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Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

From this course, you will learn the proven techniques to create impactful social media campaigns that drive engagement and reach. You will learn how to identify your target audience, choose the right social media platforms and explore the latest trends. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand why social media marketing is important for your business Recognise the social media terminology Learn how to create an internet marketing system that will generate sales Understand how to build your social media marketing strategy Learn how to evaluate your social media campaigns Know how to create standard social media messages Recognise how to find sources for great posts Understand how to stay in touch with your followers Social Media Marketing Strategy Course Overview This online social media marketing strategy course will introduce you to the fundamental elements of social media marketing. By taking this popular online course, you will understand how to elevate your social media marketing campaign and how to build your social media marketing strategy. This extensive online social media marketing strategy course will also provide you with a comprehensive understanding of marketing tools and techniques and the various strategies required to build an effective social media marketing campaign. By the end of the course, you will acquire the knowledge and the skills required to become a confident social media marketer. You will also be able to design your own social media marketing strategies after you successfully finish this self-helped online course. Who should take this course? This comprehensive social media marketing strategy course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of social media marketing. Entry Requirements There are no academic entry requirements for this social media marketing strategy course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This social media marketing strategy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Sales Skills Training Course Overview This sales skills course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The sales skills course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you'll need in the short, medium and long term. It'll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting. You'll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids. We'll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. We'll take a look at negotiation. We'll highlight how you can avoid it, what to say if you're drawn into it, and how you can use your negotiating skills to land the sale and much more. Who is this Sales Skills course for? This comprehensive sales skills course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of sales skills. This sales skills course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the sales skills course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this sales skills course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Basic Rules for Sales People Module 2: Cold Calling Module 3: Face-to-Face Meetings Module 4: Rapport Building Module 5: Sales Presentations Module 6: Results Selling Module 7: Handling Negotiations Module 8: Dealing With Objections Module 9: Closing the Sale Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description: Microsoft Access is a database management system (DBMS) from Microsoft. This software combines the relational Jet Database Engine with a graphical user interface and software-development tools. It stores data in its format based on the Access Jet Database Engine. Through this course, you will learn from beginner, intermediate, and advanced level skills, knowledge, and information about Microsoft Access 2013. You will then know the different components of the database so that you understand the structure underlying your data to know data manipulation and user control. Course Highlights Level 3 Diploma in Microsoft Access is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 3 Diploma in Microsoft Access into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 10 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 3 Diploma in Microsoft Access Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 3 Diploma in Microsoft Access is  IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 3 Diploma in Microsoft Access is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are  IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Access Essentials Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners CPD Accredited 00:00:00 Microsoft Access Expert Module One - Getting Started 00:30:00 Module Two - Creating a Custom App 01:00:00 Module Three - Customizing App Actions 01:00:00 Module Four - Customizing Your App Views with Macros 01:00:00 Module Five - Working with Validation Rules and Messages 01:00:00 Module Six - Working with Macros 01:00:00 Module Seven - Advanced Query Tasks 01:00:00 Module Eight - Designing Forms 01:00:00 Module Nine - Advanced Reporting Tasks 01:00:00 Module Ten - Advanced Database Tools 01:00:00 Module Eleven - Working with the Access Environment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Intermediate Level Accredited Course 00:00:00 Microsoft Access Advanced Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Certified Microsoft Access Professional 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Access 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Access 00:30:00

