43219 Courses in Manchester delivered Online

***24 Hour Limited Time Flash Sale*** Cleaning, Plumbing & Infection Prevention and Control Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash Your Potential in Cleaning, Plumbing & Infection Prevention and Control with Our Comprehensive Course Bundle! Are you ready to become a master in the vital fields of Cleaning, Plumbing, and Infection Prevention and Control? Look no further! Introducing our exclusive bundle of 8 courses designed to equip you with the knowledge and expertise needed to excel in these essential areas. With a combination of three QLS-endorsed courses and five CPD QS accredited programs, this bundle is your key to success. At the heart of this bundle lie three prestigious QLS-endorsed courses: Cleaning, Professional Plumbing, and Principles of Infection Prevention and Control. By enrolling in this bundle, you gain access to these top-tier courses recognized by the Quality Licence Scheme. Upon completion, you will receive hardcopy certificates, a testament to your dedication and expertise, providing a tangible proof of your accomplishments. In addition to the QLS-endorsed courses, our bundle includes five relevant CPD QS accredited programs that further enhance your knowledge and skills. These courses, including Heating, Ventilation & Air Conditioning (HVAC) Technician, Spill Management Training, Infection Prevention Training, COSHH Training for Assessors, and First Aid at Work, provide comprehensive insights into crucial aspects of the cleaning, plumbing, and infection prevention fields. Key Features of the Cleaning, Plumbing & Infection Prevention and Control Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Cleaning, Plumbing & Infection Prevention and Control bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cleaning QLS Course 02: Professional Plumbing QLS Course 03: Principles of Infection Prevention and Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02: Spill Management Training Course 03: Infection Prevention Training Course 04: COSHH Training for Assessors Course 05: First Aid at Work In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Cleaning, Plumbing & Infection Prevention and Control courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this Cleaning, Plumbing & Infection Prevention and Control bundle, you will: Develop a comprehensive understanding of cleaning techniques, plumbing principles, and infection prevention and control practices. Gain expertise in HVAC systems and their maintenance, ensuring optimal performance. Acquire the skills to effectively manage spills and mitigate their impact on the environment. Understand the principles and best practices for preventing infections in various settings. Learn how to assess and manage hazardous substances to ensure a safe working environment. Gain knowledge in providing first aid in workplace emergencies, ensuring the well-being of individuals. Master essential techniques and protocols for maintaining cleanliness, plumbing systems, and infection prevention in diverse environments. This comprehensive package offers a unique opportunity to delve deep into these critical disciplines, equipping you with the knowledge and skills necessary to excel in today's demanding environment. Within this bundle, you'll discover three QLS-endorsed courses that serve as the foundation of your learning journey. These courses are meticulously designed to provide you with a solid understanding of theoretical principles and their practical applications. Complementing the QLS-endorsed courses are five CPD QS accredited programs that further enhance your knowledge and proficiency. From mastering HVAC systems and spill management to infection prevention training, COSHH assessment, and first aid protocols, these courses cover a range of essential topics, empowering you to make informed decisions and contribute effectively in your chosen profession. By enrolling in this bundle, you'll gain in-depth insights into the intricacies of HVAC systems, the management of spills, infection prevention strategies, hazardous substances assessment, and first aid protocols. Armed with this knowledge, you'll be equipped to address challenges and implement effective solutions in a variety of environments. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge and skills in cleaning, plumbing, and infection prevention and control. Aspiring practitioners looking to establish a solid foundation in these fields. Individuals interested in gaining expertise in HVAC systems, spill management, infection prevention, hazardous substances assessment, and first aid. Those aiming to advance their careers and contribute effectively to the cleaning, plumbing, and infection prevention industry. Career path Upon completing this bundle, you can pursue various career paths in cleaning, plumbing, and infection prevention and control, with positions such as: Facilities Manager: £30,000 - £60,000 per annum Plumbing Engineer: £25,000 - £45,000 per annum Infection Control Officer: £25,000 - £45,000 per annum Health and Safety Manager: £30,000 - £60,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Fall into Savings. Enjoy the biggest price fall this Autumn! 