Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to be able to communicate clearly and concisely in their writing will benefit from this course. Overview Awareness of common spelling and grammar issues in business writing. Basic concepts in sentence and paragraph construction. Basic structure of agendas, email messages, business letters, business proposals, and business reports. Collaborative writing techniques, tools and best practices Tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Working With Words Monitoring Spelling, Grammar, and Verb Tense Creating a Reference Sheet 2. Constructing Sentences Recognizing Sentence Parts Classifying Sentence Type Increasing Readability with Punctuation 3. Creating Paragraphs The Three Basic Components Organization Methods 4. Finding Facts Identifying and Using Key Resources Fact-Finding and Information Gathering 5. Collaborative Writing Clarifying the Objective Collaborative Writing Strategies and Patterns 6. Types of Collaborative Business Writing Applying Different Construction Techniques Cut & Paste, Puzzle, Sequential Summative Integrating Construction 7. Collaborative Tools and Processes Planning and Revision Creating Outlines and Storyboards Building Team Cohesion 8. Writing Meeting Agendas Choosing an Agenda Format Structuring and Writing the Agenda 9. Writing E-Mails, Reports and Proposals Addressing Your Message Using Proper Grammar and Defining Acronyms Structuring, Formatting, and Writing Your Report Additional course details: Nexus Humans Writing for the Business Professional training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Writing for the Business Professional course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for The primary audiences for this course are quality directors and quality assurance managers, managers responsible for the governance of an enterprise and management of its risks, technical experts, project managers and consultants, internal auditors, compliance officers and virtually anybody involved in ANSI/TIA-942 compliance certification related projects either from an end-user or vendor perspective. Participants must hold a valid CTDC certificate in order to be able to register for the CTIA class. Overview After completion of the course the participant will be able to: 1. Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself 2. Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines 3. Facilitate and support the external audit to ANSI/TIA-942 4. Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and _nal certification 5. Facilitate surveillance and recertification audits This intensive course builds further on the technical understanding of the standard acquired in the CTDC© (Certified TIA-942 Design Consultant) course. Fundamental concepts and process of an internal audit Terms and de_nitions Difference between an internal and external auditor Audit principles Auditor competency requirements Managing an audit programme Establishing the audit objectives Establishing the audit programme Planning the audit Planning the schedule Resource planning Tools/equipment required Document requirements - Design documents - Process documents - Declarations Conducting the audit Conducting an opening meeting Conducting the audit Interviews Document review Facility review Typical non-conformities - Architectura - Electrica - Mechanical - Telecommunications Preparing the audit conclusions Conducting the closing meeting Preparing and distributing the audit report Audit report requirements Classification of non-conformities Typical format of an audit report Following up on the audit The CAR ? Corrective Action Report Evaluation of the Corrective Action Report Requesting a formal external auditIssuing a conformity certificate Requirements of the certificate Registration of the certificate Surveillance auditsRecertification auditsExam: Certified TIA-942 Internal Auditor) Actual course outline may vary depending on offering center. Contact your sales representative for more information. Additional course details: Nexus Humans Certified TIA-942 Internal Auditor (CTIA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified TIA-942 Internal Auditor (CTIA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre. Overview After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects. The Data Centre, it?s Importance and Causes for DowntimeData Centre Standards and Best PracticesData Centre Location, Building and Construction Selecting appropriate sites and buildings and how to avoid pitfalls Various components of an effective data centre and supporting facilities setup Raised Floor/Suspended Ceiling Uniform, concentrated and rolling load definitions Applicable standards Raised Floor guidelines Signal Reference Grid, grounding of racks Disability act and regulations Suspended ceiling usage and requirements Light Standards Light fixture types and placement Emergency lighting, Emergency Power Supply (EPS) Power Infrastructure Power infrastructure layout from generation to rack level ATS and STS systems Redundancy levels and techniques Three-phase and single-phase usage Power distribution options within the computer room Power cabling versus bus bar trunking Bonding versus grounding Common Mode Noise and isolation transformers Distribution