11253 Courses delivered Online

Master Electrical Design with AutoCAD This CPD-accredited course equips learners with key Electrical Design strategies, tools, and skills.

Get equipped with essential skills in retail management. Learn effective strategies in merchandising, sales, customer service, and team leadership.

Estate Agent: Estate Agent Diploma Are you a prospective candidate who is enthusiastic about bargaining, promoting, and selling? Our extensive Estate Agent Diploma course includes all the material necessary for you to succeed in this cutthroat business. Our extensive Estate Agent Diploma programme is broken into 16 courses in total. Our Estate Agent Diploma will teach you about estate agents, their business plans, and ownership. This estate agent diploma also includes descriptions of all rights, laws, and tax procedures. From Estate Agent Diploma You will become an expert in land use control, leases, and real estate investment. You will learn how to spot a good deal from this estate agent diploma. You will be able to write lucrative contracts and sell real estate with expertise once you have completed the estate agent diploma. Enrol in the Estate Agent Diploma programme to launch a successful career and solidify your extensive knowledge. This Estate Agent Diploma is the most effective way for you to gain a thorough understanding of the subject. Learning Outcomes of Estate Agent Diploma Estate Agent Diploma will help you understand the role and responsibilities of an estate agent. Identify different types of estate agents and their functions by completing the Estate Agent Diploma. Estate Agent Diploma will Develop negotiation skills for successful property transactions. Comprehend regulatory requirements and industry standards. Explore marketing strategies for property promotion with Estate Agent Diploma. The Estate Agent Diploma will help you learn about the current trends and future of the estate agency sector. Main Course: Estate Agent Diploma Free Courses are including with this Estate Agent: Estate Agent Course Along with The Estate Agent Course, We Offer a free Property Development Course Along with The Estate Agent Course, We Offer a free Residential Letting Course Along with The Estate Agent Course, We Offer a free Property Management Course Special Offers of this Estate Agent: Estate Agent Course This Estate Agent Course includes a FREE PDF Certificate. Lifetime access to this Estate Agent Course Instant access to this Estate Agent Course Get FREE Tutor Support to this Estate Agent Course Estate Agent: Estate Agent Diploma With a focus on the management side of residential lettings, this course on residential letting, property management, property development, and real estate agents seeks to give students a thorough understanding and insight into the property industry. This residential leasing, property management, property development, and estate agent course will give you a great understanding of your role through real-world examples throughout. All of the obligations and guidelines that a competent residential letting agent must maintain and adhere to are covered in the Residential Letting, Property Management, Property Development, and Real Estate Agent Course. Who is this course for? Estate Agent: Estate Agent Diploma This Estate Agent Diploma is a good investment for those looking to advance their professional abilities or keep up with the newest trends. Requirements Estate Agent: Estate Agent Diploma To enrol in this Estate Agent: Estate Agent Diploma Course, students must fulfil the following requirements. To join in our Estate Agent: Estate Agent Diploma Course, you must have a strong command of the English language. To successfully complete our Estate Agent: Estate Agent Diploma Course, you must be vivacious and self driven. To complete our Estate Agent: Estate Agent Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Estate Agent: Estate Agent Diploma Course. Career path Estate Agent: Estate Agent Diploma With this Estate Agent Diploma programme, you can pursue a variety of career opportunities, including: Property Developer Property Manager Real Estate Agent Real Estate Investor

