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Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Level 5 Childminding Course including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to support children with their needs and give them a comfortable life. Be ready for a rewarding career in childminding. This Level 5 Childminding Course course will explain how to set up a reliable child care business, complete with a safe and fun environment for the young. You'll also learn the skill of providing exciting activities for children, and the significance of keeping to routines. This course has been crafted with the concept of ethics in mind, and supporting positive behaviour in children, whilst also safeguarding them. Arm yourself with the required qualities from this course and open pathways to highly-regarded positions such as nannying, professional babysitting, or similar occupations. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Level 5 Childminding Course will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Level 5 Childminding Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Level 5 Childminding Course is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Level 5 Childminding Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Level 5 Childminding Course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Level 5 Childminding Course Module 01: Introduction to Nursery Nurse Module 02: Caring for Children Module 03: Understanding the Growth and Development of Children Module 04: Introduction to Child Psychology Module 05: Attachment and Relationship Building in Childhood Module 06: Factors that Influence Development Module 07: Personality and Intellectual Development of Children Module 08: Observation and Assessment of Children in the Early Years Setting Module 09: Curriculum and Developing Early Learning Module 10: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 11: Safeguarding, Protection and Welfare of Young Children Module 12: Health and Safety of Children in the Early Years Module 13: Nutrition and Healthy Food for Children Module 14: Play and Learning in Children's Education Module 15: Working with Children Having Special Needs Module 16: Working in Partnership with Parents and Carers How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 5 Childminding Course. It is available to all students, of all academic backgrounds. Requirements Our Level 5 Childminding Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

If the idea of growing fresh vegetables in your flat, garage, or kitchen corner tickles your curiosity, you’re in the right place. This course walks you through the ins and outs of home hydroponics—no soil, no spade, no garden patch needed. Whether you're after pesticide-free greens, aiming to cut down your grocery bill, or just fancy showing off to the neighbours with your self-grown basil, we’ve got you sorted. Through clear guidance and easy-to-follow lessons, you’ll explore how to build and maintain a productive hydroponic system from scratch, even if your experience with plants ends at forgetting to water them. Designed with modern lifestyles in mind, this course suits anyone eager to grow food indoors, no matter how little space you’ve got. It’s smart, sustainable, and dare we say—oddly satisfying. Key Features The Build Your Own Home Hydroponic Farm course includes the following offers: CPD Quality Standards Accredited Build Your Own Home Hydroponic Farm Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Build Your Own Home Hydroponic Farm. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Build Your Own Home Hydroponic Farm course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Introduction To Hydroponics Nutritional Problems And Solutions In Plant Growing In Greenhouse Nutritional Problems In Plant Plant Nutrition Rooting Media Seed, Seedling And Plant Maintenance Equipment For Hydroponics Why This Online Course is Better for You: Unlike traditional classroom settings, our online Build Your Own Home Hydroponic Farm course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Build Your Own Home Hydroponic Farm course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Build Your Own Home Hydroponic Farm course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Build Your Own Home Hydroponic Farm course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Managing Successful Programmes (MSP®) 5th Edition Practitioner: On-Demand Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers, and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges of managing programmes and larger, more strategic, or multiple projects. MSP 5th Edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP 5th Edition Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. MSP 5th Edition Practitioner is for project, programme, and business change managers that want to build on their knowledge of MSP in order to practically apply the MSP framework to real-life scenarios, providing the skills to lead and manage a programme. It is a must-have certification for both project and programme management professionals to deliver organizational value to their employers and boost their careers. What You Will Learn At the end of this course, participants will be able to: Understand how to apply the MSP principles in context Understand how to apply and tailor relevant aspects of the MSP themes in context Understand how to apply and tailor relevant aspects of the MSP processes in context Course Introduction Application of MSP Principles Program Strategy and Themes Application of Organization Theme Application of Design Theme Application of Justification Theme Application of Structure Theme Application of Knowledge Theme Application of Assurance Theme Application of Decisions Theme Application of MSP Processes

