5567 Courses in Liverpool delivered Online

Online Asset Management course. This IAM Certificate course will be hosted online, September 2023.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Harness the power of engineering and management to grow your professional career with our CPD-accredited Engineering Management bundle. This exclusive package combines 20 expertly designed courses to provide a complete exploration of various engineering disciplines. We will ensure you have the knowledge and skills to succeed in today's fast-paced industry. From the fundamentals of Energy and Electrical Engineering to the complexities of Automotive Engineering, Hybrid Vehicle Expert Training, and Power Electronics, this bundle covers it all. Dive into Sustainable Energy, HVAC Technician Training, and Quality Management, all while earning a recognised CPD certification that significantly boosts your professional profile. Plus, with courses like Project Management, Operations Management, Emergency First Aid and Incident Management at Work, you'll develop a deep understanding of engineering management that will set you apart in the workforce. You will be the one with complete knowledge of every sector. And the best part? After completing each course, you'll receive a free CPD PDF certificate, solidifying your achievements and commitment to continuous learning. In total, for 20 courses you will get 20 free CPD Certificates. Don't miss this golden opportunity to invest in yourself and unlock new possibilities in your career. Enrol in the Engineering Management bundle today and take the first step towards a brighter and more successful future. *** Course Curriculum *** Here is the curriculum breakdown of the Engineering Management - CPD Accredited Bundle: Course 01: Energy Engineer Course Course 02: Solar Energy Course 03: Essential Hydro Electric Power Plant Training Course 04: Electrical Engineering DC Circuit Analysis Course 05: Electrical Power System and High Voltage Engineering Course 06: Basic Automotive Engineering: Onboard Diagnostics Course 07: Hybrid Vehicle Expert Training Course 08: Supercharger Automobile Engineering Course 06: Power Electronics for Electrical Engineering Course 10: Power Engineering: Power System Analysis Course 11: Energy Saving in Electric Motors Course 12: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 13: Sustainable Energy and Development Diploma Course 14: Level 5 CAD Designer Training Course 15: Project Management Course Course 16: Operations Management Course 17: Diploma in Lean Process and Six Sigma Course 18: Quality Management Course 19: Large Goods Vehicle (LGV) Course 20: Emergency First Aid and Incident Management at Work Learning Outcomes Upon completion of the courses in this Engineering Management bundle, you will be able to: Acquire a comprehensive understanding of energy engineering, including solar and hydroelectric power. Master the fundamentals and advanced concepts of electrical engineering and automotive engineering. Gain expert knowledge in hybrid vehicle technology and supercharger automobile engineering. Develop proficiency in power electronics, power system analysis, and energy saving in electric motors. Cultivate essential skills in project management, operations management, and lean process and Six Sigma. Enhance your expertise in quality management and large goods vehicle operations. Learn critical emergency first aid techniques and incident management strategies for the workplace. Earn 20 CPD-certified accreditations to boost your professional profile. Unleash your potential and boost your career with our Engineering Management - CPD Accredited bundle. This complete package offers knowledge of many engineering and management disciplines, providing you with the essential knowledge and skills needed to succeed in today's dynamic industry. With 20 CPD-certified courses, from energy engineering to project management, you'll be well-equipped to tackle any challenge that comes your way. Plus, with free PDF certificates included for each course, your achievements will be recognised and valued by employers worldwide. Enrol now and take the first step towards success! Why Choose Our Engineering Management Courses: Get instant access to the Engineering Management courses. Learn Engineering Management from anywhere in the world This Engineering Management bundle is affordable and simple to understand The Engineering Management bundle is entirely online and has interactive lessons with voiceover audio Lifetime access to the Engineering Management course materials The Engineering Management bundle comes with 24/7 tutor support After enrolling in the Engineering Management bundle, you can get free career guidance and expert consultation. Get 20 valuable CPD certifications after completing Engineering Management courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Engineering Manager: £40,000 - £70,000 per year Energy Engineer: £25,000 - £70,000 per year Electrical Engineer: £28,000 - £60,000 per year Project Manager: £30,000 - £80,000 per year Operations Manager: £35,000 - £100,000 per year Quality Manager: £30,000 - £75,000 per year Automotive Engineer: £30,000 - £70,000 per year HVAC Technician: £25,000 - £50,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge. CPD Accredited Digital Certificate Digital certificate - Included

Online Asset Management course. This IAM Certificate course will be hosted online, October 2023.

Online Asset Management course. This IAM Certificate course will be hosted online, December 2023.

