Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change
We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect! We are delivering the content online - Live! Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff. Just £79+vat pp for a half day workshop with resources. The second in the series is: Productive Conversations in Challenging Situations This workshop will provide an opportunity to understand why patients are experiencing conflict within themselves, what the impact is on their behaviour and how we can effectively work with them to find a positive solution. We add value by discussing the importance of the role your team play and how they can manage their own conflict when dealing with challenging situations. This workshop is based on the Chimp Paradox theory (by Professor Stephen Peters). We use the analogy of Chimp to make it memorable and fun to learn about! It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: Understanding and defining conflict Why conflict happens Identifying & recognising different conflict types How to have more productive conversations Tools to help respond effectively and have problem solving conversations Keeping yourself 'safe', avoiding triggers and escalation Review, Reflect, Reset We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk
With Acting Coach Mel Churcher Introduction This Zoom course will offer ways to tap into your confident, powerful self; preparation for filming challenging self-tapes; new thoughts on screen work. Resist the idea of typecasting! You can play the roles you find difficult, or have never had the chance to work on. You can surprise yourself; find the joy of stepping into an unfamiliar self. Let’s open the gates and explore the deep or wild unknown – in a positive way. This course offers guidance, tips and exercises to enable your unique charisma to shine through in any role you play. Suitable both emerging talent and working professionals looking to improve. Meet Your Tutor Mel Churcher A-Lister Coach Mel Churcher is an international acting, dialogue and voice coach who has worked with companies including the Royal National Theatre, Royal Shakespeare Company and coaches a wide range of professionals from budding newcomers to top film stars like Daniel Craig, Angelina Jolie, Keira Knightley and Jet Li; from presenters like Raymond Blanc and Goldie to singers like Tricky and Joss Stone. Mel's Work Course Outline This course will increase your confidence with all aspects of screen work and with self-taping scenes for auditions. We’ll also work on a monologue that you film yourself during the course. This course will offer guidance, tips and exercises to enable your charisma to shine through in any role you play. All sessions are recorded and students expected to watch any filming done of themselves each evening. Also, during the course, to self-film a monologue, and work on a scene to self tape and submit to Mel at conclusion of the course. Day 1 -Monday | Time (UK) 10:30am – 1.00pm & 2:30pm – 5.15pm You will be introduced to the course, discuss screen acting, self-taping and talk about the actors’ toolbox. Mel will then invite you to each share a real-life story and do your given monologue. Here you will observe how specific you are, and how much muscle memory you still have in your body from your real experiences. You will explore games and techniques that allow you to find the same life and truth when you are using learned lines. Homework: Students to watch their work on playback. Day 2 -Tuesday | Time (UK) 10:30am – 1.00pm & 2:30pm – 5.15pm On day two you will continue on your real life stories and monologues. Continuing work on real stories/ monologues. Each actor will get individual time within the group. (all present can see but participant is filmed as solo performance to watch later.) Homework: Students to watch their work on playback. Scenes sent after class; partners chosen – these to be learned and self-taped after the course. Day 3 -Wednesday | Time (UK) 10:30am – 1.00pm & 2:30pm – 5.30pm On day three you will complete your individual monologue. Mel will also give you self-tape technical tips, elements toolbox and scenes read with partners. Homework: Studio watch their work on playback. Day 4 – Thursday | SELF WORK DAY – MEL NOT PRESENT Actors to film their monologues and send to Mel by 2pm latest! Scenes to be worked on in pairs (if possible) or explored alone. Day 5 – Friday | Time (UK) 10.30am – 1:00pm & 2.30pm – 5.15pm Watching filmed monologues together, with feedback. Toolbox, any remaining thoughts and games, feedbacks. roundup of the course. Homework: Students to film their scenes and send self-tapes within the next fortnight. (If no reader, course partner (or someone else) can read in remotely.) Every participant will have individual feedback on these self-tapes via a personal recording. Additional Information Features Intensive Short Course Small Class Size Held online via Zoom Suitable for all levels of ability Suitable if you are (17 yrs+) and committed to improving your screen acting skills Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Learning Outcomes Increase your chances of getting work Add real life experiences to your acting performance Experience of working with an A-Lister Acting Coach Course Location Live Online Course Via Zoom Stable Internet Connection Required Webcam and Microphone Required Please log in at least 10 minutes before each session begins. A strong internet connection is required to join our live online courses and workshops. Please test your internet connection before booking as we cannot refund due to technical issues. Please familiarise yourself with Zoom before attending your workshop. Your camera will be required to be switched on during the workshop.Students will receive a Zoom link via email to join the workshop. Please log on at least 10 mins before the workshop begins.
