56253 Courses near Ashford delivered Online

SAFe® for Architects: Virtual In-House Training Enable continuous value flow by aligning technical strategy with business goals, communicating that strategy to development teams, and applying Agile architecture practices. Attendees can improve collaboration and alignment in a SAFe® Lean-Agile enterprise when they become a SAFe® 5 Architect. The SAFe® for Architects course prepares System, Solution, and Enterprise Architects to engage across the organization as effective leaders and change agents who collaboratively deliver architectural solutions. During this course, attendees will explore the roles, responsibilities, and mindset of Agile Architects, and appreciate how to align architecture with business value and drive continuous flow to large systems of systems while supporting SAFe® program execution. What you will Learn To perform the role of a SAFe® Architect, you should be able to: Architect using SAFe® principles Align architecture with business value Develop and communicate architecture vision and intent Plan architectural runway to enable delivery success Architect for continuous delivery and Release on Demand Lead and coach architects and team members during Program Increment (PI) Planning and execution Provide leadership during a Lean-Agile transformation Exemplifying Lean-Agile architecture Architecting for DevOps and Release on Demand Aligning architecture with business value Developing Solution Vision, Solution Intent, and Roadmaps Preparing architecture for Program Increment (PI) Planning Coordinating architecture throughout PI Planning Supporting Continuous Delivery during PI execution Supporting new Strategic Themes and Value Streams Leading as an architect during a Lean-Agile transformation

SAFe® Lean Portfolio Management: Virtual In-House Training Create a culture of innovation, flexibility, and speed where all people in the portfolio can effectively execute as one unified team. In this course, you will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance. You will have the opportunity to capture the current and future state of the portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the future state. You'll be able to establish portfolio flow with the Portfolio Kanban and prioritize initiatives for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance. What you will Learn Describe the importance of LPM Connect the portfolio to enterprise strategy Implement Lean budgeting and guardrails Establish portfolio flow with the Portfolio Kanban Support operational excellence with APMO and CoPs Coordinate Value Streams Measure the LPM performance Build a plan for LPM implementation Introducing Lean Portfolio Management (LPM) Establishing Strategy and Investment Funding Applying Agile Portfolio Operations Applying Lean Governance Implementing the LPM function

SAFe® Agile Product Management: Virtual In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream

Duration 4 Days 24 CPD hours This course is intended for The App Maker builds solutions to simplify, automate, and transform tasks and processes for themselves and their team where they have deep expertise in the solution business domain. They have basic data modeling, user experience design, requirements analysis, and process analysis skills. The App Maker creates and enforces business processes, structures digital collection of information, improves efficiency of repeatable tasks, and automates business processes. The App Maker uses the Maker tools of Power Platform to solve business problems. They may use advanced features of Microsoft apps and third-party productivity tools. The App Maker is aware of the capabilities and limitations of available tools and understands how to apply them. The App Maker is self-directed, and solution focused. They may not have formal IT training but are comfortable using technology to solve business problems with a personal growth mindset. They understand the operational need and have a vision of the desired outcome. They approach problems with phased and iterative strategies. This course will teach you how to build apps with low-code techniques to simplify, automate, and transform business tasks and processes using Microsoft Power Platform. This course contains a 1-day Applied Workshop. This workshop will allow you to practice your App Maker skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows. 1 - Get started with Microsoft Power Platform for app makers Identify components Create apps Get started with Microsoft Dataverse Work with Copilot in Microsoft Power Platform 2 - Create tables in Dataverse Table characteristics Table relationships Dataverse logic and security Dataverse auditing Dual-write vs. virtual tables 3 - Create and manage columns within a table in Dataverse Define columns in Microsoft Dataverse Column types in Microsoft Dataverse Add a column to a table Primary name column Restrictions that apply to columns in a table Create an auto numbering column Create an alternate key 4 - Load/export data and create data views in Dataverse View data in a table Create or edit views of data in a table Dataverse data import options Load data into a table Dataverse data export options Export Add, update, or delete data in a table by using Excel Import data using Power Query 5 - Export data from Dataverse and use Microsoft Excel to edit records Export data to Excel Edit and update data in Excel 6 - Get started with Microsoft Dataverse for Teams Dataverse for Teams vs Dataverse Provision your first Dataverse environment Create your first table to store data 7 - Build your first app with Power Apps and Dataverse for Teams Create your first app with the hero template Customize your app with Power Apps Studio Publish your app Install template apps 8 - Build your first workflow with Power Automate and Dataverse for Teams Types of workflows that Power Automate can build in Dataverse Schedule a flow 9 - Create reports with Power BI and Dataverse for Teams Connect to and transform Dataverse for Teams data from Power BI Create a Power BI report Publish the report Share the data 10 - Get started building with Power BI Use Power BI Building blocks of Power BI Tour and use the Power BI service 11 - Explore what Power BI can do for you What can I do with the Power BI service as a consumer? View content in the Power BI service Collaborate and share in Power BI Find and view dashboards and reports 12 - Create and manage workspaces in Power BI Distribute a report or dashboard Monitor usage and performance Recommend a development life cycle strategy Troubleshoot data by viewing its lineage Configure data protection 13 - Manage semantic models in Power BI Use a Power BI gateway to connect to on-premises data sources Configure a semantic model scheduled refresh Configure incremental refresh settings Manage and promote semantic models Troubleshoot service connectivity Boost performance with query caching (Premium) 14 - Create dashboards in Power BI Configure data alerts Explore data by asking questions Review Quick insights Add a dashboard theme Pin a live report page to a dashboard Configure a real-time dashboard Set mobile view 15 - Implement row-level security Configure row-level security with the static method Configure row-level security with the dynamic method 16 - Create dashboards in Power BI Configure data alerts Explore data by asking questions Review Quick insights Add a dashboard theme Pin a live report page to a dashboard Configure a real-time dashboard Set mobile view 17 - Secure, publish, and share data in Power BI Share and use reports in Power BI Row-level security Publish a report to a Power BI workspace Share reports and user experience Protect data in Power BI Data refresh and alerts 18 - Embed Power BI content Embed Power BI reports Embed other Power BI content types Optimize the embedding experience 19 - How to build your first model-driven app with Dataverse Model-driven apps, powered by Microsoft Dataverse Explore sample apps 20 - Get started with model-driven apps in Power Apps Introducing model-driven apps Components of model-driven apps Design model-driven apps Incorporate business process flows 21 - Configure forms, charts, and dashboards in model-driven apps Forms overview Form elements Configure multiple forms Use specialized form components Configure views overview Configure grids Create and edit views Configure charts overview Dashboards overview Use interactive streams and tiles 22 - Manage Dynamics 365 model-driven app settings and security Configure role-based security Manage teams and business units Explore settings and customizations 23 - Use specialized components in a model-driven form Create business process flows Embed a canvas app in a model-driven form Add a timeline in a model-driven form Create a report in a model-driven form 24 - Get started with Power Apps canvas apps Start Power Apps Power Apps data sources Use Power Apps with Power Automate and Power BI Designing a Power Apps app 25 - Customize a canvas app in Power Apps Improve your app by making basic customizations Explore controls and screens in canvas apps 26 - How to build the User Interface in a canvas app in Power Apps Use themes to quickly change the appearance of your app Brand a control Icons Images Personalization Build for phones or tablets 27 - Navigation in a canvas app in Power Apps Understanding navigation The Navigate and Back functions More ways to use the Navigate function 28 - Manage apps in Power Apps Power Apps review 29 - Build a mobile-optimized app from Power Apps Learn about mobile-optimized apps Identify components to make a canvas app mobile-optimized Create a mobile-optimized app that uses responsive designs Identify performance considerations for a mobile-optimized canvas app 30 - Use and understand Controls in a canvas app in Power Apps Core properties of controls Entering and displaying data with text controls Additional controls for enhancing your app's usability Media Modern controls Work with component libraries 31 - Create formulas to change properties in a Power Apps canvas app Formulas overview Use a formula to modify the format of controls Use formulas to perform calculations Use a control to modify the property of other controls Conditional formatting Functions for validating data 32 - Use imperative development techniques for canvas apps in Power Apps Imperative versus declarative development The three types of variables in Power Apps Global variables Contextual variables Collections Additional variable concepts 33 - Manage apps in Power Apps Power Apps review 34 - Create formulas to change