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Cabin Crew: Cabin Crew Are you aware that the global aviation market is now booming? Our Flight Attendant and Cabin Crew Online Training Course is your ticket to a job in the air if you've ever imagined yourself flying over the sky as a member of this privileged group. This comprehensive Flight Attendant and Cabin Crew Online Training Course comprises 22 modules to improve your knowledge of the world of cabin crew. Also, this Flight Attendant and Cabin Crew Online Training Course covers everything, from comprehending the intricate aircraft layout to mastering emergency procedures. Moreover, this Flight Attendant and Cabin Crew Online Training Course aids in your understanding of all duties, first aid, and aircraft systems. You can advance your personal development, cultural awareness, and communication skills through this Flight Attendant and Cabin Crew Online Training Course. Your knowledge of networking systems will change after taking this Flight Attendant and Cabin Crew Online Training Course. Join the Flight Attendant and Cabin Crew Online Training Course and set out on a path that offers both responsibility and adventure. Learning Outcomes of Air Hostess and Cabin Crew Online Training Course After completing this Flight Attendant and Cabin Crew Online Training Course learners will learn about the: The aviation industry and the role of cabin crew within Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to familiarise yourself with the layout of commercial aircraft and aviation terminology. Flight Attendant and Cabin Crew Online Training Course can master communication techniques for handling passengers and emergency situations. Learn the essentials of in-flight safety, medical first aid, and emergency evacuation procedures from this Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to develop impeccable grooming standards and cabin crew fatigue management strategies. Flight Attendant and Cabin Crew Online Training Course describes crew resource management and the interconnectedness of airline departments. Special Offers of this Air Hostess and Cabin Crew Online Training Course This Air Hostess and Cabin Crew Online Training Course includes a FREE PDF Certificate. Lifetime access to this Air Hostess and Cabin Crew Online Training Course Instant access to this Air Hostess and Cabin Crew Online Training Course Get FREE Tutor Support to this Air Hostess and Cabin Crew Online Training Course Cabin Crew: Cabin Crew There are 22 modules in this extensive online diploma course for air crew that will help you become more knowledgeable about the field. Additionally, everything is covered in this online diploma course for air cabin crew, from emergency protocols to understanding the complex aircraft layout. Additionally, this online diploma course for air cabin crew helps you learn about all jobs, first aid, and aircraft systems. This online diploma program for air cabin crew can help you improve your communication skills, cultural awareness, and personal growth. After completing this online diploma course for air cabin crew, your understanding of networking systems will be altered. Who is this course for? Cabin Crew: Cabin Crew This Cabin Crew: Cabin Crew Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Cabin Crew: Cabin Crew To enrol in this Cabin Crew: Cabin Crew Online Training Course, students Need: To join in our Cabin Crew: Cabin Crew Online Training Course, you must have a strong command of the English language. To successfully complete our Cabin Crew: Cabin Crew Online Training Course, you must be vivacious and self driven. To complete our Cabin Crew: Cabin Crew Online Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Cabin Crew: Cabin Crew Online Training Course. Career path Cabin Crew: Cabin Crew After completing this Air Cabin Crew Online Diploma Course, you can get various job offers like: Junior Cabin Crew: £15,000 - £25,000 per year Cabin Crew: £25,000 - £35,000 per year Senior Cabin Crew: £35,000 - £50,000 per year Cabin Crew Manager: £50,000 - £80,000 per year In-Flight Trainer: £30,000 - £45,000 per year