14 in 1 "Practical Leadership Skills Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now! Tired of browsing and searching for a Practical Leadership Skills Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Practical Leadership Skills Training bundle that has everything you need to succeed in Practical Leadership Skills Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Practical Leadership Skills Training package and developed this in-demand Practical Leadership Skills Training course that will enhance your skills and prepare you for the competitive job market. This Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Diploma in Lean Leadership and Change Management Course 03: Leadership & Management Diploma Course 04: Interpersonal Skills in Management Course 05: Delegation Skills Course 06: Giving and Receiving Feedback Course 07: Motivational Interviewing Course 08: Dealing With Difficult People Training Course Course 09: Success- The 7 Skills To Success, Confidence & Achievement Course 10: Workplace Confidentiality Course 11: Personal and Networking Skills Course 12: Influencing and Negotiating Course 13: Decision Making and Critical Thinking Course 14: Time Management Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training bundle: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Certificate: PDF Certificate: Free (Previously it was £6*14 = £84) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Practical Leadership Skills Training bundle Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Are you ready to enhance your clinical skills and elevate your healthcare practice? Join our Clinical Observations Skills Training and gain the expertise needed to excel in clinical environments. This comprehensive course is meticulously designed to provide you with the knowledge and skills necessary to observe, assess, and manage patient conditions effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Clinical Observations Skills Training course teaches learners how to effectively observe and care for patients in a clinical setting. Participants will understand the importance of legal and ethical practices in healthcare. They will learn to monitor patients' conditions accurately, ensuring that any changes are promptly identified and addressed. The course covers clinical management techniques, helping learners to efficiently observe and support clinical procedures. It also includes training on various clinical methods and the correct way to handle and dispense medicines. Additionally, the course emphasizes health safety and hygiene, ensuring that learners know how to maintain a clean and safe environment for patients and healthcare providers. Overall, this course equips learners with the skills necessary to perform thorough and responsible clinical observations, ensuring high standards of patient care. Course Curriculum Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient's Condition Observation Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene Learning Outcomes: Understand principles of clinical observation and roles of a clinical carer. Comprehend legal standards and ethical practice in clinical settings. Monitor and interpret patient condition through effective observation techniques. Observe and assess clinical management strategies in healthcare environments. Apply technical clinical methods accurately during patient assessments. Maintain high standards of health, safety, and hygiene in clinical practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Clinical Observations Skills Training 1:34:53 1: Module 01: Introduction to Clinical Observation and Clinical Carer 08:26 2: Module 02: Legal Standards and Professional Aspects of Ethical Practice 11:58 3: Module 03: Patient's Condition Observation 14:24 4: Module 04: Clinical Management Observation 12:30 5: Module 05: Technical Clinical Method Observation 20:01 6: Module 06: Medicine and Dispensaries Observation 09:51 7: Module 07: Health Safety and Hygiene 16:43 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring healthcare practitioners seeking observational skills. Medical students enhancing clinical observation capabilities. Carers aiming to improve patient monitoring. Healthcare assistants expanding their clinical knowledge. Nurses refining their patient observation techniques. Career path Clinical Observer Healthcare Assistant Medical Support Worker Nursing Assistant Clinical Care Worker Health and Safety Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to automate document creation Perform mail merges Use macros to automate common tasks '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Excelent enviroment for training. Tahnk you. Jenny Price - ACER ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Working with Tables and Charts Sort Table Data Control Cell Layout Perform Calculations in a Table Create a Chart Customising Formats Using Styles and Themes Create and Modify Text Styles Create Custom List or Table Styles Apply Document Themes Using Images in a Document Resize an Image Adjust Image Appearance Integrate Pictures and Text Insert and Format Screenshots Use the Snipping tool Creating Custom Graphic Elements Create Text Boxes and Pull Quotes Draw Shapes Add WordArt and Other Text Effects Create Complex Illustrations with SmartArt Inserting Content Using Quick Parts Insert Building Blocks Create and Modify Building Blocks Insert Fields Using Quick Parts Controlling Text Flow Control Paragraph Flow Insert Section Breaks Insert Columns Link Text Boxes to Control Text Flow Using Templates Create a Document Using a Template Create a Template Using Mail Merge The Mail Merge Features Merge Envelopes and Labels Create a Data Source Using Word Using Macros Automate Tasks Using Macros Create a Macro Who is this course for? Who is this course for? This course is designed for users who to create or modify complex business documents as well as customised Word efficiency tools Requirements Requirements Preferably, delegates should have attended the Word Introduction course. