1400 Courses delivered Online

Course Description Understand the strategies and techniques of successfully managing a team with the Team Management: Part 2 course. In this valuable course, you will pick up the key skills for talent management. The course will show you effective ways of stress management and how to take care of mental health. From this Team Management: Part 2 course, you will be able to grasp succession planning techniques. Not just that, the course will also provide you with practical skills for negotiation. Enrol in the course and master the skills of team management. Learning outcome  Learn the fundamental skills for talent management Understand the strategies of stress management Gain in-depth knowledge about succession planning Master the skills of negotiation How Much Do Team Leaders Earn? Senior - £44,000(Appx.) Mid Career - £26,000(Appx.) Starting - £19,000(Appx.) Requirements Our Team Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Team Management: Part 2 Module 01: Talent Management 00:33:00 Module 02: Stress Management and Mental Health 00:21:00 Module 03: Succession Planning 00:29:00 Module 04: Negotiation Techniques 00:17:00 Assignment Assignment - Team Management: Part 2 00:00:00

Course Description Get instant knowledge from this bite-sized Leadership in Teaching Part - 2 course. This course is very short and you can complete it within a very short time. In this Leadership in Teaching Part - 2 course you will get fundamental ideas of leadership in teaching, the key understanding of mentoring, main areas of activity in teacher leadership and so on. Enrol in this course today and start your instant first step towards learning about stressors and stress management in schools. Learn faster for instant implementation. Learning Outcome Familiarise with stressors and stress management in schools Understand mentoring as part of effective leadership Gain in-depth knowledge of the effects of good mentoring on quality of teaching Deepen your understanding of the main areas of activity in teacher leadership How Much Do Learning Support Assistants Earn? Senior - £29,000 (Apprx.) Average - £19,000 (Apprx.) Starting - £13,000 (Apprx.) Requirement Our Leadership in Teaching Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership in Teaching Part - 2 Module 01: Stressors and Stress Management in Schools 00:16:00 Module 02: Mentoring as part of effective leadership 00:15:00 Module 03: Effects of Good Mentoring on Quality of Teaching 00:16:00 Module 04: Main Areas of Activity in Teacher leadership 00:39:00 Assignment Assignment - Leadership in Teaching Part - 2 00:00:00

People have been enjoying the health benefits of aromatherapy since the 11th century. This alternative medicine uses essential oils to speed up the healing process, boost energy levels, reduce stress, and provide a multitude of other benefits. The Aromatherapy and Essential Oils for Stress is designed to give you the knowledge you need to practice aromatherapy massage, the course provides guidance on what you need to do to set up a business in the industry. You'll learn all you need to know about essential oils, anatomy, massage theory and techniques, client consultation methods, and aromatherapy practices, preparing you for a career as an Aromatherapist. You will also learn how to use various aromatherapy equipments and which combinations of essential oils create the best smelling bathing & massage oils, creams and candles. So, if you are dealing with the stress and looking a way to get a reduction or want to help others to come out off stress, here is the best way for you! What Will I Learn? Understand what is aromatherapy and essential oils and how can be helpful in stress management Know what essential oils can help you in stress management How to safely and effectively use essential oils for stress management Create your own aromatherapy products to help manage your stress level Requirements No prerequisites Who is the target audience? Anyone willing to relieve their stress level in a natural way This course is intended for any level of previous knowledege in aromatherapy (from none to advanced) Introduction Introduction FREE 00:02:00 What is Aromatherapy? What is aromatherapy 00:03:00 Essential oils Essential oils 00:04:00 Relaxing and balancing Essential Oils 00:03:00 Ritual recipes Aromatherapy Recipes 00:10:00 Bath Salts 00:04:00 SOS Recipes Personal Inhalers 00:04:00 Course Certification

