Cycle 02:09 66: Module 08: Motivation 03:17 67: Module 09: The Performance Journal 03:08 68: Module 10: Creating a Performance Plan 03:23 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for you, if you: Wish to work as a life coach effectively. Wish to expand your knowledge and resources as a life coach. Want to add life coaching to the list of services you already provide as a counsellor, therapist, teacher, speaker, author, or other professional. Wish to become more knowledgeable about and comprehend the life coaching and mentoring sector. Desire a step-by-step system and effective instruments with outcomes that can be verified. Wish to increase your stature and self-assurance as a life coach. Requirements Students from all educational backgrounds are welcome to enrol in this Life Coaching & Mentoring course, which has no academic entry requirements. Career path After completing this Life Coaching & Mentoring course, you can explore trendy and in-demand jobs related to this course, such as: Life Coach - £25,000 to £50,000 Career Coach - £30,000 to £60,000 Executive Coach - £50,000 to £100,000 Health and Wellness Coach - £25,000 to £45,000 Business Coach - £35,000 to £70,000 Relationship Coach - £30,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Advanced Diploma in Life Coaching at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Advanced Diploma in Life Coaching at QLS Level7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Life Coaching course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
[Updated: February 2024] [FREE Mental Health Care Training - MCA & DOLS] [FREE Understanding Children & Young People's Mental Health] [FREE Dual Diagnosis Level 2] [FREE EFT- Emotional Freedom Technique] Life's challenges are inescapable, & we could all use some help when things become challenging - someone to bring some light into a grim situation - Counsellors. Whether you're suffering from depression, anxiety, low self-esteem, or need some guidance in your life, counselling can help. Join this Counselling and Psychology course & learn in detail about counselling. This Advanced Diploma in Counselling at QLS Level 7 is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 250 CPD points) to make your skill development & career progression more accessible than ever! Mental health issues can drastically limit a person's ability to live a happy life. Relationships, family life, & jobs may all be affected by them. Mental health issues affect people of all economic, social, & ethnic backgrounds. People of all ages, from children to the elderly, can be affected by depression & anxiety. What do you learn from our Diploma of Counselling and Psychology (Online) Course: With the aid of this Counselling and Psychology course curriculum, you will gain various vital skills & knowledge, including: Have a thorough understanding of theories & models Discover the legal, cultural, & ethical aspects of professional counselling Learn about the use of medication & therapy to treat mental diseases Know in detail about communication skills & empathy Explore many aspects of life coaching & career counselling This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Progression of Diploma of Counselling and Psychology (Online) Course: After completing this course, you can progress towards- Counselling level 4 Level 2 Certificate in Counselling Skills (RQF) NCFE CACHE Level 3 Diploma in Counselling Skills Level 6 Counselling Advanced Diploma in Counselling at QLS Level 7 course will cover the following topics: Theories and Models Psychotherapy & Psychiatric Disorders Treating Trauma, Stress, and Anxiety Life Coaching Family Law Conflict and Violence Communication Skills 4 Free Gifts are included in this Counselling course Free courses will cover the following topics: Free Course No 01: Mental Health Care Training Mental Capacity Act Decision Making Confidentiality and Record Keeping Authorised Deprivation Legal Background to DOLS Free Course No 02: Understanding Children and Young People's Mental Health Attachment and Relationship Building in Childhood Factors that Influence Development Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young Adults Mental Health Related Legislation