266 Courses delivered Online

***Note: Offer is Valid for the First 10 Learners Only*** With over 900,000 vocational assessments conducted annually in the UK, certified assessors are in high demand. Qualified assessors can earn up to £30,000 annually, offering financial stability and growth potential. Our Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF) would help you to become a qualified assessor ready to start a bright career in versatile job sectors. The Level 3 Certificate in Assessing Vocational Achievement (RQF) course will give you a competitive advantage in your workplace. In a job market where vocational skills are at a premium, this course will equip you with the expertise to assess and validate learners' competence in various vocational fields. You'll become an invaluable asset to employers and educational institutions. Why this Job Ready Program is a Perfect Package for You! So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our {Course_Title}: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking professionals. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Our Level 3 Certificate in Assessing Vocational Achievement (RQF) course is tailor-made for those hungry for career success. Whether you're an aspiring educator or looking to pivot into a rewarding field, our Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF) equips you with the skills and knowledge to excel. Enrol fast and excel in your career. Why choose focus awards? Focus Awards is recognized and regulated by Ofqual (The Office of Qualifications and Examinations Regulation) in the United Kingdom. Ofqual is the government body responsible for maintaining the standards and regulating qualifications, examinations, and assessments in England. Their recognition ensures that Focus Awards' qualifications meet the required standards and are widely accepted by educational institutions and employers across the UK. Besides, Focus Awards set high standards, giving you a fantastic education and official recognition for your skills. Benefits you will gain from this Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF): High-Quality Digital Learning Materials 24/7 Accessible Course Modules User-Friendly E-Learning Platform Education Meeting Industry Standards Internationally Recognized Certification Exceptional Customer Support Services Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training In the Level 3 Certificate in Assessing Vocational Achievement (RQF), there are 3 compulsory modules. These are: Understanding the Principles and Practices of Assessment Assessing Occupational Competence in the Work Environment Assessing Vocational Skills, Knowledge and Understanding. The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training aims to improve the potential of the students to: Understand the primary roles and duties of a qualified assessor. Monitor and evaluate candidates professionally at work or in training settings. Collect and assess the evidence of expertise. Conduct evaluation tasks effectively, make assessments and offer detailed feedback. Examine occupational competencies across a wide range of qualifications. Learn how to evaluate vocational and training skills using a variety of assessment tools and methods. Get familiar with the main concepts and mechanisms underlying the assessment strategies. The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training is designed to develop the students' ability to: Understand the key role and responsibilities of an assessor Successfully observe and assess candidates in the workplace or training environment Plan, allocate and inspect work in their individual area of responsibility Collect and assess evidence of competence Successfully carry out all assessment activities, make decisions and provide thorough feedback Assess vocational competencies in a variety of qualifications Gain the skills and knowledge to assess vocational and training abilities using a range of assessment methods Understand the key principles and processes of assessment strategies Become successful in their chosen field as well as in their chosen career path Monitor and maintain records, analyse deficiencies, and lead corrective action efforts Qualification Purpose of This Level 3 Assessor Training Qualification - CAVA These qualifications equip students with the opportunity of improving their skills, knowledge and comprehension to take on the role of a professional assessor. This certification is designed for those who evaluate occupational competence in the workplace as well as vocational abilities, experience, and comprehension in a workshop, classroom, or any other training environment. All of the assessment measures mentioned in the units must be supported by evidence. Progression of Level 3 Assessor Training Qualification - CAVA After successful completion of the Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training, learners can advance with the newly gained skills and knowledge from this complete learning package, as well as be eligible for further qualifications Total Qualification Time of Level 3 Assessor Training Qualification - CAVA This is an estimation of the overall amount of time a student is normally supposed to take to reach and show the required