***24 Hour Limited Time Flash Sale*** Project Management, Agile Scrum and Team Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Project Management, Agile Scrum and Team Management courses. We have carefully selected and combined these courses so that you can thrive in Project Management, Agile Scrum and Team Management. Our Project Management, Agile Scrum and Team Management bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. This bundle is your gateway to Project Management excellence, offering a multifaceted approach to prepare you for the demands of the job market. Enroll now and embark on a transformative journey, where Project Management is not just a course but a foundation for career elevation! Key Features of the Project Management, Agile Scrum and Team Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Project Management, Agile Scrum and Team Management bundle plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Project Management QLS Course 02: Agile Scrum Master QLS Course 03: Team Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses. Course 01: Quality Management and Strategic Training - ISO 9001 Course 02: Strategic Management Course 03: Financial Modelling for Decision Making and Business Plan Course 04: Line Management Course 05: Diploma in Leadership In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Project Management, Agile Scrum and Team Management courses are accessible online. Learning Outcomes of the Project Management, Agile Scrum and Team Management Bundle: Efficient collaboration through mastering Project Management, Agile Scrum and Team Management Develop advanced proficiency in Project Management, Agile Scrum and Team Management methodologies and strategies Execute projects adaptively using Agile Scrum in Project Management Acquire in-depth knowledge of the latest trends and advancements in Project Management, Agile Scrum and Team Management Optimize Project Management outcomes through strategic integration Why Choose this Project Management, Agile Scrum, and Team Management Course: Attain QLS-endorsed certifications, emphasizing Project Management, Agile Scrum, and Team Management. Stay abreast with 5 CPD QS accredited courses, aligning with Project Management standards. Cultivate expertise in Project Management, including Quality Management, Strategic Management, and Financial Modelling. Achieve a Diploma in Leadership, honing skills for effective project management. Access complimentary courses on CV writing, job search, and communication, crucial for Project Management. Navigate challenges effectively with a Professional Diploma in Stress Management, beneficial in Project Management scenarios. Bolster self-esteem and confidence, vital attributes in successful Project Management leadership. Master seamless team collaboration through enhanced communication skills in Project Management. Get enrolled right now to acquire exclusive knowledge on Project Management, Agile Scrum and Team Management! Embark on the path to a brighter future! The Project Management, Agile Scrum and Team Management bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in this field. This course has a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses. We are proud to offer free hardcopy certificates for each course within the bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals interested in Project Management, Agile Scrum, and Team Management Managers and team leaders looking to enhance their leadership skills and manage teams effectively Individuals interested in acquiring practical skills and knowledge to manage projects and teams successfully Requirements You will not need any prior background or expertise to enroll in this Project Management, Agile Scrum, and Team Management course. Career path Enrolling in this Project Management, Agile Scrum, and Team Management course empowers you to initiate or advance your career in related sectors, including: Project Manager: £25,000 - £80,000 Agile Scrum Master: £30,000 - £90,000 Team Leader: £20,000 - £60,000 Quality Manager: £30,000 - £70,000 Strategic Manager: £40,000 - £100,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Construction (Architectural Studies, Cost Estimation & Construction Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of vast possibilities with our exquisite bundle of eight courses titled 'Construction: Architectural Studies, Cost Estimation & Construction Management'. This expertly crafted suite provides you with a comprehensive theoretical understanding of the three critical aspects of construction: architectural studies, cost estimation, and management. With an impressive array of 3 QLS endorsed courses in Architectural Studies, Cost Estimation Diploma, and Construction Management, you'll equip yourself with the knowledge to understand the conceptual framework of construction projects. Upon successful completion, the QLS endorsed courses reward you with hardcopy certificates to embellish your professional portfolio. This unparalleled learning journey ensures a thorough comprehension of the complex landscape of construction, laying the groundwork for a prosperous career. Get ready to challenge the boundaries of your understanding, and sign up for the 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle today! Key Features of the Construction (Architectural Studies, Cost Estimation & Construction Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction (Architectural Studies, Cost Estimation & Construction Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Architectural Studies QLS Course 02: Construction Cost Estimation Diploma QLS Course 03: Construction Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Site Management Course 02: Construction Industry Scheme (CIS) Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Course 05: LEED V4.1 - Building Design and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction (Architectural Studies, Cost Estimation & Construction Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Our meticulously crafted 'Construction: Architectural Studies, Cost Estimation & Construction Management' bundle is a unique compilation of eight theoretical courses designed to impart knowledge on a broad spectrum of construction areas. The curriculum meticulously addresses essential topics, ensuring that learners gain a comprehensive understanding of the subject matter. CPD 250 CPD hours / points Accredited by CPD Quality