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

In today's dynamic professional landscape, the power of articulate dialogue cannot be understated. The 'Essential Communication Skills for Professionals' course seeks to enhance your verbal finesse, enabling you to convey your thoughts with clarity, brevity, and impact. Dive deep into the realms of concise messaging, clear articulation, active listening, nurturing positive associations, and honing collaborative solutions. Embrace this journey, and let the art of communication reshape your professional world. Learning Outcomes Master the technique of delivering succinct and meaningful messages. Enhance your ability to articulate thoughts with absolute clarity. Develop keen listening abilities to truly understand others. Cultivate techniques to foster positive interpersonal relationships. Efficiently employ collaborative methods to resolve challenges. Why buy this Essential Communication Skills for Professionals course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essential Communication Skills for Professionals there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Essential Communication Skills for Professionals course for? Professionals keen on refining their verbal interactions. Team leaders aiming to enhance group dynamics. Individuals looking to bolster their interpersonal relationships at work. Problem solvers eager to improve collaboration techniques. Anyone aiming to augment their communication repertoire. Prerequisites This Essential Communication Skills for Professionals does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Essential Communication Skills for Professionals was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Corporate Trainer: £25,000 - £50,000 Public Relations Manager: £35,000 - £60,000 Sales Executive: £20,000 - £45,000 Project Manager: £30,000 - £65,000 Human Resources Specialist: £24,000 - £48,000 Customer Service Manager: £22,000 - £50,000 Course Curriculum Section 01: Introduction Introduction 00:01:00 Section 02: Lessons Concise Communication 00:06:00 Clear Communication 00:07:00 Listening Skills 00:06:00 Building Positive Relationships 00:07:00 Collaborative Problem Solving 00:06:00 Section 03: Next Steps and Takeaways Next Steps and Takeaways 00:04:00 Assignment Assignment - Essential Communication Skills for Professionals 00:00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Construction Project Management: Building Surveying & Asbestos Surveying bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40course mega bundle that will exceed your expectations within your budget. The Construction Project Management: Building Surveying & Asbestos Surveying related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Construction Project Management: Building Surveying & Asbestos Surveying bundle will help you build a solid foundation to become a proficient worker in the sector. This Construction Project Management: Building Surveying & Asbestos Surveying Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Quantity Surveying Course 2: Surveying Basics Course 3: Building Surveying Course 4: Land Surveying and Cost Estimation Course 5: Residential Surveyor Course 6: Construction Industry Scheme (CIS) Course 7: Construction Management Level 3 Course 8: Construction Project Management Course 9: Site Management Safety Training Scheme Course 10: CDM Regulations Course 11: Site Safety Plus Course 12: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 13: Construction Risk Assessment Course 14: Operations and Supply Chain Management Course 15: Environmental Engineering Course 16: Advanced Electrical Safety Course 17: Emergency First Aid at Work (EFAW) Course 18: Asbestos Surveying Course 19: COSHH Awareness Course 20: Gas Safety Course 21: Environmental Health Course 22: Abrasive Wheels Course 23: Purchasing and Procurement Diploma Course 24: LOLER Regulations and LOLER Inspection Training Course 25: Manual Handling Interactive Training Course 26: Fire Safety Course 27: Noise and Hearing Protection Course 28: PUWER Course 29: Supervisor Training Course 30: Logistic Maangement 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Course 6: Business English Perfection Course Course 7: Networking Skills for Personal Success Course 8: Boost Your Confidence and Self-Esteem Course 9: Public Speaking Training Course 10: Learn to Fight Procrastination Learning Outcome This tailor-made Construction Project Management: Building Surveying & Asbestos Surveying bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Construction Project Management: Building Surveying & Asbestos Surveying Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Construction Project Management: Building Surveying & Asbestos Surveying bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Construction Project Management: Building Surveying & Asbestos Surveying Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Are you ready to embark on an enlightening journey of wisdom with the Public Relations (PR): CRM, CSR & Communication Skills bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Public Relations (PR): CRM, CSR & Communication Skills. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: PR : Public Relation Course 2: International Relations Course 3: Customer Relationship Management Course 4: Corporate Social Responsibility (CSR) Course 5: Media Studies Course 6: Master Yourself in Talking with Strangers Course 7: Public Speaking Training Course 8: Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Public Relations (PR): CRM, CSR & Communication Skills bundle illuminate your path to wisdom. The Public Relations (PR): CRM, CSR & Communication Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Public Relations (PR): CRM, CSR & Communication Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Public Relations (PR): CRM, CSR & Communication Skills bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Public Relations (PR): CRM, CSR & Communication Skills community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Public Relations (PR): CRM, CSR & Communication Skills Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Public Relations (PR): CRM, CSR & Communication Skills bundle. Establish robust bases across each course nestled within the Public Relations (PR): CRM, CSR & Communication Skills bundle. Decipher intricate concepts through the articulate content of the Public Relations (PR): CRM, CSR & Communication Skills bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Public Relations (PR): CRM, CSR & Communication Skills bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Public Relations (PR): CRM, CSR & Communication Skills bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Public Relations (PR): CRM, CSR & Communication Skills bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Public Relations (PR): CRM, CSR & Communication Skills bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Public Relations (PR): CRM, CSR & Communication Skills bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Public Relations (PR): CRM, CSR & Communication Skills journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Public Relations (PR): CRM, CSR & Communication Skills Bundle. Career path Armed with the Public Relations (PR): CRM, CSR & Communication Skills bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, this bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Project Manager's Skills Mastery Program Master the Basic Skills of Project Management

Managing and Leading Projects Across Organizational Boundaries - Achieving Project Success in Complex Environments Through Collaborative Skills: On-Demand Significant projects today are performed by teams of people from multiple organization units and, often, multiple companies. When project managers, team leaders or technical professionals seek collaborative relationships across organizational boundaries, they often encounter a daunting array of challenges. These challenges must be dealt with effectively across business, political, team, interpersonal and personal levels to successfully meet project objectives. The goal of this course is to provide participants with a framework for improving project performance by successfully navigating through the turbulence of organizational cultures. What You Will Learn You'll learn how to: Assess an organizational culture's challenges and adapt your interpersonal skills and political acumen to meet them Apply basic tools and techniques for building relationships and gaining influence across organizational boundaries Plan a tailored, systematic approach for gaining support, resources and collaboration from individuals in organizations where you have no formal influence Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of key course concepts Managing and leading: the balance and evolution Managing and leading projects versus ongoing work Organizations defined and a project manager's outlook across the structures The Path to Competency in Managing and Leading Projects Across Organizational Boundaries (MLPAOB) Organizational Cultures and Behaviors Overview of organizational culture and behaviors Organizations and change Organizational grassroots changes Political Acumen Overview of role and impact of political acumen Role of politics in organizations Political behaviors How to improve your political acumen skills Building Relationships Strategies for building relationships Balance emotion with reason "Try to understand" Inquire, consult and listen Reliability and building trust Gaining Influence Overview of gaining influence Step 1: Determine influence needs Step 2: Assess influence assets Step 3: Plan approach Step 4: Implement plan Step 5: Manage progress Planning and Implementing Your Approach Overview of Implementation Approach and Continuous Improvement (IA&CI) Enhancing Primary MLPAOB skills through: Identifying and sampling auxiliary MLPAO skills Practicing MLPAOB skills Self-reflection: developing a personal action plan (optional - time permitting) Summary What did we learn, and how can we implement this in our work environments?