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Goal Setting Skills Training Course Online

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will equip you with the essential techniques to set meaningful and achievable goals in all areas of your life. You will learn to create clear and actionable plans, stay focused, overcome obstacles, and measure progress effectively. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Recognise the importance and benefits of setting goals. Develop the practical goal setting skills required to achieve your goals. Understand vision vs execution. Understand why people fail to achieve goals and what they should not do to achieve their goals timely. Learn about strategic execution and its importance in setting a goal. Learn to set powerful goals smartly. Get a better understanding of the importance of performance coaching. Learn to overcome the fear of failure and conceivably manage all your tasks. Why Goal Setting Skills Training Course right for you? This goal setting skills training course online is designed by the experts to help anyone who is working in the direction of setting the goals. This online course will help you recognize your requirements and set up and reach the aim accordingly. After taking this flexible course, you will also be able to make a plan that will help you meet your goals without crossing the deadline. This goal setting skills training course online will also help you understand the importance of strategic execution and execution without intention. After taking this comprehensive online course, you will be able to learn the importance of performance coaching and overcome the fear of failure. By the end of the course, you will have a comprehensive understanding of the importance and benefits of goal setting and will also learn the skills required to set a specific goal in life. This online course will also help you learn various strategies for achieving the goal on time. Goal Setting Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Goal Setting Skills Introduction to Goal Setting Vision Vs Execution Execution Without Intention Strategic Execution - Part 1 Strategic Execution - Part 2 Setting Powerful Goals the Smart Way The Importance of Performance Coaching Why People Fail to Reach Their Goals Overcoming the Fear of Failure Who should take this course? This goal setting skills training course online is ideal for anyone willing to learn how to achieve their goals and enhance their goal setting skills. Anyone who has to meet their deadlines and work on their time management skills can also opt for this popular online course. Entry Requirements There are no academic entry requirements for this Goal Setting Skills Training Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This goal setting skills training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Goal Setting Skills Training Course Online
Delivered Online On Demand
£25

Domestic Violence and Abuse Diploma

By Training Tale

Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This Violence and Abuse Diploma course will teach you how to recognise violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how domestic violence affects women and children. Through thiscourse, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Violence and Abuse Awareness Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Course Course 01: Domestic Violence and Abuse Diploma Course 02: Clinical Psychology Diploma Course 03: Level 2 Certificate in Understanding Safeguarding and Prevent ***Others Included of Violence and Abuse Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Abuse Diploma Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- ***GIFT Courses: ------------------- ***Clinical Psychology Diploma*** Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy ------------------- ***Level 2 Certificate in Understanding Safeguarding and Prevent*** Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method After completing each module of the Violence and Abuse Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Abuse Diploma course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Abuse Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Abuse Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Domestic Violence and Abuse Diploma
Delivered Online On Demand18 hours
£12

Negotiation Skills - Level 5

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Level 5 will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Level 5 course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Level 5 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Level 5 course. ******Courses are included in this Negotiation Skills - Level 5 Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Level 5 course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Level 5 Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Level 1 Business Management*** Course Curriculum: Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises ---------------- ***Level 3 Business Administration*** Course Curriculum: Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management ---------------- Assessment Method After completing each module of the Negotiation Skills - Level 5, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Level 5 could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills - Level 5 course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills - Level 5
Delivered Online On Demand13 hours
£12