Gardening: Garden Design, Gardening & Landscaping Do you want to create a garden that has been around for a long time? You'll delve into the fascinating realm of creating gorgeous landscapes in our in-depth Gardening: Garden Design, Gardening & Landscaping course. You can examine the basic ideas and elements of gardening with the help of this Gardening: Garden Design, Gardening & Landscaping course. The Gardening: Garden Design, Gardening & Landscaping course teaches about the procedure and necessary materials. This Gardening: Garden Design, Gardening & Landscaping course also offers suggestions for designing gardens. Moreover, the Gardening: Garden Design, Gardening & Landscaping course covers plant selection, garden management, and designing rain gardens. This Gardening: Garden Design, Gardening & Landscaping course teaches you all the skills required to design stunning, useful gardens. Enrol in this course on Gardening: Garden Design, Gardening & Landscaping to discover how to design a garden on your own! Learning Outcomes Garden Design & Landscaping Course After completing this Gardening: Garden Design, Gardening & Landscaping course, you will know about: The key principles and concepts of Gardening and garden design. Gardening: Garden Design, Gardening & Landscaping helps to explore the role and responsibilities of a garden designer. Learn how to design gardens using the essential components from the Gardening: Garden Design, Gardening & Landscaping course. Gain knowledge of the gardening and garden design process from inception to completion throughout the Gardening: Garden Design, Gardening & Landscaping course. Gardening: Garden Design, Gardening & Landscaping describes the skills to design rain gardens for effective water management. You can familiarise yourself with the necessary tools and machinery with the help of this Gardening: Garden Design, Gardening & Landscaping course. You can develop a comprehensive understanding of plant selection and materials for various garden designs in this Garden Design, Gardening & Landscaping session. Gardening: Garden Design, Gardening & Landscaping explains effective garden maintenance techniques for long-term success. Gain insights into costing and estimation for gardening and garden design projects throughout the Gardening: Garden Design, Gardening & Landscaping session. Main Course: Garden Design, Gardening & Landscaping Free Courses are including with this Gardening: Garden Design, Gardening & Landscaping Course Along with The Gardening: Garden Design, Gardening & Landscaping Course, We Offer a free Workplace First Aid Course Along with The Gardening: Garden Design, Gardening & Landscaping Course, We Offer a free Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course Special Offers of this Garden Design, Gardening & Landscaping Course This Gardening: Garden Design, Gardening & Landscaping Course includes a FREE PDF Certificate. Lifetime access to this Gardening: Garden Design, Gardening & Landscaping Course Instant access to this Gardening: Garden Design, Gardening & Landscaping Course Get FREE Tutor Support to this Gardening: Garden Design, Gardening & Landscaping Course Gardening: Garden Design, Gardening & Landscaping This course on Garden Design, Gardening, and Landscaping will enable you to examine the basic ideas, such as water, tools, and spacing. Throughout the Garden Design, Gardening & Landscaping course, the methods, purposes, and various requirements of Garden Design & Landscaping are covered. Furthermore included in this Garden Design, Gardening & Landscaping course are suggestions for walls, fences, and ecosystems. The Garden Design, Gardening & Landscaping course also covers topics like plant selection, garden management, and creating rain gardens. In the end, this course on garden design, gardening, and landscaping gives you all the skills and information required to design stunning, useful gardens. Who is this course for? Gardening: Garden Design, Gardening & Landscaping Anyone interested in a profession in horticulture or garden design should take the Gardening: Garden Design, Gardening & Landscaping course. Requirements Gardening: Garden Design, Gardening & Landscaping To enrol in this Gardening: Garden Design, Gardening & Landscaping Course, students Need: To join in our Gardening: Garden Design, Gardening & Landscaping Course, you must have a strong command of the English language. To successfully complete our Gardening: Garden Design, Gardening & Landscaping Course, you must be vivacious and self driven. To complete our Gardening: Garden Design, Gardening & Landscaping Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Gardening: Garden Design, Gardening & Landscaping Course. Career path Gardening: Garden Design, Gardening & Landscaping Take your career to the next level after completing the Garden Design & Landscaping course. Explore jobs such as: Garden Designer: £20,000 - £40,000/ annum Landscape Designer: £22,000 - £45,000/ annum Horticulturalist: £18,000 - £35,000/ annum Garden Consultant: £25,000 - £50,000 annum Garden Maintenance Specialist: £16,000 - £30,000 annum