If you are looking forward to advance your skills with Microsoft Excel 2016 and want to learn more advanced skills or want to learn the topics covered in this course in the 2016 interface, this Excel 2016 Advanced will be the perfect choice for you! Through the course you will gain the skills necessary to use pivot tables, audit and analyze worksheet data, utilize data tools, collaborate with others, and create and manage macros. Additionally, you will experiment with auditing formulas and error checking, use the What-If Analysis tools, learn the options for worksheet and workbook protection, review advanced use of PivotTables and PowerPivot add-in, work with Macros, use form controls, and ensure data integrity in your worksheets and workbooks. You will also learn about Excel's many collaboration features, as well as how to import and export data to and from your workbooks. What Will I Learn? Use Advanced IF Statements Use Advanced Lookup Functions Use Complex Logical and Text Functions Auditing Formulas Working with What-If Analysis Tools Protecting Worksheet and Workbook Use Advanced PivotTables and PowerPivot Tools Automate with Macros Work with Form Controls Ensure Data Integrity Collaborate in Excel Import and Export Data to a Text File Requirements Excel Introduction and Intermediate courses or equivalent experience. Who is the target audience? Students who want to expand their Excel knowledge. Introduction Introduction FREE 00:01:00 Using Advanced IF Statements Summarize Data with SUMIF FREE 00:04:00 Summarize Data with AVERAGIF 00:03:00 Summarize Data with COUNTIF 00:02:00 Using Advanced Lookup Functions Using VLOOKUP with TRUE to find an Approximate Match 00:04:00 Using HLOOKUP TRUE to find an Approximate Match 00:01:00 Using the Index Function 00:03:00 Using the Match Function 00:02:00 Creating a Combined Index and Match Formula 00:04:00 Comparing Two Lists with VLOOKUP 00:02:00 Comparing Two Lists with VLOOKUP and ISNA 00:04:00 Using Complex Logical and Text Functions Creating a Nested IF Function 00:03:00 Using the IFERROR Function 00:02:00 Using the LEN Function 00:02:00 Using the TRIM Function 00:01:00 Using the Substitute Function 00:02:00 Formula Auditing Showing Formulas 00:01:00 Tracing Cell Precedents and Dependents 00:03:00 Adding a watch Window 00:02:00 Error Checking 00:02:00 What-If Analysis Tools Using the Scenario Manager 00:03:00 Using Goal Seek 00:02:00 Analyzing with Data Tables 00:02:00 Worksheet and Workbook Protection Protection Overview 00:02:00 Excel File Password Encryption 00:03:00 Allowing Specific Worksheet Changes 00:01:00 Adding Protection to only Certain Cells in a Worksheet 00:03:00 Additional Protection Features 00:02:00 Advanced Use of PivotTables and PowerPivot Using the Pivot Tables Charts Wizard 00:02:00 Adding a Calculated Field 00:02:00 Adding a Caculated Item 00:02:00 Apply Conditional Formatting to a Pivot Table 00:03:00 Using Filters in the Pivot Table Fields Pane 00:02:00 Creating Filter Pages for a Pivot Table 00:01:00 Enabling a Power Pivot Add In 00:04:00 Automating with Macros What are Macros 00:03:00 Displaying the Developer Tab and Enabling Macros in Excel 00:03:00 Creating a Basic Formatting Macro 00:03:00 Running a Macro 00:02:00 Assigning a Macro to a Button 00:02:00 Creating a More Complex Macro 00:02:00 Viewing and Editing the VBA Code for an Existing Macro 00:03:00 Adding a Macro to the Quick Access Toolbar 00:02:00 Working with Form Controls What are Form Controls 00:02:00 Adding Spin Buttons and Check Boxes to a Spreadsheet 00:02:00 Adding a Combo Box to a Spreadsheet 00:02:00 Ensuring Data Integrity What is Data Validation 00:01:00 Restricting Data Entries to Whole Numbers 00:02:00 Data Validation Restricting Data Entry to a List 00:01:00 Data Validation Restricting Data Entry to a Date 00:01:00 Data Validation Restricting Data Entry to Different Text Lengths 00:01:00 Composing Input Messages 00:02:00 Composing Error Alters 00:02:00 Finding Invalid Data 00:02:00 Editing and Deleting Data Validation Rules 00:01:00 Collaborating in Excel Working with Comments 00:03:00 Printing Comments and Errors 00:02:00 Sharing a Workbook 00:03:00 Tracking Changes in a Workbook 00:03:00 Working with Versions 00:02:00 Sharing Files via Email 00:02:00 Importing and Exporting Data to a Text File Importing a Text File 00:03:00 Exporting a Text File 00:01:00 Conclusion Course Recap 00:01:00 Course Certification

