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Overview The Art of Persuasive Communication Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this The Art of Persuasive Communication Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Welcome & Course Overview 00:03:00 Section 2: Lessons on Persuasive Communication Moving from an Informative to Persuasive Message 00:04:00 Tailoring Your Message to Specific Listeners 00:04:00 Increasing Your Identification with Listeners 00:06:00 Your Credibility as a Speaker (Ethos) 00:03:00 How to Communicating Your Competence 00:06:00 How to Communicate Your Character 00:03:00 How to Communicate Your Goodwill 00:04:00 Appealing to Listeners' Emotions (Pathos) 00:02:00 How to Tell Stories to Appeal to Listeners' Emotions 00:06:00 How to Use Creative Language to Add Impact 00:07:00 How to Use Your Emotions: Emotional Contagion 00:03:00 Appealing to Listeners' Minds (Logos) 00:02:00 Practical Ways to Appeal to Listeners' Minds 00:08:00 How to Design Your Overall Message for Maximum Persuasion 00:06:00 How to Hook Your Listeners 00:04:00 How to Show Listeners the Real Problem that Needs to be Fixed 00:04:00 How to Explain Your Solution Clearly 00:05:00 How to Help Listeners Visualize the Benefits of Your Solution 00:05:00 How to Explain the Potential Downside to Stay Ethical & Maintain Credibility 00:05:00 How to Make Your 'Ask' the Easy Way 00:07:00 Putting it All Into Practice (Application, Review, and Template Walk-Through) 00:07:00 Wrap Up & Next Steps 00:01:00 Assignment Assignment - The Art of Persuasive Communication 00:00:00

Communication Skills Master Class for Life Unlock the secrets to effective communication and transform your personal and professional life! Communication is not just about speaking. It's an art that encompasses listening, understanding, and connecting with others. In the modern world, effective communication is key to success in both personal and professional life. Our Communication Skills Master Class for Life course is expertly designed to empower you with the skills to express yourself clearly, confidently, and persuasively. Dive deep into the world of impactful communication with our comprehensive course. From mastering everyday conversations to excelling in public speaking, this course covers every aspect of communication you need to succeed. Learn to use the power of storytelling in your dialogues, understand the variation of body language, and become a skilled influencer. Whether it's acing job interviews or becoming a public speaking pro, this course is your gateway to becoming a communication maestro.  Elevate your communication skills to new heights and open doors to many career opportunities. Enrol in this Communication Skills Master Class for Life course today, transform your communication abilities and achieve success! What Will You Learn? Strategies for clear and effective communication in any situation. Techniques to confidently talk to anyone, anywhere. Crafting compelling stories that captivate and inspire audiences. Skills to influence others and become a thought leader. Understanding and utilising body language for better interactions. Tailoring communication skills for successful job interviews. Mastering the art of public speaking and presentation. Who Is This Course For? This Communication Skills Master Class for Life course is beneficial to everybody but is especially ideal for: Aspiring professionals seeking to enhance their career prospects. Entrepreneurs aiming to improve their business communication. Individuals looking to boost their interpersonal skills. Teachers and trainers wanting to engage their audience more effectively. Anyone who wishes to excel in personal and professional communication. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Take this course now for a brighter, more articulate future! Our Communication Skills Master Class for Life course will prepare you for a range of careers, including: Corporate Communication Manager: £35,000 - £65,000 Public Relations Specialist: £24,000 - £50,000 Human Resources Manager: £30,000 - £60,000 Sales Manager: £25,000 - £70,000 Public Speaking Coach: £30,000 - £60,000 Marketing Executive: £20,000 - £45,000 Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00

