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***24 Hour Limited Time Flash Sale*** Change Management, Team Management & Leadership Skills Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Looking to empower your professional life with unparalleled leadership and management skills? We present you with the ultimate collection of 8 premium courses. Dive into a meticulously crafted bundle - "Change Management, Team Management & Leadership Skills," designed to open new career horizons and give you an edge in today's competitive world. Let's start with the crown jewels - three exclusive QLS-endorsed courses: 'Change Management', 'Team Management', and 'Inspirational Leadership Skills: Practical Motivational Leadership'. Each is a deep well of insightful knowledge, carefully curated to refine your understanding of managing change, leading teams, and inspiring those around you. The best part? With each of these, you'll receive a hardcopy certificate to attest to your acquired competencies and shine in your portfolio. In an era where change is constant, and adaptability is key, this course bundle is a potent arsenal. It offers you a comprehensive theoretical understanding to lead with confidence, manage with insight, and motivate with success. Grab this opportunity to supercharge your journey to becoming an exemplary leader. Enrol today and redefine your future. Key Features of the Change Management, Team Management & Leadership Skills Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Change Management, Team Management & Leadership Skills bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Change Management QLS Course 02: Team Management QLS Course 03: Inspirational Leadership Skills: Practical Motivational Leadership 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivation SkillsCourse 02: Project ManagementCourse 03: Operations ManagementCourse 04: Office ManagementCourse 05: Risk Management Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Change Management, Team Management & Leadership Skills courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of change management principles and techniques. Develop effective team management strategies and enhance interpersonal skills. Cultivate inspirational leadership and motivation skills to drive team success. Understand the fundamentals and advanced aspects of project and operations management. Master the art of effective office management and coordination. Learn to identify, evaluate, and manage potential risks in various project settings. Acquire recognised QLS and CPD QS qualifications that can significantly enhance your career prospects. Elevate your management prowess with our rich bundle of eight courses, combining the knowledge of change management, team management, and leadership skills. These three QLS-endorsed courses are supplemented by five CPD QS accredited courses, spanning motivation skills, project management, operations management, office management, and risk management level 7. This blend offers a comprehensive theoretical understanding, empowering you to handle complex scenarios and guide your team to success. Whether you're aspiring to become a manager or looking to sharpen your existing leadership skills, this bundle is your perfect ally. The knowledge acquired from these courses can prepare you to face diverse challenges, take effective decisions, and excel in any professional setting. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and current managers seeking to enhance their theoretical knowledge in management and leadership. Professionals who want to earn QLS and CPD QS accredited qualifications for career advancement. Anyone who wishes to improve their team's performance and motivation levels through informed decision-making. Career path Project Manager - £25,000 to £55,000 Operations Manager - £30,000 to £65,000 Risk Management Specialist - £35,000 to £70,000 Office Manager - £25,000 to £45,000 Team Leader - £20,000 to £40,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Lacking with communication skills? Having difficulties in communication? Learn how to communicate effectively in this Communications Skills Certificate Course. Description: Each of us has a different personality, and these personalities also have different strengths and weaknesses. To be able to communicate well is an important skill since it will help you to know how to deal with different personalities easier.If you can't communicate well, whatever you want to do or your intentions, it will be very difficult to achieve because not everyone automatically knows and understand the real message. It takes a lot of time and practice to become an effective communicator and this course is going to help you to become an efficient communicator.  There are specific strategies and techniques that may help you enhance your communication skills and these will tell you where you are lacking. In this course, you will surely get people to 'snap to' with the correct communication and ways to do it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about effective communication skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Communication Skils Certificate is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Sales Manager Business Development Manager Communication Department Head Group Account Director Marketing Manager Public Relations Officer Social Media Specialist Strategist. Chapter 1 Communication Basics 00:15:00 Chapter 2 Types Of Communication 00:30:00 Chapter 3 Types Of Personalities 01:00:00 Chapter 4 Body Language Basics 00:30:00 Chapter 5 Improving Skills 00:30:00 Chapter 6 Final Hints 00:30:00 Mock Exam Mock Exam- Communication Skills Certificate 00:20:00 Final Exam Final Exam- Communication Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Skills Online Training This Communication Skills is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course. This Communication Skills elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the course, you can equip yourself with the essentials to keep you afloat in the competition. Why Choose Communication Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Communication Skills course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Communication Skills course. Communication Skills Training Learning Outcomes After completing this Communication Skills course, you will be able to: Identify common communication problems. Develop skills to ask questions that give you the information you need. Learn what your non-verbal messages are telling others. Develop skills to listen actively and be empathetic to others. Enhance your ability to handle difficult situations. Deal with situations assertively. Communicate effectively in a business and non-business environment. Reduce communication barriers in the workplace and beyond. Apply the techniques learned in this course to enhance your conversational skills. Strengthen working and personal relationships through powerful communication. Speak with clarity, confidence and eloquence in group discussions. Identify the different forms of communication and ways of communicating. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Communication Skills Course. Module 1: Introduction to Communication 18:29 1: Introduction to Communication 17:29 2: Quiz: Introduction to Communication 01:00 Module 2: The Communication Skills 19:34 3: The Communication Skills 17:34 4: Quiz: The Communication Skills 02:00 Module 3: Different Types of Communication 10:42 5: Different Types of Communication 09:42 6: Quiz: Different Types of Communication 01:00 Module 4: Different Methods of Communication 14:36 7: Different Methods of Communication 12:36 8: Quiz: Different Methods of Communication 02:00 Module 5: Styles of Communication 16:12 9: Styles of Communication 14:12 10: Quiz: Styles of Communication 02:00 Module 6: Barriers to Communication 22:39 11: Barriers to Communication 20:39 12: Quiz: Barriers to Communication 02:00 Module 7: Assessing Communication Competence: Relevant Criteria 12:25 13: Assessing Communication Competence: Relevant Criteria 10:25 14: Quiz: Assessing Communication Competence: Relevant Criteria 02:00 Module 8: Seven Actions for Effective Communication 12:04 15: Seven Actions for Effective Communication 09:04 16: Quiz: Seven Actions for Effective Communication 03:00 Module 9: Do's and Don'ts of Effective Communication 12:05 17: Do's and Don'ts of Effective Communication 10:05 18: Quiz: Do's and Don'ts of Effective Communication 02:00 Who is this course for? Communication Skills Training This Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication Skills Training Students who intend to enrol in Communication Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

