Project Stakeholder Relationship Skills (Virtual) This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
FREE Level 3 QLS Hard Copy Certificate | 120 CPD Points | Advanced Learning Materials | Lifetime Access | Tutor Support
Spring into Savings. Enjoy the biggest price fall this Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to build a career in the UK's thriving business world? Do you have a passion for organization and communication? Look no further than our online course, "Office Skills: Secretarial & PA Training". Secretarial and Personal Assistant (PA) roles are in high demand in the UK, with businesses of all sizes seeking skilled professionals to manage their day-to-day operations. As a Secretarial or PA professional, you'll have the opportunity to work in a variety of industries, including finance, healthcare, law, and more. This course is designed to equip both beginners and professionals with the skills and knowledge necessary to excel in the field. Our comprehensive curriculum covers everything from business telephone skills to advanced MS Excel, giving you a well-rounded understanding of the modern office environment. Here are just a few of the learning outcomes you can expect from our course: Gain an understanding of reception and the role of the receptionist Develop strong business telephone skills, including call handling and message taking Learn how to represent your boss and company in a professional manner Master mail services and shipping, including postage rates and package tracking Understand how to arrange travel and accommodations for executives and clients Learn how to organize and execute successful meetings and conferences Develop time management and organizational skills to increase productivity Gain proficiency in advanced MS Excel, including formulas, functions, and data analysis and much more... Upon completion of our course, you'll be equipped with the skills necessary to excel as a Secretarial or PA professional. 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This Office Skills Bundle Consists of the following Premium courses: Course 01: Office Skills Course 02: Paralegal Course 03: GDPR Course 04: Document Control Course 05: MS Word Diploma Course 06: Touch Typing Essentials Course 07: Assertiveness and Self Confidence Development Course 08: Motivation Skills Course 09: Functional Skills IT Course 10: Performance Management Course 11: Workplace Confidentiality Benefits you'll get choosing Apex Learning for this Office Skills: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title Office Skills course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Office Skills designedby expert instructors Learn about Office Skills at your ease - anytime, from anywhere Study the Office Skills course from your computer, tablet or mobile device CPD accredited Office Skills course - improve the chance of gaining professional skills Office Skills Course Curriculum of Office Skills Course 01: Office Skills Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my Certificate? After successfully completing this Office Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Office Skills course bundle. Requirements This Office Skills course is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Our comprehensive online course offers a deep dive into Manual Handling and Safe Loading of Vehicles. Whether you're a seasoned driver or just starting out, this training will equip you with essential knowledge and skills to navigate various road conditions safely and efficiently. Manual Handling Training: Gain a strong foundation in safe lifting techniques to prevent injuries when loading, unloading, and manoeuvring goods. Safe Loading of Vehicles: Acquire essential knowledge and practical skills for securing loads effectively, preventing accidents, and complying with road safety regulations. Invest in your professional development and become a safer, more compliant driver. Please review our Terms and Conditions for more information.
Our comprehensive online course offers a deep dive into Manual Handling and Safe Loading of Vehicles. Whether you're a seasoned driver or just starting out, this training will equip you with essential knowledge and skills to navigate various road conditions safely and efficiently. Manual Handling Training: Gain a strong foundation in safe lifting techniques to prevent injuries when loading, unloading, and manoeuvring goods. Safe Loading of Vehicles: Acquire essential knowledge and practical skills for securing loads effectively, preventing accidents, and complying with road safety regulations. Invest in your professional development and become a safer, more compliant driver. Please review our Terms and Conditions for more information.
Internal Quality Assurance IQA Level 4
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Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access