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The Pharmaceutical Marketing Essentials Course offers a deep dive into the world of marketing within the pharmaceutical industry. Understanding the complexities of this sector is essential, and this course equips you with the knowledge needed to navigate it successfully. From regulatory environments to effective strategies for brand positioning, you'll discover the vital components of marketing pharmaceuticals. With a focus on the legal and ethical aspects of the industry, this course ensures you gain the knowledge to work within the strict boundaries that define pharmaceutical marketing. In this course, you’ll explore the key concepts behind market research, product launch strategies, and how to communicate value propositions in a way that resonates with healthcare professionals and patients. Learn about the various marketing channels that dominate the pharmaceutical industry, including digital and traditional media, and how to create campaigns that are both impactful and compliant. If you're seeking to grasp the fundamentals of pharmaceutical marketing while aligning with the industry’s specific challenges, this course provides the clarity and insight to help you excel. Get ready to hone your skills in this ever-evolving field and make informed, strategic decisions that can truly move the needle in the industry. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Pharmaceutical Marketing Module 02: Pharmaceutical Product Development and Regulatory Approval Process Module 03: UK Marketing Strategies and Medical Engagement Module 04: Digital Transformation and Compliance Module 05: UK Pharmaceutical Pricing and Market Access Strategies Module 06: Ethical Marketing Practices and Compliance Module 07: Future Trends and Innovations Learning Outcomes: Introduction to Marketing: Grasp foundational concepts in pharmaceutical marketing strategies and principles. Product Development Mastery: Understand the intricacies of pharmaceutical product development and regulatory approval. UK Marketing Expertise: Gain insights into effective UK marketing strategies and medical engagement. Digital Transformation Insight: Explore the role of digital transformation in pharmaceutical marketing compliance. Pricing Strategies Mastery: Learn about UK pharmaceutical pricing and effective market access strategies. Ethical Marketing Practices: Navigate the ethical dimensions of marketing, ensuring compliance and best practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Pharmaceutical Marketers Regulatory Affairs Professionals Marketing Strategy Enthusiasts Healthcare Industry Professionals Compliance and Ethics Advocates Career path Pharmaceutical Marketing Specialist Regulatory Affairs Officer Medical Engagement Coordinator Digital Transformation Analyst Pricing and Market Access Strategist Ethical Marketing Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Having trouble keeping focus on the task at hand? Are you someone who is making careless mistakes during work struggling with memory retention? Or do you just want to improve your focus and improve your memory capacity? Then this course will be perfect for your needs! Description: If you are one of those people who is struggling with temporary memory loss or you are losing attention during work, this course will be helpful to retain your memory. You will learn the necessary skills to increase your productivity and get the best result from your hard work. Most importantly, expanding your memory capacity and improve your day to day activity will be lot easier. This course is ideal for you since you will be able to learn about how memory is gained and how it should be restored for you to enjoy or learn from the past. Who is the course for? Professionals or employees who want to learn about attention management People who have an interest in improving their memory and overall mental health Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Attention Management and Memory Increasing Course would be beneficial for the following careers: Employees Division/Section Heads Managers Section Chiefs Top Executives Students Director Businessman Manager Team leader Top Executive. Attention Management Module One - Getting Started 00:30:00 Module Two - Introduction to Attention Management 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Attention Management- Activities 00:00:00 Memory Increasing Techniques How Memory is Gained 01:00:00 How can You Improve Your Memory 01:00:00 A Great Technique for Improving Your Memory 01:00:00 A Healthy Lifestyle for an Improved Memory 01:00:00 Remembering Things by Association 01:00:00 Ways to Improve Your Memory 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Level 1 Award in Working With Children Courseis an introductory course designed for learners, regardless of employment status, who want or need to develop their understanding of the main issues in childcare learning and development. The Level 1 Award in Working With Children Course qualification provides students with a good understanding of the practical skills required for working with young children and employment in general. This Level 1 Award in Working With Children Course covers healthy eating and planning and participating in activities to encourage children to eat healthily. This Level 1 Award in Working With Children Course also covers supporting the provision of a safe learning environment for young children, health and safety requirements and the importance of keeping all children safe from harm, designing a range of play activities for young children aimed at their age and stage of development. Learning Outcomes After completing Level 1 Award in Working With Children Course, the learner will be able to: Understand how to encourage children to eat healthily. Understand how to create a safe environment for young children. Understand the features of effective teamwork. Understand the role in promoting children's rights. Understand how to provide a variety of appropriate play activities for young children. Why Choose Level 1 Award in Working With Children Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Working with Children Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Level 1 Award in Working With Children Bundle Course Course 01: Level 1 Award in Working With Children