boards, form factors and IP-protection grades Power quality guidelines Real power versus apparent power How to size and calculate load in the data centre Generators Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option Battery types, correct selection and testing Thermo-graphics Electro Magnetic Fields Electrical fields and magnetic fields definitions and units of measurements Sources of EMF Effects of EMF on human health and equipment (H)EMP Standards EMF shielding solutions Equipment Racks Rack standards, properties and selection criteria Security considerations Power rail/strip options Cooling Infrastructure Temperature and humidity recommendations Cooling measurement units and conversion rates Sensible and latent heat definitions Differences between comfort and precision cooling Overview of different air conditioner technologies Raised floor versus non-raised floor cooling Placement of air conditioner units and limitations to be observed Supplemental cooling options Cold aisle/hot aisle containment Water Supply Importance of water supply and application areas Backup water supply techniques Designing a Scalable Network Infrastructure The importance of a Structured Cabling System Planning considerations Copper and Fiber cable technology and standards ANSI/TIA-942 Cabling hierarchy and recommendations Testing and verification SAN storage cabling Network redundancy Building-to-building connectivity Network monitoring system requirements Fire Suppression Standards for fire suppression Detection systems Various total flooding fire suppression techniques and systems, their benefits and disadvantages Handheld extinguishers Signage and safety Regulatory requirements and best practices Data Centre Monitoring Data centre monitoring requirements EMS versus BMS Water leak detection systems Notification options and considerations Operational Security and Safety Practices Data centre security layers Physical, infrastructure and organisational security Safety measures and essential signage Labelling Choosing a labelling scheme Recommended labelling practices Network labelling Documentation How to setup proper documentation Document management policies and procedures Cleaning Cleaning practices for the data centre MTBF/MTTR Standards and definitions Calculation models The ?real? value Maintenance Contracts/SLA/OLAEXAM: Certified Data Centre Professional Additional course details: Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course. Overview Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Defining Transformational Leadership Comparing Leadership Styles Developing the Attitudes and Beliefs of a Transformational Leader 2. Being an Authentic Leader Knowing Who You Are Fostering Authenticity and Credibility 3. Demonstrating Leadership Practice Following the Five Practices of Exemplary Leadership 4. Building Engagement and Motivation Understanding the Drivers of Employee Engagement Motivating Like a Transformational Leader 5. Optimizing Performance Coaching for Performance Supporting Performance through Partnership Unlocking Potential Developing and Transforming Careers 6. Mentoring Leaders Growing Leaders Putting Relationships First Focusing on Character Capitalizing on Strengths Showing Optimism and Not Skepticism Seeking Passion and Success 7. Committing to Transformational Leadership
Duration 2 Days 12 CPD hours This course is intended for Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence. Overview Develop a leadership style that gets results Employ suitable motivation techniques for your team or unit Utilize your communication style to provide influence to drive direction Empower your team to achieve the results you and they want Success is measured by results and results are only accomplished with effective planning efforts. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this workshop, you will learn how to find and strengthen your leadership voice and foster employee buy-in to exceed expectations while achieving the most positive outcome. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Leadership Style Guide Leadership characteristics Crucial abilities of leaders Determining the Type of Leader You Want to Be 2. Understanding Motivation What motivates people? Strategies for motivation Motivation for behavior modification 3. Adapting Communication Understanding communication styles Comparing the 4 Style Traits Adapting to Differing Communication Communication adaptability 4. Strategy and Results Strategy and planning Building effective team visions Creating personal visions 5. Building a Better Team Team development Handling conflict within a team Developing Trust and Respect 6. Enabling Others to Act Managing the Workload Major factors of delegation Steps in delegation Successful delegation Avoiding Wasted Time and Energy Following-Up to Ensure Success Additional course details: Nexus Humans Accomplishing the Results You Want (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accomplishing the Results You Want (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Leaders and professionals who manage teams or groups and are responsible for their outcomes will benefit from this course. Overview Apply techniques to encourage participation and reach consensus Utilize facilitative questioning techniques