Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise
Overview of Child Minding and Care Diploma Join our Child Minding and Care Diploma course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Child Minding and Care Diploma course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Child Minding and Care Diploma course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Child Minding and Care Diploma Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Child Minding and Care Diploma. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Child Minding and Care Diploma course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Child Minding and Care Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Child Minding and Care Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child Minding and Care Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Child Minding and Care Diploma - Updated Version Understanding Child Development 00:54:00 Care for Children 00:25:00 Healthy Food, Healthy Living 00:25:00 Keeping Children Healthy and Safe 00:32:00 Child Protection 00:23:00 Play, Imagination and Creativity 00:26:00 Factors That Influence Development 00:36:00 Cognitive Development 00:25:00 Social and Emotional Development 00:43:00 Personality and Intellectual Development in Children 00:36:00 Language Development in Children 00:32:00 Problems in Childhood & Adolescence 00:41:00 Child Minding and Care Diploma - Old Version Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Basics Childcare Basics 00:30:00 Available Centers 00:30:00 Training And Certification 00:30:00 Legal Requirements 01:00:00 Health And Safety Issues 00:05:00 Child Care Equipments 00:30:00 Insurance and Staffing 00:30:00 Marketing & Managemental Aspects 00:30:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Wrapping Up 00:15:00 Assignment Assignment - Child Minding and Care Diploma 00:00:00
Reinventing Yourself: Personal Development Training Course Overview "Reinventing Yourself: Personal Development Training" is designed to guide individuals on a journey of self-improvement, helping them redefine their goals and unlock their potential. This course focuses on personal growth strategies, including emotional intelligence, goal-setting, and building confidence, to support learners in transforming their personal and professional lives. Through expert-led instruction and engaging content, participants will gain the tools and techniques to cultivate resilience, enhance their leadership abilities, and drive positive change. By the end of the course, learners will be equipped to make informed decisions, manage stress, and pursue personal and professional aspirations with clarity and confidence. Course Description This course delves into key concepts essential for personal development, such as self-awareness, time management, and effective communication. Learners will explore methods to build a growth mindset, improve emotional regulation, and develop interpersonal skills. The course includes modules on identifying strengths and weaknesses, creating action plans, and setting achievable goals. By exploring various techniques for overcoming self-doubt and fear, learners will enhance their ability to adapt to new challenges. Ultimately, this course fosters a proactive attitude towards personal growth and equips individuals with the skills needed to pursue their goals with determination and clarity. Reinventing Yourself: Personal Development Training Curriculum Module 01: Understanding Personal Development Module 02: Building Self-Awareness and Confidence Module 03: Effective Goal Setting and Time Management Module 04: Overcoming Obstacles and Managing Change Module 05: Enhancing Emotional Intelligence and Resilience Module 06: Communication Skills for Personal and Professional Growth Module 07: Creating a Personal Development Plan for Long-Term Success (See full curriculum) Who is this course for? Individuals seeking to improve self-awareness and achieve personal goals. Professionals aiming to enhance leadership skills and career growth. Beginners with an interest in personal development and self-improvement. Anyone looking to manage stress, overcome challenges, and build confidence. Career Path Personal Development Coach Leadership Trainer Career Counsellor Human Resources Specialist Professional Development Consultant Wellness and Lifestyle Coach
Hotel Cleaner Course Overview: This Hotel Cleaner course is designed to equip learners with the knowledge and skills needed to excel in the hospitality cleaning industry. Covering a broad range of topics, it includes essential cleaning techniques, health and safety practices, and customer service skills tailored for hotel environments. Learners will gain an understanding of the importance of cleanliness and organisation in guest satisfaction. Upon completing the course, learners will be able to confidently perform cleaning duties in various hotel areas, ensuring a safe and welcoming environment for guests. Course Description: The Hotel Cleaner course delves into a variety of topics crucial to maintaining cleanliness and hygiene in hotels. Learners will explore techniques for cleaning guest rooms, public spaces, and facilities while adhering to industry standards. Topics include understanding cleaning equipment, handling chemicals safely, time management, and effective communication with hotel staff and guests. Learners will gain knowledge of the importance of attention to detail, a strong work ethic, and maintaining high cleanliness standards to enhance the guest experience. The course offers a comprehensive overview of the expectations and requirements within the hotel cleaning industry, preparing learners for roles in this sector. Hotel Cleaner Curriculum: Module 01: Introduction to Hotel Cleaning Module 02: Cleaning Techniques for Guest Rooms Module 03: Cleaning Public Spaces and Facilities Module 04: Health and Safety in Hotel Cleaning Module 05: Chemical Handling and Equipment Use Module 06: Time Management and Efficiency Module 07: Customer Service and Communication in Hotel Cleaning Module 08: Maintaining Cleanliness Standards and Best Practices (See full curriculum) Who is this course for? Individuals seeking to work in the hotel cleaning industry. Professionals aiming to improve cleaning and organisational skills. Beginners with an interest in hospitality services. Those looking to develop a career in hotel management or facilities maintenance. Career Path: Hotel Cleaner Housekeeping Assistant Facilities Maintenance Worker Hotel Housekeeping Supervisor Hospitality Industry Cleaner
Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor
The Facilities Manager Training Mini Bundle is built for those managing people, parts, or places—sometimes all three before lunch. With modules in Logistics and Transportation, Operations Management, Supply Chain Management, Problem Solving, and Telephone Etiquette, this bundle provides solid knowledge for those who quietly keep everything running. Whether you’re navigating supplier delays or trying to make someone understand the word “urgent” over the phone, these lessons cover the pillars of effective facilities management. The Facilities Manager Training Mini Bundle is for the doers, the fixers, and the ones who solve it before it makes the group chat. Learning Outcomes: Understand logistics and transportation in workplace environments. Learn the foundations of operations and business flow. Explore supply chain structure and delivery strategies. Apply logical thinking to solve typical workplace issues. Develop telephone etiquette for professional communication. Improve time management in problem-heavy scenarios. Who is this Course For: Facilities coordinators dealing with multiple daily tasks. Office managers handling logistics and daily operations. Admin staff supporting supply or delivery systems. Professionals dealing with inbound and outbound calls. New hires in facilities or office resource roles. Supervisors overseeing internal systems and movement. Problem solvers working across departments regularly. Anyone who fixes things before others notice. Career Path: Facilities Manager – £38,000/year Logistics Supervisor – £34,000/year Office Administrator – £28,500/year Supply Chain Assistant – £29,000/year Operations Coordinator – £32,000/year Reception Manager – £27,000/year
With clinical coding rising in demand, this Mini Bundle focuses on the necessary groundwork to help you understand data structure, biology terminology, healthcare systems, and pharmacy documentation. It suits learners looking to blend organisational skills with science without peering down a microscope or being on call. Alongside healthcare and coding fundamentals, you’ll touch on time management and the functions of pharmacy technicians—ideal for those with a knack for detail. It’s neat, specific, and logical. And let’s be honest: few things are as satisfying as correctly labelling things (especially in healthcare). Learning Outcomes: Understand healthcare terminology for accurate medical coding. Explore how biology supports clinical coding accuracy. Learn pharmacy roles in relation to patient data. Understand public health systems and health reporting. Apply coding principles with structured healthcare knowledge. Develop time planning skills in coding-based roles. Who Is This Course For: Future clinical coders interested in healthcare systems. Public health students focusing on record interpretation. Admin staff in GP practices and clinics. Pharmacy support staff managing medication records. Healthcare data processors needing structure knowledge. Beginners in health informatics and coding. Professionals transitioning from admin to coding roles. Students exploring scientific admin roles in healthcare. Career Path: Clinical Coding Officer – £30,000/year Healthcare Data Analyst – £32,000/year Pharmacy Technician (Data Role) – £26,000/year Health Records Analyst – £28,500/year Medical Audit Assistant – £27,000/year Medical Information Administrator – £25,500/year
This life coaching diploma bundle brings together the core elements needed for personal growth and coaching others. From self-motivation to boosting self-esteem, coupled with organisation and health awareness, this package equips learners with the essentials for balanced living and guiding others. Ideal for those looking to enhance their understanding of wellness alongside motivational techniques, this bundle offers a well-rounded approach to personal and professional coaching. Expect practical insights that support a positive mindset and healthier habits—without the clichés. Learning Outcomes: Develop strategies for effective self-motivation and focus. Improve personal organisation and time management skills. Enhance self-esteem through proven coaching approaches. Understand principles of health and wellness balance. Apply coaching techniques for personal and client growth. Support others in setting and achieving life goals. Who is this Course For: Aspiring life coaches and personal development enthusiasts. Individuals seeking to improve motivation and self-esteem. Wellness professionals looking to broaden their skill set. People aiming to organise their lives more effectively. Those interested in health-focused coaching practices. Support workers assisting clients in personal growth. Managers promoting wellbeing in workplace settings. Anyone wanting to build confidence in coaching abilities. Career Path: Life Coach – Average Salary: £30,000 Wellness Consultant – Average Salary: £28,000 Motivational Speaker – Average Salary: £33,000 Personal Development Coach – Average Salary: £31,000 Health and Wellness Advisor – Average Salary: £27,000 Counselling Support Worker – Average Salary: £25,000
