45039 Courses delivered Online

This course is aimed at anyone looking to gain entry into the IT field as an IT Support Technician. Support Technicians are the backbone of any IT department. They ensure the smooth running of the IT within a company or organisation and offer guidance to anyone needing assistance. As a result, technical support is one of the most abundant jobs available within the IT industry.

Give your client a great way to reduce fat in the under chin area and body regions. Treat areas of localised fat such as the thighs, stomach, back, chin, knees and chest in adults up to 60 years of age. The treatment takes approximately 30-60 minutes per session, and multiple sessions are usually needed, 4 weeks apart. This course includes in depth theory of the skin, pre and after care for your client. We will provide you with full information on the treatment including what products to use, legislations relating to the process and a full end to end treatment demonstrations on multiple areas of the body. Additional course details Course Contents Cosmetic College and Student Information Health & Safety in the Workplace Blood-borne Pathogens + Needle Stick Injuries Safe Disposal Of Sharps & Hazardous Waste Health & Safety Video Anatomy & Physiology Medication Storage Client consultation and pre-treatment checks Aqualyx fat dissolving Deso Face and Body Deso Face and Body Fat-dissolving Injections Demonstration Understanding Body Fat Weight & Obesity ASEPTIC technique Pre & Post care FAQ This course was designed for learners to refresh their subject knowledge and practical skill; with prior subcutaneous injection experience, we suggest you attend our onsite training course for learners without previous training. Course Features CPD Accredited CourseVetted accredited trainingFully Online TrainingTrain your way on any deviceFull DemonstrationComplete end to end treatment demonstrationImmediate CertificationDelivered immediately after completion Frequently Asked Questions How long do I have to complete the training course? Once you have logged in and started your training course you will have 3 months to complete your training. Can I train straight away after making payment? Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course. Can I get insurance once I have completed this training? Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status. We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. Is this course accredited? Yes. This training course is accredited by the CPD group.

In today’s digital age, Instagram stands as a pivotal platform for businesses seeking to thrive in the online marketplace. With over a billion active users, mastering Instagram marketing has become a vital concern for companies aiming to expand their reach, engage with their audience, and drive conversions. The platform’s visual appeal and diverse features offer an unparalleled opportunity for brands to connect authentically with their target demographics, making it an indispensable tool for any modern marketing strategy. To shed light on this highly demanded skill, our QLS certificate, “Instagram Marketing Masterclass,” is meticulously crafted to equip individuals and businesses. This course is enriched with the essential skills needed to harness the power of Instagram for business growth. The course begins with an in-depth exploration of Instagram marketing fundamentals, delving into profile optimisation, hashtag research strategies, and creating compelling posts and teasers. From leveraging Instagram stories for product awareness to mastering live sessions for impactful product reveals, this course navigates through Instagram’s diverse functionalities. As Instagram continues to evolve and dominate the social media landscape, understanding its nuances becomes increasingly vital. This masterclass doesn’t just scratch the surface; it dives deep into Instagram’s analytics, content creation strategies, and the integration of complementary platforms like Facebook. By the end, learners will comprehend the intricacies of Instagram marketing and possess actionable insights to craft winning strategies and avoid common pitfalls. Ready to revolutionise your business’s online presence? Elevate your brand’s presence—enrol in our Instagram Marketing Masterclass today and pave the way for unprecedented growth in the digital sphere.

