1634 Courses delivered Online

Are you looking to enhance your communication skills within the healthcare field? Our comprehensive course, "English for Healthcare Roles," is meticulously crafted to empower healthcare professionals with essential language tools and specialized knowledge. Whether you're a nurse, medical assistant, or healthcare administrator, mastering effective communication is crucial. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "English for Healthcare Roles" course, learners will gain essential knowledge to communicate effectively in healthcare settings. They will develop a strong grasp of human anatomy and medical terminology, enabling them to discuss body systems such as the cardiovascular, respiratory, digestive, musculoskeletal, central nervous, and immune systems. Learners will also become familiar with medical equipment, instruments, and laboratory tests commonly used in healthcare practices. The course emphasizes adapting communication to meet patients' needs, teaching interviewing techniques, and fostering professional communication and behavior. By the end, learners will be equipped with the language skills and confidence to interact professionally with patients, colleagues, and healthcare professionals in a variety of medical contexts. Course Curriculum Module 01: Human Body Vocabulary With Pictures Module 02: Cardiovascular System Module 03: Respiratory System Module 04: Digestive System Module 05: Musculoskeletal System Module 06: Central Nervous System Module 07: Blood and Immunity System Module 08: Equipment, Instrument and Lab Test Module 09: Acronyms and Abbreviation Module 10: Adapting Communication to a Patient's Ability to Understand Module 11: Interviewing Techniques Module 12: Professional Communication and Behaviour Learning Outcomes Identify human body parts using illustrated vocabulary. Explain cardiovascular, respiratory, and digestive systems' functions concisely. Describe musculoskeletal and central nervous systems' basic structures accurately. Outline blood and immunity systems' roles in human health comprehensively. Recognize medical equipment, instruments, and laboratory tests efficiently. Adapt communication to patient understanding levels effectively in healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards English for Healthcare Roles 2:42:29 1: Module 01: Human Body Vocabulary With Pictures 21:02 2: Module 02: Cardiovascular System 11:14 3: Module 03: Respiratory System 08:10 4: Module 04: Digestive System 11:46 5: Module 05: Musculoskeletal System 08:21 6: Module 06: Central Nervous System 07:29 7: Module 07: Blood and Immunity System 07:39 8: Module 08: Equipment, Instrument and Lab Test 13:56 9: Module 09: Acronyms and Abbreviation 22:58 10: Module 10: Adapting Communication to a Patient's Ability to Understand 13:46 11: Module 11: Interviewing Techniques 22:06 12: Module 12: Professional Communication and Behaviour 13:02 13: CPD Certificate - Free 01:00 Who is this course for? Healthcare students needing foundational English language skills. Medical professionals enhancing communication in clinical environments. Foreign healthcare workers improving English proficiency. Health educators teaching medical terminology and patient interaction. Non-native English speakers aiming for healthcare roles in the UK. Career path Healthcare Assistant Medical Receptionist Phlebotomist Physiotherapy Assistant Clinical Support Worker Medical Laboratory Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Register on the Team Building Training today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Team Building Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Introduction Introduction 00:04:00 Module 01: Qualities of a Successful Team Qualities of a Successful Team 00:04:00 Goals & Objectives for Working as a Team 00:05:00 5 Reasons Why Your Entire Team Should Contribute to Your Content Efforts 00:05:00 How Team Members can Support One Another's Well-Being 00:03:00 The Five Business Benefits of a Diverse Team 00:04:00 Effective Leadership: Why it's Important and How It's Achieved 00:05:00 Module 02: Communicating Effectively as a Team Communicating Effectively as a Team 00:05:00 7 Ways to Improve Team Communication 00:04:00 Advantages & Disadvantages of Group Cohesiveness & Productivity 00:04:00 3 Crucial Steps to Create Role Clarity within Your Team 00:05:00 Why Consistency Matters in Leadership 00:04:00 Importance of Courtesy in Business Communication 00:05:00 Module 03: Team Building Models Team Building Models 00:04:00 Traditional Team Building Model 44 00:03:00 Team Spirit Built from the Top 00:04:00 The Cutting Edge Team 00:05:00 What Are the Characteristics of a Task Force Group in Business? 