Standards Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Merchandising, Logistic Management & Product Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential with our extensive bundle of 8 courses titled: Merchandising, Logistic Management & Product Management. This bundle includes 3 QLS endorsed courses: Merchandising, Logistic Management, and Product Management Foundations, each offering a hardcopy certificate upon completion. In addition, we also provide 5 relevant CPD QS accredited courses: Quality Management, Basics of Process Planning, Resourcing and Managing Talent Course, Risk Assessment & Management Diploma, and Commercial Management. Dive deep into the theory behind Merchandising, Logistic Management, and Product Management and transform your understanding of these domains. Propel your career to new heights with this intricate blend of theoretical courses. Key Features of the Merchandising, Logistic Management & Product Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Merchandising, Logistic Management & Product Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Merchandising QLS Course 02: Logistic Management QLS Course 03: Product Management Foundations 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Quality Management Course 02: Basics of Process Planning Course 03: Resourcing and Managing Talent Course Course 04: Risk Assessment & Management Diploma CPD Accredited Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Merchandising, Logistic Management & Product Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop an understanding of Merchandising strategies and techniques. Gain insight into the key concepts of Logistic Management. Understand the foundation of Product Management. Learn the principles and processes of Quality Management. Acquire knowledge of Process Planning basics. Understand the techniques of Resourcing and Managing Talent. Learn about Risk Assessment & Management and Commercial Management. This bundle covers an extensive array of topics, starting from Merchandising to Logistic Management, and culminating in Product Management. These topics are intertwined and form the backbone of effective business operations. By diving deep into these subjects, you will gain a comprehensive theoretical understanding that can be applied across various industries and roles. The benefits of learning these courses extend beyond the immediate job prospects, empowering you to make strategic decisions and effectively manage resources. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in the business sector aiming to enhance their knowledge. Aspiring product managers looking to build a solid foundation. Individuals interested in careers related to quality and process planning. Career path Merchandising Manager: £40,000 - £60,000 per annum Logistic Management Specialist: £30,000 - £50,000 per annum Product Manager: £45,000 - £70,000 per annum Quality Management Officer: £25,000 - £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The Security Management Bundle: Protect what matters most In today's world, Security Management is more important than ever. Businesses, governments, and individuals need to protect their assets and people from a variety of threats by having an excellent security management system. That's where the Security Management Bundle comes in. This comprehensive Security Management bundle of courses will teach you everything you need to know to become a successful security management professional. Key Features CPD-Accredited Security Management course Instant security management e-certificate Fully online, interactive Security Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Whether you're looking to start a new career in security management or to advance your existing career, the Security Management Bundle is the perfect way to get started! In this Security Management bundle, you'll learn about the fundamentals of security management, how to manage security systems and personnel, how to prevent and investigate security management breaches, and how to protect people and property. You'll also learn about the law as it applies to security and how to communicate effectively with stakeholders in this Security Management course. This Security Management Bundle Includes: Course 01: Security Management Diploma Course 02: Security Guard Course 03: Criminology & Profiling Diploma Course Course 04: Fire Marshal Level 3 Course 05: Workplace First Aid Training Course 06: Health and Safety Level 2 Course 07: Close Protection Course 08: Cyber Security Awareness Training Course 09: Criminal Law Course 10: Criminology: Criminal Investigation Training Learning Outcomes: Understand the fundamentals of security management Manage security systems and personnel Prevent and investigate security breaches Protect people and property Apply the law to security Communicate effectively with stakeholders Accreditation All of our courses, including this Security Management course, are fully accredited Certification Once you've successfully completed your Security Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 51 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to learn about security management Anyone who wants to start a career in security management Anyone who wants to advance their career in security management Requirements Learners do not require any prior knowledge or qualifications to enrol in this Security Management course. Career path Security guard: £20,000 - £25,000 Security Management supervisor: £25,000 - £30,000 Security manager: £30,000 - £40,000 Security director: £40,000 - £50,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Innovation Project Management: Virtual In-House Training Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. What you Will Learn Explain the links needed to bridge innovation, project management, and business strategy Describe the different types of innovation and the form of project management each require Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers Establish business value and the importance of new metrics for measuring and reporting business value Relate innovation to business models and the skills needed to contribute in the business model development Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken Determine the success and failure criteria of an innovation project Foundation Concepts Understanding innovation Role of innovation in a company Differences between traditional (operational) and strategic projects Innovation