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This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Higher Level Security Management : Security Management, IT Security & Cyber Security Enhance your future with our specialized Security Management course. Discover Security Management principles, Security Management strategies, and Security Management best practices. Acquire in-depth Security Management knowledge and practical Security Management skills. Secure your success by enrolling in our Security Management course today! Elevate your career with Security Management expertise. Elevate your career with our cutting-edge Security Management course. Dive deep into Security Management, Security Management strategies, and Security Management techniques. Equip yourself with the latest Security Management knowledge and enhance your Security Management skills. Don't miss this opportunity to excel in Security Management. Unlock your potential with our comprehensive Security Management course. Delve into Security Management theories, Security Management strategies, and Security Management practices. Acquire the essential Security Management skills and knowledge to excel in your career. Invest in your future and join our Security Management course today! Are you passionate about Security Management? Our Security Management course is designed for you! Dive deep into Security Management, learn Security Management strategies, and explore Security Management best practices. Equip yourself with the latest Security Management knowledge and skills. Don't wait, enroll in our Security Management course and advance your career in Security Management today! Certificate of Completion of Security Management You will receive a course completion certificate for free as soon as you complete the Security Management course. As a result, by taking this Security Management : Security Management course, you could improve your skills and knowledge. Move one step closer to realizing your objective. Security Management Diploma 1:14:00 1: Security Management Diploma 1:14:00 PDF Who is this course for? Higher Level Security Management : Security Management This Security Management : Security Management course is perfect for anyone who wants to make it a profession or further their education in Security Management. Requirements Higher Level Security Management : Security Management There are no specific requirements for this Security Management : Security Management course because it does not require any advanced knowledge or skills. Career path Higher Level Security Management : Security Management Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Cyber Security Online Course For Non-Tech People Our lives are getting more and more drawn to technology. Both companies and entities are collecting more and more confidential data that can theoretically fall into the wrong hands at any time. As a result, the need for relevant expertise to deter cyber threats has grown in several respects. The course shows you how firms and employees should keep their vital assets secure from disruptive threats, such as computers, servers, mobile devices, automated platforms, networks, and records. The course is devised for students who have little or no previous experience or knowledge in the cybersecurity field. So the course would help you learn in-depth with wise step-by-step instructions, particularly though you know very few about the fundamentals. Our course is free for all, and no specific entry requirement is needed to enrol in this course. Anyone interested in, and committed to developing their concept about cybersecurity are cordially invited to undertake this course. Therefore, all you need is a passion for learning and proficiency in English. Course Curriculum Basic Introduction to Cyber security & Information Security Some Basics About A Hacker Attacks From Hackers Malware Digital Wallets Defenses Email & Security Extras & Gifts For You (Learn more about this online course)