00:03:00 Module 04: Team Building Process Team Building Process 00:05:00 The Forming Stage 00:04:00 The Storming Stage 00:04:00 The Norming Stage 00:04:00 The Performing Stage 00:04:00 The Adjourning Stage 00:05:00 Challenges of Managing a Virtual Team 00:05:00 The Cyber Team Model 00:03:00 Module 05: Challenges of Managing a Virtual Team How to Communicate With Remote Teams 00:03:00 How to Manage Remote Project Teams Effectively 00:04:00 10 Ways to Build Positive and Effective Work Relationships 00:04:00 7 Ways to Recover Your Team from Focus Loss 00:04:00 6 Ways Managers can Increase Team Accountability 00:04:00 Module 06: Team Building Exercises Team Building Exercises 00:03:00 Magic Cane (Helium Stick) 00:03:00 Barter Puzzle 00:03:00 Bridge Build 00:03:00 What's my name? 00:03:00 Grab Bag Skits 00:02:00 Conclusion Review 00:03:00 Assignment Assignment - Team Building Training 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Management Skills Training for New Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Management Skills Training for New Managers consists of several modules that take around 9 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming Together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:00:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:00:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills Training for New Managers 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Office Skills and Administration today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Office Skills and Administration is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Office Skills and Administration Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Office Skills and Administration, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Office Skills and Administration Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 00:30:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Module 10: Excel Basics Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Excel Templates 00:00:00 Module 11: PowerPoint Basic Customize the User Interface 00:19:00 Set PowerPoint 2016 Options 00:07:00 Modify Slide Masters and Slide Layouts 00:16:00 Add Headers and Footers 00:05:00 Modify the Notes Master and the Handout Master 00:04:00 Create SmartArt 00:09:00 Write Math Equations 00:07:00 Add Audio to a Presentation 00:09:00 Add Video to a Presentation 00:10:00 Customize Animations and Transitions 00:14:00 Review a Presentation 00:15:00 Store and Share Presentations on the Web 00:06:00 Annotate a Presentation 00:07:00 Set Up a Slide Show 00:08:00 Create a Custom Slide Show 00:03:00 Add Hyperlinks and Action Buttons 00:07:00 Record a Presentation 00:05:00 Secure a Presentation 00:11:00 Broadcast a Slide Show 00:07:00 Create a Video or a CD 00:08:00 PowerPoint Templates 00:00:00 Recommended Materials Workbook - Office Skills and Administration Level 7 Unlimited Assignment Assignment - Office Skills and Administration 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the CompTIA PenTest+ (Ethical Hacking) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The CompTIA PenTest+ (Ethical Hacking) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CompTIA PenTest+ (Ethical Hacking) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CompTIA PenTest+ (Ethical Hacking), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: Introduction Introduction 00:09:00 Section 02: Planning And Scoping Planning a Pen Test 00:09:00 Rules of Engagement 00:11:00 Resources and Budget 00:07:00 Impact and Constraints 00:05:00 Support Resources 00:13:00 Legal Groundwork 00:12:00 Scope Considerations 00:11:00 Lab Environment Setup 00:23:00 Project Strategy and Risk 00:09:00 Scope Vulnerabilities 00:14:00 Compliance-Based Assessments 00:05:00 Section 03: Surveying The Target Scanning and Enumeration 00:05:00 Scanning Demo 00:11:00 Packet Investigation 00:08:00 Packet Inspection Demo 00:06:00 Application and Open-Source Resources 00:12:00 Vulnerability Scanning 00:09:00 Vulnerability Scanning Demo 00:17:00 Target Considerations 00:16:00 Nmap Timing and Performance Options 00:07:00 Prioritization of Vulnerabilities 00:09:00 Common Attack Techniques 00:12:00 Credential Attacks 00:15:00 Weaknesses in Specialized Systems 00:18:00 Section 04: Select Your Attack Vector Remote Social Engineering 00:07:00 Spear Phishing Demo 00:10:00 In-Person Social Engineering 00:12:00 Network-Based Exploits 00:07:00 FTP Exploit Demo 00:08:00 Man-in-the-middle Exploits 00:07:00 Wireless Exploits 00:14:00 Application Exploits, Part 1 00:06:00 SQL Injection Demo 00:09:00 Application Exploits, Part 2 00:08:00 Application Exploits, Part 3 00:09:00 Code Vulnerabilities 00:17:00 Local Host Vulnerabilities 00:05:00 Privilege Escalation (Linux) 00:10:00 Privilege Escalation (Windows) 00:06:00 Misc. Privilege Escalation 00:08:00 Misc. Local Host Vulnerabilities 00:08:00 