Sale Ends Today Research for Copywriting Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Modern businesses always have a unique way of presenting them to its customers. For this reason, businesses have started seeking professionals who can craft compelling content that not only engages but also converts while keeping the tone of business intact. Over 80% of UK businesses consider high-quality content a primary driver of their success. This is where our Research for Copywriting bundle comes into play. Learn everything from basic Research and Creative Writing to advanced Digital Marketing and SEO tactics. You'll learn how to effectively research market trends, understand consumer behaviour, and craft messages that resonate with your audience. The courses include training in Creative Writing, Blogging, Proofreading, and even specialised fields like Legal Writing and Screenwriting. With this training, you'll be equipped to create impactful, data-driven content across various platforms. Courses Are Included In This Research for Copywriting Training : Course 01: Diploma in Research for Copywriting Course 02: Modern Copywriting Techniques Course 03: Researching & Report Writing Course 04: Diploma in Creative Writing Course 05: Blogging Course 06: Proofreading & Copyediting Course 07: Simple Copywriting Secrets Course 08: Content Writing Course 09: Content Writing & Copy Writing For SEO and Sales Course 10: Certificate in SEO Content Writing Course 11: Digital Marketing - Growth Hacking Techniques Course 12: Learn to Drive Traffic into Sales through Digital Marketing Course 13: Affiliate Marketing Masterclass Course 14: Newspaper Journalism Course 15: Legal English Writing Skills Masterclass Course 16: Write and Publish a Research Paper Course 17: Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 Course 18: Email Writing Training Course 19: Certificate in Freelance Writing Course 20: Award in Essay Writing in English Course 21: Poetry Writing Course 22: Feature Writing Diploma Course 23: Screenwriting for Beginners Course 24: Non-Fiction Writing Workshop Course 25: Novel & Story Writing Workshop Course 26: Diploma in Drama and Comedy Writing Course 27: Writing Short Story and Character Creation Diploma Course 28: Travel Blogger Course 29: Business English and Communication Skills Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! Step into a world where your words not only speak but sell. Enhance your freelance portfolio, secure a position in a top marketing firm, or even launch your own content-driven venture, the Research for Copywriting bundle has the tools and insights you need to succeed. Enrol now and start transforming your passion for writing into a lucrative and rewarding career! Learning Outcomes of this Research for Copywriting Bundle: Master research techniques specific to professional copywriting. Develop advanced copywriting skills for digital and print media. Apply SEO strategies to enhance content visibility and engagement. Learn to edit and proofread content to industry standards. Gain expertise in digital marketing and affiliate marketing strategies. Craft compelling narratives for blogs, scripts, and digital content. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away! The "Research for Copywriting" course bundle is a designed to elevate your writing and research skills to professional standards. By mastering research techniques specific to copywriting, learners will understand Market Analysis, Audience Preferences, and Competitive Landscapes, which are crucial for creating content that resonates and persuades. This foundational skill not only improves the quality of the content but also ensures that it aligns perfectly with client objectives and market needs. In addition to research, participants will develop advanced copywriting skills for both digital and print media. This includes learning how to structure compelling narratives, use persuasive language effectively, and tailor content to various formats, from blog posts to corporate reports. Furthermore, the course emphasises the importance of SEO strategies to enhance content visibility and engagement, a critical skill in the digital age where search engine rankings can dictate the success of a content strategy. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Copywriting. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Copywriting setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Copywriting related fields impacting their Copywriting experiences and long-term development. Course Curriculum Course 01: Diploma in Research for Copywriting Module 01: Introduction Module 02: Basics Module 03: Eye-Catching Headlines Module 04: Attention-Grabbing Advertisements Module 05: Essential Copywriting Skills Module 06: Online Copywriting Module 07: Press Related Copywriting Module 08: Print Media Copywriting Module 09: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Creative Copywriting and Some Impactful Samples Module 13: Responsibilities and Necessary Skills of a Copywriter Module 14: Final Tips Course 02: Modern Copywriting Techniques Module 01: Introduction to Screenwriting Module 02: Motivation & Ideas Module 03: Research & Development Module 04: Genre Module 05: Story & Plot Module 06: Character & Dialogue Module 07: Structure & Format Module 08: Synopses, Outlines & Treatments Module 09: Drafts Module 10: Marketing Module 11: Troubleshooting Module 12: Glossary Module 13: Screenwriting and British Film Industry Module 14: Agreements Module 15: How Much Do UK Screenwriters Earn? Module 16: Greatest British Screenwriters of All Time Module 17: Introduction to Copywriting Module 18: Basics of Copywriting Module 19: Eye-Catching Headlines Module 20: Attention-Grabbing Advertisements Module 21: Essential Copywriting Skills Module 22: Online Copywriting Module 23: Press Related Copywriting Module 24: Print Media Copywriting Module 25: Copywriting for Mainstream Media Module 26: Copywriting for Other Media Module 27: How to Write Better Copy Module 28: Final Tips Course 03: Researching & Report Writing Module 01: The Basics of Report Writing Module 02: Planning for Report Writing Module 03: Preparation for Report Writing Module 04: Research and Information Collection Module 05: Writing and Revising the Report Module 06: English Grammar and Punctuation Guide for Report Writing Module 07: Using Tables, Charts and Graphs in a Report Module 08: Proposal Writing Module 09: Presentation of the Report Module 10: Developing Creative Thinking and Creativity Module 11: Quick Check While Writing a Report =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring copywriters. Marketing professionals. Content creators. Freelance writers. Communications specialists. Bloggers and journalists. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Content Writer: $30,000 - $55,000 SEO Specialist: $40,000 - $70,000 Digital Marketer: $35,000 - $60,000 Copy Editor: $35,000 - $60,000 Freelance Writer: $20,000 - $100,000+ Social Media Manager: $35,000 - $65,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

A perfect opportunity to explore coloured pencil drawing for those who have never put pencil to paper.  Also a wonderful course for those newer to drawing and wanting to learn some basic techniques.