Recognize indicators to facilitate each stage of the team process Deal constructively with disruptions and typical problem behavior Implement interventions appropriately Plan and run a focused discussion, meeting or event Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Importance of Facilitation Being an Effective Facilitator Harnessing Knowledge, Experience, and Diversity Encouraging Group Motivation and Commitment Observing the Team Process 2. Facilitating Process and Content Identifying Process and Content Elements Managing the Flow Resolving Tensions and Disagreement 3. Setting the Stage for Facilitation Laying the Groundwork, Educating Participants, and Securing Support Selecting the Right Facilitator Planning for a Facilitated Meeting 4. Facilitating Team Development Encouraging Participation Recognizing Stages in the Team Life Cycle Supporting the Team through the Stages 5. Building Consensus and Reaching Decisions Gathering and Presenting Data Synthesizing and Summarizing Identifying Options and Brainstorming Facilitating SWOT Analysis Creating a Short List Using the Multi-Option technique 6. Disruptions, Dysfunctions and Interventions Handling Disruptions and Difficult Behavior Addressing Dysfunction Agreeing on Ground Rules Restating and Reframing
Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. What is Assertiveness? Differentiating Self-confidence from Assertiveness Understanding the Four Styles of Communication What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. Dimensions of Communication Differentiating Listening from Hearing Developing Emphatic Listening Skills Utilizing Question Types - Open, Clarifying, and Closed Converting Negative Thinking into Positive Thinking 3. Body Language Says It All Managing Your Appearance Understanding Non-verbal Communication Making the Right First Impression Speaking with Confidence Relaxing and Reducing Anxiety 4. Dealing with Difficult Situations Dealing with Difficult People Building Rapport and Trust Appreciating the Different Ways that People Send and Receive Information Breaking Down Barriers and Building Consensus Applying PEGASUS Utilizing a Tactical Approach Choosing the Proper Form of Communication
Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevSecOps Foundation course are professionals including: Anyone involved or interested in learning about DevSecOps strategies and automation Anyone involved in Continuous Delivery toolchain architectures Compliance Team Business managers Delivery Staff DevOps Engineers IT Managers IT Security Professionals, Practitioners, and Managers Maintenance and support staff Managed Service Providers Project & Product Managers Quality Assurance Teams Release Managers Scrum Masters Site Reliability Engineers Software Engineers Testers Overview You will learn: The purpose, benefits, concepts, and vocabulary of DevSecOps How DevOps security practices differ from other security approaches Business-driven security strategies and Best Practices Understanding and applying data and security sciences Integrating corporate stakeholders into DevSecOps Practices Enhancing communication between Dev, Sec, and Ops teams How DevSecOps roles fit with a DevOps culture and organization In this course, students will gain a solid understanding of how DevSecOps provides business value, enhancing your business opportunities, and improving corporate value. The core DevSecOps principles taught can support an organizational transformation, increase productivity, reduce risk, and optimize resource usage. This course explains how DevOps security practices differ from other approaches then delivers the education needed to apply changes to your organization. Participants learn the purpose, benefits, concepts, vocabulary and applications of DevSecOps. Most importantly, students learn how DevSecOps roles fit with a DevOps culture and organization. At the course?s end, participants will understand ?security as code? to make security and compliance value consumable as a service. This course prepares you for the DevSecOps Foundation (DSOF) certification. Realizing DevSecOps Outcomes Origins of DevOps Evolution of DevSecOps CALMS The Three Ways Defining the Cyberthreat Landscape What is the Cyber Threat Landscape? What is the threat? What do we protect from? What do we protect, and why? How do I talk to security? Building a Responsive DevSecOps Model Demonstrate Model Technical, business and human outcomes What?s being measured? Gating and thresholding Integrating DevSecOps Stakeholders The DevSecOps State of Mind The DevSecOps Stakeholders What?s at stake for who? Participating in the DevSecOps model Establishing DevSecOps Best Practices Start where you are Integrating people, process and technology and governance DevSecOps operating model Communication practices and boundaries Focusing on outcomes Best Practices to get Started The Three Ways Identifying target states Value stream-centric thinking DevOps Pipelines and Continuous Compliance The goal of a DevOps pipeline Why continuous compliance is important Archetypes and reference architectures Coordinating DevOps Pipeline construction DevSecOps tool categories, types and examples Learning Using Outcomes Security Training Options Training as Policy Experiential Learning Cross-Skilling