level of achievement to obtain the certification and. all learning outcomes. Total Qualification Time (TQT) is composed of GLH and an estimation of how many hours a learner is expected to spend on training, study, or some other learning form, including evaluation, that is led by but not supervised by an instructor, supervisor, or tutor. TQT determines the creditworthiness of qualification if one is granted since one credit equals 10 hours of study. Total Qualification Time for this qualification is 150 hours. Guided Learning Hours of Level 3 Assessor Training Qualification - CAVA These hours include all real-time contact time with a learner, as well as any guidance or oversight provided by an instructor, educator, or other suitable education or training provider. GLH for this qualification is 84 hours. Method of Assessment of this Level 3 Assessor Training Qualification - CAVA: CAVA Unit One: In Unit 1, a number of writing assignments has to be submitted. CAVA Unit Two: In Unit 2, an assessment needs to be done in the workplace to evaluate learner's work, professional discussions with audio-video evidence. CAVA Unit Three: In Unit 3, after evaluating learners in a training setting, you have to be assessed by giving your work items with audio-video evidence. Video Assessment: Proof of supported work product must be prepared for 15-30 minutes, including observation, questioning/professional discussions and inspection. In the 'Guidance for Achieving the Unit' section of your learning portal, you will find detailed assessment guidelines. Assessment exercises consist of completing a few short assignments. You are expected to demonstrate proof of general reading and to include references in your work. All assignments should be submitted via the online portal. Who is this course for? Level 3 Assessor Training Qualification - CAVA Anyone who wants to assess learners in both classroom and work environment, ideally a Teacher or Assessor who wants to work in a college. Requirements Level 3 Assessor Training Qualification - CAVA The learner must be of the age of 18 and above The learner must have level 2 skills pf English or numeracy Career path Vocational Assessor Training and Development Specialist Education Consultant Quality Assurance Manager Apprenticeship Coordinator Further Education Lecturer Workplace Training Coordinator Certificates Hard Copy Certificate Hard copy certificate - Included

Description: Did you ever face a situation in your workplace like you are not happy with the decision taken by your supervisor? And you wanted to ask someone else that what are they thinking about the decision; whether they would make the same thing? This Employee Dispute Resolution Course offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. Here, everything you need to know about employee dispute resolution through meditation. So, why waiting just join this course today and brush up your skills and knowledge. Learning Outcomes: Learn the definition and terms of peer review process Get to know a system for employees to file grievances and a management to respond Learn how to select a facilitator as well as a panel Know the things that are involved in the hearing process, starting from preliminary meetings to the hearing, and the decision procedures Get to know about the responsibilities and of the powers a panel should possess Learn to execute the professional questioning methods as well as the probing techniques Learn the reasons for which the peer review panels fail and you can overcome these risks Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Employee Dispute Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Employee Dispute Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Peer Review? 00:15:00 Initiating the Process 00:15:00 The Peer Review Panel 00:15:00 Asking Questions 00:30:00 The Peer Review Process 00:30:00 Panel Walk Through 00:15:00 Why Does the Process Fail? 00:15:00 Mock Exam Mock Exam- Employee Dispute Resolution Course 00:20:00 Final Exam Final Exam- Employee Dispute Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Are you struggling with your video to show up in Google, YouTube or other search engines? Do you notice yourself questioning 'How do I Increase my YouTube Video Views'? Then this Youtube Video SEO Training course is just what you need. Through this course, you will learn how to assure that viewers find your video when they search for your type of product. Become an expert from no SEO experience and double the growth rates whenever a visitor watches a video at ranking your videos. This Youtube Video SEO Training course packed with essential information that helps you to start a rewarding career and turn your love and passion for making videos into a money-making opportunity. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Youtube Video SEO Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Youtube Video SEO Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction for Video SEO FREE 00:01:00 YouTube Auto Suggest for Keyword Research 00:08:00 Find YouTube Tags 00:04:00 YouTube Video SEO Optimizations 00:05:00 Module: 02 YTCockpit for Keyword Research _ Tracking 00:03:00 Tubular and Other Tool Comparisons 00:04:00 VidIQ Extension 00:07:00 YouTube Comments 00:02:00 Module: 03 The Secret of Subscribers in SEO 00:03:00 YouTube Black vs White 00:05:00 Rules of Engagement 00:06:00 YouTube Analytics 00:03:00 Module: 04 Video Sitemap SEO 00:07:00 Create a Playlist for Hard SEO Terms 00:05:00 YouTube Video Layout Blueprint 00:11:00 YouTube AdSense _ Other Monetizations 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌟 Unlock Your Potential: Comprehensive Counseling Mastery Program - Multimedia Edition 🌟 Are you ready to take your counseling skills to unprecedented heights? Introducing the Comprehensive Counseling Mastery Program: Multimedia Edition - the ultimate resource for aspiring and seasoned counselors alike!   🚀 What's Inside? 🔍 In-Depth Modules: Dive deep into a comprehensive curriculum designed to cover every facet of counseling. From foundational theories to advanced techniques, this program ensures you're equipped with the knowledge and skills to excel in any counseling scenario. 🎥 Multimedia Learning: Immerse yourself in an engaging learning experience with high-quality video lessons, interactive exercises, and real-life case studies. Our multimedia approach ensures that you not only understand the concepts but also know how to apply them in the real world. 🤝 Practical Application: Gain hands-on experience through role-playing exercises, simulated counseling sessions, and practical assignments. This program goes beyond theory, empowering you to confidently navigate the complexities of real-life counseling situations. 🌐 Global Perspectives: Explore diverse counseling approaches from around the world. Our program embraces cultural sensitivity, providing you with a well-rounded understanding of counseling techniques that can be applied across different cultural contexts. 👩‍🏫 Expert Instructors: Learn from industry experts with years of counseling experience. Our instructors are passionate about sharing their knowledge and are committed to your success in the field of counseling. 🌈 Lifetime Access: Enjoy lifetime access to the course materials, allowing you to revisit and reinforce your learning whenever needed. Stay updated with the latest counseling trends and techniques throughout your career. 🎓 Certification: Upon completion of the program, receive a prestigious certification that validates your expertise in counseling. Stand out in the competitive field of counseling and showcase your commitment to professional development.   📈 Invest in Your Future: Join the Comprehensive Counseling Mastery Program: Multimedia Edition today and invest in a future where you make a lasting impact as a skilled and compassionate counselor.   Enroll now to embark on a transformative journey toward becoming a counseling master. Your success story begins here! Course Curriculum Counselling Counselling Programme Overview 00:00 Counselling Introduction to Counselling 00:00 Counselling Opening a Session 00:00 Counselling Rapport-Building 00:00 Counselling Silence in Counselling 00:00 Counselling Reflection from 00:00 Counselling Paraphrasing 00:00 Counselling Focusing 00:00 Counselling Assessment 00:00 Counselling Appropriate Questioning 00:00 Counselling The Skill of Confrontation 00:00 Counselling Idiosyncratic Empathy 00:00

***Note: Offer is Valid for the First 20 Learners Only*** Get Noticed By Recruiters in this Hiring Season by Developing Your Skills! Make a strong base as a teaching assistant and bright enough your education and training proficiency through a certified Level 4 Certificate for Higher Level Teaching Assistants (RQF) Qualifications. This Level 4 Certificate for Higher Level Teaching Assistants (RQF) course is awarded by an established Ofqual-regulated Awarding Organisation named Focus Awards Limited, which ensures you've demonstrated the requisite competency and this competence is acknowledged. It will provide you with essential skills that allow you to start or succeed in a successful teaching career. This most engaging Level 4 Certificate for Higher Level Teaching Assistants (RQF) course assures both professional and certified qualifications for you. With the special course materials that are online and accessible 24/7 from anywhere in the globe, you will be able to master the A-Z of education and training. The contents are designed to equip you with a fundamental and advanced understanding of all aspects of teaching and management, such as communication, relationship building, decision-making processes, innovation, and much more! It will also provide you with a prestigious acknowledgement that allows you to start or succeed in a successful teaching career. Enrol now and be the top-notch teaching professional!!! Why is this Level 4 Certificate for Higher Level Teaching Assistants (RQF)Perfect for You? Change Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualification, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards which adds value to your educational profile Cost Efficient: In most cases, British qualification starts from £3000 per annum, but with Apex Learning, you enjoy savings of up to 80% on your educational investment. 