in the UK Free Course No 03: Dual Diagnosis Level 2 Drugs and Their Effects Neurophysiology Minimisation and Optical Health Ethical Issues Dual Diagnosis Free Course No 04: EFT - Emotional Freedom Technique Emotional Freedom Technique Applying EFT to Physical Issues Doing Business with EFT Why Choose Our Diploma of Counselling and Psychology (Online) Course: Earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get instant access to this Counselling and Psychology course. Learn Counselling and Psychology from anywhere in the world Counselling and Psychology is affordable and simple to understand Counselling and Psychology is entirely online, interactive lesson with voiceover audio Lifetime access to the Counselling and Psychology course materials Counselling and Psychology comes with 24/7 tutor support The demand for Counselling and Psychology personnel has never been greater. Now is a perfect moment to start a career if you are enthusiastic about assisting people & contributing to the health & welfare of individuals, families, & communities. Enrol in the Counselling and Psychology course & assist people to live a fulfilling life. Certificate of Completion After successfully completing this course, you can order your CPD Accredited PDF Certificate (Advanced Diploma in Counselling at QLS Level 7 ) as proof of your achievement. For the Hard Copy certificate, you have to pay £29.99 + Postal Charge. CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 09:53 1: Introduction Video Preview 01:26 2: Counselling and Counsellors Preview 08:27 Module 02: Theories and Models (Part 1) 12:49 3: Theories and Models of Counselling (Part 1) 12:49 Module 03: Theories and Models (Part 2) 13:48 4: Theories and Models of Counselling (Part 2) 13:48 Module 04: Legal, Cultural and Ethical Issues 12:00 5: Legal, Cultural and Ethical Issues in Professional Counselling 12:00 Module 05: Forms of Psychotherapy 12:03 6: Forms of Psychotherapy 12:03 Module 06: Psychotherapy 09:06 7: Counselling and Psychotherapy 09:06 Module 07: Dynamic Psychotherapy 18:50 8: Dynamic Psychotherapy 18:50 Module 08: Childhood and Adolescent Psychiatric Disorders 14:43 9: Childhood and Adolescent Psychiatric Disorders 14:43 Module 09: Working with Children and Adolescents in Schools 13:34 10: Counselling Children and Adolescents in Schools 13:34 Module 10: Treating Trauma and Substance Abuse 10:59 11: Counselling Trauma and Substance Abuse 10:59 Module 11: Treating Stress and Anxiety Disorders 17:52 12: Module 11: Counselling Stress and Anxiety Disorders 17:52 Module 12: Treating Personality Disorders 25:53 13: Counselling Personality Disorders 25:53 Module 13: Treating Mood Disorders and Depression 12:45 14: Counselling Mood Disorders and Depression 12:45 Module 14: Treating Eating & Sleeping Disorders 27:48 15: Counselling Eating & Sleeping Disorders 27:48 Module 15: Life Coaching and Career 10:12 16: Life Coaching and Career Counselling 10:12 Module 16: Family Law 13:35 17: Family Law 13:35 Module 17: Framing Family Law 13:43 18: Framing Family Law 13:43 Module 18: Marriage in Family Law 09:48 19: Marriage in Family Law 09:48 Module 19: Domestic Violence 14:55 20: Domestic Violence 14:55 Module 20: Couple and Family Counselling 15:18 21: Couple and Family Counselling 15:18 Module 21: Conflict Resolution 09:37 22: Conflict Resolution 09:37 Module 22: Pre-Marital 11:21 23: Pre-Marital Counselling 11:21 Module 23: Affairs 12:57 24: Affairs 12:57 Module 24: Apology & Forgiveness 10:09 25: Apology & Forgiveness 10:09 Module 25: Adapting to Changes 10:18 26: Adapting to Changes 10:18 Module 26: Treating Self-Harm and Suicide 11:31 27: Counselling Self-Harm and Suicide 11:31 Module 27: Engaging and Assessing the Patients 12:45 28: Engaging and Assessing the Clients 12:45 Module 28: Helping the Client in Crisis 08:38 29: Helping the Client in Crisis 08:38 Module 29: Crisis Intervention 08:03 30: Crisis Intervention 08:03 Module 30: Low Intensity CBT Treatment 10:41 31: Low Intensity CBT Treatment 10:41 Module 31: Medication and Therapy in the Treatment of Mental Illness 14:38 32: Medication and Therapy in the Treatment of Mental Illness 14:38 Module 32: Communication Skills and Empathy 12:36 33: Communication Skills and Empathy in Counselling 11:36 34: Final Words Preview 01:00 Assessment (Optional) 04:00 35: Assignment - Advanced Diploma in Counselling at QLS Level 7 Preview 04:00 Order Your Certificate 02:00 36: Order Your CPD Certificate 01:00 37: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 38: Take your career to the next level with HF Online! 