Duration 5 Days 30 CPD hours This course is intended for This intermediate course is for future DB2 for z/OS database administrators who need to acquire the basic skills required to administer a DB2 database. Overview Implement a DB2 database designUse database utilities to load and reorganize dataDefine and implement a DB2 database recovery strategyControl access to database using DB2 authorization facilities This course provides students with instruction on how to physically implement a logical database design in DB2. The course includes instruction on DB2 data management, DB2 catalog tables, the bind process, database utilities, & security considerations. Course Outline Setting up a DB2 database Referential integrity Getting data into and out of DB2 Keeping your DB2 data in good shape Application data recovery basics Program preparation and Bind Security Serialization Additional course details: Nexus Humans CV832 IBM DB2 11 for z/OS Database Administration Workshop Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CV832 IBM DB2 11 for z/OS Database Administration Workshop Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Data Warehouse AdministratorDatabase AdministratorsDatabase DesignersSupport EngineerTechnical Administrator Overview Monitor the DatabaseManage Database PerformanceImplement Database AuditingConfigure the Database Instance Such That Resources Are Appropriately Allocated Among Sessions and TasksSchedule Jobs to Run Inside or Outside of the DatabaseConfigure Oracle Net ServicesConfigure your Database For Backup and Recovery OperationsDescribe Oracle Database ArchitectureManage the Oracle Database InstanceManage Oracle Database Storage structuresCreate and Administer User Accounts The Oracle Database 12c: Administration Workshop will teach you about the Oracle Database architecture. You will discover how to effectively manage an Oracle Database instance, configure the Oracle Network Environment and perform database maintenance. The Oracle Database 12c: Administration Workshop will teach you about the Oracle Database architecture. You will discover how to effectively manage an Oracle Database instance, configure the Oracle Network Environment and perform database maintenance.
Students who complete the PV301L workshop will be able to: Identify and describe the basic functions of each component in a PV system Describe the configuration of various types of PV systems: PV direct, Stand-alone, PV/hybrid, Multimode, Zero-sell, Micro-grid, Utility-scale energy storage Calculate the capacity & voltage of different batteries Determine the state of charge of a battery by testing voltage and specific gravity List safety precautions & equipment required to work with batteries Demonstrate safe procedures for connecting and disconnecting batteries Demonstrate the process of adding water to batteries Identify appropriate battery enclosures Diagram and wire battery banks in series and parallel configurations, given various system parameters Make cables and lug connections for battery wiring Install temperature sensors on batteries Wire the battery bank for a live system Wire and test charge controllers through the various stages of operation Install and test PWM and MPPT charge controllers Program MPPT charge controllers based on battery and array values Wire and program battery SOC meters in different PV system configurations Set up and operate batteries during bulk, absorption, float, and equalization cycles Describe how maximum power point tracking and voltage step-down affect a PV system Identify some features, options, and metering available on different types of battery chargers Identify appropriate inverter types for different battery-based system configurations Compare available features and capabilities of battery-based inverters Identify specifications critical for battery-based inverters Wire test and program battery based inverters Discuss when and why breakers would be used rather than fuses Use a 3-line diagram to wire a system Discuss the order and perform safe installation practices Demonstrate the order of safe commissioning Demonstrate the order of shut-down and how to establish an electrically safe working environment
Change Management Foundation: Virtual In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course
Duration 5 Days 30 CPD hours This course is intended for Data Warehouse Administrator Database Administrators Support Engineer Technical Administrator Technical Consultant Overview Use Oracle Flashback Technologies to recover from human error Use Recovery Manager (RMAN) to create backups and perform recovery operations Use the Data Recovery Advisor to diagnose and repair failures Plan effective backup and recovery procedures Describe the Oracle Database architecture components related to backup and recovery operations Perform an encrypted database backup and restore Perform tablespace point-in-time recovery Configure the database for recoverability Describe Cloud Tooling for Backup and Recovery Describe Oracle Database backup methods and recovery operations that can be used to resolve database failure In this Oracle Database 12c R2: Backup and Recovery Workshop, students learn how to perform backup and recovery based on the related Oracle Database architecture components. Various backup, failure, restore, and recovery scenarios are provided so that students learn to evaluate their own recovery requirements and develop an appropriate strategy for backup and recovery procedures. This course includes an interactive