Overview This comprehensive course on IT Administration and Networking will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This IT Administration and Networking comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this IT Administration and Networking. It is available to all students, of all academic backgrounds. Requirements Our IT Administration and Networking is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 128 lectures • 00:55:00 total length •What is an Operating System: 00:48:00 •Configuring the Operating System: 00:06:00 •What is an Application: 00:10:00 •Using Control Panel: 00:18:00 •Software and Concepts: 00:11:00 •Licensing: 00:06:00 •Using Software: 00:07:00 •Software Tools: 00:10:00 •Software: 00:14:00 •Hardware, Devices, and Peripherals: 00:05:00 •Hardware and Peripherals: 00:07:00 •Storage: 00:12:00 •Connectivity Devices: 00:05:00 •Network Components: 00:09:00 •Identify the Importance of Risk Management: 00:11:00 •Assess Risk: 00:13:00 •Mitigate Risk: 00:24:00 •Integrate Documentation into Risk Management: 00:15:00 •Classify Threats and Threat Profiles: 00:08:00 •Perform Ongoing Threat Research: 00:13:00 •Resources that Aid in Research of Threats: 00:03:00 •Implement Threat Modeling: 00:10:00 •Assess the Impact of Reconnaissance Incidents: 00:11:00 •Performing Reconnaissance on a Network: 00:07:00 •Examining Reconnaissance Incidents: 00:08:00 •Assess the Impact of Social Engineering: 00:11:00 •Assessing the impact of Social Engineering: 00:08:00 •Assessing the Impact of Phishing: 00:03:00 •Types of Wireless Attacks: 00:30:00 •Intrusion Monitoring: 00:08:00 •Wireless Security Risks: 00:22:00 •Authentication Attacks: 00:21:00 •Rogue Devices: 00:04:00 •Public Hotspots: 00:07:00 •Wireless Security Monitoring: 00:21:00 •Device Tracking: 00:18:00 •WLAN Security Infrastructure: 00:38:00 •Management Protocols: 00:23:00 •Other RADIUS Solutions: 00:16:00 •Introduction: 00:30:00 •Child Safety Online: 01:00:00 •Secure Payment Sites: 01:00:00 •Online Banking: 00:30:00 •How To Keep Your Password Safe: 00:30:00 •Common Scams: 01:00:00 •How I Got Pharmed: 01:00:00 •Virus Protection: 01:00:00 •Self Maintenance: 00:30:00 •Personal Information Online: 01:00:00 •Is The Internet Safe?: 00:30:00 •Importance of Cyber Security: 00:30:00 •Spyware Can Destroy: 00:30:00 •How Does Spyware Spread?: 01:00:00 •How To Remove Spyware: 01:00:00 •Anti Spyware Program: 01:00:00 •The Anti Anti-Spyware Programs: 00:30:00 •Research And Learn More: 00:30:00 •Choosing The Best Anti Spyware Tool: 01:00:00 •Computer Security And Spyware: 01:00:00 •The Programs To Avoid: 00:15:00 •Is It Legal?: 00:30:00 •Checklist Of Protection: 00:15:00 •The Information Security Cycle: 00:37:00 •Information Security Controls: 00:36:00 •Authentication Methods: 00:09:00 •Cryptography Fundamentals: 00:56:00 •Security Policy Fundamentals: 00:11:00 •Social Engineering: 00:32:00 •Malware: 00:25:00 •Software-Based Threats: 00:22:00 •Based Threats: 00:39:00 •Wireless Threats and Vulnerabilities: 00:43:00 •Physical Threats and Vulnerabilities: 00:09:00 •Manage Data Security: 00:47:00 •Manage Application Security: 00:55:00 •Manage Device and Host Security: 01:08:00 •Manage Mobile Security: 00:10:00 •A Risk Analysis: 00:17:00 •Implement Vulnerability Assessment Tools and Techniques: 00:05:00 •Scan for Vulnerabilities: 00:27:00 •Mitigation and Deterrent Techniques: 00:19:00 •Respond to Security Incidents: 00:00:00 •Recover from a Security Incident: 00:10:00 •OSI Layers: 00:44:00 •LANs and WANs: 00:14:00 •Network Types: 00:07:00 •Transmissions: 00:36:00 •Cables: 00:41:00 •Fiber Optics: 00:17:00 •Converters and Connectors: 00:27:00 •Wireless Security: 00:15:00 •Authentication.prproj: 00:21:00 •Wireless Security Threats: 00:30:00 •TACACS: 00:10:00 •Keys: 00:26:00 •RADIUS: 00:07:00 •VPN Technologies: 00:16:00 •Tunneling Protocols.prproj: 00:05:00 •Acceptable Use: 01:00:00 •Common Problems: 00:32:00 •Troubleshooting: 00:28:00 •Network Technician Tools: 00:46:00 •Physical and Logical Issues: 00:19:00 •Open or Closed Ports: 00:09:00 •ARP Issues: 00:13:00 •Core Concepts in Healthcare IT: 00:06:00 •EMR EHR Issues: 00:05:00 •Regulations, Standards, and Stakeholders: 00:14:00 •HIPAA Controls and Compliance: 00:08:00 •Roles and Responsibilities: 00:10:00 •Manage Communication and Ethics Issues: 00:15:00 •Legal Best Practices, Requirements, and Documentation: 00:09:00 •Medical Document Imaging: 00:04:00 •Sanitation Management: 00:03:00 •Computing Essentials: 00:05:00 •Networking: 00:33:00 •Manage Servers and Software: 00:27:00 •Hardware Support: 00:14:00 •Set Up a Workstation: 00:08:00 •Troubleshoot Basic IT Issues: 00:15:00 •Troubleshoot Medical IT Issues: 00:20:00 •Implementation of an EMR EHR System: 00:34:00 •Change Control: 00:08:00 •Manage Physical and Logical Security: 00:36:00 •Implement Security Best Practices and Threat Mitigation Techniques: 00:13:00 •Manage Remote Access: 00:06:00 •Manage Wireless Security: 00:15:00 •Perform Backups and Disaster Recovery: 00:16:00

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

In this course we’re going to be discussing two topics, ‘equality’ and ‘diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.

Dive into the fascinating world of crime, psychology, and law with this carefully designed Criminology Online Diploma Course. Crafted to offer a broad yet focused exploration, the course covers essential topics such as criminal profiling, forensic psychology, crime analysis, and criminal law. Whether your interest lies in understanding the mind behind criminal behaviour or the legal frameworks that govern justice, this diploma provides a rich knowledge base suitable for those seeking to deepen their insight into criminology and related fields. Each module is delivered entirely online, allowing you to study flexibly without the need for physical attendance. This course also touches on vital areas like private investigation techniques, interrogation psychology, cyber security awareness, and emergency first aid, equipping learners with a well-rounded perspective relevant to numerous career paths. Designed with a professional approach, the diploma suits individuals curious about crime and justice, security professionals, or anyone aiming to enhance their understanding of crime prevention and investigation. Enrol today to gain a solid foundation in criminology from the comfort of your own environment, guided by expertly structured content that balances theory with the latest knowledge in the field. Key Features of Criminology Bundle CPD Accredited Criminology Course Instant PDF certificate Fully online, interactive Criminologycourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Criminology Bundle course to excel! To become successful in your profession, you must have a specific set of Criminology skills to succeed in today's competitive world. In this in-depth Criminologytraining course, you will develop the most in-demand Criminology skills to kickstart your career, as well as upgrade your existing knowledge & skills. Criminology Curriculum Course 01: Criminology & Profiling Diploma Course Course 02: Criminology and Psychology Course 03: Forensic Psychology Course 04: Crime Analysis Course 05: Criminal Law Course 06: Private Investigator Course 07: Interrogations And Confessions Psychology Course 08: Cyber Security Awareness Training Course 09: Bodyguard Training Course 10: Emergency First Aid at Work Accreditation This Criminology bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Criminology course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Criminology basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Criminology Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.