Overview With our intensive Diploma in Business Administration course, you can improve your professional skills. We create complete leaders with strong financial assessment, operational flexibility, and smooth communication by going beyond software expertise.Learn the fundamentals of handling money, creating budgets, writing reports, making presentations, and acting wisely. This investment advances your professional growth by expanding your skill set and opening up possibilities for opportunity.Join us now in exploring your abilities as a leader. Key Features of the Course: FREE Diploma in Business Administration CPD-accredited certificate Get a free student ID card with Diploma in Business Administration training (£10 applicable for international delivery) Lifetime access to the Diploma in Business Administration course materials The Diploma in Business Administration program comes with 24/7 tutor support Get instant access to this Diploma in Business Administration course Learn Diploma in Business Administration training from anywhere in the world The Diploma in Business Administration training is affordable and simple to understand The Diploma in Business Administration training is an entirely online How will I get my certificate? Upon successful completion of the Diploma in Business Administration course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? Anyone, anywhere, can jumpstart their business journey with the Diploma in Business Administration! No experience? No problem! This open-door program welcomes all, from any background, to dive into the exciting world of business. Requirements Our Diploma in Business Administration course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. This course structure allows for a convenient and adaptable learning experience. Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors, such as: Marketing Assistant: £20-30k HR Assistant: £22-32k Sales Representative: £25-40k Customer Service Advisor: £20-28k Administrative Assistant: £18-25k Remember: Salary ranges vary (based on experience, location, and company). Advance with further qualifications! Course Curriculum 10 sections • 91 lectures •What is Business Administration? •Business and Organisations •Management of Business •Business Organization Perspectives •Decision Making •Approaches to Leadership •Communication Basics •Know Thyself and The Message •Learn To Use Terms of Business Communication That Invoke Emotions •Pay Attention To Body Language •Learn To Use Terms That Spark Interest •The Benefits Of Presenting Your Message In 1 Minute •Financing Basics •Record Your Income •Make a List of Expenses First and Put Them in Categories •Countdown & Adjust •Review Regularly •Module One - Getting Started •Module Two - Human Resources Today •Module Three - Recruiting and Interviewing •Module Four - Retention and Orientation •Module Five - Following Up With New Employees •Module Six - Workplace Health & Safety •Module Seven - Workplace Bullying, Harassment, and Violence •Module Eight - Workplace Wellness •Module Nine - Providing Feedback to Employees •Module Ten - Disciplining Employees •Module Eleven - Terminating Employees •Module Twelve - Wrapping Up •Activites-Diploma in Human Resource Management •Module One - Getting Started •Module Two - Working with Words •Module Three - Constructing Sentences 2017 •Module Four - Creating Paragraphs •Module Five - Writing Meeting Agendas •Module Six - Writing E-mails •Module Seven - Writing Business Letters •Module Eight - Writing Proposals •Module Nine - Writing Reports •Module Ten - Other Types of Documents •Module Eleven - Proofreading and Finishing •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening •Module Three - Working with the Interface •Module Four - Your First Document •Module Five - Basic Editing Task •Module Six - Basic Formatting Tasks •Module Seven - Formatting Paragraphs •Module Eight - Advanced Formatting Tasks •Module Nine - Working with Styles •Module Ten - Formatting the Page •Module Eleven - Sharing Your Document •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening PowerPoint •Module Three - Working with the Interface •Module Four - Your First Presentation •Module Five - Working with Text •Module Six - Formatting Text and Paragraphs •Module Seven - Adding Pictures •Module Eight - Advanced Formatting Tasks •Module Nine - Working with Transitions and Animations •Module Ten - Setting Up Your Slide Show •Module Eleven - Showtime! •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening Excel •Module Three - Working with the Interface •Module Four - Your First Worksheet •Module Five - Viewing Excel Data •Module Six - Building Formulas •Module Seven - Using Excel Functions •Module Eight - Using Quick Analysis •Module Nine - Formatting Your Data •Module Ten - Using Styles, Themes, and Effects •Module Eleven - Printing and Sharing Your Workbook •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening and Closing Access •Module Three - An Introduction to Databases •Module Four - Sharing Data Using Apps •Module Five - Working in Your App •Module Six - An Introduction to Desktop Databases •Module Seven - Performing Basic Table Tasks •Module Eight - Working with Fields •Module Nine - Working with Table Relationships •Module Ten - An Introduction to Queries, Forms, and Reports •Module Eleven - Protecting Your Data •Module Twelve - Wrapping Up •Assignment - Diploma in Business Administration

