Are you a carer, & looking to enhance your skills to provide the best possible care to your patients? Do you want to be able to pick up on subtle signs and changes in their behaviour and condition? Then this course is for you! As a carer, it can be difficult to accurately observe and understand the needs of the people you care for. Without strong observation skills, you may miss important cues and behaviours that could impact the care you provide. No worries, if you're new to caregiving or looking to improve your existing skills, this course has something for everyone. In this course, you will learn how to develop your observation skills, including how to identify and interpret nonverbal communication and recognise changes in behaviour and physical conditions. Moreover, from this course, you will learn to use tools like care plans and observation charts to record and analyse your observations. Imagine the difference you could make by being able to accurately observe and interpret your patients' needs. The skills you'll learn from this course will enable you to provide a higher level of care and make a positive impact on the lives of those in your care. Don't wait any longer to improve your observation skills and take your caregiving to the next level. Enrol in "Observation Skills for Carers" now and start making a difference today! Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Welcome to "Observation Skills for Carers" - a comprehensive course designed to help you improve your observation skills and provide the best possible care for the individuals you serve. Meet the Accreditation The CPD Certification Service (CPD UK) assures the Observation Skills for Carers course training and learning activities are relevant, reliable, and upto date. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is available for all. So, if you are enthusiastic about learning and improving your observation skills then join our Observation Skills for Carers course. Requirements This Observation Skills for Carers course is open to all, with no formal entry requirements. Career path After completing this course, learners will get the opportunity to grab chances in the following fields: Home Health Aide Personal Care Assistant Residential Care Assistant Medical Assistant Social Worker Geriatric Care Manager Clinical Nurse Clinical Nurse Manager An annual salary for these job opportunities are getting the amount between £30,000 - £40,000 in the UK
Earn up to £35,000 per year as a call centre agent with the right skills. Call centre agents earn good salaries, and they have the opportunity to learn new skills and advance their careers. This Call Center Training and Client Management course will teach you everything you need to know to be successful in a call centre role. Enrol today and start your career in call centre management! Learning Outcomes: Develop essential communication skills to effectively engage with clients in a call centre environment. Ability to apply proven telephone etiquette to create a positive customer experience. Cultivate strong negotiation techniques for resolving conflicts and achieving win-win outcomes. Master the art of managing difficult clients with empathy and professionalism. Understand key call centre metrics and benchmarks to optimise performance and productivity. Stay updated on the latest call centre technology and trends for enhanced efficiency. Elevate your call centre operations with our comprehensive training course designed to equip your team with the skills and knowledge needed to excel in client management. This course encompasses a wide range of modules, each focusing on crucial aspects of call centre dynamics. Through engaging and insightful content, your team will acquire essential communication skills, learn the art of effective negotiation, and develop strategies to manage challenging clients with finesse. Additionally, they will gain a deep understanding of call centre metrics, enabling them to optimise performance and meet key benchmarks. Furthermore, the course explores the latest trends in call centre technology, ensuring that your team remains at the forefront of industry advancements. Don't miss this opportunity to enhance your call centre's performance. Enrol your team today and empower them with the skills needed to deliver exceptional client management. Certification Upon successful completion of the course, all learners will be eligible to receive a certificate titled Call Centre Training to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy. PDF Certificate: This digital version of your certificate will be available for you to download and print for totally FREE. Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Call centre team leaders seeking to enhance their agents' skills. Customer service representatives aiming to excel in client management. Aspiring call centre managers looking to build a strong foundation. Established call centres wanting to optimise their team's performance. Career path Customer Service Representative: £18,000 - £25,000 per annum Call Center Agent: £18,000 - £26,000 per annum Team Leader: £22,000 - £35,000 per annum Call Center Supervisor: £25,000 - £40,000 per annum Call Center Manager: £30,000 - £55,000 per annum Call Center Operations Director: £45,000 - £80,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. Why Choose this Life Coaching : Life Coaching Course from Us? Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Course Curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Life Coaching course is open to candidates with no prior expert experience from all backgrounds. This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included