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 days Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. Benefits you will gain from this Level 4 Certificate for Higher Level Teaching Assistants (RQF) course : Premium quality, intensive e-learning course materials Find a well-defined website for teaching 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the Uk's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit Qualification Summary Qualification type: Focus Awards Level 4 Award Qualification title: Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 87 Total Qualification Time (TQT): 360 Qualification number (QN): 601/8533/8 Course Curriculum Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) course comprises seven mandatory units. These are as follows: Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role ****Qualification Curriculum**** **Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)** Unit 1: Understand the Higher Level Teaching Assistant role Unit 2: Child development and welfare Unit 3: Awareness of special educational needs Unit 4: Promoting Positive Behaviour in Children and Young People Unit 5: Providing support for individual learners and small groups Unit 6: Developing skills to promote positive working relationships Unit 7: Curriculum planning, delivery and assessment Learning Outcomes What skills will I gain from this Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course? Inclusive Teaching and Learning Teaching, Learning and Assessment Approaches Providing opportunities for English, Maths, ICT and Wider Skills Theories of Learning Communication Induction, Icebreakers and Ground Rules Creating a Scheme of Work Devising an Inclusive Teaching and Learning Plan (Session Plan) Understand the Higher Level Teaching Assistant role Self-Evaluation and Continuing Professional Development Learning Duration Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Guided Learning Hours for this qualification is 87. Total Qualification Time for this qualification is 360 hours. The total credit value for this qualification is 36 Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorial or supervision of a learner, tutor, trainer or other education providers. Progression Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Method of Assessment: Unit 1: In Unit 1, you need to complete a variety of writing assignments Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence Unit 3: In Unit 3, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Focus Awards Limited. Who is this course for? You will have the ability to accomplish a lot of things with this course certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Requirements The Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) course does not have any specific entry requirements for students. However, you must be at least 16 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment Career path You will have the ability to accomplish a lot of things with this course certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation. Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market. Learning Outcomes: Apply the pre-suppositional sales process to identify the prospect's worldviews. Manage emotions using the SMART process to overcome obstacles in sales. Utilise various prospecting techniques such as networking, phone, and online to generate leads. Read body language and understand personality types to establish connections with prospects. Master negotiation techniques to handle objections and close sales effectively. Sell season tickets using persuasive language and build long-term customer relationships. Course Curriculum: Introduction To The Sales And Negotiation Skills Masterclass Prepare The Train Driver - Self Development For The Sales Consultant Pre-suppositional Sales - Pre-Suppositions And Worldviews The SMART Process - Learn How To Manage Emotions The Coaches - Getting Ready For Passengers The Train Route - Planning Your Sales Route Selling Tickets - Understanding How Prospecting Works Prospecting By Networking Prospecting By Phone Online Prospecting Making Friends - Friendliness And Personality Types Body Language - How To Read Your Prospect Listening Station - Questioning And Listening Negotiation Station - How To Negotiate Successfully Objection Handling - How To Handle Objections To The Sale Closing The Sale Selling Season Tickets How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Sales Consultant: £25,000 - £60,000 per year Account Manager: £25,000 - £50,000 per year Business Development Manager: £25,000 - £60,000 per year Sales Manager: £30,000 - £80,000 per year Customer Success Manager: £25,000 - £45,000 per year Sales Executive: £20,000 - £40,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

🌟 Motivational Interviewing Training Course Overview: Inspire Change with Empathy Are you ready to transform your communication skills and empower others to make positive life changes? Welcome to our groundbreaking 'Motivational Interviewing Training' course, a transformative journey designed to elevate your ability to motivate and inspire change in those you interact with. 🗣️ Module 1: Introduction to Motivational Interviewing Embark on your journey with a solid foundation in the principles of Motivational Interviewing (MI). Learn the core concepts, principles, and the spirit of MI, setting the stage for a communication style that fosters positive change. 