properties in a Power Apps canvas app Formulas overview Use a formula to modify the format of controls Use formulas to perform calculations Use a control to modify the property of other controls Conditional formatting Functions for validating data 35 - Create formulas to change behaviors in a Power Apps canvas app Formulas and functionality Understanding true and false Understanding control behaviors and actions Performing multiple actions in a formula Control the display mode through a formula Use controls and functions to create a dynamic formula 36 - Author a basic formula that uses tables and records in a Power Apps canvas app Records and tables Using the Table function Store a table Filter your table Use the lookup function to return a record Additional table functions 37 - Build a canvas app for a real estate solution with Copilot in Power Apps 38 - Get started with Power Automate Introducing Power Automate Create your first flow Troubleshoot flows 39 - Build approval flows with Power Automate Provide solutions to real-world scenarios. 40 - Build flows to manage user information 41 - Power Automate's deep integration across multiple data sources 42 - Use the Admin center to manage environments and data policies in Power Automate Administer flows Export and import flows Learn how to distribute button flows 43 - Use AI Builder in Power Automate AI Builder in Power Automate saves time Advanced usage of AI Builder in Power Automate 44 - Optimize your business process with process advisor Get familiar with process advisor Create your first recording Edit recordings and group actions Analyze recordings and interpret results Automation recommendations 45 - Optimize your business process with process advisor Get familiar with process advisor Create your first recording Edit recordings and group actions Analyze recordings and interpret results Automation recommendations 46 - Build flows for a real estate solution using Copilot in Power Automate When to use Copilot in Power Automate 47 - Use Dataverse triggers and actions in Power Automate Dataverse triggers Query data Create, update, delete, and relate actions 48 - Create tables in Dataverse Table characteristics Table relationships Dataverse logic and security Dataverse auditing Dual-write vs. virtual tables 49 - Create and manage columns within a table in Dataverse Define columns in Microsoft Dataverse Column types in Microsoft Dataverse Add a column to a table Primary name column Restrictions that apply to columns in a table Create an auto numbering column Create an alternate key 50 - Get started with Power Apps canvas apps Start Power Apps Power Apps data sources Use Power Apps with Power Automate and Power BI Designing a Power Apps app 51 - How to build the User Interface in a canvas app in Power Apps Use themes to quickly change the appearance of your app Brand a control Icons Images Personalization Build for phones or tablets 52 - Get started with Power Automate Introducing Power Automate Create your first flow Troubleshoot flows 53 - Challenge Project - Build a booking requests app with Power Apps and Power Automate Prepare

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is data professionals managing data and databases who want to learn about administering the data platform technologies that are available on Microsoft Azure. This course is also valuable for data architects and application developers who need to understand what technologies are available for the data platform with Azure and how to work with those technologies through applications. This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases. Prerequisites In addition to their professional experience, students who take this training should have technical knowledge equivalent to the following courses: AZ-900T00 Microsoft Azure Fundamentals DP-900T00 Microsoft Azure Data Fundamentals 1 - Prepare to maintain SQL databases on Azure Describe Microsoft Intelligent Data Platform roles Understand SQL Server in an Azure virtual machine Design Azure SQL Database for cloud-native applications Explore Azure SQL Database Managed Instance 2 - Deploy IaaS solutions with Azure SQL Explain IaaS options to deploy SQL Server in Azure Understand hybrid scenarios Explore performance and security Explain high availability and disaster recovery options 3 - Deploy PaaS solutions with Azure SQL Explain PaaS options for deploying SQL Server in Azure Explore single SQL database Deploy SQL database elastic pool Understand SQL database hyperscale Examine SQL managed instance Describe SQL Edge 4 - Evaluate strategies for migrating to Azure SQL Understand compatibility level Understand Azure preview features Describe Azure database migration options 5 - Migrate SQL workloads to Azure SQL databases Choose the right SQL Server Instance option in Azure Migrate SQL Server to Azure SQL Database offline Migrate SQL Server to Azure SQL Database online Load and move data to Azure SQL Database 6 - Migrate SQL workloads to Azure Managed Instances Evaluate migration scenarios to SQL Database Managed Instance Migrate to SQL Database Managed Instance Load and Move data to SQL Database Managed Instance 7 - Configure database authentication and authorization Describe Active Directory and Azure Active Directory Describe authentication and identities