51816 Courses in Liverpool delivered Online

Half day refresher training for staff already C Card trained, registered and on the QES system. We will deliver this training via Teams and will send the link out before the training. We will cover: Reminder of how the C Card Scheme works and value of the scheme Confidentiality and the Fraser Guidelines Safeguarding and signposting The QES system Inclusive condom education New ordering system for stock and stock control If you haven't attended C Card provider training previously you can book on our new providers course by contacting jo@sexeducationcompany.org

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

The two-day Adult MHFAider® courses are tailored around supporting adults, and can be attended by anyone from age 16 upwards. A lot of the education settings we work with have now trained a number of Adult MHFAider®’s to support their colleagues as part of their whole-school/college approach to mental health and wellbeing.

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

This is an International Driver CPC - 7hours course - Vulnerable Road Users and it is suitable for LGV & PCV and will cover: Where Do We Encounter VRU’s? Who Are the VRU’s? Sharing Road Space, Route Planning, New Traffic Systems, Professional Drivers Role, Hazard Perception, Defensive Driving, Blindspots, Vehicle Safety Systems, Cyclists, Pedestrians, Motorcyclists, Horse Riders All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS5814/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

This 2h comprehensive online workshop is designed for analysts, researchers, and professionals eager to enhance their statistical modelling skills using R. The course focuses on practical application and interpretation of multiple regression models, enabling participants to build robust models and make data-driven decisions with confidence. What You’ll Learn: Foundations of Regression Analysis Explore the various types of regression and their applications in real-world scenarios. Assumptions of Linear Modelling Understand the critical assumptions underpinning linear models and how to test for them. Data Preparation Techniques Learn how to format and clean data effectively for use in multiple regression models. Model Fitting and Diagnostics Gain hands-on experience in fitting multiple linear regression models and evaluating their diagnostics using R. Handling Complex Data Tackle data transformation challenges and work with complex variables and interactions. Results Interpretation Master the interpretation of regression output to generate meaningful and actionable insights.

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level. If you work from home or are just wanted to improve yourself then look no further

Our CITB Online - Site Supervisors’ Safety Training Scheme (SSSTS) Refresher course is designed to give attendees a broad reminder of their responsibilities for health and safety on construction sites. Approved and endorsed by the United Kingdom Contractors Group, the SSSTS refresher course is a must for anyone who occupies a supervisory role on UKCG sites and wants to brush up on their knowledge of their legal responsibilities and the latest construction industry regulations. The SSSTS Refresher course has been created to provide existing supervisors, or those who are just entering into a supervisory role, with in-depth knowledge of health and safety legislation and procedures. If a candidate completed a full SSSTS training course up to 5 years ago, they will be required to attend a refresher programme. Prerequisites SSSTS certificates are of course valid for up to 5 years, but due to the ever-changing nature of the industry, it is recommended that staff stay up to date by enrolling on a refresher course long before the qualification expires. Instructions Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

Food Safety, Education and Social Care Training Courses  What You Need To Know About Food Allergies CPD Accredited, Interactive Short Course 2 hr session Do you serve food, or have people with known allergies in your school or on your team? In this webinar we will explain what food allergies are, and why it is vital for you to understand, for the health and safety, and indeed life, of the person involved Course Contents: What is a food allergy The 14 Allergens The Immune System Consequences of Food Allergies The importance of good food hygiene Benefits of this Short Course: More than 20% of the population in industrialized countries suffer from food intolerance or food allergy About two million people live with a diagnosed food allergy in the UK, and 32 million in the US 600,000 people in the UK have coeliac disease This course will teach you the importance of ensuring food is safe to eat for all, without causing significant pain or even death

For Excel users. Extend the capabilities of Excel with Macros and VBA code.