Course Course 02: Level 2 Diploma for the Early Years Practitioner Course 03: Level 2 Certificate in Behaviour that Challenges in Children Course 04: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 05: Level 2 Award in Preparation for the Responsibilities of Parenting Course 06: Level 2 Award in Babysitting Course 07: Level 3 Designated Safeguarding Lead Training Course Child Course 08: Child Sexual Exploitation & Child Criminal Exploitation (CSE & CCE) Awareness Training Course 09: Level 2 Award in Support Work in Schools and Colleges Course 10: Care and support for Vulnerable Children Course 11: Speech & Language Therapy Course 12: Primary Teaching Diploma Course 13: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 14: Level 4 Diploma in Child Counselling Course Course 15: Child and Adolescent Mental Health Course Course 16: Child Protection and Risk Assessment Course 17: Level 3 Certificate in Understanding Autism Course 18: Level 3 Award in Childcare and Education Course Course 19: Nursery Nurse Course Course 20: Childcare and Nutrition Course 21: Level 4 Child Care and Diploma Course Course 22: Level 2 Safeguarding Children Training Course Course 23: Diploma in Special Education Needs (SEN) Course 24: Introduction to Psychology Course 25: Advanced Diploma in Child Care ***Other Benefits of Level 1 Award in Working with Children Bundle Course Free 25 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] Course Curriculum Of Level 1 Award in Working With Children Module 01: Encouraging Children to Eat Healthily Module 02: Create a Safe Environment for Young Children Module 03: Working in a Team Module 04: Contribute to Equality of Opportunity in Support of Young Children's Development Module 05: Provide a Range of Appropriate Play Activities for Young Children >> ---------------- << Assessment Method After completing each module of the Level 1 Award in Working With Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Award in Working With Children Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 1 Award in Working with Children course is ideal for motivated students who want to improve their personal and professional skills while also preparing for their dream job! This Course is also ideal for those who want to learn in-depth about this topic and value staying up to date on the most recent facts and expertise. Requirements There are no specific requirements for Level 1 Award in Working with Children course because it does not require any advanced knowledge or skills. Career path This Level 1 Award in Working with Children course does not provide a direct job qualification. However, you must deal with children as a parent, teacher, family member, or other professional. That is why it is critical to understand the Working with Children Certificates Certificate of completion Digital certificate - Included

Get ready for an exceptional online learning experience with the Business Law, Commercial Law & GDPR for Paralegal & Business Owners bundle! This carefully curated collection of 20 premium courses is designed to cater to various interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your aspirations. Business Law, Commercial Law & GDPR for Paralegal & Business Owners is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Law, Commercial Law & GDPR for Paralegal & Business Owners package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Business Law, Commercial Law & GDPR for Paralegal & Business Owners bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Business Law: Applied Fundamentals Business Management Commercial Law Fashion Law Online Course Paralegal Training Legal Secretary and Office Skills Diploma Property Law and Taxation for Accountants and Lawyers International Law Laws of Attraction Masterclass Environmental Law UK Employment Law GDPR Cyber Law Online Course Aviation Law Training Wills and Probate Law - Level 3 Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through this bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with this bundle. Benefit from the flexibility and convenience of online learning. With this package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Law, Commercial Law & GDPR for Paralegal & Business Owners, a rich anthology of 20 diverse courses. Each courses in thisbundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, this bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Law, Commercial Law & GDPR for Paralegal & Business Owners package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, anyone can enrol in this bundle. Career path Unleash your potential with the Business Law, Commercial Law & GDPR for Paralegal & Business Owners bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Are you wondering how assertiveness and confidence can help in your career? Then know more through this course then gain self-esteem and assertiveness skills for your career advancement. Description: Anyone who wants to become successful needs to become confident and assertive. This course is designed to help you with that. You will learn the meaning of self-confidence and the important styles of communication. You will know the types of negative thinking and how to overcome these. Then know the importance of body language and learn how to set goals. You will also learn what practice setting SMART goals are and how to utilise it for your benefit. In this course you will learn the necessary skills, knowledge and information about Self Esteem and Assertiveness Skills to become successful.  Who is the course for? Professionals who are having a hard time gaining self-confidence People who have an interest in knowing about self-esteem and assertiveness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Self Esteem and Assertiveness Skills Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Manager Top Executive. Self Esteem and Assertiveness Skills Course Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Activities Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Final Exam Final Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00