Describe Security Principals Describe database and object permissions Identify authentication and authorization failures 8 - Protect data in-transit and at rest Explore Transparent Data Encryption Configure server and database firewall rules Explain object encryption and secure enclaves Enable encrypted connections Describe SQL injection Understand Azure Key Vault 9 - Implement compliance controls for sensitive data Explore data classification Explore server and database audit Implement Dynamic Data Masking Implement Row Level security Understand Microsoft Defender for SQL Explore Azure SQL Database Ledger Implement Azure Purview 10 - Describe performance monitoring Describe performance monitoring tools Describe critical performance metrics Establish baseline metrics Explore extended events Describe Azure SQL Insights Explore Query Performance Insight 11 - Configure SQL Server resources for optimal performance Explain how to optimize Azure storage for SQL Server virtual machines Describe virtual machine resizing Optimize database storage Control SQL Server resources 12 - Configure databases for optimal performance Explore database maintenance checks Describe database scoped configuration options Describe automatic tuning Describe intelligent query processing 13 - Explore query performance optimization Understand query plans Explain estimated and actual query plans Describe dynamic management views and functions Explore Query Store Identify problematic query plans Describe blocking and locking 14 - Evaluate performance improvements Describe wait statistics Tune and maintain indexes Understand query hints 15 - Explore performance-based design Describe normalization Choose appropriate data types Design indexes 16 - Automate deployment of database resources Describe deployment models in Azure Automate deployment by using Azure Resource Manager templates and Bicep Automate deployment by using PowerShell Automate deployment by using Azure CLI 17 - Create and manage SQL Agent jobs Create a SQL Server maintenance plan Describe task status notifications 18 - Manage Azure PaaS tasks using automation Explore Elastic jobs Understand Azure Automation Build an automation runbook Automate database workflows by using Logic Apps Monitor automated tasks 19 - Describe high availability and disaster recovery strategies Describe recovery time objective and recovery point objective Explore high availability and disaster recovery options Describe Azure high availability and disaster recovery features for Azure Virtual Machines Describe high availability and disaster recovery options for PaaS deployments Explore an IaaS high availability and disaster recovery solution Describe hybrid solutions 20 - Explore IaaS and PaaS solutions for high availability and disaster recovery Describe failover clusters in Windows Server Configure Always-on availability groups Describe temporal tables in Azure SQL Database Describe active geo-replication for Azure SQL Database Explore auto-failover groups for Azure SQL Database and Azure SQL Managed Instance 21 - Back up and restore databases Back up and restore SQL Server running on Azure virtual machines Back up a SQL Server virtual machine Back up and restore a database using Azure SQL Database Additional course details: Nexus Humans DP-300T00: Administering Microsoft Azure SQL Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DP-300T00: Administering Microsoft Azure SQL Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is for experienced cloud security engineers who have taken a previous certification in the security, compliance and identity portfolio. Specifically, students should have advanced experience and knowledge in a wide range of security engineering areas, including identity and access, platform protection, security operations, securing data, and securing applications. They should also have experience with hybrid and cloud implementations. Beginning students should instead take the course SC-900: Microsoft Security, Compliance, and Identity Fundamentals. This is an advanced, expert-level course. Although not required to attend, students are strongly encouraged to have taken and passed another associate level certification in the security, compliance and identity portfolio (such as AZ-500, SC-200 or SC-300) before attending this class. This course prepares students with the expertise to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS). Prerequisites Highly recommended to have attended and passed one of the associate level certifications in the security, compliance and identity portfolio (such as AZ-500T00 Microsoft Azure Security Technologies, SC-200T00: Microsoft Security Operations Analyst, or SC-300T00: Microsoft Identity and Access Administrator.) Advanced experience and knowledge in identity and access, platform protection, security operations, securing data and securing applications. Experience with hybrid and cloud implementations. 