Grief is a natural human response to loss. It is the emotional suffering you feel when something or someone you love is taken away. Bereavement is the state of experiencing grief. Grief can be a very difficult and isolating experience. It can be hard to know how to cope with the pain and sadness. Grief counselling can help you to understand and process your grief, and to develop healthy coping mechanisms. If you are interested in learning more about Bereavement and Grief Counselling, then take our Bereavement and Grief Counselling course today! Learning Outcomes: After completing this Bereavement and Grief Counselling course, you will be able to - Understand the core concepts and principles of counselling. Explore the experience of bereavement and grief in life. Recognise the factors that influence the onset of grief. Gain insights into the effects of sudden death on the grieving process. Develop skills in addressing complicated grief reactions and specific losses. Enter the realm of Bereavement and Grief Counselling, where compassion meets healing. This profound course offers a theoretical exploration of the principles and practices involved in supporting individuals experiencing grief and loss. Begin by understanding the foundational concepts of counselling, preparing yourself to navigate the complexities of grief counselling. Explore the multifaceted experience of bereavement and grief, gaining insights into the emotional, psychological, and social dimensions of loss. Delve into the factors that influence the onset and progression of grief, understanding the unique challenges faced by individuals. Uncover the profound effects of sudden death, learning how to provide support in such circumstances. Additionally, gain knowledge and strategies to address specific losses and complicated grief reactions. Understand the impact of grief on children and explore effective ways to support them. Learn about professional help available for grieving adults and the role of grief counselling in promoting resolution. Lastly, explore the ethical considerations that guide grief counselling practice, ensuring ethical and responsible support for individuals in their healing journey. This Bereavement and Grief Counselling course offers valuable knowledge and insights for individuals interested in providing support to those facing bereavement and grief. Whether you are a healthcare professional, counsellor, or someone seeking to understand and assist individuals through their grieving process, this Bereavement and Grief Counselling course equips you with the tools to make a meaningful difference. Certification Upon successful course completion, students can obtain a certificate titled Bereavement and Grief Counselling. You can get a digital certificate in a high-resolution PDF format for Free. If you prefer a hard copy and you live in the UK, we offer a professionally printed certificate mailed to your address for £3.99. International students can also request a hard copy certificate which will be shipped to your address outside the UK for £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bereavement and Grief Counselling course is intended for - Healthcare professionals interested in grief counselling. Counsellors seeking to specialise in bereavement support. Individuals interested in helping others through the grieving process. Professionals in social work and community support roles. Career path Grief Counsellor: £24,000 - £45,000 per year Bereavement Support Specialist: £22,000 - £40,000 per year Hospice Counsellor: £25,000 - £45,000 per year Mental Health Counsellor: £25,000 - £45,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Are you a carer, & looking to enhance your skills to provide the best possible care to your patients? Do you want to be able to pick up on subtle signs and changes in their behaviour and condition? Then this course is for you! As a carer, it can be difficult to accurately observe and understand the needs of the people you care for. Without strong observation skills, you may miss important cues and behaviours that could impact the care you provide. No worries, if you're new to caregiving or looking to improve your existing skills, this course has something for everyone. In this course, you will learn how to develop your observation skills, including how to identify and interpret nonverbal communication and recognise changes in behaviour and physical conditions. Moreover, from this course, you will learn to use tools like care plans and observation charts to record and analyse your observations. Imagine the difference you could make by being able to accurately observe and interpret your patients' needs. The skills you'll learn from this course will enable you to provide a higher level of care and make a positive impact on the lives of those in your care. Don't wait any longer to improve your observation skills and take your caregiving to the next level. Enrol in "Observation Skills for Carers" now and start making a difference today! Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Welcome to "Observation Skills for Carers" - a comprehensive course designed to help you improve your observation skills and provide the best possible care for the individuals you serve. Meet the Accreditation The CPD Certification Service (CPD UK) assures the Observation Skills for Carers course training and learning activities are relevant, reliable, and upto date. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is available for all. So, if you are enthusiastic about learning and improving your observation skills then join our Observation Skills for Carers course. Requirements This Observation Skills for Carers course is open to all, with no formal entry requirements. Career path After completing this course, learners will get the opportunity to grab chances in the following fields: Home Health Aide Personal Care Assistant Residential Care Assistant Medical Assistant Social Worker Geriatric Care Manager Clinical Nurse Clinical Nurse Manager An annual salary for these job opportunities are getting the amount between £30,000 - £40,000 in the UK
The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
This is an amazing course for anyone who wants to get started with functional programming with libraries such as cats-effect/ZIO and understand IO Monad in depth. Learn about functional programming and effects from this most structured and well-thought-out course on Scala IOs.