This Digital Functional Skills Entry Level 3 Course will set you up with the relevant digital skills and knowledge and provide you with a competitive advantage in your career, making you stand out from all other applicants and employees. Course Highlights Course Type: Online Learning Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Externally Graded and Verified | Center-Based Online or Online Remote Exam Guided Learning: 55 hours Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Tutor Support Available Customer Support: 24/7 live chat available Digital Functional Skills Entry Level 3 - Online Course This course is governed by Ofqual, and accredited by NCFE, making it a nationally recognised credential that will improve your CV while helping you stand out from the rest of the applicants.  Subject content of this course is based on theNational Standards for Digital Functional Skills to increase comparability across awarding organisations. This course will assist you in developing the skills needed to use electronic devices, manage and secure information, engage in online communication and transactions, use data protection tools, and edit a variety of digital media, including photographs, audio files, videos, etc.  Upon successful completion of this course, you will be equipped with the required digital skills to operate confidently, effectively and independently in education, work and everyday life. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body On-Screen Exam in Centre Remote Online Exam – From Home Results NCFE Book within 24 Hours Book within 2 working days Get results in only 7 days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 23/09/2024 – 1/11/2024 Results release: 8/11/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) How This Course will work for you? Initial Assessment: Determines levels Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module You will get useful resources that are designed to improve your essential skills, knowledge and understanding of the digital knowledge required to pass the assessments.  Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Aims & Outcomes Develop a favourable attitude toward the usage of digital skills as well as increased confidence and fluency in their use Use your knowledge and abilities to accomplish tasks and activities in order to exhibit them Develop an appreciation of the importance of digital skills in the workplace and in regular day-to-day activities Recognise the value of digital skills in both the profession and in everyday life Acquire a foundation for further study, work, and life. Who should take this course? This Digital Functional Skills Entry Level 3 Course can be taken by: People of all ages (there is no age limit). Anyone willing to enhance their practical digital functional skills Anyone looking to meet the entry requirement of your desired university Anyone looking to secure an apprenticeship Anyone looking to improve their job outlook with an added expertise Entry Requirements Students or professionals of any age group hailing from any academic background can take this Digital Functional Skills Entry Level 3 Course to acquire practical skills in ICT; no prior knowledge, skills or qualifications are required to enrol.  About Official Exam, Assessment Students are required to undergo a wide range of interactive online assessments and exams in between lectures and at the end of each module to evaluate the knowledge and skills that they are learning. These interactive assessment sessions measure the number of skills and knowledge that you are absorbing after the completion of each module and evaluate your potential to demonstrate these digital skills practically. You can also keep track of your score and progress at the end of the module. Towards the end of the Digital Functional Skills Entry Level 3 Course, you will be required to undergo an onscreen/online exam that is externally set and graded. You can take the online exam at the designated exam center or remotely. Some assessment components for the skills and knowledge to be evaluated under the Content Document must be conducted online and on screens utilising digital devices. The assessments will be pass/fail in line with the other Functional Skills qualifications. Contact us for more information. Learners who achieve this qualification could progress to: Digital Functional Skills Level 1 Qualification Course Curriculum 1. Using Devices and Handling Information • Features of a device refers to examples such as the interface required (keyboard or touchscreen) or how a device functions (hand-held, wearable or wireless connectivity). Uses of a device refers to examples such as for making a phone or video call, or sending emails while away from a desk. • Applications refers to those for desktop, laptop and mobile devices. • Applying system settings refers to examples such as changing screen brightness, changing speaker volume, or connecting to a Wi-Fi network at work or home. • Navigating online content refers to using menus, hyperlinks and browser navigation controls such as back and forward buttons or bookmarks. • Internet searches refers to a specific and clearly defined piece of information or content that might be required in a work or real-life context. 