Effective management of information is vital for any organisation aiming to harness data for improved decision-making and operational efficiency. This course introduces the core principles of information management, providing learners with a clear understanding of how data is collected, stored, analysed, and utilised within modern business environments. From developing robust information management strategies to exploring the role of databases and Management Information Systems (MIS), participants will gain insights into how to optimise information flows to support organisational goals. Beyond the technical aspects, the course also addresses critical considerations such as auditing information systems and understanding the ethical and social responsibilities involved in data handling. With a strong emphasis on data protection, this course equips learners to appreciate the importance of safeguarding sensitive information in an increasingly digital landscape. Ideal for professionals seeking to broaden their knowledge in this field, the programme offers a structured yet accessible exploration of information management’s key elements, perfectly suited for remote learning. Course Curriculum: Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Information Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Information Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Information Management - CPD Accredited training.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Understanding how businesses function is no longer optional—it’s essential. The Principle of Business Course breaks down the core concepts that govern business environments, from structure and strategy to market dynamics and financial decision-making. Whether you're new to the subject or brushing up on the basics, this course guides you through the building blocks that shape modern organisations and influence day-to-day operations. Designed with clarity and relevance in mind, the course offers a sharp look at the key areas of business such as organisational behaviour, business models, economic context, and decision-making frameworks. If you're looking to grasp how businesses operate, respond to change, and make calculated choices, this course equips you with solid knowledge. It’s direct, insightful, and well-suited for anyone aiming to get a proper understanding of how business principles affect outcomes—from boardroom decisions to frontline results. Meet the Accreditation This premium online course titled Principle of Business ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Principle of Business Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Principle of Business course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Principle of Business course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Principle of Business course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Principle of Business course today, and take control of your career! Course Curriculum: Module 01: Business Markets and the Nature Module 02: Shaping an Organisation's Goal Module 03: Business Finance Management Module 04: Business Budgeting Module 05: Marketing and Sales Process Module 06: Market Research and Brand Value Module 07: Information & Communication Systems How is the Principle of Business assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Principle of Business training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Principle of Business course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Principle of Business training.
Overview of HR System Selection Essentials In today’s changing workplace, HR systems play a big role in helping organisations grow and succeed. The HR System Selection Essentials course comes at the right time, as more UK businesses are putting money into HR technology. In fact, the HR tech market in the UK is expected to reach £1.2 billion by 2026. A well-chosen HR system makes everyday tasks easier, helps employees have a better experience at work, and gives useful data to support smart decisions. The HR System Selection Essentials course helps learners understand what to look for when choosing the right HR system. It covers the basic parts of HR systems and how they can help with hiring, keeping good staff, and supporting employee growth. With many businesses trying hard to keep top talent, knowing how to choose a system that supports these goals gives professionals an advantage. This course also shows how to use data to help with planning and decision-making in HR. Whether you're working in HR or planning to, the HR System Selection Essentials course builds the knowledge needed for today’s digital workplace. It also teaches how to set clear goals for system selection and manage the setup process well. By taking the HR System Selection Essentials course, you’ll learn how to support your team better through smart technology choices. By the end of the HR System Selection Essentials course, you will be able to: Understand the main parts of today’s HR systems Check if system reports meet your company’s needs Look at the kind of HR data needed for good decision-making Build a clear checklist to choose the right HR system Plan how to set up a new HR system in your workplace Measure how well the system is working using real results Who is this course for The HR System Selection Essentials course is perfect for: HR professionals who want to improve their HR technology and know how to pick the right system IT team members who work with HR on setting up or connecting systems Managers who help make decisions about HR technology Business analysts who review what HR systems can and should do Operations leaders who want to make HR processes smoother and more effective Process of Evaluation After studying the HR System Selection Essentials Course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR System Selection Essentials Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the HR System Selection Essentials course. Career Path After completing the HR System Selection Essentials course, you could work in roles such as: HR Systems Manager – £45K to £65K per year HR Technology Consultant – £50K to £75K per year HRIS Analyst – £35K to £55K per year HR Project Manager – £40K to £60K per year HR Data Analyst – £38K to £58K per year Course Curriculum HR System Selection Essentials Lesson 01: Introduction 00:04:00 Lesson 02: Elements of HR System 00:10:00 Lesson 03: Reporting and Analytics 00:00:00 Lesson 04: Selecting an HR System 00:18:00 Lesson 05: Implementing the New System 00:15:00
This expertly designed online training bundle offers essential knowledge on asbestos awareness, chemical safety, and risk analysis tailored specifically for the Australian context. Ideal for professionals working in environments where asbestos exposure or chemical hazards may occur, these three courses provide a solid foundation to recognise risks, understand necessary precautions, and manage safety protocols effectively. Each module is carefully crafted to deliver vital information that supports safer decision-making and helps maintain healthier workplaces. Delivered entirely online, this CPD-accredited bundle allows learners to study at their own pace without the need for physical attendance. It combines detailed insights into asbestos identification and control, an understanding of hazardous substances under COSHH regulations, and a methodical approach to risk assessment. Whether you are a site manager, contractor, or safety officer, these courses offer valuable expertise to assist in minimising hazards and fostering safer work environments across Australia. These comprehensive courses are available in this Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle Course: 01: Asbestos Awareness Training Course: 02: COSHH Awareness Course: 03: Risk Analyst ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Course: 01: Asbestos Awareness Training Module 01: Asbestos Explained Module 02: Asbestos Identified Module 03: Asbestos and the Law Module 04: Risk Factors of Asbestos Module 05: Surveys and Risk Assessment Module 06: Asbestos Awareness & Safety Module 07: Asbestos Containing Waste (ACW) Disposal Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle training.