Overview of Level 3 Diploma in Health & Social Care If you are thinking about a career in Healthcare, you have the right mindset. In the UK, professionals in the health and social care sector enjoy the fulfilment of making a difference in people's lives but also benefit from competitive salaries. Our Level 3 Diploma in Health & Social Care provides a comprehensive understanding of the field and is designed to enhance your career prospects. Care Assistants and Healthcare Assistants can earn between £22,000 to £30,000 annually, while specialised roles like Social Workers may earn between £28,000 and £38,000. This sector offers both financial stability and significant growth potential. In this Level 3 Diploma in Health & Social Care, you'll learn about the fundamentals of health and social care. You will also learn effective communication tailored for care settings, understand the rights and responsibilities of healthcare workers, and explore the roles of caregivers and healthcare professionals. The course also covers promoting equality, diversity, and rights in care, understanding legal and ethical aspects of healthcare, safeguarding vulnerable individuals, risk management in health and social care and much more. By taking this course, you'll improve your job prospects and be equipped to make a real difference in the lives of others. The curriculum ensures that upon completion, you will be an attractive candidate for various roles in this sector and a more effective, empathetic, and informed professional. So what are you waiting for? Enrol today and start your success journey! Fast-Track Your Learning: Watch the Course Trailer Get a Quick Look at The Course Content: This Level 3 Diploma in Health & Social Care Course will help you to learn: Fundamentals of Health and Social Care, including core responsibilities and ethics. Effective Communication skills tailored for health and social care settings. Understanding and upholding the Rights and Responsibilities in care environments. The Role and Skills of a Caregiver and Healthcare Professional. Promoting Equality, Diversity, and Rights in Health and Social Care. Principles and Policies governing Health and Social Care work. Legal and Professional Standards of Practice in Health Care, in two comprehensive parts. Techniques for Safeguarding Vulnerable Individuals. Comprehensive knowledge of Health and Safety Responsibilities. Effective Risk Management strategies in Health and Social Care. Preparation for real-world scenarios through Mock and Final Exams. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement   Certificate of Completion - Digital/PDF Certificate After completing the Level 3 Diploma in Health & Social Care course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals aspiring to enter the health and social care sector. Existing care workers seeking formal qualifications. Nurses and healthcare assistants aiming for career advancement. Support workers in residential or community settings. Anyone interested in understanding the complexities of health and social care. Requirements You don't need any educational qualification or experience to enrol in the Level 3 Diploma in Health & Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path This Level 3 Diploma in Health & Social Care isn't just an investment in your education; it's a step towards a rewarding and impactful career where you make a difference every day. Some potential career paths are: Care Assistant: £20,000 - £30,000 annually Healthcare Assistant: £22,000 - £32,000 annually Support Worker: £22,000 - £30,000 annually Senior Care Worker: £25,000 - £35,000 annually Nursing Assistant: £24,000 - £35,000 annually Residential Care Home Manager: £28,000 - £40,000 annually Level 3 Diploma in Health & Social Care FAQs Q: What is health care and social care? Healthcare is more easily understood. It is the care that professionals or pharmaceutical companies provide for well-defined illnesses, injuries, or diseases or to prevent such conditions. It also includes care for pregnant women, who may be healthy and may have healthy fetuses but need facilitation to give birth. Social care addresses a wide range of needs beyond healthcare, although the two are interrelated. It helps individuals better adapt to a social and family environment. The term and its boundaries need to be more well-defined. Q. What is level 3 of health and social care? A level 3 Health and social care qualification is equivalent to A-levels. It is usually done as a BTEC (however, if you're 19+, it's usually an NVQ or an Access course). You do one year for a Subsidiary Diploma, and after completing the second year, you get an Extended Diploma worth three A-levels. It's basically the go-to qualification if you want to go to university to study Nursing, midwifery, SALT (speech and Language), OT (occupational therapist), social work, etc. However, because it is so broad in modules you learn, you can work in some areas of schools. Q. Why do you want to study health and social care? Health and social care is an amazing learning field where you will learn how issues like mental health, poverty and the use of recreational drugs impact individuals. You will also learn different aspects of this arena.  