2. Creating and Editing • Using a suitable application refers to understanding terminology and concepts relating to documents and media and associated applications, such as word-processed or presentations, with an understanding of the purpose of different applications and typical uses. • Combining different types of information for a given purpose refers to using text, graphics and images in a work or real-life or context, such as creating a poster or presentation for colleagues. 3. Communicating • Online communications refers to short, simple texts using email or other messaging applications. Other digital content refers to graphics, images and videos. • A video call refers to a one-to-one communication via live video. 4. Transacting • An online form refers to a single page form used to enter information such as registering for or requesting a service, or making an online purchase. • Personal details refers to name, address, telephone number, email address and payment details. • Data validation refers to automatic computer checks to ensure that data is entered correctly, such as password requirements or key fields that cannot be left blank. • Verification checks refers to a check carried out to ensure the user has entered their details accurately, such as following a link in an email received when setting up an online account. 5. Being Safe and Responsible Online • Understanding the need to stay safe online refers to examples such as being aware of risks associated with clicking on unknown links or phishing emails, being aware of the evolving nature of such risks, or knowing that devices may be hacked resulting in personal data being compromised or stolen. • Authentication methods to access devices refers to examples such as strong passwords, fingerprint, facial or voice recognition. • Minimising the effects of physical stresses refers to examples such as using an adjustable chair, not being too close or too far away from the screen/device and keyboard or mouse. • Benefits of using security software refers to examples such as preventing, detecting or removing viruses, malware and other threats. Recognised Accreditation This Course is Accredited by NCFE and Regulated by OFQUAL This Course is accredited by NCFE and regulated by Ofqual which is a nationally recognised qualification that will add value to your CV. It is an approved subject by Department for Education (DfE) that provides a foundation for progression to employment and further technical education. Certificate of Achievement Upon successful passing of the official exam, you will be awarded an Ofqual regulated nationally recognised NCFE Digital Functional Skills qualification at Entry Level 3.  FAQs Are there any prerequisites or eligibility criteria for taking the course? There are no prerequisites or eligibility criteria for taking this course. This certification is open to anyone who wants to enhance their digital skills and knowledge. When will I be able to access the course? You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. Is there any age limit for enrollment in this course? There is no age limit for enrollment in this course. Learners of all ages are welcome to join and benefit from the course materials and resources provided. What is the difference between NCFE and Edexcel? NCFE and Edexcel are both awarding bodies that provide qualifications, but there are some differences between them. NCFE is a national awarding organization in the UK, while Edexcel is a subsidiary of Pearson, a multinational education company. Additionally, NCFE focuses on vocational qualifications and skills-based learning, while Edexcel offers a wider range of academic and vocational qualifications. Can I access this course material offline, or do I need a continuous internet connection? To access the course material, you need internet access, and you won't be able to access it offline. If I encounter any technical issues, what kind of support is available? We have a very supportive and friendly customer support team, available for you to ask for any help or assistance with any technical issues you may encounter. They can be reached through email or phone, and will promptly address any concerns you have to ensure a smooth learning experience. Do I need to have any special software to access this course? No, you do not need any special software to access this course. All you need is a device with internet access and a web browser. The course materials are accessible online, making it convenient for you to learn from anywhere at any time. Do I need to visit the exam center for the exam, or can I give it from home? You can take the online exam at the designated exam center or remotely. What is the difference between DFSQ and Essential Digital Skills Qualifications (EDSQ)? The DFSQ qualification focuses specifically on digital skills for work, while the EDSQ qualification covers only the essential digital skills for everyday life. The Guided learning hours for DFSQ are 55 hours, and those for EDSQ are 50 hours. What will I learn in the Digital Functional Skills Entry Level 3 course? In the Digital Functional Skills Entry Level 3 course, you will learn foundational digital skills such as using basic digital devices, understanding file management, and communicating online. Additionally, you will gain knowledge on how to use common software applications and develop basic internet browsing skills.