Entry Level 3 Award In Skills for Childcare Do you have a strong interest in working with kids? If your goal is to start your own business or boost your childcare skills you should join our comprehensive Entry Level 3 Award In Skills for Childcare course. The Entry Level 3 Award In Skills for Childcare course is an online program that teaches people how to work with kids. This Entry Level 3 Award In Skills for Childcare course covers child development, learning, safety and food. Also, this Entry Level 3 Award In Skills for Childcare course helps to understand the child growth process and how to support them. Through the Entry Level 3 Award In Skills for Childcare course you can improve communication in health, social care and child care. Enrol in this Entry Level 3 Award In Skills for Childcare course to gain guidance and advance your abilities continuously. Learning Outcomes of Entry Level 3 Award In Skills for Childcare After completing the Entry Level 3 Award In Skills for Childcare course, learners will know about: The primary concern with how to give children the care and support they need through the Entry Level 3 Award In Skills for Childcare course. Learn everything there is to know about working in early childhood settings with our Entry Level 3 Award In Skills for Childcare course. This Entry Level 3 Award In Skills for Childcare course considers how young children grow and mature. You will be well-prepared to collaborate with kids in a variety of settings via this thorough Entry Level 3 Award In Skills for Childcare course. Special Offers of this Entry Level 3 Award In Skills for Childcare Course This Entry Level 3 Award In Skills for Childcare Course includes a FREE PDF Certificate. Lifetime access to this Entry Level 3 Award In Skills for Childcare Course Instant access to this Entry Level 3 Award In Skills for Childcare Course Get FREE Tutor Support to this Entry Level 3 Award In Skills for Childcare Course Entry Level 3 Award In Skills for Childcare Enhance your career in childcare with the Entry Level 3 Award in Skills for Childcare course. This online program covers essential topics such as child development, learning, safety, and nutrition. Through the Entry Level 3 Award in Skills for Childcare, you'll gain a deep understanding of the child growth process and learn effective strategies to support their development. This Entry Level 3 Award in Skills for Childcare course is designed to improve your communication skills, crucial for working in health, social care, and childcare environments. Enroll in the Entry Level 3 Award in Skills for Childcare today to start making a meaningful difference in children's lives Who is this course for? Entry Level 3 Award In Skills for Childcare Those who wish to work with children, are seeking a new job, or want to learn more about child development should take the Skills for Entry Level 3 Award In Skills for Childcare course. Requirements Entry Level 3 Award In Skills for Childcare To enrol in this Entry Level 3 Award In Skills for Childcare Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Entry Level 3 Award In Skills for Childcare Course. Be energetic and self-motivated to complete our Entry Level 3 Award In Skills for Childcare Course. Basic computer Skill is required to complete our Entry Level 3 Award In Skills for Childcare Course. If you want to enrol in our Entry Level 3 Award In Skills for Childcare Course, you must be at least 15 years old. Career path Entry Level 3 Award In Skills for Childcare Teaching assistants, classroom assistants and teachers are perfect job opportunities for Entry Level 3 Award In Skills for Childcare course.

Paediatric First Aid: Paediatric First Aid Training Online Join our Paediatric First Aid: Paediatric First Aid Course to enter this industry and learn how to preserve life, prevent damage, and promote recovery! Are you willing to provide immediate Paediatric First Aid: Paediatric First Aid coursein order to stop injuries from getting worse and save lives? Paediatric First Aid: Paediatric First Aid course is the appropriate and quick response to accidents and emergencies. The Paediatric First Aid: Paediatric First Aid includes a variety of skills and strategies that can save lives and are essential for parents, carers, teachers, and anyone else in charge of the wellbeing of young children. Paediatric First Aid: Paediatric First Aid Course teaches you to be prepared to handle emergencies and empower. As a Paediatric First Aid: Paediatric First Aid expert you can respond effectively and be able to provide the best possible care when it matters most. By investing in Paediatric First Aid: Paediatric First Aid, individuals become valuable resources in ensuring the safety and well-being of young lives. Don't wait for an emergency to arise,educate yourself with our Paediatric First Aid: Paediatric First Aid course, so that you can save others' lives. Main Course: Paediatric First Aid Training Course Free Courses are including with this Paediatric First Aid: Paediatric First Aid Training Course Along with The Paediatric First Aid: Paediatric First Aid Training Course, We Offer a free Level 1 Award In Skills for Childcare Course Along with The Paediatric First Aid: Paediatric First Aid Training Course, We Offer a free Entry Level 3 Award In Skills for Childcare Course Along with The Paediatric First Aid: Paediatric First Aid Training Course, We Offer a free Level 5 Childcare Training Course Special Offers Of this Paediatric First Aid: Paediatric First Aid Training course This Paediatric First Aid: Paediatric First Aid Training course includes a FREE PDF Certificate. Lifetime access to this Paediatric First Aid: Paediatric First Aid Training course Instant access to this Paediatric First Aid: Paediatric First Aid Training course Get FREE Tutor Support from Monday to Friday in this Paediatric First Aid: Paediatric First Aid Training course. [ Note: Free Digital certificate as soon as completing the Paediatric First Aid: Paediatric First Aid course] Paediatric First Aid: Paediatric First Aid Training Online This Paediatric First Aid: Paediatric First Aidcourse aims to provide you with the theoretical knowledge, skills, and confidence necessary to deal with emergencies. You will learn how to prioritise and apply essential techniques in a range of situations after completing Paediatric First Aid: Paediatric First Aid course. This Paediatric First Aid: Paediatric First Aid course will also teach you how to deal with shock and demonstrate CPR techniques that can be used on both babies and children. Who is this course for? Paediatric First Aid: Paediatric First Aid Training Online This Paediatric First Aid: Paediatric First Aid Training Course will help in your employment in the child care sector. Requirements Paediatric First Aid: Paediatric First Aid Course To enrol in this Paediatric First Aid: Paediatric First Aid Course Course, students must fulfil the following requirements. To join in our Paediatric First Aid: Paediatric First Aid Course, you must have a strong command of the English language. To successfully complete our Paediatric First Aid: Paediatric First Aid Course, you must be vivacious and self driven. To complete our Paediatric First Aid: Paediatric First Aid Course, you must have a basic understanding of computers. Career path Paediatric First Aid: Paediatric First Aid Training Online If you are considering a career in one of the following fields, this Paediatric First Aid: Paediatric First Aid Training course is for you: Paediatric First Aider Paediatric Nurse Paediatrics : Paediatric First Aid