You will learn- - Fundamentals of Health and Social Care. - Effective Communication skills tailored for health and social care. - Understanding and upholding the Rights and Responsibilities in care environments. - The Role and Skills of a Caregiver and Healthcare Professional. - Promoting Equality, Diversity, and Rights in Health and Social Care. - Principles and Policies governing Health and Social Care work. - Effective Risk Management Strategies in Health and Social Care. Q. What's the best career choice for health and social care? The best career choices in health and social care include:   - Nursing: Providing direct patient care and working in diverse healthcare settings. - Medicine: Diagnosing, treating illnesses, and leading healthcare teams. - Allied Health Professions: Specialised assessments and therapeutic interventions in physiotherapy, occupational therapy, and radiography. - Social Work: Supporting individuals and families facing challenging circumstances. - Counselling and Psychotherapy: Helping individuals navigate mental health challenges and providing therapy. - Public Health: Improving population health, developing policies, and promoting disease prevention. - Health Administration and Management: Overseeing healthcare facilities and ensuring efficient delivery of services. - Caregiving and Support Roles: Directly providing care and support to needy individuals. Q. What do you do for health and social care GCSE? To make an outstanding result, you have to cover these topics - - Personal Development and Relationships - Health, Social Care and Early Years Provision - Health and Wellbeing - Health, Social Care and Early Years in Practice Q. What is RQF Health and Social Care? The RQF Health and Social Care or RFQ Level 2 Diploma in Health & Social Care is a suitable qualification for those who are just starting employment in the social care industry or those who are already working as a social care assistant/worker. Q. Why I will study NVQ Health and Social Care? The NVQ Health and Social Care or Level 2/ Level 3/ Level/ Level 5 NVQ Health and social care programme will help you reach your fullest potential and make a more significant impact on the lives of the most vulnerable community members. You will look at equality and diversity, growth, and development, as well as the role of safeguarding and protection in health and social care.  How Do Our Online Courses Work? Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 1: Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care (Part - 2) Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care

Duration 4 Days 24 CPD hours This course is intended for Data Modelers Overview Please refer to course overview This offering provides participants with introductory to advanced knowledge of metadata modeling concepts, and how to model metadata for predictable reporting and analysis results using IBM Cognos Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing of metadata to the web, enabling end users to easily author reports and analyze data. Introduction to IBM Cognos Framework Manager Model data and identifying related data Define requirements and modeling strategies Overview of IBM Cognos Framework Manager Create a baseline project Extend a model Prepare reusable metadata Model for predictable results in IBM Cognos Framework Manager Identify query issues Identify reporting traps Model virtual star schemas Use query subjects, modify relationships, and consolidate metadata using virtual objects Create calculations, filter data, and customize metadata for runtime Implement a time dimension and specify determinants Model for presentation in IBM Cognos Framework Manager Create a presentation view Examine data source query subject types and stored procedure query subject types Specify data security and package security Specify object security and dynamic data security Create analysis objects Manage OLAP data sources Advanced capabilities in IBM Cognos Framework Manager Explore SQL generation and the use of governors Examine the use of IBM Cognos SQL and generated SQL for DMR data Other query considerations Use session parameters, prompt macros, and security macro functions Use materialized views, minimize SQL, and enable Dynamic Query Mode (DQM) DQM, CQM, caching metadata, query processing, aggregate calculation, and other ways to improve performance Extended capabilities in IBM Cognos Framework Manager Perform basic maintenance and management on a model Remap metadata to another source and import and link additional data sources Run scripts to automate or update a model and report on a model Segment a project, link a project, and branch a model Nest packages and specify package languages and functions Explore additional modeling techniques and customize metadata for a multilingual audience Additional course details: Nexus Humans B6252 IBM Cognos Framework Manager: Design Metadata Models v11.1.