Physical Security 00:11:00 Post-Exploitation Techniques 00:11:00 Persistence and Stealth 00:11:00 Section 05: Selecting Pen Testing Tools Nmap Scoping & Output Options 00:21:00 Pen Testing Toolbox 00:07:00 Using Kali Linux 00:06:00 Scanners & Credential Tools 00:10:00 Code-Cracking Tools 00:05:00 Open-Source Research Tools 00:07:00 Wireless and Web Pen Testing Tools 00:11:00 Remote Access Tools 00:06:00 Analyzers and Mobile Pen Testing Tools 00:03:00 Other Pen Testing Tools 00:05:00 Using Scripting in Pen Testing 00:13:00 Bash Scripting Basics 00:15:00 Bash Scripting Techniques 00:10:00 PowerShell Scripts 00:04:00 Ruby Scripts 00:07:00 Python Scripts 00:07:00 Scripting Languages Comparison 00:11:00 Section 06: Reporting And Communication Writing Reports 00:16:00 Post-Report Activities 00:06:00 Mitigation Strategies 00:05:00 Communication 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00

Digital Communication Online Unlock the power of effective Digital Communication with our comprehensive course. Learn to master Digital Communication strategies to enhance your online presence. Explore various Digital Communication platforms and tactics to engage your audience. Elevate your skills in Digital Communication and stay ahead in today's digital landscape. Enroll now! Gain invaluable insights into the world of Digital Communication through our dynamic course. Dive deep into the intricacies of Digital Communication methodologies, including social media management, email marketing, and content creation. Harness the potential of Digital Communication tools to amplify your message and connect with your target audience effectively. Join us today to revolutionize your Digital Communication skills! Special Offers of this Digital Communication: Digital Communication Course This Digital Communication: Digital Communication Course includes a FREE PDF Certificate. Lifetime access to this Digital Communication: Digital Communication Course Instant access to this Digital Communication: Digital Communication Course Get FREE Tutor Support from Monday to Friday in this Digital Communication: Digital Communication Course Courses are included in this Digital Communication Bundle Course Course 01: Communication Skills Course 02: Negotiation Skills Course 03: Level 5 Retail Management Course [ Note: Free PDF certificate will provide as soon as completing the Digital Communication Course] Digital Communication Industry Experts Designed this Digital Communication course into 09 detailed modules. Course Curriculum of Digital Communication Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication Assessment Method of Digital Communication After completing each module of the Digital Communication Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Digital Communication After completing the MCQ/Assignment assessment for this Digital Communication course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Digital Communication: Digital Communication This Digital Communication Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Requirements Digital Communication: Digital Communication There are no specific requirements for Digital Communication course because it does not require any advanced knowledge or skills. Career path Digital Communication: Digital Communication This Digital Communication course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included

Travel and tourism is one of the most dynamic and rewarding global industries, contributing significantly to the economies of many countries and regions around the world. The travel and tourism industry continues to thrive despite the vast majority of economic and political pressures. According to the most recent numbers, the global travel and tourism sector is worth somewhere around $7.6 trillion - a figure that continues to grow exponentially year after year. The demand for high-quality Travel & Tourism services among both leisure and business travellers has never been greater. This Level 5 Diploma in Travel & Tourism is designed for anyone who wants to turn a lifelong passion for travel into a rewarding career. Through this course you will learn every aspect of the modern travel and tourism industry, Airlines, Airports and International Aviation, Tour Operations Management, the significance of successful distribution in tourism, human resource management in tourism, managing the countryside for tourism, information and communication technologies for tourism and much more. There has never been a better time to start or advance a career in the travel and tourism industry, so enrol in this Level 5 Diploma in Travel & Tourism today and become a part of this interesting industry. Learning Outcomes After completing this course, learners will be able to: Gain a thorough understanding of travel & tourism Gain