First Aid: Martial Arts First Aid Are you keen to expand your understanding of Martial Arts First Aid? No worries. We are here to introduce the greatest Life Martial Arts First Aid course, which covers all of the important topics. This martial arts first aid course gives a quick overview of general first aid and the main goals of first aid. This martial arts first aid course teaches about the most popular martial arts in the UK as well as first aid. This martial arts first aid course also includes the pre-incident inspections and evaluations that a martial arts first aider must perform. This martial arts first aid course teaches the crucial procedures that a martial arts first aider must adhere to while dealing with a casualty in a dangerous circumstance. Traumas such as contact injuries, cardiac arrest, and diseases such as allergic responses are all covered in our Martial Arts First Aid course. Participate in this comprehensive martial arts first aid course plan to jumpstart your career and broaden your current knowledge base and skill set! Learning Objectives of Martial Arts First Aid Course Our Martial Arts First Aid Course includes the following learning outcomes: Knowledge of first aid and emergency response strategies. Martial Arts First Aid Course describes about how to respond to prevalent martial arts injuries. Martial Arts First Aid Course provides ability to assess the intensity of an injury and provide appropriate first aid care. You can gain knowledge of how to properly immobilise and transport an injured person from this Martial Arts First Aid Course. Martial Arts First Aid Course raise awareness of the importance of hygiene and infection prevention and control in first aid. Martial Arts First Aid Course increase understanding of the principles of self-care and injury prevention in martial arts. Recognition as a certified Martial Arts First Aider through the Martial Arts First Aid Course. Special Offers of this First Aid: Martial Arts First Aid Course This First Aid: Martial Arts First Aid Course includes a FREE PDF Certificate Lifetime access to this First Aid: Martial Arts First Aid Course Instant access to this First Aid: Martial Arts First Aid Course Get FREE Tutor Support to this First Aid: Martial Arts First Aid Course First Aid: Martial Arts First Aid The First Aid: Martial Arts First Aid course offers a comprehensive overview of essential first aid principles specifically tailored for martial arts practitioners. This First Aid: Martial Arts First Aid course covers the most popular martial arts in the UK alongside crucial first aid knowledge. You’ll learn the importance of pre-incident inspections and evaluations through the First Aid: Martial Arts First Aid training. The First Aid: Martial Arts First Aid course also teaches lifesaving procedures for handling casualties in dangerous situations. From contact injuries to cardiac arrest and allergic reactions, this First Aid: Martial Arts First Aid course prepares you for real-world emergencies. Who is this course for? First Aid: Martial Arts First Aid This martial arts first aid course is suited for both people who are interested in this field and those who are already working in it. Requirements First Aid: Martial Arts First Aid To enrol in this First Aid: Martial Arts First Aid Course, students must fulfil the following requirements. To join in our First Aid: Martial Arts First Aid Course, you must have a strong command of the English language. To successfully complete our First Aid: Martial Arts First Aid Course, you must be vivacious and self driven. To complete our First Aid: Martial Arts First Aid Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Aid: Martial Arts First Aid Course. Career path First Aid: Martial Arts First Aid You will obtain the required skills and information to thrive in your professional life with the support and supervision of our martial arts first aid Course.