24 Hour Flash Deal **25-in-1 Enhancing Observation Skills for Carers Mega Bundle** Enhancing Observation Skills for Carers Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Enhancing Observation Skills for Carers package online with Studyhub through our online learning platform. The Enhancing Observation Skills for Carers bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Enhancing Observation Skills for Carers course provides complete 360-degree training on Enhancing Observation Skills for Carers. You'll get not one, not two, not three, but twenty-five Enhancing Observation Skills for Carers courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Enhancing Observation Skills for Carers courses are yours for as long as you want them once you enrol in this course This Enhancing Observation Skills for Carers Bundle consists the following career oriented courses: Course 01: Observation Skills for Carers Course 02: Emergency Care Worker Course 03: Health Care & Risk Assessment Course 04: Care Certificate Preparation Course 05: Wound Care and Tissue Viability Course 06: End of Life Care and Support Diploma Course 07: Adult Nursing, Health & Social Care Training Course 08: Baby Care, Child Care, Child Development and Nannying Course 09: Childcare and Nutrition Course 10: Care Planning and Record Keeping Course 11: Public Health Course 12: Anaphylaxis and Basic Life Support (CSTF) Course 13: Diabetes Management & Balanced Diet Course 14: Dementia Care(Attitudes, Awareness and Prevention) Course 15: Medication Administration and Preservation Course 16: Safeguarding Children Course 17: Diploma in Safeguarding Vulnerable Adults Course 18: Diploma in Infection Prevention Course 19: Medical Terminology Training Course 20: First Aid Training Certification Course 21: Healthcare GDPR Certificate Course 22: Safe Handling of Medicines Course 23: Consent Training in Healthcare Course 24: Safety & Precautions in Medication Management Course 25: Death Verification: Procedures and Legal Considerations The Enhancing Observation Skills for Carers course has been prepared by focusing largely on Enhancing Observation Skills for Carers career readiness. It has been designed by our Enhancing Observation Skills for Carers specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Enhancing Observation Skills for Carers Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Enhancing Observation Skills for Carers bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Enhancing Observation Skills for Carers Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Enhancing Observation Skills for Carers Elementary modules, allowing our students to grasp each lesson quickly. The Enhancing Observation Skills for Carers course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Enhancing Observation Skills for Carers bundle, you really hit the jackpot. Here's what you get: Step by step Enhancing Observation Skills for Carers lessons One to one assistance from Enhancing Observation Skills for Carersprofessionals if you need it Innovative exams to test your knowledge after the Enhancing Observation Skills for Carerscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Enhancing Observation Skills for Carers courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Enhancing Observation Skills for Carers certificate and transcript on the next working day Easily learn the Enhancing Observation Skills for Carers skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Observation Skills for Carers training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Enhancing Observation Skills for Carers Requirements To participate in this Enhancing Observation Skills for Carers course, all you need is - A smart device A secure internet connection And a keen interest in Enhancing Observation Skills for Carers Career path You will be able to kickstart your Enhancing Observation Skills for Carers career because this course includes various courses as a bonus. This Enhancing Observation Skills for Carers is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Enhancing Observation Skills for Carers career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Course Cloud has prepared this comprehensive Certificate in Functional Skills Maths online course. Certificate in Functional Skills Maths covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Certificate in Functional Skills Maths.  The Certificate in Functional Skills Maths course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Certificate in Functional Skills Maths will equip you with the skills required to set yourself up for career success. The Certificate in Functional Skills Maths provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Certificate in Functional Skills Maths.

The Essential IT Skills is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Essential IT Skills consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Essential IT Skills Module 01: Introduction: A Transforming Technology 00:20:00 Module 02: Importance of Information Technology 00:10:00 Module 03: Communication and Network 00:20:00 Module 04: Future Skills Required in Information Technology 00:15:00 Module 05: Technology as a Foundation Skill Area 00:10:00 Module 06: Word Processing Software 00:20:00 Module 07: Presentation Software 00:20:00 Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) 00:10:00 Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) 00:20:00 Module 10: Storing Database 00:20:00 Module 11: Information Technology Project Management 00:15:00 Mock Exam Mock Exam - Essential IT Skills 00:20:00 Final Exam Final Exam - Essential IT Skills 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Strategic Communication Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Course Overview A good facilitator knows how to support people in business in reaching an outcome; from facilitating meetings to important business discussions. They understand how to build an environment of trust, creativity and involvement. This Facilitation Skills training course covers the principles of successful facilitation, taking learners through the qualities and skills of a good facilitator. It will teach you best practices for planning a facilitation session, building an inclusive environment of trust, and fostering positive working relationships. Through step-by-step training, you will get equipped with the facilitation tools and skills you'll need to ensure productive meetings and work discussions, where everyone has a chance to be heard. This course is useful for managers, trainers and any senior-level professionals with leadership responsibilities. This best selling Facilitation Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Facilitation Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Facilitation Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Facilitation Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Facilitation Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Facilitation Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Facilitation Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.