Register on the Technical Writer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Technical Writer is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Technical Writer Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Technical Writer, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Contents Structure and Communication Top Down Communication Finding Flow in Your Writting Your Ideal Conditions for Writing Blocks and Fears The SCQA Introduction

Overview of Admin, Secretarial & PA Training In the bustling business landscape of the UK, office administration remains an indispensable cornerstone, employing thousands. The rise in demand for adept administrative specialists is palpable, with companies valuing precision, efficiency, and stellar communication. This Office Skills for Admin, Secretarial, PA (Executive PA) course offers a springboard into office skills, equipping learners with a competitive edge in tasks spanning data analysis to top-tier executive support. Dive deep into the intricacies of Excel, master the finesse of business writing, and step up your organisational prowess. As businesses evolve, so does the role of administrative professionals; stay ahead with the Office Skills for Admin, Secretarial, PA (Executive PA) course. This Admin, Secretarial & PA Training Course will help you to learn: Acquire core competencies in administrative support roles. Enhance organisational efficiency through effective tools and techniques. Cultivate superior business writing and communication skills. Develop expertise in time management and meeting arrangements. Master the basics of Excel and PowerPoint for efficient data handling. Understand and apply proper telephone etiquette in professional settings. This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this Admin, Secretarial & PA Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Admin, Secretarial & PA Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Those aspiring to establish a foothold in the world of office administration will find this Office Skills for Admin, Secretarial, PA (Executive PA) course invaluable. From those just starting, wishing to comprehend the breadth of administrative tasks to those eyeing roles that demand advanced organisational skills, this curriculum caters to a broad spectrum. Individuals keen on mastering business communication, whether it’s through crafting persuasive emails or presenting data-driven insights, will benefit immensely. The Office Skills for Admin, Secretarial, PA (Executive PA) course also appeals to those aiming to work alongside top-tier executives, understanding the nuanced responsibilities of a Personal Assistant. With a special emphasis on tools like Excel and PowerPoint, it’s tailored for those who seek fluency in these ubiquitous office tools. Requirements You don’t need any educational qualification or experience to enrol in the Admin, Secretarial & PA Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Executive Personal Assistant - £30K to £45K/year. Office Manager - £25K to £35K/year. Administrative Coordinator - £20K to £28K/year. Receptionist - £18K to £25K/year. Data Entry Clerk - £19K to £24K/year.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine a world where communication barriers don't exist. In the UK alone, over 151,000 people use British Sign Language (BSL), including 87,000 Deaf individuals. As the focus on inclusive communication grows, it's essential to bridge the gap and empower educators and professionals to effectively connect with this vibrant community. This comprehensive bundle combines BSL Levels 1 & 2, giving you a strong base in everyday signing. You'll learn essential vocabulary, grammar structures, and facial expressions used in BSL. Our course also covers Deaf awareness, equipping you to interact confidently with the Deaf community. In addition, you'll gain valuable skills in SENCO teaching, remote teaching strategies, and body language to enhance your communication across all aspects of your life. Courses Are Included in this British Sign Language (BSL) Level 1 & 2: Course 01: British Sign Language (BSL) Level 1 & 2 Course 02: SENCO Teaching Course 03: Remote Teaching Strategies Course 04: Secrets of Body Language Our accreditations are designed to teach learners to communicate effectively with Deaf people. As a student progresses through each module, they will gain competency and skill in the production and reception of BSL. As a student progresses further, they will also begin to develop an advanced knowledge of the structure and function of British Sign Language as well as an understanding of the Deaf community and Deaf culture. Learning Outcomes of Level 1 & 2 British Sign Language (BSL) Master basic to intermediate British Sign Language (BSL) skills. Implement effective strategies for teaching students with special needs. Utilize remote teaching techniques for online education. Interpret and use body language to improve communication. Foster inclusive learning environments in various educational settings. Support the Deaf community through proficient BSL communication. Take the first step towards a more inclusive and fulfilling career. Enrol today and unlock the potential of a new language! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of British Sign Language Get a free student ID card with British Sign Language Training program (£10 postal charge will be applicable for international delivery) The British Sign Language is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the British Sign Language course materials The British Sign Language comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: British Sign Language (BSL) Level 1 & 2 British Sign Language Level 1 Introduction Exchanging Personal Information Families Numbers (Time, Calendar and Money) Colours Transports Weather Directions Activities/Hobbies and Sports Description of A Person and Clothes Animals Numbers (Money) Foods and Drinks Course 03: Remote Teaching Strategies Module 1: Introduction To Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 04: Secrets of Body Language Module 01: Understanding The Basics Module 02: Non-Verbal Communication Module 03: Science Of Body Language - Head-Part 1 Module 04: Science Of Body Language - Head-Part 2 Module 05: Science Of Body Language - Hand Module 06: Science Of Body Language - Mid Body Module 07: Science Of Body Language - Lower Body Module 08: Understanding People Module 09: Personality And Types Of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion Or Manipulation How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Teachers Communicators Sign Language Enthusiasts Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teacher Sign Language Interpreter Social Worker Deaf Awareness Trainer Community Worker Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00

Discover the secret to mastering the art of remote work with our comprehensive course, designed to transform your home office into a powerhouse of productivity. Imagine seamlessly navigating online meeting tools, effortlessly managing projects, and communicating with your team like never before. Our meticulously crafted modules guide you through the essentials of working from home, ensuring you are equipped with the knowledge to excel in any remote environment. Embrace the flexibility and freedom that come with remote work, while maintaining peak efficiency and connectivity with your colleagues and clients. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access With this course, you will delve into the intricacies of various online tools that are indispensable for today's remote worker. Gain confidence as you learn to utilise cutting-edge project management and planning tools, making even the most complex tasks manageable and straightforward. Enhance your communication skills with our insights into the latest communication tools, ensuring you can keep your team in sync, no matter where you are. This course is your gateway to becoming a proficient remote worker, offering you the insights and skills needed to thrive in the modern work-from-home landscape. Unlock your potential and redefine your work-from-home experience today. Course Curriculum Module 01: Introduction to Work from Home Module 02: Online Meeting Tools Part - 01 Module 02: Online Meeting Tools Part - 02 Module 03: Project Management Tools Module 04: Project Planning Tools Module 05: Communication Tools Learning Outcomes: Understand fundamentals of working from home effectively and efficiently. Master various online meeting tools for seamless virtual communication. Implement project management tools to streamline remote project coordination. Utilise project planning tools for efficient remote task organisation. Apply communication tools to enhance remote team collaboration. Develop strategies for successful remote work execution. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basics of Working from Home 1:59:47 1: Module 01: Introduction to Work from Home 13:49 2: Module 02: Online Meeting Tools Part - 01 35:11 3: Module 02: Online Meeting Tools Part - 02 22:08 4: Module 03: Project Management Tools 24:38 5: Module 04: Project Planning Tools 13:56 6: Module 05: Communication Tools 09:05 7: CPD Certificate - Free 01:00 Who is this course for? Remote workers seeking improved efficiency. Managers overseeing remote teams. Freelancers working from home. Employees transitioning to remote work. Entrepreneurs running virtual businesses. Career path Remote Project Coordinator Virtual Assistant Online Meeting Facilitator Remote Team Leader Freelance Project Manager Remote Communication Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your communication skills within the healthcare field? Our comprehensive course, "English for Healthcare Roles," is meticulously crafted to empower healthcare professionals with essential language tools and specialized knowledge. Whether you're a nurse, medical assistant, or healthcare administrator, mastering effective communication is crucial. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "English for Healthcare Roles" course, learners will gain essential knowledge to communicate effectively in healthcare settings. They will develop a strong grasp of human anatomy and medical terminology, enabling them to discuss body systems such as the cardiovascular, respiratory, digestive, musculoskeletal, central nervous, and immune systems. Learners will also become familiar with medical equipment, instruments, and laboratory tests commonly used in healthcare practices. The course emphasizes adapting communication to meet patients' needs, teaching interviewing techniques, and fostering professional communication and behavior. By the end, learners will be equipped with the language skills and confidence to interact professionally with patients, colleagues, and healthcare professionals in a variety of medical contexts. Course Curriculum Module 01: Human Body Vocabulary With Pictures Module 02: Cardiovascular System Module 03: Respiratory System Module 04: Digestive System Module 05: Musculoskeletal System Module 06: Central Nervous System Module 07: Blood and Immunity System Module 08: Equipment, Instrument and Lab Test Module 09: Acronyms and Abbreviation Module 10: Adapting Communication to a Patient's Ability to Understand Module 11: Interviewing Techniques Module 12: Professional Communication and Behaviour Learning Outcomes Identify human body parts using illustrated vocabulary. Explain cardiovascular, respiratory, and digestive systems' functions concisely. Describe musculoskeletal and central nervous systems' basic structures accurately. Outline blood and immunity systems' roles in human health comprehensively. Recognize medical equipment, instruments, and laboratory tests efficiently. Adapt communication to patient understanding levels effectively in healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards English for Healthcare Roles 2:42:29 1: Module 01: Human Body Vocabulary With Pictures 21:02 2: Module 02: Cardiovascular System 11:14 3: Module 03: Respiratory System 08:10 4: Module 04: Digestive System 11:46 5: Module 05: Musculoskeletal System 08:21 6: Module 06: Central Nervous System 07:29 7: Module 07: Blood and Immunity System 07:39 8: Module 08: Equipment, Instrument and Lab Test 13:56 9: Module 09: Acronyms and Abbreviation 22:58 10: Module 10: Adapting Communication to a Patient's Ability to Understand 13:46 11: Module 11: Interviewing Techniques 22:06 12: Module 12: Professional Communication and Behaviour 13:02 13: CPD Certificate - Free 01:00 Who is this course for? Healthcare students needing foundational English language skills. Medical professionals enhancing communication in clinical environments. Foreign healthcare workers improving English proficiency. Health educators teaching medical terminology and patient interaction. Non-native English speakers aiming for healthcare roles in the UK. Career path Healthcare Assistant Medical Receptionist Phlebotomist Physiotherapy Assistant Clinical Support Worker Medical Laboratory Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone. This Level 3 Diploma in Telemarketing will teach you how to communicate effectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it fits into our sales and marketing mix, and how telemarketing can add to your sales strategy. So, if you are thinking to use telemarketing to increase your sales success you can join this course now. Learning Outcomes: Create belief along with your customers and colleagues Promote your sales approach so as to make progress for success with cold calling Locate the paths to have an approving impression Figure out negotiation plans that will transform you to a stronger seller Make a script for maximising your proficiency over the phone Knowing the rules of saying as well as asking to promote interest, deal with the objections, as well as terminate the sale Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Telemarketing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Telemarketing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 3 Diploma in Telemarketing Course Overview 00:15:00 Verbal Communication 00:30:00 To Serve and Delight 00:15:00 Exceptional Things about Telephone Sales 00:30:00 It's More Than Just a Phase 00:30:00 Communication Essentials 01:00:00 Developing Your Script 00:45:00 Pre-Call Planning 00:15:00 Phone Tag and Call Backs 00:15:00 Following Up 00:15:00 Closing the Sale 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Telemarketing 00:20:00 Final Exam Final Exam- Level 3 Diploma in Telemarketing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00