01:00 Free Course No 01: Mental Health Care Training - MCA & DOLS 1:54:42 39: Module 01: The Mental Capacity Act 08:36 40: Module 02: Assessment of Mental Capacity 07:27 41: Module 03: Best Interest Decision Making 11:33 42: Module 04: Advocacy and Advance Planning 07:57 43: Module 05: Providing Care or Treatment to People Who Lack Capacity 07:15 44: Module 06: Confidentiality and Record Keeping 06:07 45: Module 07: Public Bodies and Services Created by MCA Act 2005 04:37 46: Module 08: Interface with Legislation, Policy and Procedures 08:26 47: Module 09: Deprivation of Liberty Safeguards 09:11 48: Module 10: Authorised Deprivation 11:18 49: Module 11: Legal Background to DOLS 07:52 50: Module 12: The MCA (2005) and DOLS During a Pandemic 09:46 51: Module 13: Liberty Protection Safeguards (LPS) 14:37 Free Course No 02: Understanding Children and Young People's Mental Health 3:40:24 52: Module 01: Introduction to Mental Health 14:09 53: Module 02: Child Psychology 21:26 54: Module 03: Attachment and Relationship Building in Childhood 28:33 55: Module 04: Impacts of Separation and Loss on Attachment 16:01 56: Module 05: Factors that Influence Development 18:39 57: Module 06: Mental Health Problems in Young and Adults 10:22 58: Module 07: Other Mental Health Problems in Young and Adults 10:43 59: Module 08: Autism, ADHD and Dyslexia in Young and Adults 21:00 60: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 61: Module 10: The Self Harming Behaviour 13:14 62: Module 11: Mental Health Treatment and Medicine 13:17 63: Module 12: Mental Health over Life Span and Society in the UK 09:49 64: Module 13: Mental Health Related Legislations in the UK 21:29 Free Course No 03: Dual Diagnosis Level 2 4:31:11 65: Module 01: Dual Diagnosis: A Challenge of New Era 20:19 66: Module 02: Drugs and Their Effects 24:37 67: Module 03: Mental Health: An Introduction 33:27 68: Module 04: Brain Works - Neurophysiology 25:11 69: Module 05: Harm Minimisation and Optical Health 32:33 70: Module 06: Models of Care and Dual Diagnosis 23:36 71: Module 07: Psychological Interventions in Dual Diagnosis 13:28 72: Module 08: Practice and Policy Issues 13:50 73: Module 09: Ethical Issues and Mental Health Act 19:46 74: Module 10: The Assessment Process in Dual Diagnosis 23:13 75: Module 11: Treatment in Dual Diagnosis 41:11 Free Course No 04: EFT - Emotional Freedom Technique 1:04:12 76: Module 01: What Is EFT (Emotional Freedom Technique)? 06:36 77: Module 02: EFT and Emotions, The Brain (EFT with the body) 06:46 78: Module 03: EFT Procedure 09:07 79: Module 04: Detailed Instructions of EFT 07:37 80: Module 05: Applying EFT to Physical Issues 08:13 81: Module 06: Treating Children with EFT 07:42 82: Module 07: EFT That Can Improve/ Heal Life & Tips 08:17 83: Module 08: Doing Business with EFT 09:54 Who is this course for? Anyone from any background can enrol in this Counselling and Psychology course. Nevertheless, this course is particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol in the Diploma of Counselling and Psychology (Online) Course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Career path This Diploma of Counselling and Psychology (Online) Course will help you when you apply for positions like: School counsellor Mental Health Social Worker Psychologist Mental Health Counsellor Operating Your Own Counselling Practice Careers Counsellor or Adviser Drug and Alcohol Counsellor Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate Accredited by CPDQS Digital certificate - Included Assessment Process You have to complete the course assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve a Quality Licence Scheme endorsed certificate. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theexam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Advanced Diploma in Counselling at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)