🤝 Module 2: Building Rapport and Developing a Collaborative Relationship Discover the art of building strong connections and establishing collaborative relationships. Explore effective communication techniques that lay the groundwork for trust, empathy, and a partnership that fosters motivation and commitment to change. 💬 Module 3: Eliciting Change Talk Master the skill of eliciting change talk - the key driver of behavioral transformation. Explore powerful questioning techniques and active listening strategies to draw out individuals' own motivations for change, enhancing their commitment to positive actions. 🤔 Module 4: Resolving Ambivalence Navigate the complex terrain of ambivalence and help individuals overcome internal conflicts. Develop the expertise to guide them toward a clear decision to change, empowering them to break through barriers and take steps toward a healthier, more fulfilling life. 🚫 Module 5: Responding to Resistance Equip yourself with the tools to effectively address resistance. Learn how to navigate challenging conversations with empathy and finesse, turning resistance into opportunities for growth and fostering a positive and collaborative atmosphere. 🎓 Why Choose Our Motivational Interviewing Training Course? Evidence-Based Approach: Grounded in the proven principles of Motivational Interviewing. Practical Application: Hands-on exercises and real-life scenarios for skill development. Expert Facilitators: Learn from experienced trainers with a deep understanding of motivational interviewing techniques. Versatile Skills: Applicable across various professional settings - from healthcare to counseling and beyond. 🌈 Enroll Now and Transform Your Communication Skills! Unlock the potential to inspire positive change in others. Our Motivational Interviewing Training course is your gateway to becoming a skilled communicator, capable of motivating and supporting individuals on their journey towards meaningful transformation. Enroll now and amplify your impact! Course Curriculum Module 1_ Introduction to Motivational Interviewing. Introduction to Motivational Interviewing. 00:00 Module 2_ Building Rapport and Developing a Collaborative Relationship. Building Rapport and Developing a Collaborative Relationship. 00:00 Module 3_ Eliciting Change Talk. Eliciting Change Talk. 00:00 Module 4_ Resolving Ambivalence. Resolving Ambivalence. 00:00 Module 5_ Responding to Resistance. Responding to Resistance. 00:00

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

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This The Basics of Body Language from TV's Human Lie Detector is designed for you whether you are a business owner, parent, spouse, employee, human resources director, teacher or student, this course will change the way you interact with those around you.  Through this course, you will learn both body language and lie detection. Learn how to spot those lies. You will learn: *How to read body language *How to be a human lie detector *How to read people *How to detect hidden emotions *How to spot lies. This course is based on scientifically backed research on the how to read people's nonverbal behavior. You will also learn the method to improvise your professional skills and relation in business advancement. You will get to know how to come out from that place where you are got stuck frequently. Overall, you will learn how to show you as a confident through your body language. What Will I Learn? Students on the course will discover tried and tested, as well as state of the art methods for interpreting and deciphering communication You will be able to establish a rapport with anyone, as well as understanding how to maintain a deep rapport Find out how to interpret hidden meanings that until now were invisible to you Spot when others are being deceptive with you Feel more confident in social situations Spot hidden emotions in others Requirements A desire to become a better communicator A desire to succeed A desire to learn A desire to improve the results in your life Who is the target audience? The techniques taught in this course are not only for use in business but can be used to improve relationships in family such as children Anyone who would like a much more effective way of communicating Introduction Introduction FREE 00:03:00 Why is body language important? 00:01:00 Who is this course for? 00:01:00 What will we learn? 00:01:00 Understanding the Mind / Body Link Leakage 00:01:00 Dispelling the myths 00:02:00 State management 00:01:00 Introduction to Sensory Acuity and Matching / Mirroring 00:02:00 Pace and lead 00:02:00 The Basics of Body Language Posture 00:04:00 Voice and language 00:04:00 Handshake 00:07:00 Eye contact 00:03:00 Feet position 00:01:00 Representation systems 00:02:00 Reading body language over the phone 00:01:00 Body language on a date 00:01:00 Anchoring 00:04:00 Micro-expressions 00:04:00 Deception Detection Deception detection - introduction 00:06:00 Types of lying 00:01:00 Telltale signs of deception 00:03:00 Famous examples of deception 00:02:00 Top tips for deception detection 00:02:00 Boosting Confidence & Questioning Beliefs Visual motor rehearsal 00:03:00 The framework of beliefs 00:05:00 Conclusion Conclusion 00:01:00 Course Certification