Get ready for an exceptional online learning experience with the People Management, Operation Management & Project Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This People Management, Operation Management & Project Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Operation Management package has something for everyone. As part of the People Management, Operation Management & Project Management package, you will receive complimentary PDF certificates for all courses in Operation Management bundle at no extra cost. Equip yourself with the Operation Management bundle to confidently navigate your career path or personal development journey. Enrol our Operation Management bundletoday and start your career growth! This Operation Management Bundle Comprises the Following CPD Accredited Courses: People Management Diploma Team Building Masterclass Operations Management Project Management Resourcing and Managing Talent Course Leadership and Management Course Motivation Skills Equality, Diversity and Discrimination Line Management Change Management Dealing With Difficult People Training Course Corporate Risk And Crisis Management - Online Course Effective Communication Skills Online Meeting Management Conflict Resolution Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the People Management, Operation Management & Project Management course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Operation Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Operation Management Bundle. Build a strong knowledge base in your chosen course via the Operation Management Bundle. Benefit from the flexibility and convenience of online learning. With the Operation Management package, validate your learning with a CPD certificate. Each course in People Management, Operation Management & Project Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the People Management, Operation Management & Project Management, a rich anthology of 15 diverse courses. Each course in the Operation Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This People Management, Operation Management & Project Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the People Management, Operation Management & Project Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Operation Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The People Management, Operation Management & Project Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this People Management, Operation Management & Project Management course. Career path Unleash your potential with the People Management, Operation Management & Project Managementbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Operation Management bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! Content If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? I’ve helped many people in your situation find the right way to tackle their return to work, guiding them as they gauged if they were ready - and then advising them as to the best way to start approaching things with their employer. I very much enjoy helping my clients with this stage of their recovery journey, as it means things are going really well for them!I share so much value in this session! I've taken my experience of helping many, many people navigate this milestone and turned my best advice into a single session for you to benefit from.The event itself was a live webinar held in July 2023. This is your chance to purchase the recording of the webinar itself (1 hour)) and a written capture of the Q&A sessions held afterwards. My full client schedule means I won't be running this as a live event again for a while, so this is your chance to purchase it 'on demand' and benefit from the help I give at the time you need it (now!).Topics coveredHaving helped so many people, I’ve seen how successfully things go when certain elements are carefully thought through and put into place, and I share my Top Five pieces of advice with you at this live webinar. I talk about: How to know if/when you’re ready to start seriously considering a return to work Questions to ask yourself if you think you need to consider a change of career How to broach the topic of a phased return with your employer My experience of how Occupational Health (or similar functions) can help or hinder - and how to make sure it’s the former! Things to consider and address up-front to ensure your first couple of weeks go as well as they can. I also share some smart actions that you can put in place way before you're even contemplating going back to work, in order to smooth the way for a successful return when you're ready. So please don't think this webinar won't be useful to you if you know you've got a way to go yet. Not only will you be able to put these smart early actions in place, you'll also have a much clearer idea about how you'll manage your return when you're ready - helping you feel more confident and reduce any concerns sneaking in. You'll be able to relax knowing you'll be able to tackle things properly when the time's right.Please note that although the guidance and tips I give are not restricted to those who have office-based jobs, many of the examples I use are linked to office-based scenarios. This is because it's usually the case that the majority of attendees are indeed office-based (or similar). Please be assured that the majority of the tips I give can be refined and tailored to returning to any type of job.Although best known for the help I give to those experiencing extreme fatigue conditions such as ME/CFS, fibromyalgia and long covid, this session is relevant to anyone contemplating a return to work after an extended period of sick leave. Especially if you feel you'll need to negotiate a phased return. For example, after being diagnosed with an autoimmune condition, recovering from a major operation, or perhaps having completed a successful programme of cancer treatment.Please don't assume that the low price of this product in any way reflects a lack of valuable content. I could have priced it much higher, but I'm keen to help as many people as possible navigate this important milestone.