11868 Courses delivered Online

Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

Evidence suggests great virtual training can can be dramatically more effective than face-to-face. In fact, the Neuroleadership Institute’s research suggests that a smart virtual learning programme is around 6 times more likely to get people to take actions than an in-person course! Harness that power by building your staff’s skills in these key areas: Understanding the role of training and development Learning theories and styles The thinking environment – active vs passive Methodologies and techniques – why do we do what we do? Setting great aims and objectives Lesson planning and effective timing Activities that give your virtual courses the edge

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.

Enrol now on our FREE mini course and learn how to assess and improve the security of your home.

Are you curious about your preference type, lets explore the Myers-Briggs preferences and you can make your own judgement call on where you think this might fit. 

Demonstrate your competence as a humanitarian professional and commitment to your professional development with this free certification program. https://www.disasterready.org/free-core-humanitarian-certification

This is a short webinar on the future of workplace mental health, what needs to change and ways forward. Course curriculum 1 Webinar replay The Future of Workplace Mental Health Take action here Downloadable Documents

In partnership with Mercy Corps, DisasterReady developed a no-cost certificate program comprised of online courses, interactive scenarios, and a test covering best practices of procurement, warehousing, fleet management, and asset management. https://www.disasterready.org/procurement-logistics-certificate