Course on Microsoft Access for all users Are you looking for the best possible course for Microsoft Access? Then this is the course you would want to take. Get to know how one of the most useful database management system operates in this course. Microsoft Access is an information management tool that helps you store information for reference, reporting, and analysis. Microsoft Access helps you analyze large amounts of information, and manage related data more efficiently than Microsoft Excel or other spreadsheet applications. The value any database can provide is to store related information in one place, and then let you connect various different things together. There are many benefits to using Microsoft Access as you will make fewer errors and have a higher productivity. You will be able to make better decisions and have better insight. This course gives you everything that you need to know about Microsoft Access. As a Microsoft office tool, Access is a very useful software and can be beneficial for anyone in their future career. Course Highlights Microsoft Access Complete Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Access Complete Course into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 Days, 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Access Complete Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Access Complete Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Access Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Access for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners CPD Accredited 00:00:00 Microsoft Access for intermediate level Module One - Getting Started 00:30:00 Module Two - Creating a Custom App 01:00:00 Module Three - Customizing App Actions 01:00:00 Module Four - Customizing Your App Views with Macros 01:00:00 Module Five - Working with Validation Rules and Messages 01:00:00 Module Six - Working with Macros 01:00:00 Module Seven - Advanced Query Tasks 01:00:00 Module Eight - Designing Forms 01:00:00 Module Nine - Advanced Reporting Tasks 01:00:00 Module Ten - Advanced Database Tools 01:00:00 Module Eleven - Working with the Access Environment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Intermediate Level Accredited Course 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Certified Microsoft Access Professional 00:00:00 Mock Exam Mock Exam- Microsoft Access - Beginners, Intermediate, Advanced 00:30:00 Final Exam Final Exam- Microsoft Access - Beginners, Intermediate, Advanced 00:30:00

From this course you will understand the fundamental principles of marketing, where you will learn how to identify your target audience, craft compelling messages and select appropriate marketing channels to reach your potential customers. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of marketing Learn various marketing strategies. Know the benefits of marketing Recognise roles of marketing Obtain an understanding of the business objectives Learn the 4 levels of objectives Recognise the difference between volume growth and value growth Understand the marketing objectives Learn what is low penetration and how to increase Know about the communication objectives Learn brand equity tracking Understand creative quality and communication awareness Marketing Basics Course Overview This online marketing basics course will help you recognise the key elements and fundamentals of marketing. You will also understand the tools, techniques and strategies required to build a successful marketing campaign. This marketing basics course online will also help you acquire the knowledge of marketing and communication objectives, their primary features and the strategies to achieve the same. You will also get a comprehensive understanding of the business objectives, brand and category by taking is a popular online course. By the end of the course, you will obtain technical and practical knowledge of the complete marketing process. After finishing this flexible online course, you will also acquire the skills to become a confident marketer. Who should take this course? This comprehensive marketing basics course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of marketing. Entry Requirement There are no academic entry requirements for this marketing basics course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This marketing basics course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Assessment Roles of Marketing Business Objectives 4 Levers of Objectives KPI: Volume Sales and Value Sales Volum Share and Value Share Volume Growth and Value Growth Brand Growth and Category Growth Profit Summary of Basic KPIs Marketing Objectives Introduction: Source