management Differences between innovation and R&D Differing views of innovation Why innovation often struggles Linking Innovation Project Management to Business Strategy The business side of innovation project management The need for innovation targeting Getting close to the customers and their needs The need for line-of-sight to the strategic objectives The innovation enterprise environmental factors Tools for linking Internal Versus External (Co-creation) Innovation Open versus closed innovation Open innovation versus crowdsourcing Benefits of internal innovation Benefits of co-creation (external) innovation Selecting co-creation partners The focus of co-creation The issues with intellectual property Understanding co-creation values Understanding the importance of value-in-use Classification of Innovations and Innovation Projects Types of projects Types of innovations Competency-enhancing versus competency-destroying innovations Types of innovation novelty Public Sector of Innovation Comparing public and private sector project management Types of public service innovations Reasons for some public sector innovation failures An Introduction to Innovation Project Management Why traditional project management may not work The need for a knowledge management system Differences between traditional and innovation project management Issues with the 'one-size-fits-all' methodology Using end-to-end innovation project management Technology readiness levels (TRLs) Integrating Kanban principles into innovation project management Innovation and the Human Resources Management Challenge Obtaining resources Need for a talent pipeline Need for effective resource management practices Prioritizing resource utilization Using organizational slack Corporate Innovation Governance Types of innovation governance Business Impact Analysis (BIA) Innovation Project Portfolio Management Office (IPPMO) Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents Adverse effects of governance decisions Innovation Cultures Characteristics of a culture for innovation Types of cultures Selecting the right people Linking innovation to rewards Impact of the organizational reward system Innovation Competencies Types of innovation leadership The need for active listening Design thinking Dealing with ambiguity, uncertainty, risks, crises, and human factors Value-Based Innovation Project Management Metrics Importance of innovation project management metrics Understanding value-driven project management Differences between benefits and value - and when to measure Traditional versus the investment life cycle Benefits harvesting Benefits and value sustainment Resistance to change Tangible and intangible innovation project management metrics Business Model Innovation Business model characteristics Impact of disruptive innovation Innovation Roadblocks Roadblocks and challenges facing project managers Ways to overcome the roadblocks Defining Innovation Success and Failure Categories for innovation success and failure Need for suitability and exit criteria Reasons for innovation project failure Predictions on the Future of Innovation Project Management The Six Pillars of changing times Some uses for the new value and benefits metrics

Introducing the "Event Management, Wedding Planning and Hospitality Management" bundle, your gateway to mastering the theoretical intricacies of these dynamic domains. This comprehensive suite offers three QLS-endorsed courses in Event Management - Party Planner, Wedding Planner, and Hospitality & Restaurant Management, each offering in-depth theoretical knowledge and the prestige of hardcopy certificates upon completion. But the learning journey doesn't stop there! Further enhance your understanding of the sector with five additional CPD QS-accredited courses. These complement your knowledge in Event Management, Wedding Planning, and Hospitality Management, offering a well-rounded theoretical understanding. Key Features of the Event Management, Wedding Planning and Hospitality Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Event Management, Wedding Planning and Hospitality Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Event Management - Party Planner QLS Course 02: Wedding Planner QLS Course 03: Hospitality & Restaurant Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Hospitality Management Course 02: Concierge Course 03: Catering - Catering Management Course 04: HACCP Training Course 05: Office Admin & Receptionist - Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Event Management, Wedding Planning and Hospitality Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. With the "Event Management, Wedding Planning, and Hospitality Management" bundle, dive into the world of Event Management, explore the intricacies of Wedding Planning and gain a holistic view of Hospitality Management. Take the first step in mastering these domains today! Learning Outcomes: Master the art and science of Event Management. Understand the intricate details of Wedding Planning. Gain theoretical knowledge of Hospitality & Restaurant Management. Learn about various aspects of Hospitality Management. Understand the role of Concierge in hospitality settings. Dive into the world of Catering Management. Get to grips with HACCP Training and Office Admin & Receptionist roles. The "Event Management, Wedding Planning, and Hospitality Management" bundle combines eight carefully curated courses into a powerhouse of knowledge. This blend of three QLS-endorsed courses and five CPD QS-accredited courses provides a comprehensive theoretical base in event management, wedding planning, and hospitality management. Enhance your understanding of these sectors with our well-structured and informative bundle, paving the way for countless opportunities in the industry. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning more about Event Management. Aspiring professionals looking to enter the field of Wedding Planning. Individuals keen to develop a theoretical understanding of Hospitality Management. People interested in enhancing their knowledge across multiple related domains. Career path Event Manager - £25,000 - £45,000 per year. Wedding Planner - £20,000 - £40,000 per year. Hospitality & Restaurant Manager - £22,000 - £50,000 per year. Concierge - £15,000 - £30,000 per year. Catering Manager - £20,000 - £45,000 per year. Office Admin & Receptionist - £16,000 - £30,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included