in-depth knowledge of the accommodation sector Have a solid understanding of airlines, airports and international aviation Understand tour operations management Know how to manage tourism distribution Understand human resource management in tourism Understand marketing management for tourism Know how to manage finance for tourism Understand the law and tourism Know how to manage urban tourism Know how to manage the countryside for tourism Information and communication technologies for tourism Ethics in tourism management Why Choose Diploma in Travel & Tourism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Diploma in Travel & Tourism Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Travel & Tourism course] Detailed course curriculum of *** Diploma in Travel & Tourism *** Module 01: An Overview of Travel & Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method After completing each module of the Diploma in Travel & Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Travel & Tourism course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Travel & Tourism Course is ideal for anyone looking to begin or further an existing career in the Travel and Tourism sector. Requirements There are no specific requirements for Diploma in Travel & Tourism Course because it does not require any advanced knowledge or skills. Career path Candidates who successfully complete our Diploma in Travel & Tourism may choose to pursue a wide range of careers, including: Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Information clerk Tour and travel guide Certificates Certificate of completion Digital certificate - Included

Travel and tourism is one of the most dynamic and rewarding global industries, contributing significantly to the economies of many countries and regions around the world. The travel and tourism industry continues to thrive despite the vast majority of economic and political pressures. According to the most recent numbers, the global travel and tourism sector is worth somewhere around $7.6 trillion - a figure that continues to grow exponentially year after year. The demand for high-quality Travel & Tourism services among both leisure and business travellers has never been greater. This Level 5 Diploma in Travel & Tourism is designed for anyone who wants to turn a lifelong passion for travel into a rewarding career. Through this course you will learn every aspect of the modern travel and tourism industry, Airlines, Airports and International Aviation, Tour Operations Management, the significance of successful distribution in tourism, human resource management in tourism, managing the countryside for tourism, information and communication technologies for tourism and much more. There has never been a better time to start or advance a career in the travel and tourism industry, so enrol in this Level 5 Diploma in Travel & Tourism today and become a part of this interesting industry. Learning Outcomes After completing this course, learners will be able to: Gain a thorough understanding of travel & tourism Gain in-depth knowledge of the accommodation sector Have a solid understanding of airlines, airports and international aviation Understand tour operations management Know how to manage tourism distribution Understand human resource management in tourism Understand marketing management for tourism Know how to manage finance for tourism Understand the law and tourism Know how to manage urban tourism Know how to manage the countryside for tourism Information and communication technologies for tourism Ethics in tourism management Why Choose Level 5 Diploma in Travel and Tourism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Level 5 Diploma in Travel and Tourism Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Travel and Tourism course] Detailed course curriculum of *** Level 5 Diploma in Travel and Tourism *** Module 01: An Overview of Travel & Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method After completing each module of the Level 5 Diploma in Travel and Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Diploma in Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 5 Diploma in Travel and Tourism is ideal for anyone looking to begin or further an existing career in the Travel & Tourism sector. Requirements There are no specific requirements for Level 5 Diploma in Travel and Tourism because it does not require any advanced knowledge or skills. Career path Candidates who successfully complete our Level 5 Diploma in Travel and Tourism Course may choose to pursue a wide range of careers, including: Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Information clerk Tour and travel guide Certificates Certificate of completion Digital certificate - Included

Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each