Discover the fascinating world of skin health with our Dermatology & Skincare CPD Accredited 3 Courses Bundle. Designed for learners eager to deepen their understanding of skin science, this bundle covers everything from the basics of dermatology and skin anatomy to advanced topics like skin infections, atopic eczema, and the effects of sunburn. Whether you want to explore how nutrients influence skin vitality or learn about caring for different skin types across ethnicities, this course offers a well-rounded insight into the factors shaping healthy skin. With a focus on both prevention and care, the modules also address ageing concerns, acne treatments, and seasonal skincare adjustments. All content is expertly crafted to provide knowledge that supports confident decision-making in skincare-related roles. The online format means you can study at your own pace, gaining valuable insights without the need for physical attendance. Ideal for anyone seeking to enhance their professional profile or personal knowledge, this course bundle offers a thorough, engaging journey into the science of skin and its care. These comprehensive courses are available in this Dermatology & Skincare - CPD Accredited 3 Courses Bundle Course 01: Dermatology & Skincare Course 02: Cosmetology Course 03: Infection Control ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Dermatology & Skincare Module 01: Basics of Dermatology Module 02: Skin Anatomy Module 03: Skin Nutrients Module 04: Diagnosis of Skin Disease Module 05: Skin Infections Module 06: Atopic Eczema Module 07: Care of Different Skin Types Module 08: Different Ethnicities Skin Care Module 09: Reducing Ageing Effects Module 10: Acne and Its Remedies Module 11: Seasonal Skin Care Module 12: Effect of the Sunburn and It's Remedies Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Dermatology & Skincare - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Dermatology & Skincare - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Dermatology & Skincare - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Dermatology & Skincare - CPD Accredited 3 Courses Bundle training.
Step into the world of efficient business operations with this CPD-accredited Administrative Management bundle, designed for those who manage, support or aspire to coordinate business functions with precision and confidence. This trio of expertly developed courses—Administrative Management, Organisational Leadership, and Workplace Confidentiality—offers structured knowledge aimed at enhancing your understanding of workplace processes, leadership responsibilities and confidentiality protocols. Whether you're sharpening your existing knowledge or branching into a new role, this course provides clear insight into how administrative roles help organisations run smoothly behind the scenes. Each module explores essential skills and decision-making processes that support effective office management, secure communication, and responsible leadership. The content is thoughtfully structured to suit learners in any business setting, with self-paced online delivery for maximum flexibility. If you're aiming to bring structure, clarity and professionalism into your administrative approach, this course bundle is a strong step forward. These comprehensive courses are available in this Administrative Management - CPD Accredited 3 Courses Bundle Course 01: Administrative Management Course 02: Organizational Leadership Course 03: Workplace Confidentiality ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Administrative Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Administrative Management - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 45 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Administrative Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management - CPD Accredited 3 Courses Bundle training.