The DevSecOps Collective Body of Knowledge Preparing for the DevSecOps Foundation certification exam Additional course details: Nexus Humans DevSecOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevSecOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours Overview Effectively manage team dynamics in remote and virtual teams Leverage communication technologies to the benefit of your remote and virtual teams Identify the specific skills required for managing remote and virtual teams Evaluate the impact of culture and language on your team?s performance The business model of managing remote and hybrid teams is constantly evolving. Managing remote teams?a rarity just a few years ago?is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This workshop will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop remote and virtual teams. Focused on practical skills, this workshop includes activities to apply these techniques and drive results. Defining the Characteristics of the Remote and Hybrid Workforce Understanding the remote vs. hybrid workplace Managing relationships, communication, and tasks Meeting your needs and your team?s needs Management Requirements for Remote Leadership Moving from reactive to proactive Understanding team member?s unique situations Keeping everyone informed Innovating with virtual teams Managing work outputs Overseeing separated team members Defining and building relationships with stakeholders Building and Strengthening Team Dynamics Creating team identity Forming remote and virtual teams Managing the storming process Getting to norming and performing Creating and governing with ground rules Tracking team performance Setting expectations and providing feedback Making Technology Work for You Communicating with and coordinating your team Avoiding the technology trap Developing effective communication across various mediums Choosing the right technology platform The Impact of Culture and Separation Recognizing cultural characteristics and differences Building cultural knowledge Managing across time zones Respecting non-working time
Duration 2 Days 12 CPD hours Overview What is JIRA Software? Managing agile projects using JIRA Software Managing project backlog Managing iterations / sprints Managing releases / versions Managing project components Managing security Managing fields and screens Managing custom issue types Viewing various burn-down/burn-up reports This course introduces students to JIRA Software which is one of the most popular agile project management tool. Agile methods help in accelerating the delivery of initial business value. Continuous planning and feedback ensures that value is maximized throughout the development process. JIRA Software lets you manage project backlog, plan and execute sprints, and manage releases. It also lets you view useful reports, such as, velocity, various burndown / burn-up charts. Navigating JIRA Connecting to JIRA Software JIRA Account System Dashboard Sidebars Global Sidebar Search Help Dashboards Projects Boards Issues Project Sidebar Summary Managing Projects What is a Project? What is a Project (Contd.)? Backlog Sprints Versions / Releases Issues What is Component? Project Name and Key Project Key Format Editing Project Key Caveats Editing Project Key Deleting Project Summary Managing Versions What is Version What is Version (Contd.)? Merging Versions Other Version Options Version Fields What is Version? Summary Managing Issues Issues What are Epics? Epics ? Types Creating a new Epic What is a Story? Creating a Story Story Estimation Tasks Sub-tasks Summary Managing Sprints Sprints What is typically done in Sprint Planning? Velocity Agile Board Sprint Naming Convention Sprint Execution Summary Search & Using JQL Search Search Types JQL JQL Examples Sharing search result Save Search and Reuse in a Board Summary Working with JIRA Dashboards and Reports What is a JIRA Dashboard? Creating a JIRA Dashboard Choosing a Dashboard Layout What is a Gadget? Gadgets Available Out-of-the-box Adding a Gadget to a Dashboard Adding a Gadget to a Dashboard (Example Calendar Gadget) Moving a Gadget Removing a Gadget from a Dashboard Viewing Dashboard as a Wallboard Deleting a Dashboard JIRA Reports Generating a JIRA Report Generating a JIRA Report (Example ? Burndown Chart) Viewing the Burndown Chart Report Categories Available Out-of-the-box Agile Reports Issue Analysis Reports Forecast & Management Reports For further details ? Summary Jira Agile Common Jira Software boards Scrum Agility Kanban Scrum vs. Kanban Scrumban History of Kanban Kanban for software teams Kanban boards Kanban boards (Contd.) Kanban cards The benefits of Kanban Planning flexibility Shortened time cycles Fewer bottlenecks Visual metrics Continuous Delivery Kanban ? Kanban backlog Summary Miscellaneous Issue Features Voting Watching an Issue Adding/Removing Labels Linking Issues Linking Issue (Contd.) Commenting on Issue Attaching a File to an Issue Attaching a File to an Issue (Contd.) Cloning (Copying) an Issue Cloning (Copying) an Issue (Contd.) Cloning (copying) an Issue (Contd.) Viewing an Issue?s Change History Viewing an Issue's Change History (Contd. Summary Managing Fields & Screens (OPTIONAL: TIME PERMITTING) Fields OOB Fields Custom Fields Field Type Screens Summary