Early Years: Attachment Theory in the Early Years Are you eager to form a close bond with others and have a substantial impact on their level of happiness and contentment? Through the attachment theory in the Early Years course, you can get a thorough understanding of how to develop a closer relationship with a kid at a young age. The Attachment Theory in the Early Years addresses the many forms of attachment. As well as this Attachment Theory in the Early Years course teaches how to develop ties with parents. Controlling children's wants and attachment behaviours is also covered in the Attachment Theory in the Early Years training. Additionally, this Attachment Theory in the Early Years course teaches how to support young children's mental health, love, and care. Overall, this Attachment Theory in the Early Years course helps you develop a healthier lifestyle, get more self-assurance, and share your concern for raising a child. Enrol in this course right away to unleash your potential on the Power of Attachment Theory in the Early Years! Learning Outcomes of Attachment Theory in the Early Years After completing the Attachment Theory in the Early Years course, the learner will be able to – Understand the theory of attachment through this Attachment Theory in the Early Years course. This Attachment Theory in the Early Years course describes the types of attachment. Learn how to control children’s behaviour with the help of this Attachment Theory in the Early Years course. The Attachment Theory in the Early Years helps to gain a deep knowledge of how to raise a child in their early life. Special Offers of this Early Years: Attachment Theory in the Early Years Course This Early Years: Attachment Theory in the Early Years Course includes a FREE PDF Certificate. Lifetime access to this Early Years: Attachment Theory in the Early Years Course Instant access to this Early Years: Attachment Theory in the Early Years Course Get FREE Tutor Support to this Early Years: Attachment Theory in the Early Years Course Early Years: Attachment Theory in the Early Years Unlock the secrets of nurturing relationships with our Early Years: Attachment Theory in the Early Years course. This comprehensive program explores the various forms of attachment, providing you with essential insights into developing strong bonds with parents. The Early Years: Attachment Theory in the Early Years course covers effective strategies for managing children's needs and attachment behaviors, empowering you to foster secure connections. Additionally, you'll learn how to support young children's mental health with love and care. By enrolling in the Early Years: Attachment Theory in the Early Years course, you’ll cultivate a healthier lifestyle, gain confidence, and enhance your ability to nurture and raise children effectively. Who is this course for? Early Years: Attachment Theory in the Early Years This Attachment Theory in the Early Years course is ideal for everyone who is concerned about children's welfare. Requirements Early Years: Attachment Theory in the Early Years To enrol in this Early Years: Attachment Theory in the Early Years Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Early Years: Attachment Theory in the Early Years Course. Be energetic and self-motivated to complete our Early Years: Attachment Theory in the Early Years Course. Basic computer Skill is required to complete our Early Years: Attachment Theory in the Early Years Course. If you want to enrol in our Early Years: Attachment Theory in the Early Years Course, you must be at least 15 years old. Career path Early Years: Attachment Theory in the Early Years After completing this Attachment Theory in the Early Years course, you may be able to pursue a variety of promising career opportunities.

Level 2 Certificate in Behaviour that Challenges in Children Do you want to understand how to handle and help behaviorally challenged children? Our specifically designed Level 2 Certificate in Behaviour that Challenges in Children Course course is ready to educate you on how to help youngsters who exhibit these difficult tendencies. This Level 2 Certificate in Behaviour that Challenges in Children Course course's primary purpose is to raise learners' awareness and comprehension of difficult conduct in children and its effects. The Level 2 Certificate in Behaviour that Challenges in Children Course training will teach you how to deal with numerous coexisting situations. Also, the Level 2 Certificate in Behaviour that Challenges in Children Course course will assist you if you have learning challenges or a mental health problem. Moreover, this Level 2 Certificate in Behaviour that Challenges in Children Course course discusses sensory difficulties and autism, which can have an influence on problematic behaviours. Enrol in our Level 2 Certificate in Behaviour that Challenges in Children Course course now to become involved in serious behavioural issues and be a genuine hero by supporting them in regulating their conduct. Learning Outcome of Level 2 Certificate in Behaviour that Challenges in Children Course After completing this Level 2 Certificate in Behaviour that Challenges in Children Course, learner will know about: Understand challenging behaviour and support positive behaviour from this Level 2 Certificate in Behaviour that Challenges in Children Course. Level 2 Certificate in Behaviour that Challenges in Children Course explains the importance of effective communication and the management of behaviour. You can understand the role of reflection and support for those involved in incidents of behaviour that challenges. Special Offers of this Level 2 Certificate in Behaviour that Challenges in Children Course This Level 2 Certificate in Behaviour that Challenges in Children Course includes a FREE PDF Certificate Lifetime access to this Level 2 Certificate in Behaviour that Challenges in Children Course Instant access to this Level 2 Certificate in Behaviour that Challenges in Children Course Get FREE Tutor Support to this Level 2 Certificate in Behaviour that Challenges in Children Course Level 2 Certificate in Behaviour that Challenges in Children The Level 2 Certificate in Behaviour that Challenges in Children Course is designed to enhance your understanding of challenging behaviours in children and their potential impact. This comprehensive training provides practical strategies for managing coexisting conditions such as learning disabilities or mental health issues. Additionally, the Level 2 Certificate in Behaviour that Challenges in Children Course covers crucial topics like sensory difficulties and autism, which often contribute to problematic behaviours. By completing this course, you’ll gain valuable insights and skills to effectively support children facing these challenges, making it an essential resource for educators and caregivers. Who is this course for? Level 2 Certificate in Behaviour that Challenges in Children This Level 2 Certificate in Behaviour that Challenges in Children course is ideal for anyone who wants to learn more about this subject in depth. Requirements Level 2 Certificate in Behaviour that Challenges in Children To enrol in this Level 2 Certificate in Behaviour that Challenges in Children Course, students must fulfil the following requirements. To join in our Level 2 Certificate in Behaviour that Challenges in Children Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Behaviour that Challenges in Children Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Level 2 Certificate in Behaviour that Challenges in Children Enrol this Level 2 Certificate in Behaviour that Challenges in Children Course course right away to take the next step towards your goals in both your career and your life.