The biomedical science field is booming, and employers want candidates who are ready to contribute across multiple domains. The All About Biomedical Science Mini Bundle equips you with core skills in Biomedical Engineering, Biology, Agriculture, Pharmacy Technician, and Report Writing—a unique combination that opens doors across healthcare, agriculture biotech, pharmaceuticals, and research. If you want to become indispensable in industries that blend biology and technology, this bundle is your fastest route to hireability. Description This comprehensive bundle covers the spectrum of biomedical science careers. Your technical foundation in Biomedical Engineering and Biology complements vital industry skills in Agriculture and Pharmacy Technician practices, preparing you for roles in diverse sectors like agricultural biotech, pharmaceutical production, and medical technology. Strong Report Writing skills ensure you can document research, clinical findings, and technical data professionally—an often overlooked but essential competency in biomedical science careers. Employers across pharmaceutical firms, agricultural companies, hospitals, and research labs highly value candidates who combine Biomedical Engineering, Biology, Agriculture, Pharmacy Technician, and Report Writing expertise. This bundle helps you build that powerful profile. FAQ Who should take this bundle? Students, recent graduates, and professionals targeting careers in biomedical science, pharmaceutical industries, agriculture biotech, and medical support roles. This bundle develops your skills in Biomedical Engineering, Biology, Agriculture, Pharmacy Technician, and Report Writing. Why include agriculture with biomedical science? Because biotech innovations increasingly span health and agriculture, creating new career pathways where knowledge of Agriculture supports biomedical advancements. How will report writing help me professionally? Clear, accurate Report Writing is key for communicating findings, ensuring compliance, and supporting decision-making in biomedical roles.
Discover UK insurance fundamentals with payroll, accounting, tax, data entry, and analysis in one clear online mini bundle. 🔹 Overview: The Insurance Fundamentals Mini Bundle provides learners with essential knowledge covering payroll, accounting, tax, data entry, and analysis—all tailored to the UK insurance context. This package offers a practical blend of financial and administrative skills for anyone aiming to support insurance operations. Whether you’re new to the insurance sector or enhancing your expertise, this bundle guides you through key processes that underpin insurance payroll and tax management. By combining data accuracy and analytical insight, learners can contribute confidently to smooth insurance workflows without leaving their desk. 🔹 Learning Outcomes: Understand payroll and tax procedures relevant to insurance Apply accounting principles to insurance sector finances Develop accuracy in data entry for insurance records Use data analysis to support insurance decision-making Learn UK-specific insurance financial regulations and practices Improve administrative skills for insurance operations support 🔹 Who is this Course For: Beginners aiming to enter the UK insurance industry Insurance administrators managing payroll and accounting tasks Professionals responsible for insurance data entry and analysis Staff needing clear understanding of insurance tax processes Individuals supporting insurance finance and payroll departments Employees improving skills for insurance operational roles Those interested in insurance sector financial and administrative work Career changers exploring insurance fundamentals online 🔹 Career Path: Insurance Administrator – £22,000–£30,000 per year Payroll Officer (Insurance Sector) – £23,000–£31,000 per year Insurance Data Analyst – £28,000–£37,000 per year Accounting Assistant (Insurance) – £24,000–£32,000 per year Tax Advisor (Insurance Sector) – £30,000–£40,000 per year Claims Processing Officer – £21,000–£28,000 per year
Property doesn't sell itself—though that would be lovely. This Estate and Letting Agent Training Mini Bundle combines legal, technical, and agent knowledge into one tidy package. From the laws that shape every sale to the surveys that underpin every valuation, this bundle is built for those aiming to understand the core mechanics of property work. Courses cover estate agency practices, land surveying, contracts law, and property law essentials. Whether you're preparing to enter the property market or wanting to sharpen your understanding of legal responsibilities, this bundle keeps things straight to the point—no waffle, no jargon, no hard hats required. Learning Outcomes: Understand essential property laws that affect letting and estate agency. Identify the legalities behind land and property agreements. Gain insight into land surveying and its importance in property. Learn contract law relevant to estate and letting agents. Recognise property industry rules and legislative frameworks. Develop foundational knowledge useful for property-related decision-making. Who Is This Course For: Aspiring estate agents seeking essential industry knowledge. Beginners exploring property and legal documentation. Professionals wanting to understand estate law foundations. Those interested in land use and property surveying basics. Individuals transitioning from customer service to property roles. Admin or office staff entering the property sector. Legal assistants dealing with land or contract documents. Career changers wanting an entry route into estate agency. Career Path: Estate Agent – Average Salary: £26,000 per year Lettings Negotiator – Average Salary: £24,000 per year Property Administrator – Average Salary: £23,500 per year Land Surveying Assistant – Average Salary: £28,000 per year Contracts Assistant – Average Salary: £30,000 per year Property Law Assistant – Average Salary: £29,000 per year