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6252 IBM Cognos Framework Manager: Design Metadata Models v11.1.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Data Modelers Overview Please refer to course overview This offering provides participants with introductory to advanced knowledge of metadata modeling concepts, and how to model metadata for predictable reporting and analysis results using Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing of metadata to the web, enabling end users to easily author reports and analyze data. Introduction to IBM Cognos Framework Manager Model data and identifying related data Define requirements and modeling strategies Overview of IBM Cognos Framework Manager Create a baseline project Extend a model Prepare reusable metadata Model for predictable results in IBM Cognos Framework Manager Identify query issues Identify reporting traps Model virtual star schemas Use query subjects, modify relationships, and consolidate metadata using virtual objects Create calculations, filter data, and customize metadata for runtime Implement a time dimension and specify determinants Model for presentation in IBM Cognos Framework Manager Create a presentation view Examine data source query subject types and stored procedure query subject types Specify data security and package security Specify object security and dynamic data security Create analysis objects Manage OLAP data sources Advanced capabilities in IBM Cognos Framework Manager Explore SQL generation and the use of governors Examine the use of IBM Cognos SQL and generated SQL for DMR data Other query considerations Use session parameters, prompt macros, and security macro functions Use materialized views, minimize SQL, and enable Dynamic Query Mode (DQM) DQM, CQM, caching metadata, query processing, aggregate calculation, and other ways to improve performance Extended capabilities in IBM Cognos Framework Manager (Optional) Perform basic maintenance and management on a model Remap metadata to another source and import and link additional data sources Run scripts to automate or update a model and report on a model Segment a project, link a project, and branch a model Nest packages and specify package languages and functions Explore additional modeling techniques and customize metadata for a multilingual audience Additional course details: Nexus Humans B6152 IBM Cognos Framework Manager - Design Metadata Models v11.0.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6152 IBM Cognos Framework Manager - Design Metadata Models v11.0.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course will help you: Configure, troubleshoot, and manage enterprise wired and wireless networks Implement security principles within an enterprise network Overview Upon completing this course, students will be able to meet these objectives: Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers. Compare and contrast the various hardware and software switching mechanisms and operation, while defining the TCAM and CAM, along with process switching, fast switching, and Cisco Express Forwarding concepts. Troubleshoot layer 2 connectivity using VLANs, trunking. Implementation of redundant switched networks using spanning tree protocol. Troubleshooting link aggregation using Etherchannel. Describe the features, metrics, and path selection concepts of EIGRP. Implementation and optimization of OSPFv2 and OSPFv3, including adjacencies, packet types, and areas, summarization and route filtering for IPv4 and IPv6. Implementing EBGP interdomain routing, path selection and single and dual-homed networking. Implementing network redundacy using protocols like HSRP and VRRP. Implementing internet connectivity within Enterprise using static and dynamic NAT. Describe the virtualization technology of servers, switches, and the various network devices and components. Implementing overlay technologies like VRF, GRE, VPN and LISP. Describe the components and concepts of wireless networking including RF, antenna characteristics, and define the specific wireless standards. Describe the various wireless deployment models available, include autonomous AP deployments and cloud-based designs within the centralized Cisco WLC architecture. Describe wireless roaming and location services. Describe how APs communicate with WLCs to obtain software, configurations, and centralized management. Configure and verify EAP, WebAuth, and PSK wireless client authentication on a WLC. Troubleshoot wireless client connectivity issues using various tools available. Troubleshooting Enterprise networks using services like NTP, SNMP , Cisco IOS IP SLAs, NetFlow and Cisco IOS Embedded Event Manager. Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.2 course provides the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You?ll learn to implement security principles within an enterprise network and how to overlay network design by using solutions such as SD-Access and SD-WAN Course Outline Examining Cisco Enterprise Network Architecture Understanding Cisco Switching Paths Implementing Campus Lan Connectivity Building Redundant Switched Topology Implementing Layer 2 Port Aggregation Understanding EIGRP Implementing OSPF Optimizing OSPF Exploring EBGP Implementing Network Redundancy Implementing NAT Introducing Virtualization Protocols And Techniques Understanding Virtual Private Networks And Interfaces Understanding Wireless Principles Examining Wireless Deployment Options Understanding Wireless Roaming And Location Services Examining Wireless AP Operation Understanding Wireless Client Authentication Troubleshooting Wireless Client Connectivity Introducing Multicast Protocols Introducing QoS Implementing Network Services Using Network Analysis Tools Implementing Infrastructure Security Implementing Secure Access Control Understanding Enterprise Network Security Architecture Exploring Automation and Assurance Using Cisco DNA Center Examining the Cisco SD-Access Solution Understanding the Working Principles of the Cisco SD-WAN Solution Understanding the Basics of Python Programming Introducing Network Programmability Protocols Introducing APIs in Cisco DNA Center and vManage

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

If you've ever phoned a GP surgery or hospital and been greeted by someone who seems to know everything — that’s the work of a Medical Administrator. This course gives you the knowledge to handle medical paperwork, book appointments, manage patient records, and decode the mysterious world of medical jargon — without the need for a white coat or a stethoscope. It’s built for anyone who wants to move confidently into a medical office setting, learning everything from basic office procedures to patient confidentiality and communication techniques — all without leaving your sofa. The UK healthcare sector is one of the busiest in Europe, with over 1.5 million NHS staff and rising demand for admin professionals who keep things running smoothly behind the scenes. With this online course, you'll find out how medical offices stay organised, how records are handled, and how the front desk often runs the show — all while keeping it calm and polite. Whether you're aiming for a role in a hospital, private clinic or GP surgery, this course walks you through the essentials in a way that makes sense. No jargon. No fluff. Just everything you need to know to get moving in the world of medical admin. Learning outcome: After completing this course successfully, you will Learn about clinical and medical administration Understand how to manage a filing system and medical records Understand how to preserve confidentiality in a medical setting Learn the terminology and jargon used in medical Know how to keep up with workplaces safety Acquire an understanding of healthcare information technology Learn about legal considerations and ethics Key Features of the Medical Administrator Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Medical Administrator course is as follows: ***Medical Administrator*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics Accreditation All of our courses, including this Medical Administrator course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone can enrol in this Medical Administrator course. This course will provide a wealth of information for: Anyone who enjoys learning new skills Anyone looking to get ready for greater employment opportunities Anyone seeking to enhance their career in order to obtain promotions Anyone who wishes to raise their current abilities to a higher level. Career path You will be able to pursue a number of careers after completing this course, including: Medical Secretary Health records clerk Medical Assistant Medical Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

When faced with a life-threatening emergency, knowing what to do in those first crucial moments can make all the difference. This Basic Life Support Course is designed to help learners build a solid understanding of essential response techniques, including how to recognise signs of distress, manage airways, and deliver effective chest compressions in line with current guidelines. It’s structured for those who want to gain valuable knowledge without the need for physical attendance — offering flexible, accessible learning from any device. Whether you’re brushing up your knowledge or starting from scratch, the course keeps things clear, concise, and focused. The material is thoughtfully laid out to support learners at any stage, making it ideal for professionals in healthcare-related fields, as well as responsible individuals looking to broaden their emergency awareness. With engaging lessons and an easy-to-follow format, you’ll gain the confidence to act wisely and