of Growth Penetration Low Penetration and How to Increase Consumption Communication Objectives Communication Objectives Brand Equity Tracking Creative Quality and Communication Awareness Supplementary Resources Supplementary Resources - Marketing Basics Assessment Assessment - Marketing Basics Order Your Certificate Now Order Your Certificate of Achievement Get Your Insurance Now Get Your Insurance Now Feedback Feedback Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Read the Body Language and adapt to the situation the way you see fit Do you want to know how someone else is feeling? Whether they are getting annoyed, excited and nervous, you can read it all with this Professional Diploma in Body Language course. People are constantly throwing off a storm of signals. These signals may be silent (non-verbal) messages communicated through the sender's body movements, facial expressions, voice tone and loudness. Learn techniques to read the body signals people emit before they even speak.  You'll learn how people use their own body language to make others feel comfortable sharing their emotions with them, and how you can use the same techniques to become a more approachable person.We all involuntarily emit body languages signals as we speak, think and interact. With this course learn how to tune your combination of words, gestures, facial expression and body positioning to communicate with - and persuade - those you speak to better. So what are you waiting for, get enrolled now. Course Highlights Professional Diploma in Body Language is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Body Language into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Body Language Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Body Language is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Body Language is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Body Language What Is Body Language FREE 00:15:00 How to Read Body Language FREE 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language FREE 00:15:00 Understand The Positive And Negative Positions FREE 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Body Language 00:30:00 Final Exam Final Exam- Professional Diploma in Body Language 00:30:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Public Speaking & Presentation Skills Course will enable you to overcome stage fright, engage the audience and deliver impactful presentations, empowering you to be a persuasive and compelling speaker. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme The secret to using speaker notes effectively. Unfolding expert judgment for your public speaking and presenting opportunities. Passing the ultimate presentation skills test. Building an ethical cheat sheet. Guide to your personalised professional presentation critique. The summary to successful public speaking and presentation skills path. Why Public Speaking & Presentation Skills Course right for you? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.Are you immune to the fear of public speaking? If you are interested in growing into a seasoned speaker, then the public speaking and presentation skills Course will support you in a more solid understanding of public speaking as well as presentation skills. The course is composed in a style to push you to the next level of public speaking and the secret to using speaker notes effectively. Explore the summing-up of commencing your public speaking and presenting skills journey. The public speaking and presentation skills course is endeavoured at evading the initial wrong turn that most speakers and presenters make while presenting. Once you have completed this course and obtained your certification, you will be able to enhance your art of public speaking and presentations. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Public Speaking & Presentation Skills Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Quickly Become an Excellent Speaker and Presenter 2 Lectures Quick Wins! The Secret to Using Speaker Notes Effectively Avoiding the Initial Wrong Turn Most Speakers and Presenters Make Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Developing Expert Judgment for Your Public Speaking and Presenting Opportunities The Radical Yet Simple Solution to Finding Great Messages Your Stories Will Make Your Ideas Unforgettable Your Powerpoint Will Create Engagement, Not Slumber Passing the Ultimate Presentation Skills Test Building an Ethical Cheat Sheet Just for You This is the Do or Die Moment for Your Speaking Improvement There is a Perfect Test for Your Speech or Presentation I Will Give You a Personalized Professional Presentation Critique Right Here The Successful Public Speaking and Presentation Skills Path Continuing Your Path of Public Speaking and Presentation Skills Improvement Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of public speaking & presentation. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Copywriting Course Level 4 Overview Do you dream of crafting words that captivate audiences, drive action, and boost sales? The Copywriting Course Level 4 equips you with the skills to become a powerful copywriting force. Imagine turning website visitors into paying customers, crafting social media posts that go viral, and developing persuasive marketing messages that resonate with your target audience. This comprehensive program dives deep into the core principles of copywriting, empowers you to apply effective marketing tactics, and guides you through the proven processes used by successful copywriters. By the end, you'll be equipped to write compelling copy across diverse platforms and unlock a rewarding career in the exciting world of copywriting. Learning Outcomes: Understand the core concepts of copywriting and how to apply them effectively in various contexts. Learn advanced marketing tactics to write copy that sells and resonates with target audiences. Explore the copywriting process, including practical tips and strategies to streamline your workflow. Master the art of crafting irresistible headlines that grab readers' attention and compel them to take action. Enhance your copywriting skills through hands-on practice exercises and real-world examples. Why You Should Choose Copywriting Course Level 4 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Copywriting Course Level 4 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Copywriting Course Level 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Copywriting Course Level 4 Section 1: Introduction Unit 1: Welcome to the Copywriting Course 00:05:00 Unit 2: Course Overview 00:04:00 Section 2: Introduction to Copywriting Unit 1: What is Copywriting 00:05:00 Unit 2: Elements of Great Copy 00:11:00 Unit 3: Traditional vs Modern Copywriting 00:04:00 Unit 4: Career Options for Copywriters 00:12:00 Unit 5: Job Description and Responsibilities of a Copywriter 00:06:00 Unit 6: Copywriting vs Content Writing: The Difference 00:04:00 Section 3: Core Concepts of Copywriting Unit 1: What is a Short Form Copy 00:03:00 Unit 2: What is a Long Form Copy 00:02:00 Unit 3: Types of Tones Used for Writing Copy 00:06:00 Unit 4: Which Types of Tone You Should Use 00:07:00 Unit 5: Identifying the Target Audience 00:06:00 Unit 6: Qualities That Will Make You a Successful Copywriter 00:06:00 Section 4: Marketing Tactics to Write Copy That Sells Unit 1: The Secret to Understand Buyer's Mindset 00:04:00 Unit 2: Never Make Your Copy Look Like an Ad 00:06:00 Unit 3: 2 Second Hack to Become a Successful Copywriter 00:05:00 Unit 4: Features vs Benefits 00:04:00 Unit 5: The Shocking Truth about Buyers & Customers 00:04:00 Unit 6: So What Test 00:05:00 Unit 7: FOMO: How to Use This Most Powerful Marketing Tool 00:08:00 Unit 8: What's in It for Me 00:04:00 Unit 9: The Secret to Sell Instantly 00:05:00 Unit 10: Leveraging the Power of Emotions 00:04:00 Section 5: The Copywriting Process: 9 Steps to Make It Easier For You Unit 1: Steps in the Copywriting Process 00:08:00 Unit 2: Understand the Product 00:06:00 Unit 3: Performing Competitor Analysis 00:12:00 Unit 4: Create a Buyer Persona / Customer Avatar 00:06:00 Unit 5: Writing the copy 00:01:00 Unit 6: Editing the Copy 00:02:00 Unit 7: Adding Design Elements + Media 00:07:00 Unit 8: Publish the Copy + Promotion 00:02:00 Unit 9: Checking the Conversion from Copy - Measuring Results 00:03:00 Section 6: Copywriting Formulas Unit 1: AIDA: The 4 Step Formula 00:05:00 Unit 2: Storytelling: Best Tool for Converting Readers into Buyers 00:05:00 Unit 3: 3 STEP Formula: PAS 00:06:00 Section 7: Headlines Unit 1: Section Introduction 00:01:00 Unit 2: Intro to Headlines 00:07:00 Unit 3: Importance of Headlines 00:03:00 Unit 4: Formula to Write Amazing Headlines (Everytime) 00:09:00 Unit 5: How to Use This Formula (With Examples) 00:02:00 Unit 6: Free Tool to Create Attractive Headlines 00:03:00 Unit 7: Practice Exercise 00:01:00 Section 8: 6 Hacks to Write Headlines That Readers Cannot Resist Unit 1: Section Intro 00:02:00 Unit 2: Headline Hack # 1 00:01:00 Unit 3: Headline Hack # 2 00:02:00 Unit 4: Headline Hack # 3 00:02:00 Unit 5: Headline Hack # 4 00:04:00 Unit 6: Headline Hack # 5 00:02:00 Unit 7: Headline Hack # 6 00:03:00 Unit 8: Quick Recap 00:01:00 Section 9: Creating the Copy Unit 1: Creating Call to Actions (CTA) That Reader's Cannot Resist 00:04:00 Unit 2: Focus on the Customer 00:06:00 Unit 3: How to Write a Conversational Copy 00:03:00 Section 10: Hacks & Tips Unit 1: Collect Winning Pieces 00:04:00 Unit 2: 3 Extremely Powerful Words That You Must Use in a Copy 00:02:00 Unit 3: Using Customer's Words 00:05:00 Section 11: Practice Exercises Unit 1: Recreate Ads 00:01:00 Unit 2: Record Your Copy 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00