[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques. You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Get a grip on the core fundamentals of Vue.js 3 and learn to build reusable components-based applications with the help of this course. This course includes three projects that will help you gain hands-on experience with Vue.js, Vuex, and Vue router.
This HACCP Level 3 (Hazard Analysis Critical Control Point) course is essential for all managers, supervisors and business owners within all areas of the food sector if you want to keep your customers and your business safe. This course is also for anybody wanting to develop their careers with an internationally recognised qualification.
Transform your passion for fitness into a fulfilling career with our Fitness Instructor Course: Beyond Workout Routines - Inspiring Change. Gain expertise in anatomy, exercise programming, nutrition, and coaching skills. Elevate your professional practice with business skills, and delve into exercise physiology. Become a well-rounded fitness professional ready to inspire positive change. Enroll now for a transformative journey in holistic wellness and advanced fitness management.
Duration 1 Days 6 CPD hours This course is intended for In this course, students will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to use their time more effectively. Overview Upon successful completion of this course, students will take ownership of their time management in order to achieve their goals and lead a more productive life. In this course, students will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to use their time more effectively. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Setting SMART Goals The Three P's The SMART Way Prioritizing Your Goals Evaluating and Adapting The Power of Routines What is a Routine? Personal Routines Professional Routines Six Easy Ways to Simplify Your Life Scheduling Yourself The Simple Secret of Successful Time Management Developing a Tracking System Scheduling Appointments Scheduling Tasks Keeping Yourself on Top of Tasks The One-Minute Rule The Five-Minute Rule What To Do When You Feel Like You're Sinking Tackling New Tasks and Projects Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! Using Project Management Techniques The Triple Constraint Creating the Schedule Using a RACI Chart Creating a Workspace Setting Up the Physical Layout Ergonomics 101 Using Your Computer Efficiently Organizing Files and Folders Organizing Paper Files Organizing Electronic Files Scheduling Archive and Clean-Up Managing E-Mail Using E-mail Time Wisely Taking Action! Making the Most of Your E-mail Program Taking Time Back from Handheld Devices Tackling Procrastination Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Overview This comprehensive course on Mastering Organizational Chaos will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mastering Organizational Chaos comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Mastering Organizational Chaos. It is available to all students, of all academic backgrounds. Requirements Our Mastering Organizational Chaos is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 5 lectures • 00:00:00 total length •: 00:00:00 •: 00:00:00 •: 00:00:00 •: 00:00:00 •: 00:00:00
In today's fast-paced world, anxiety has become a common challenge, affecting personal well-being and professional performance. "Anxiety: Beating Anxiety" is a course designed to address this pressing issue, offering insights and strategies for managing anxiety effectively. Understanding the role of neurotransmitters and the power of techniques like the Emotional Freedom Technique and NLP Anchoring can transform your approach to anxiety. Additionally, the course emphasizes the importance of nutrition in emotional health. Armed with these tools, you'll not only enhance your personal well-being but also improve your professional life by fostering a calm, focused mindset. This course is an invaluable resource for anyone looking to navigate the demands of modern life with greater ease and confidence. Learning Outcome: Upon completion of the Anxiety: Beating Anxiety course, you will be able to: Understand anxiety's neurological underpinnings. Master the Emotional Freedom Technique. Apply NLP Anchoring for relief. Identify anxiety-reducing nutritional plans. Achieve improved emotional well-being. "Anxiety: Beating Anxiety" offers a transformative approach to understanding and managing anxiety through a deep dive into its neurological and psychological aspects. This course illuminates the role of neurotransmitters in anxiety, focusing on GABA's calming effects on the brain. It introduces innovative methods like the Emotional Freedom Technique and NLP Anchoring, providing you with powerful tools for anxiety relief. Additionally, the inclusion of tailored meal plans showcases the significant impact of nutrition on managing anxiety symptoms. By exploring these areas, "Anxiety: Beating Anxiety" empowers you with knowledge and practical strategies to confront and reduce anxiety, fostering a more peaceful and enjoyable life. Perfect for anyone seeking to overcome anxiety, this course lays the groundwork for lasting emotional resilience. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anxiety: Beating Anxiety course is ideal for: Individuals seeking strategies to manage personal anxiety. Professionals desiring improved focus and stress management. Healthcare practitioners interested in alternative anxiety therapies. Teachers and counselors looking for tools to support others. Anyone aiming to enhance their emotional and mental well-being. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path This Anxiety: Beating Anxiety course will help you to pursue a range of career paths, such as: Mental Health Counselor Wellness Coach Human Resources Specialist Healthcare Support Worker Stress Management Consultant Educational Well-being Officer Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Be you a fresher or an intermediate learner who wants to set an example in the ever-expanding field of UK insurance this course is the panacea for all your cravings. To dominate over your competitors, take advantage of this tailor-made 3D Insurance Course without sacrificing your regular schedule and comfort zone. Throughout the Insurance Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Insurance Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Insurance Bundle Consists of the following Premium courses: Courses are included in this Insurance Bundle: Course 01: Insurance Broker Training Level 3 Course 02: Stakeholder Management Course 03: Stocks, Shares and Forex Trading - Level 2 Course 04: Sage 50 Training Course 05: GDPR Data Protection Level 5 Course 06: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 07: Compliance & Business Risk Management Course 08: Applied Business Analysis Diploma Course 09: Level 3 Tax Accounting Course 10: Financial Investigator Course 11: Effective Communication Skills Enrol now in Insurance To advance your career, and use the premium study materials from Apex Learning. Insurance Broker Training The Insurance bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Insurance Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Insurance Broker Training This Insurance Broker Training is designed for those seeking to secure a career in the Insurance industry and also for those trying to brush up on their existing knowledge about Insurance. Requirements Insurance Broker Training Only a smart device and stable internet connection are required to enrol for this Insurance Broker Training! Career path Insurance Broker Training Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Insurance Broker Training Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
PA - Personal Assistant Give a compliment to your career and take it to the next level. This PA - Personal Assistant Will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this PA - Personal Assistant Bundle will help you stay ahead of the pack. Throughout the PA - Personal Assistant Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this PA - Personal Assistant Course, you will get 11 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This PA - Personal Assistant Bundle Consists of the following Premium courses: Courses are included in this PA - Personal Assistant Bundle? Course 01: Personal Assistant & Skill Development Training Course 02: Paralegal Course 03: GDPR Course 04: Microsoft Office Essentials Course 05: Document Control Course 06: Touch Typing Essentials Course 07: Online Meeting Management Course 08: Minute Taking Essentials Level 2 Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course Enrol now in PA - Personal Assistant To advance your career, and use the premium study materials from Apex Learning. The PA - Personal Assistant bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PA - Personal Assistant Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this PA - Personal Assistant Bundle. Requirements This PA - Personal Assistant Course has been designed to be fully compatible with tablets and smartphones. Career path After successful completion this course, you can explore opportunities such as: Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Personal Assistant & Skill Development Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.