calmly when it matters most. Key Features of the Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Introduction to Basic Life Support Basic Life Support for Adults Basic Life Support for Children Basic Life Support for Infants Cardiopulmonary Resuscitation Objectives Airway Management Relief of Choking Major Injuries Medical Emergency Initial Assessment Objectives Additional Gifts Life coaching Course *** (Offer Ends Soon) *** Course Curriculum Basic Life Support The detailed curriculum outline of our course is as follows: Module 01 Introduction to Basic Life Support Basic Life Support Key steps in BLS Duty of Care Chain of Survival Emotional Stress and Fear of Doing Something Wrong Modul 02 Basic Life Support for Adults Introduction to Basic Life Support for Adults One Rescuer BLS/CPR for Adults Two-Rescuer BLS/CPR for Adults Adult Mouth-to-Mask and Bag-Mask Ventilation Adult Basic Life Support (BLS) Algorithm Use of the Automated External Defibrillator (AED) Module 03 Basic Life Support for Children BLS Differences for Adults and Children One-rescuer BLS for Children Two-rescuer BLS for Children Pediatric BLS Algorithm Child Ventilation Module 04 Basic Life Support for Infants Differences between BLS for Children and Infants One-rescuer BLS for infants Two-rescuer BLS for infants Automated External Defibrillator Infants and Children Module 05 Cardiopulmonary Resuscitation Objectives Starting CPR - Support Circulation Drowning Ventilations Full CPR Use of Oxygen During Resuscitation Special Circumstances with Resuscitation Module 06 Airway Management The Airway Management Mouth-To-Mouth Rescue Breathing Rescue Breathing Module 07 Relief of Choking What is Choking? Choking in an Adult or Child Older than One Year Choking in Infants Module 08 Major Injuries Head injuries or Concussions Neck & Back Injuries Ankle and Foot Injuries Fractures Dislocations Bleeding Module 09 Medical Emergency Heart Attack Stroke Asthma Attack Diabetic Hyperglycemia & Hypoglycemia Seizures Module 10 Initial Assessment Objectives The Underlying Principles The Three Steps to the Assessment Sequence Assessing Responsiveness Recovery Position Log Roll Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

When managers have too many decisions to make, it can have a serious impact on the speed and efficiency of the organisation. When those decisions are commercial ones, the results can wreak havoc with the bottom line. Often the problem arises when those below them or in operational areas of the organisation aren't equipped or allowed to make a decision for themselves. Issues get passed back up and that wastes time. This programme provides a solution, giving your entire team the skills to: And most importantly, they'll be able to do this in line with the broader aims and commercial objectives of the business. By the end of the programme participants will be able to: Fully appreciate the importance of effective decision-making in business Use the five-step 'Stop, Think, Act!' decision-making process Stop leaping to conclusions Really understand the situations and decisions they are dealing with Identify good options Evaluate those options Make decisions and then put them into action Apply these tools and techniques to all their decisions in future 1 Understanding the business we work in What are the critical factors in our business? What is the SWOT analysis for our business? 2 Understanding what decision-making is 3 Background Culture of 'having to be doing' To change things we have to think about it! We are paid to make decisions! 4 Recognise the opportunity to make a decision 5 The 'Stop, Think, Act!' technique 6 STOP! Recognise the opportunity to make a decision Don't leap to conclusions Get ready to think Initial questions:Is this my decision? (Do I have the authority?)Who is this going to affect? (Do they need to be included?)When do I need to make the decision? (What's the timeline?) 7 THINK! The 3 Cs - making sure we understand the decisions we have to make What is the context of this decision?What is the overall situation?Why is this decision important?What do we need to achieve?What will success look like? Do I have clarity about the decision I need to make?Can I write it down?Can I express it clearly in two sentences? What are the criteria?What are the critical commercial factors that we will use to select our options?What will we use to measure the business success? 8 ACT! Identifying options What data do I need to collect?Issues with today's overloadIdentifying what will help you Select optionsHow many options?Must match your criteriaMust achieve success'Decision compass' exercise Analyse optionsTabular methodRisk analysis (likelihood v effect)Head, heart and gut (is there any organisational history/bias that we are up against?) Making your decision Taking it to actionFirst actionsPlanning how to make it happen