In this course you will learn about Psychology of Stress- and Anxiety related disorders and their management. Most people know what 'stress' and 'anxiety' are but cannot tell you what is possible to do in order to effectively manage the disorders related to these experiences. Here in this course you will find out what 'Generalised Anxiety Disorder', 'Social Anxiety Disorder', 'Burnout', and 'Panic Disorder' are among others. You will also find out what kinds of therapy and techniques are considered to be the best by psychologists today, what medications are typically prescribed for 'anxiety disorders', and how to reduce the state of 'panic' or 'anxiety' through various breathing techniques that work at instant. This course will give you a basic but thorough knowledge on Psychology of 'stress' and 'anxiety disorders' after which you will know how to self-manage them and the advice you can give to others related to coping with stress and anxieties. What you'll learn Have a knowledge related to stress- and anxiety disorders Have an understanding of stress management Being able to explain the nature of stress- and anxiety related disorders Requirements Having an interest in Psychology Having access to internet for viewing video lessons No formal knowledge of Psychology is required Who this course is for: Anyone who is interested in Psychology and Stress Management Anyone who wants to learn about anxiety and anxiety disorders Students of Psychology who are interested on increasing their knowledge outside of academics Anyone who wants to reduce stress and anxiety in their lives Introduction About the Instructor FREE 00:03:00 About the Course FREE 00:04:00 Psychology of stress What is 'Stress'? 00:09:00 How does 'stress' affect us? 00:09:00 Why do we experience 'stress' differently? 00:10:00 'Good stress' (Eustress) Vs 'Bad stress' (Distress) 00:09:00 'Stress' and 'Burnout' 00:09:00 Individual experiences of "Stress" Coping with stress as an individual 00:09:00 Low ability (inability) to cope with stressors 00:07:00 What do people use to cope with stress? 00:10:00 'Addictions' and Coping with 'Stress' 00:09:00 Stress Managment 'Breathing' in Stress Management 00:08:00 Stress-Reducing Techniques 00:10:00 Medication Treatments (Pharmacology) - Part 1 FREE 00:06:00 Medication Treatments (Pharmacology) - Part 2 00:04:00 Nutrition and 'Stress' - Part 1 00:04:00 Nutrition and 'Stress' - Part 2 00:06:00 Psychology of "Anxiety" What do we call 'anxiety'? 00:06:00 What is the difference between 'stress' and 'anxiety'? 00:07:00 When does 'anxiety' become an 'anxiety disorder'? 00:05:00 Anxiety Disorders Generalised Anxiety Disorder (GAD) 00:08:00 Social Anxiety Disorder (Social Phobia) 00:08:00 Panic Disorder 00:07:00 'Addictions' and Anxiety Disorders 00:10:00 Coping with Anxiety Psychotherapy for Anxiety Disorders 00:08:00 Cognitive Behavioural Therapy (CBT) for Anxiety Disorders 00:09:00 Mindfulness & Mindfulness Based Therapy (MBT) 00:11:00 Medial Treatments (Pharmacology) 00:05:00 Anxiety-Reducing Techniques 00:10:00 Final Words Good Bye and Thank You! 00:02:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Master the skills of Leadership and Management with this Management course. This bite-sized course will teach you the strategies of succession planning. You will acquire practical time management skills. In addition, you will understand the process of stress management. The instructor will provide the techniques for managing risks and develop the ability to manage changes. This course is the perfect opportunity to add a valuable skill set to your resume. Join the course and boost your career. Learning outcome  Learn the process of succession planning Improve your time management abilities Understand how to control your stress Become competent in risk management How Much Do Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Management: Part 3 (Management) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Management: Part 3 (Management) Module 01: Succession Planning 00:24:00 Module 02: Time Management 00:37:00 Module 03: Stress Management 00:15:00 Module 04: Risk Management 00:35:00 Module 05: Managing Change 00:22:00 Assignment Assignment - Leadership and Management: Part 3 (Management) 00:00:00

Course Description Master the skills of leadership and organisational management with this Leadership and Organisational Management: Part 3 course. This bite-sized course will show you the tips and tricks of negotiation. Here, you will acquire the essential skills for managing meetings and providing feedback. You will acquire practical time management skills. In addition, you will understand the process of stress management. The course will provide you with the techniques for developing the ability to manage changes. This course is the perfect opportunity to add a valuable skill set to your resume. Join the course and boost your career. Learning outcome  Learn how to manage meetings and give feedback Improve your time management abilities Understand how to control your stress Grasp valuable negotiation strategies How Much Do Team Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Organisational Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Organisational Management: Part 3 Negotiation Techniques 00:15:00 Managing Meetings and Giving Feedback 00:21:00 Managing Change 00:22:00 Time Management 00:37:00 Stress Management 00:15:00 Assignment Assignment - Leadership and Organisational Management: Part 3 00:00:00

Adult Care Management is a crucial training course designed to enhance service delivery in adult care settings. It offers expertise in developing service plans, effective communication, teamwork, and safeguarding practices. Learners will also acquire stress management techniques and strategies to overcome care challenges. This course is ideal for professionals in adult care aiming to improve their skills, ensure safety, optimise service quality, and enhance well-being for both caregivers and care recipients. Drive improvements in your adult care setting with strategic management training.

What Will I Learn? You will gain knowledge related to stress- and anxiety disorders You will be able to explain 'the nature' of stress- and anxiety related disorders You will have an understanding of stress management You will know how to de-stress yourself and others around you! By gaining this Stress & Anxiety Management, you will understand key psychological approaches to stress and anxiety management. Upon completion, you will know how to effectively reduce stress and anxiety. You will also understand different anxiety disorders. If you are interested in learning about the different types of stress, the distinction between stress and anxiety and psychological treatments of anxiety disorder, then this is the course for you. You will be guided through different psychological approaches to coping with anxiety disorders. Throughout the course, you will gain a deeper insight into effective mindful anxiety and stress reduction techniques.

Course Overview Are you going through tons of hurdles and not achieving the success you want? Are you looking for direction to put your life on the right track? Then this Life Coaching Online Accredited Course is what you need. This course will assist you in becoming more motivated and inspired in living life to the fullest. It'll also help you become a life coach so that you can help your clients reach their goals and live a happy life. In the course, you'll learn about life coaches and life coaching. You'll learn about time management, stress management and other tips and tricks that'll allow you to become more motivated and stay productive so that you can set and achieve your goals. You'll also learn how to overcome obstacles created by your self-limiting beliefs. And how you can become a life coach is also discussed. This is one of the best accredited online life coaching courses in the UK and it's perfect for you if you are in need of motivation and want to become motivated. Remember, you only have one life; make it count and achieve all your goals! What You Will Learn You'll learn about: The Role of a Life Coach Life Coaching Skills Goal setting Stress Management Time Management Ways to Maximise your Potential Social roles for a successful life Maintaining a balance between work and life What makes a person unsuccessful Dealing with life challenges How to overcome obstacles created by self-limiting beliefs How to build your own life coaching business and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.