workshop, with scenarios that provide participants with opportunities to diagnose and recover from several failure situations. Introduction Curriculum Context Assess your recovery requirements Categories of failures Oracle backup and recovery solutions Oracle Maximum Availability Architecture Oracle Secure Backup Benefits of using Oracle Data Guard Basic Workshop Architecture Getting Started Core Concepts of the Oracle Database, critical for Backup and Recovery Oracle DBA Tools for Backup and Recovery Connecting to Oracle Recovery Manager (RMAN) Configuring for Recoverablility RMAN commands Configuring and managing persistent settings Using the Fast Recovery Area (FRA) Control File Redo Log File Archiving Logs Using the RMAN Recovery Catalog Creating and Configuring the Recovery Catalog Managing Target Database Records in the Recovery Catalog Using RMAN Stored Scripts Maintaining and Protecting the Recovery Catalog Virtual Private Catalogs Backup Strategies and Terminology Backup Solutions Overview and Terminology Balancing Backup and Restore Requirements Backing Up Read-Only Tablespaces Data Warehouse Backup and Recovery: Best Practices Additional Backup Terminology Performing Backups RMAN Backup Types Incrementally Updated Backups Fast Incremental Backup Block Change Tracking Oracle-Suggested Backup Reporting on Backups Managing Backups Improving Your Backups Compressing Backups Using a Media Manager Backup and Restore for Very Large Files Creating RMAN Multi-section Backups, Proxy Copies, Duplexed Backup Sets and Backups of Backup Sets Creating and Managing Archival Backups Backing Up Recovery Files Backing Up the Control File to a Trace File Cataloging Additional Backup Files Using RMAN-Encrypted Backups Creating RMAN-Encrypted Backups Using Transparent-Mode Encryption Using Password-Mode Encryption Using Dual-Mode Encryption Diagnosing Failures Reducing Problem Diagnosis Time Automatic Diagnostic Repository Data Recovery Advisor Handling Block Corruption Restore and Recovery Concepts Restoring and Recovering Instance Failure and Instance/Crash Recovery Media Failure Complete Recovery (Overview) Point-in-Time Recovery (Overview) Recovery with the RESETLOGS Option Performing Recovery, Part I RMAN Recovery in NOARCHIVELOG Mode Performing Complete Recovery (of critical and noncritical data files) Restoring ASM Disk Groups Recovery with Image Files Performing Point-in-Time (PITR) or Incomplete Recovery Performing Recovery, Part II Recovery of Server Parameter File, Control File (One and All) Redo Log File Loss and Recovery Password Authentication File Re-creation Index, Read-Only Tablespace, and Temp file Recovery Restoring the Database to a New Host Disaster Recovery Restoring RMAN Encrypted Backups RMAN and Oracle Secure Backup Oracle Secure Backup Overview and Interface Options RMAN and OSB: Overview and Basic Process Flow Starting with Oracle Secure Backup Configuring Oracle Secure Backup for RMAN RMAN Backup and Restore Operations Oracle Secure Backup Jobs Displaying OSB log files and transcripts for RMAN activities Using Flashback Technologies Flashback Technology: Overview and Setup Using Flashback Technology to Query Data Flashback Table Flashback Transaction (Query and Back out) Flashback Drop and the Recycle Bin Flashback Data Archive Using Flashback Database Flashback Database Architecture Configuring Flashback Database Performing Flashback Database Best Practices for Flashback Database Transporting Data Transporting Data Across Platforms Transporting Data with Backup Sets Database Transport: Using Data Files Performing Point-in-Time Recovery When to use TSPITR TSPITR Architecture Performing RMAN TS Point-in-time Recovery Recovering Tables from Backups Duplicating a Database Using a Duplicate Database Duplicating Database with 'push' and 'pull' techniques Choosing Database Duplication Techniques Creating a Backup-up Based Duplicate Database Understanding the RMAN Duplication Operation RMAN Troubleshooting and Tuning Interpreting RMAN Message Output Tuning Principles Diagnosing Performance Bottlenecks RMAN Multiplexing Restore and Recovery Performance Best Practices Cloud Tooling for Backup and Recovery Backup Destinations Customize Backup Configuration On-Demand Backup and Recovery Oracle Backup Cloud Service Installing the Backup Module Backup and Recovery Workshop Workshop Structure and Approach Business Requirements for Database Availability and Procedures Diagnosing the Failures
Duration 2 Days 12 CPD hours This course is intended for Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business. Overview Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. An Influence Baseline Enabling Collaboration Facilitating Constructive Dialogue 2. Elements of Influence Focusing on the Outcome Seeing Influence as a Mental Equation Differentiating Influence from Manipulation 3. Power and Persuasion Developing and Using Power Sources Developing the Art of Persuasion Appealing to Integrity, Emotions, and Intellect Building Five Types of Trust Applying Five Principles of Influence 4. A Network of Influence Building a Purposeful Network Strategic Reputation Management Protecting Your Credibility 5. Applying Influence Strategies Adapting the Approach Identifying Thinking Differences Applying Strategies to Styles 6. Working With Resistance Encountering and Addressing Resistance Building Collaboration through Quality Dialogue Getting Results through Persistence and Persuasion Additional course details: Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.