1 - Introduction to Zero Trust and best practice frameworks Zero Trust initiatives Zero Trust technology pillars part 1 Zero Trust technology pillars part 2 2 - Design solutions that align with the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) Define a security strategy Cloud Adoption Framework secure methodology Design security with Azure Landing Zones The Well-Architected Framework security pillar 3 - Design solutions that align with the Microsoft Cybersecurity Reference Architecture (MCRA) and Microsoft cloud security benchmark (MCSB) Design solutions with best practices for capabilities and controls Design solutions with best practices for attack protection 4 - Design a resiliency strategy for common cyberthreats like ransomware Common cyberthreats and attack patterns Support business resiliency Ransomware protection Configurations for secure backup and restore Security updates 5 - Case study: Design solutions that align with security best practices and priorities Case study description Case study answers Conceptual walkthrough Technical walkthrough 6 - Design solutions for regulatory compliance Translate compliance requirements into a security solution Address compliance requirements with Microsoft Purview Address privacy requirements with Microsoft Priva Address security and compliance requirements with Azure policy Evaluate infrastructure compliance with Defender for Cloud 7 - Design solutions for identity and access management Design cloud, hybrid and multicloud access strategies (including Azure AD) Design a solution for external identities Design modern authentication and authorization strategies Align conditional access and Zero Trust Specify requirements to secure Active Directory Domain Services (AD DS) Design a solution to manage secrets, keys, and certificates 8 - Design solutions for securing privileged access The enterprise access model Design identity governance solutions Design a solution to secure tenant administration Design a solution for cloud infrastructure entitlement management (CIEM) Design a solution for privileged access workstations and bastion services 9 - Design solutions for security operations Design security operations capabilities in hybrid and multicloud environments Design centralized logging and auditing Design security information and event management (SIEM) solutions Design solutions for detection and response Design a solution for security orchestration, automation, and response (SOAR) Design security workflows Design threat detection coverage 10 - Case study: Design security operations, identity and compliance capabilities Case study description Case study answers Conceptual walkthrough Technical walkthrough 11 - Design solutions for securing Microsoft 365 Evaluate security posture for collaboration and productivity workloads Design a Microsoft 365 Defender solution Design configurations and operational practices for Microsoft 365 12 - Design solutions for securing applications Design and implement standards to secure application development Evaluate security posture of existing application portfolios Evaluate application threats with threat modeling Design security lifecycle strategy for applications Secure access for workload identities Design a solution for API management and security Design a solution for secure access to applications 13 - Design solutions for securing an organization's data Design a solution for data discovery and classification using Microsoft Purview Design a solution for data protection Design data security for Azure workloads Design security for Azure Storage Design a security solution with Microsoft Defender for SQL and Microsoft Defender for Storage 14 - Case study: Design security solutions for applications and data Case study description Case study answers Conceptual walkthrough Technical walkthrough 15 - Specify requirements for securing SaaS, PaaS, and IaaS services Specify security baselines for SaaS, PaaS, and IaaS services Specify security requirements for web workloads Specify security requirements for containers and container orchestration 16 - Design solutions for security posture management in hybrid and multicloud environments Evaluate security posture by using Microsoft Cloud Security Benchmark Design integrated posture management and workload protection Evaluate security posture by using Microsoft Defender for Cloud Posture evaluation with Microsoft Defender for Cloud secure score Design cloud workload protection with Microsoft Defender for Cloud Integrate hybrid and multicloud environments with Azure Arc Design a solution for external attack surface management 17 - Design solutions for securing server and client endpoints Specify server security requirements Specify requirements for mobile devices and clients Specify internet of things (IoT) and embedded device security requirements Secure operational technology (OT) and industrial control systems (ICS) with Microsoft Defender for IoT Specify security baselines for server and client endpoints Design a solution for secure remote access 18 - Design solutions for network security Design solutions for network segmentation Design solutions for traffic filtering with network security groups Design solutions for network posture management Design solutions for network monitoring 19 - Case study: Design security solutions for infrastructure Case study description Case study answers Conceptual walkthrough Technical walkthrough Additional course details: Nexus Humans SC-100T00 Microsoft Cybersecurity Architect training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SC-100T00 Microsoft Cybersecurity Architect course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.