Description: Conversational leadership provides the space and infrastructure for knowledge sharing to take place. Self-leadership puts together taking responsibility for our outcomes and having tools to manage priorities. Self-leaders work at all level of an organization. Leadership means setting goals and persuading others to follow. They must know to improve their colleagues, and align the ambitions of the many with the needs of the organization. Supervisors represent an important force in the economy. If you are the supervisor you have to get the leadership skills. Here, you will the history of women in the workforce and offer personal opportunities for exploration, identification, and development of leadership strength and skills. So, get all the skills on leadership by taking this leadership diploma course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Realist the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Realise the wisdom innate in inspiring conversational leadership Narrate the four I's of conversational leadership Implement the basics of conversational leadership for developing results Organised a simple World Cafe as an epitome of conversational leadership Define self-leadership and what it means on an individual level Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals Describe the four pillars of self-leadership Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership Realise a brief history along with the evolution of women and leadership Identify the obstacles to women's leadership and know how to deal with them Knowing how to apply barriers in order to create benefits Provide a definition to Social as well as Emotional Intelligence and realise its significance at workplace leadership Figure out the value of Self-Awareness to recognise and own your individual strengths and skills Improvise a fundamental vision as well as brand for the leadership Realise the crucial leadership skills for women Demonstrate steps and skills for a good decision-making Devise your own Workplace Philosophy Statement as well as the Action Plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Leadership diploma course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our leadership diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Leadership Diploma 00:30:00 Final Exam Final Exam- Leadership Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Sales Management: Sales Management Course Online Sales Management: Sales Management Course is the process of establishing a sales force, organising sales operations, and implementing sales methods that allow a company to meet, if not exceed, its sales goals on a consistent basis. When it comes to managing sales and improving sales performance for any size business, regardless of industry, accurate and consistent Sales Management: Sales Management Course processes are always the key to success. This starts with a great sales manager who knows how to motivate and lead a sales team. You must be proficient in three areas: sales operations, sales strategy, and sales analysis. Aside from assisting your company in meeting its sales targets, a Sales Management: Sales Management Course system allows you to keep up with your industry as it evolves and can mean the difference between success and failure. If you want to start a career as a sales manager or learn more about Sales Management: Sales Management Course but don't know where to start, this Sales Management: Sales Management Course will give you a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. Main Course: Sales Management Course Free Courses included with Sales Management: Sales Management Course Course 01: Level 5 Retail Management Course 02: Level 4 Time Management Course Course 03: Level 7 Business management [ Note: Free PDF certificate as soon as completing the Sales Management: Sales Management Course] Sales Management: Sales Management Course Online This Sales Management: Sales Management Course consists of 08 modules. Course Curriculum of Sales Management: Sales Management Course Module 01: Transitioning to Sales Management: New Responsibilities and Expectations Module 02: It’s All About Communication Module 03: Sales Planning: Setting the Direction for the Sales Team Module 04: Time Management, Territory Planning, and Sales Forecasting Module 05: Recruiting, Interviewing, and Hiring the Very Best Module 06: Building the Environment for Motivation: Compensation, Plans, Recognition, and Rewards Module 07: Training, Coaching, and Counseling: When and How to Apply Each Module 08: Stepping Up to Be a True Leader Assessment Method of Sales Management: Sales Management Course After completing Sales Management: Sales Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Sales Management: Sales Management Course After completing the Sales Management: Sales Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sales Management: Sales Management Course Online This Sales Management: Sales Management Course is designed for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. The Sales Management: Sales Management Course is designed to enhance your knowledge and increase one's resume. Requirements Sales Management: Sales Management Course Online To enrol in this Sales Management: Sales Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sales Management: Sales Management Course. Be energetic and self-motivated to complete our Sales Management: Sales Management Course. Basic computer Skill is required to complete our Sales Management: Sales Management Course. If you want to enrol in our Sales Management: Sales Management Course, you must be at least 15 years old. Career path Sales Management: Sales Management Course Online After completing this Sales Management: Sales Management Course, you may be able to pursue a variety of promising career opportunities, such as: Sales representative General manager Account executive and many more.