26915 Courses delivered Online

Agile: The One Bandwagon You May Want to Jump on! Bandwagons, you gotta love 'em. When something's hot, everyone wants in! And this is the case with Agile, a framework for getting stuff done with some pretty impressive results.Think Agile is just for software? Think again. Think Agile is new? Ha, it's been around for years! Think Agile is just another Silver Bullet for the IT folks? Wrong. It's being used in marketing, hardware development, sales, and many other applications.In this presentation, LeRoy will describe what Agile is, how and when it's used, and the benefits it offers to those who muster up enough gumption to turn the traditional notion of project management on its head. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Level 4 Diploma(FREE QLS Endorsed Certificate)| 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Free Level 5 QLS Endorsed Certificate | 14 in 1 Bundle with Free Certificates | 170 CPD Points | Installment Payment

Free Level 5 QLS Endorsed Certificate | 14 in 1 Bundle with Free Certificates | 170 CPD Points | Installment Payment

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Understand why it is difficult for us to accept changes when they occur - both in our personal and professional lives. Outline the emotional stages of the change curve which maps out distinct stages all individuals go through after a change, and learn to utilise a range of strategies to cope with changes.

Course Description Get instant knowledge from this bite-sized Sports Nutrition Course: Part 3 course. This course is very short and you can complete it within a very short time. In this Sports Nutrition Course: Part 3 course you will get fundamental ideas of sports nutrition, the key understanding of weight loss management and so on. Enrol in this course today and start your instant first step towards learning about weight control management. Learn faster for instant implementation. Learning outcome  Familiarise with weight control management Understand weight loss management Learn about the day of competition Deepen your understanding of replacing nutrients after the competition How Much Do Sports Nutritionists Earn? Senior - £48,000(Appx.) Average - £37,000(Appx.) Starting - £28,000(Appx.) Requirement Our Alternative Medicine: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Sports Nutrition Course: Part 3 Module 01: Weight Control Management 00:15:00 Module 02: Weight Loss Management 00:18:00 Module 03: The Day of Competition 00:16:00 Module 04: Replacing Nutrients After Competition 00:08:00 Assignment Assignment - Sports Nutrition Course: Part 3 00:00:00

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Psychology mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Psychology bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Psychology bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Psychology Bundle Consists of the following Premium courses: Course 01: Advanced Training in Psychology Course 02: Counselling and Psychotherapy Course 03: Mental Health Care Training - MCA & DOLS Course 04: Psychology of Anxiety and Stress Course 05: Psychology and Therapy of Addictions Certificate Course 06: CBT (Cognitive Behavioural Therapy) Course 07: Psychology of Older Age Certificate Course 08: Occupational Therapy Diploma Level 3 Course 09: Journal Therapy Course 10: Play Therapy Course 11: Psychology of Persuasion and Social Influence Course 12: Persuasion and Influence Psychology Course 13: Why Do We Do The Things We Do Psychology Course Course 14: Mental Freedom Course Course 15: Motivational Psychology Online Course 16: Motivational Psychology of the Successful Entrepreneur Course 17: Sport & Exercise Psychologist Course 18: COVID-19: Psychological First Aid Training Course 19: Parapsychology Course Course 20: Human Rights Course 21: Time Management Training Course 22: Art Therapy Course 23: Biohacking Course: Boost Your Physical & Mental Health Course 24: Programs in Consciousness & Psychology Course 25: Anti Social Behaviour: Understanding & Preventing Course 26: Child Psychology: Neuroscience, Development & Parenting Course 27: Educational Psychology & Development Training Course 28: Child And Family Psychology - Diploma Course 29: Speech And Language Therapy Course 30: Autism Awareness Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Psychology mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Psychology to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Psychology bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Psychology bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advanced Training in Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Understanding how to safely manage manual handling tasks is vital across numerous workplaces, from warehouses to healthcare environments. This course provides clear guidance on recognising hazards, assessing risks, and adopting effective techniques to minimise injury. By focusing on relevant legislation and best practices, it ensures learners develop a solid foundation in the principles of safe manual handling, promoting wellbeing and reducing workplace incidents. Designed with both newcomers and those looking to refresh their knowledge, the course explores key topics such as common injuries caused by incorrect manual handling and practical risk control strategies. The content also highlights safe lifting techniques that protect both the individual and their colleagues. With a clear structure and engaging material, this course serves as a valuable resource for anyone seeking to enhance their understanding of manual handling and advance their career in a safe, knowledgeable way. ________________________________________________________________________ Key Features: CPD Certified Manual Handling Training With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques ________________________________________________________________________ Complete Career Guide for Manual Handling Training (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Manual Handling. In addition to mastering the essentials of Manual Handling, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Manual Handling. Your dream career starts here! List of career guide courses included in Manual Handling Training With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand legislation and guidance surrounding manual handling. Identify manual handling hazards and potential injuries. Conduct thorough manual handling risk assessments. Implement effective control measures to reduce risks. Master safe lifting techniques to prevent injuries. Cultivate confidence in navigating manual handling challenges. ________________________________________________________________________ Accreditation All of our courses, including the Manual Handling Training With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Manual Handling Training With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees across industries prioritising workplace safety. Health and safety officers seeking comprehensive training. Newcomers aiming to enter the field of manual handling. Managers and supervisors responsible for staff safety oversight. Career path Health and Safety Advisor - £25K to 40K/year. Warehouse Supervisor - £20K to 30K/year. Occupational Health Technician - £18K to 25K/year. Logistics Coordinator - £22K to 35K/year. Construction Site Manager - £30K to 50K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included