Health and Social Care Training

By Training Tale

This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing Health and Social Care management profession. With our help, take the first significant step toward reaching your full potential now. Our Health and Social Care is designed to help you gain knowledge and basic professional employability skills in these fields. The course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in Health and Social Care professions. Professionals have designed this course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this course, you will be able to: Describe the fundamentals of Health and Social Care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Why Choose Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Health and Social Care ***Free Course*** Course 01: Adults Support Worker Course ***Others Included Free 2 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Health and Social Care*** Course Curriculum Module 1: A Quick Overview of Health and Social Care The Difference Between Healthcare and Social Care Healthcare Overview Social Care Overview Important Terminology Module 2: Understanding Healthcare Defined Healthcare Who Provides Healthcare? What are Primary, Secondary and Tertiary Care? Where is Healthcare Provided? Healthcare Rights and Choices Continuing Healthcare (CHC) Module 3: Understanding Social Care What is Social Care? Who is Entitled to Social Care? Who Provides Social Care? How Do I Access Social Care? Where Can I Get Information and Advice about Social Care? Social Care Needs Assessments Eligibility for Social Care Module 4: The UK Health System What is the NHS Key Concepts and Principles of the NHS The Emotional Environment The Indoor Environment The Outdoor Environment Module 5: Care and Support Planning What is Care and Support Planning? How will I be Involved in the Care and Support Planning Process? What If I Lack the Capacity to Take Care of and Support Planning Decisions? What will My Care and Support Plan Cover? Can My Care and Support Plan be Connected to Other Plans? Will My Care and Support Plan be Reviewed? Module 6: Person-Centred Care What is Person-centred Care? The Importance of Person-centred Care The Evolution of the Person-centred Care Putting Person-centred Care into Practice Module 7: Communication in Health and Social care The Communication Cycle Forms of Communication Contexts of Communication Barriers to Communication Overcoming Barriers to Communication Module 8: Developing Effective Communication Skills Communicating Effectively The Benefits of Effective Communication Module 9: Developing Listening Skills Active Listening Skills Responding to Feelings Tips for Becoming a Better Listener What is Said and What is Heard Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Health and Social Care: Equality, Diversity and Rights Discrimination and Its Types Importance of Preventing Discrimination Module 11: Responsibilities for Health and Safety Describe Potential Hazards in Health and Social Care Environments Classification of Hazards Route of Entry Adverse Effects Injury or Harm Poor Standards of Care Module 12: Safeguarding in Social Care What is Safeguarding? Who Do the Safeguarding Duties Apply to? What Safeguarding Duties Does the Local Authority Have? Adult Safeguarding Which Adults Might Require Safeguarding? Safeguarding Responsibilities - a Stepped Approach The Six Safeguarding Principles Role of Good Communication in Safeguarding Module 13:Identifying Social Risk and Needs in Health Care Identifying Social Risks and Needs Principles for Primary Screening Primary Screening Tools Leveraging Secondary Data for Risk Assessment Ongoing Challenges with Screening Implementation Recommendation for Continued Exploration ----------------------------- ***Adults Support Worker course*** Course Curriculum Module 01: Introduction to Adults Support Worker Module 02: Introduction to Psychology of Older Age - Part I Module 03: Psychology of Older Age - Part II Module 04: Impact of Mental Health in the Old Age Module 05: Dealing with Life Module 06: Enhancing Health And Wellbeing Assessment Method After completing each module of the Health and Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Health and Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Health and Social Care Training
Delivered Online On Demand10 hours
£12

Business Management Course

4.7(26)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Business Management Course
Delivered Online On Demand9 hours
£12

Overcoming Roadblocks to Diversifying your Workforce

5.0(1)

By Enspark

Building a diverse organization often means doing things differently or exploring brand-new strategies to see what starts to result in effective change. And change can sometimes come with roadblocks. Being proactive about preventing roadblocks and evaluating progress along the way can ensure that you don't get stuck or that your efforts go stale. This course identifies some of the possible roadblocks organizations face when implementing their D&I initiatives and three proven strategies to achieve D&I goals. Length: 4:14 Learning Objectives Assess personal readiness to contribute to an inclusive workplace culture, considering the importance of understanding cultural differences and fostering an environment where diverse backgrounds feel valued and respected.;Apply a practical approach to diversification by starting small, continuously improving, and learning to identify and overcome potential roadblocks in the organization's diversity initiatives.;Evaluate concerns about inclusivity in the hiring process, reflecting on questions prospective employees may ask and acquire actionable solutions to create a more inclusive work environment.

Overcoming Roadblocks to Diversifying your Workforce
Delivered Online On Demand7 minutes
£4.95

Unleash Your Inner Orator: Transform Your Public Speaking Skills in Just Days! (starting 21 Aug '23)

5.0(5)

By Abu Yusra

Unleash Your Inner Orator: Use Our Expertly Designed Training Course to Transform Your Public Speaking Skills and Captivate Any Audience.