Duration 5 Days 30 CPD hours This course is intended for System administrators, IT security administrators, IT security engineers, and other professionals responsible for designing, implementing, maintaining, and managing the security of Red Hat Enterprise Linux systems and ensuring their compliance with the organization's security policies. Be a Red Hat Certified Engineer (RHCE©), or demonstrate equivalent Red Hat Enterprise Linux knowledge and experience. Overview Students that complete this course should be able to demonstrate these skills: - Analyze and remediate system compliance using OpenSCAP and SCAP Workbench, employing and customizing baseline policy content provided with Red Hat Enterprise Linux. - Monitor security-relevant activity on your systems with the kernel's audit infrastructure. - Explain and implement advanced SELinux techniques to restrict access by users, processes, and virtual machines. - Confirm the integrity of files and their permissions with AIDE. - Prevent unauthorized USB devices from being used with USBGuard. - Protect data at rest but provide secure automatic decryption at boot using NBDE. - Proactively identify risks and misconfigurations of systems and remediate them with Red Hat Insights. - Analyze and remediate compliance at scale with OpenSCAP, Red Hat Insights, Red Hat Satellite, and Red Hat Ansible Tower. This course is ideal for security administrators and system administrators who need to manage the secure operation of servers running Red Hat© Enterprise Linux©, whether deployed on physical hardware, as virtual machines, or as cloud instances. Maintaining security of computing systems is a process of managing risk through the implementation of processes and standards backed by technologies and tools. In this course, you will discover and understand the resources that can be used to help you implement and comply with your security requirements. This course is based on Red Hat Enterprise Linux 7.5, Red Hat Satellite 6.3, Red Hat Ansible© Engine 2.5, Red Hat Ansible Tower 3.2, and Red Hat Insights. 1 - MANAGE SECURITY AND RISK Define strategies to manage security on Red Hat Enterprise Linux servers. 2 - AUTOMATE CONFIGURATION AND REMEDIATION WITH ANSIBLE Remediate configuration and security issues with Ansible Playbooks. 3 - PROTECT DATA WITH LUKS AND NBDE Encrypt data on storage devices with LUKS and use NBDE to manage automatic decryption when servers are booted. 4 - RESTRICT USB DEVICE ACCESS Protect system from rogue USB device access with USBGuard. 5 - CONTROL AUTHENTICATION WITH PAM Manage authentication, authorization, session settings, and password controls by configuring pluggable authentication modules (PAMs). 6 - RECORD SYSTEM EVENTS WITH AUDIT Record and inspect system events relevant to security, using the Linux kernel's audit subsystem and supporting tools. 7 - MONITOR FILE SYSTEM CHANGES Detect and analyze changes to a server's file systems and their contents using AIDE. 8 - MITIGATE RISK WITH SELINUX Improve security and confinement between processes by using SELinux and advanced SELinux techniques and analyses. 9 - MANAGE COMPLIANCE WITH OPENSCAP Evaluate and remediate a server's compliance with security policies by using OpenSCAP. 10 - AUTOMATE COMPLIANCE WITH RED HAT SATELLITE Automate and scale your ability to perform OpenSCAP checks and remediate compliance issues using Red Hat Satellite. 11 - ANALYZE AND REMEDIATE ISSUES WITH RED HAT INSIGHTS Identify, detect, and correct common issues and security vulnerabilities with Red Hat Enterprise Linux systems by using Red Hat Insights. 12 - PERFORM A COMPREHENSIVE REVIEW Review the content covered in this course by completing hands-on review exercises. Additional course details: Nexus Humans Red Hat Security - Linux in Physical, Virtual, and Cloud (RH415) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Security - Linux in Physical, Virtual, and Cloud (RH415) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00