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Leah Temena Leah is a Senior Executive Assistant at JPMorgan Chase with over a decade of experience supporting C-Suite leaders—and a passionate voice for the growth, visibility, and leadership of administrative professionals. Alongside her corporate role, Leah runs a career coaching business across the U.S. and Asia. She empowers administrative assistants and Asian immigrant professionals elevate their executive presence, communicate their business impact, and break past cultural and professional barriers. At JPMorgan Chase, Leah serves as the North America Lead for the Career and Skills Pillar of SAGE, the firm’s employee resource group for administrative professionals. In this role, she develops and delivers programming that supports the professional development and upward mobility of admins across the region. Her background spans compliance, HR, presentation strategy, and nonprofit partnerships, with additional experience at Deutsche Bank and in nonprofit sectors. Leah holds a degree in Human Resources Management and completed her Professional Coaching Certificate through New York University. Mary Curry Mary Curry is a seasoned Executive Assistant and Business Operations professional with over 15 years of experience supporting C-suite leaders across technology, finance, construction, and aerospace. Known for her adaptability, sharp judgment, and proactive mindset, she excels at creating structure, optimizing workflows, and anticipating needs in fast-paced, high-growth environments. Mary brings a strategic edge to executive support, managing complex calendars, high-profile events, and confidential communications with precision. Her work has driven cost savings, streamlined operations, and enhanced executive impact. She is a Master Certified Microsoft Office Specialist, fluent in Google Workspace, and an early adopter of AI tools to enhance productivity and decision-making. Beyond her professional life, Mary is a certified sommelier, avid reader, and fitness enthusiast who believes that wellness, curiosity, and clarity are essential to showing up as a strong partner and leader. She’s passionate about building trusted relationships and helping leadership teams thrive from behind the scenes. Joanne Gard Joanne is an experienced Senior Executive Assistant with over 20 years of experience in the EA role as well as 15 years as a meetings and events professional. She has been supporting a Senior Partner at McKinsey & Company for 10 years and was recently presented a firm award that recognizes an inspirational colleague who inspires and motivates others to do the right things for our clients, our Firm, and our people. She is passionate about sharing her knowledge and drive for the role to others as a mentor and trainer. Joanne is driven to helping other EAs understand the importance of their role, the partnership they can have and the strategic part they can play in a powerful collaboration. She hopes to continue to help others learn how much more they can contribute and be the architect of their future. Annemarie Smith Annemarie Smith, an architect of executive operations 30+ years of global leadership experience spanning aerospace, healthcare, finance, legal, and manufacturing sectors across Canada, Qatar, Saudi Arabia, and the United States. A trusted advisor to C-suite executives and senior management, she blends operational efficiency with people-first leadership to elevate every agile environment she supports. As a systems thinker, Annemarie serves as an executive situational awareness amplifier, translating strategic vision into actionable impact. She streamlines operations using lean principles, safeguards executive priorities with discretion, and anchors administrative excellence in agility, inclusivity, and continuous improvement. As an architect of order, and execution, she organizes critical business reviews, aligns strategic calendars, and designs and delivers hybrid events that reflect the evolving needs of diverse and neurodivergent workforces. She champions knowledge sharing across the organization to empower the workforce, enhance digital collaboration, and strengthen the connective fabric that enables hybrid and remote work to thrive. Her expertise also extends to people operations and workforce planning by delivering live trainings, leading system rollouts, and partnering on strategic hiring. With attention to travel and expense oversight, she ensures compliance, accountability, and a seamless executive experience from boardroom to boarding gate. Annemarie’s entrepreneurial spirit is at the heart of EA Insights, a consultancy she founded to elevate the role of the executive assistant as a central intelligence hub and strategic partner. Through her published work at https://eainsights.biz, she shares powerful insights drawn from decades of navigating complexity with grace, bending time to meet priorities, and championing excellence behind the walls of corporate America. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Leah Temena Leah is a Senior Executive Assistant at JPMorgan Chase with over a decade of experience supporting C-Suite leaders—and a passionate voice for the growth, visibility, and leadership of administrative professionals. Alongside her corporate role, Leah runs a career coaching business across the U.S. and Asia. She empowers administrative assistants and Asian immigrant professionals elevate their executive presence, communicate their business impact, and break past cultural and professional barriers. At JPMorgan Chase, Leah serves as the North America Lead for the Career and Skills Pillar of SAGE, the firm’s employee resource group for administrative professionals. In this role, she develops and delivers programming that supports the professional development and upward mobility of admins across the region. Her background spans compliance, HR, presentation strategy, and nonprofit partnerships, with additional experience at Deutsche Bank and in nonprofit sectors. Leah holds a degree in Human Resources Management and completed her Professional Coaching Certificate through New York University. Mary Curry Mary Curry is a seasoned Executive Assistant and Business Operations professional with over 15 years of experience supporting C-suite leaders across technology, finance, construction, and aerospace. Known for her adaptability, sharp judgment, and proactive mindset, she excels at creating structure, optimizing workflows, and anticipating needs in fast-paced, high-growth environments. Mary brings a strategic edge to executive support, managing complex calendars, high-profile events, and confidential communications with precision. Her work has driven cost savings, streamlined operations, and enhanced executive impact. She is a Master Certified Microsoft Office Specialist, fluent in Google Workspace, and an early adopter of AI tools to enhance productivity and decision-making. Beyond her professional life, Mary is a certified sommelier, avid reader, and fitness enthusiast who believes that wellness, curiosity, and clarity are essential to showing up as a strong partner and leader. She’s passionate about building trusted relationships and helping leadership teams thrive from behind the scenes. Joanne Gard Joanne is an experienced Senior Executive Assistant with over 20 years of experience in the EA role as well as 15 years as a meetings and events professional. She has been supporting a Senior Partner at McKinsey & Company for 10 years and was recently presented a firm award that recognizes an inspirational colleague who inspires and motivates others to do the right things for our clients, our Firm, and our people. She is passionate about sharing her knowledge and drive for the role to others as a mentor and trainer. Joanne is driven to helping other EAs understand the importance of their role, the partnership they can have and the strategic part they can play in a powerful collaboration. She hopes to continue to help others learn how much more they can contribute and be the architect of their future. Annemarie Smith Annemarie Smith, an architect of executive operations 30+ years of global leadership experience spanning aerospace, healthcare, finance, legal, and manufacturing sectors across Canada, Qatar, Saudi Arabia, and the United States. A trusted advisor to C-suite executives and senior management, she blends operational efficiency with people-first leadership to elevate every agile environment she supports. As a systems thinker, Annemarie serves as an executive situational awareness amplifier, translating strategic vision into actionable impact. She streamlines operations using lean principles, safeguards executive priorities with discretion, and anchors administrative excellence in agility, inclusivity, and continuous improvement. As an architect of order, and execution, she organizes critical business reviews, aligns strategic calendars, and designs and delivers hybrid events that reflect the evolving needs of diverse and neurodivergent workforces. She champions knowledge sharing across the organization to empower the workforce, enhance digital collaboration, and strengthen the connective fabric that enables hybrid and remote work to thrive. Her expertise also extends to people operations and workforce planning by delivering live trainings, leading system rollouts, and partnering on strategic hiring. With attention to travel and expense oversight, she ensures compliance, accountability, and a seamless executive experience from boardroom to boarding gate. Annemarie’s entrepreneurial spirit is at the heart of EA Insights, a consultancy she founded to elevate the role of the executive assistant as a central intelligence hub and strategic partner. Through her published work at https://eainsights.biz, she shares powerful insights drawn from decades of navigating complexity with grace, bending time to meet priorities, and championing excellence behind the walls of corporate America. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

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