Unleash Your Inner Orator: Transform Your Public Speaking Skills in Just Days! (starting 21 Aug '23)
Delivered OnlineFlexible Dates
£697

Child Psychology & Child Care

4.7(26)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Child Psychology & Child Care Course might help you get there! Expand your expertise with high-quality training - study the Child Psychology & Child Care and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Child Psychology & Child Care online training course. The Child Psychology & Child Care online training course is accredited by CPD. This Child Psychology & Child Care training course takes about 12 hours to complete. You'll also get expert assistance from us to answer any queries you may have while studying our Child Psychology & Child Care course. To provide you with the most comfortable and rich learning experience possible, we divided the Child Psychology & Child Care course into several in-depth modules. After completing the course, you will receive an instant e-certificate as proof of your skills and competency. Simply enrol in this course to add these excellent new skills to your resume and increase your employability. The Child Psychology & Child Care course provides students with an in-depth learning experience at their own pace to enhance their skills development. This Child Psychology & Child Care course will teach you what you need to know to advance in your chosen field. Enroling in the Child Psychology & Child Care course will help you land your dream job quicker than you ever imagined. Get prepared for the role you want. Please Note: This course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Child Psychology to boost and shine your knowledge in this particular field of Psychology. Why Prefer Us? All-in-one package of 2 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey with this course straight away and take a step forward in securing a better future! *** Course Curriculum *** Course 01: Child Psychology Module 1: Introduction This course module covers the following topics: What is Child Psychology? The Environmental Context and Child Development The Scope of Child Development Stages of Development Areas of Development Interrelationship among Various Areas of Development Importance of the Study of Child Development Stages of Psychosocial Development Module 2: Attachment and Relationship Building in Childhood This course module covers the following topics: What is Attachment? Bowlby's Attachment Theory Evolutionary Theory Maternal Deprivation Hypothesis Internal Working Models Imprinting Typical Attachments Understanding Privation and Deprivation Privation Deprivation Government and Program Rules .and more! Module 3: Impacts of Separation and Loss on Attachment This course module covers the following topics: Grief Do Children Grieve Differently to Adults? Infancy and Early Childhood Middle Childhood Adolescence How Divorce Affects Children Factors Affecting Children's Adjustment The Effects of Foster Care Module 4: Factors that Influence Development This course module covers the following topics: Types of Development Recap Influences on Problematic Development Parenting Styles Exposure to Family Problems in Early Life Module 5: Cognitive Development This course module covers the following topics: An Overview of Cognitive Development Piaget's Theory The Information-Processing Theory Cognitive Milestones Age-By-Age Cognitive Development in Infancy Cognitive Development in the Toddler/Preschool Years Cognitive Development in the Middle Years Cognitive Development in Adolescence Module 6: Social and Emotional Development This course module covers the following topics: General Stages of Social Development Attachment and Bonding Stages of Emotional Development Outside Factors Affecting Social Development Family Factors that Affect Social Development Nature vs Nurture Children's Fears Overcoming Social Fears in Children Dealing with Social Phobias .and more! Module 7: Personality and Intellectual Development of Children This course module covers the following topics: Brain Development Intellectual Development at Different Ages Personality/Character Development Psychoanalysis Customisation of Psychoanalytic Concept Erikson and Sullivan's Stages of Psychosocial Growth The Role Socialisation vs Temperament Role of Parent's motivation Temperament/Personality Traits Types of Personalities Types of Children Parent's Temperament and Personality Development Reasons and Results of Childhood Trauma Module 8: Stages of Language Development This course module covers the following topics: Introduction to Language Development Phonological Development Lexical Development Morpho-Syntactic Development Learning and Communication Difficulties Factor Influencing Language Development Linguistic Processes Evolution of Communication Bilingual Children Parent's Role in Helping Children Development of Skills at Different Stages Module 9: Understanding Moral Development This course module covers the following topics: Introduction Moral Development Stages of Moral Growth in Children Piaget on Moral Development Lawrence Kohlberg's Theory of Moral Development Other Theories of Moral Development in Children Freud's Theory of Psychosexual Development Module 10: Problems of Infancy This course module covers the following topics: Introduction Sleep Problems Assessment of Sleeping Problems Proactive Factors and Family Resources Potty Training Problems Learning and Communication Difficulties and more! Module 11: Problems of Childhood This course module covers the following topics: Conduct/Behaviour Disorders Social Information-Processing Theory Family-Based Communication and Problem-Solving Training Home-School Liaison Meetings and Remedial Tuition Development of Fears and Anxieties Causes of Childhood Anxiety Cognitive and Behavioural Treatment Development of the Concept of Pain Family-Based Treatment Approach Module 12: Problems of Adolescence This course module covers the following topics: Overview of Adolescent Psychosocial Issues Drug Abuse Bullying Depression Becoming Street-Drug Free Anorexia Causes of Anorexia Bulimia Nervosa Causes of Bulimia Therapy for Eating Disorders Course 02: Childcare Module 1: Caring for Children Module 2: Healthy Food, Healthy living Module 3: Keeping Children Healthy & Safe Module 4: Child Protection Module 5: Play, Imagination and Creativity Module 6. Introduction to EYFS Module 7. Importance of Early Years in Development Module 8. EYFS Teaching Techniques Module 9. Working as an EYFS Teacher Module 10. Promoting Learning and Development Module 11. Children Having Special Education Needs or Disabilities Assessment Process After you've completed all of the Child Psychology & Child Care course modules, an automated multiple-choice assessment will be used to evaluate your skills and knowledge. You will then receive instant results to let you know if you have successfully passed the Child Psychology & Child Care bundle. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Child Psychology & Child Care
Delivered Online On Demand12 hours
£14

Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs

By iStudy UK

Do you want to provide expert care and support for a loved one who is suffering from drug addiction? Are you considering a career in addiction counselling or recovery work? This Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Course will benefit anyone who wants to broaden their understanding of drug addiction and learn how to deliver early intervention and treatment for those who are struggling with drug abuse. In this comprehensive course you will start by familiarising with different types of drugs and their effects, including the psychology behind drug addiction and the causes and stages of addiction. Later, you'll move onto harm reduction strategies and long-term health outcomes, before exploring the psychology behind substance abuse and neurophysiology. Lastly, you will look into the trauma model and early intervention treatments such as holistic addiction therapy. This course is ideal for anyone who wants to run family support groups or wants to update their career skills in this field. Enrol in this course today and make a difference to vulnerable people's lives by delivering a successful drug intervention for your loved ones or clients. What you'll learn Understand the psychology, causes and cycle of addiction Expand your knowledge of the effects of alcohol, tobacco, cannabis, and other substances Familiarise with the early intervention process and areas of development Broaden your understanding of pharmacotherapies and pharmaceutical drugs Explore the stages of change model of overcoming addiction Develop the skills to deliver a professional intervention for drug abusers or loved ones struggling with substance abuse Learn about the benefits and costs of drug use prevention Gain an understanding of holistic treatment and integrative therapies for treating addiction Requirements Only requirements is computer with sound Self paced training Who this course is for: Anyone who wants to learn how to deliver a brief intervention with loved ones using alcohol, ICE & other drugs Advanced practitioners who want to receive updated skills in evidence base best practice from an integrative holistic approach Clinicians and Counsellors that would like to earn 12 points of CPD (Continuing Professional Development) for their counselling peak body (APS, ACA, AASW, CPS, PACFA etc) Promotional Video Promotional 5 minute video FREE 00:06:00 SAMHI Dual Diagnosis Intro video SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides FREE 00:04:00 Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9) 00:15:00 Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10) 00:10:00 Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12) 00:18:00 Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13) 00:13:00 Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18) 00:19:00 Module 2 Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2 00:16:00 Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 4 content part 00:17:00 Module 2 Addictions & Mental Health: VIDEO PART 5 content part 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 6 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 7 content part 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 8 content part 00:11:00 Module 2 Addictions & Mental Health: VIDEO PART 9 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 10 content part 00:13:00 Module 3 Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 00:23:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part 00:09:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part 00:18:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6 00:11:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7 00:12:00 Module 4 Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part 00:10:00 Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part 00:19:00 Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part 00:16:00 Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part 00:11:00 Module 5 Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f 00:20:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3 00:13:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4 00:12:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7 00:18:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8 00:17:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2 00:20:00 Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs 00:00:00

Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs
Delivered Online On Demand12 hours 17 minutes
£25

Medical Secretary & Receptionist - Course

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Medical Secretary & Receptionist - Course
Delivered Online On Demand6 days
£59