37496 Courses in Liverpool delivered Online

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00

H.323 training course description A hands on course covering IP telephony with H.323. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on H.323 protocols though, progressing from what H.323 is through signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, conferencing, and interoperability. Hands on practicals follow each major theory session. What will you learn Explain how H.323 works. Analyse H.323 packets. Deploy H.323 IP telephony solutions. Integrate H.323 with other telephony solutions. H.323 training course details Who will benefit: Technical staff working with H.323 Prerequisites: Voice Over IP Duration 2 days H.323 training course contents VoIP review Brief review of VoIP, IP, telephones and voice. RTP, RTCP, mixers and translators. What is H.323? The framework, Why H.323, history, H.323 standards and the ITU, H.323 versions 1,2,3,4, and 5, Annexes and Appendices, capabilities, services, How H.323 works, a basic call. H.323 protocol stack The overall framework, Audio codecs (H.7xx), Video codecs (H.26x), T.120 data conferencing. H.323 Architecture Endpoints: Terminals, MCUs, gateways. Gatekeepers, border and peer elements, design issues, signalling with and without gatekeepers. H.225 Packet format, ASN.1, Information elements, Call setup, Call control. Gatekeepers Gatekeeper features, admissions, address translation, bandwidth management, call routing, zones, administrative domains, gatekeeper discovery, call establishment, fast connect. RAS packet formats, RAS signalling. Alternate gatekeepers. H.245 Purpose, call control channel, relationship with H.225, message format, tunnelling. H.323 Supplementary services Conferencing: point to point, multipoint, hybrid, broadcast, H.332. H.450.x. Call transfer, diversion, hold and waiting. Remote device control (H.282, H.283). Capability exchange, Video. Security H.235. Authentication, privacy, transport layer level security. Interoperability Gateways, Inter working with PSTN, SIP and H323. H.246. Annexes and Appendices An overview.

RADIUS training course description A fast paced hands-on introduction to RADIUS. Moves from installation and configuration through to packet analysis and accounting. Practical exercises are spread throughout the course to maintain student interest. What will you learn Configure PPP and PAP/CHAP. Install and configure RADIUS servers. Describe how RADIUS works. Setup RADIUS accounting. Analyse RADIUS packets. Troubleshoot RADIUS installations. RADIUS training course details Who will benefit: Network Administrators. Support personnel. Anyone who will be working with RADIUS. Prerequisites: Knowledge of the TCP/IP protocols would be advantageous. Duration 2 days RADIUS training course contents What is RADIUS? AAA services, Authentication, Authorisation, Accounting, local AAA services, remote AAA services, What is RADIUS? RADIUS as a protocol, RADIUS as an architecture, RADIUS as a standard. Installing RADIUS RADIUS platforms, RADIUS servers, client server communications, services, daemons. Hands on Installing RADIUS and testing with NTRadPing. Server configuration Configuring clients on the server, shared secrets, usernames and passwords. IP address pools. Hands on Configuring a server and testing with NTRadPing. Client configuration Example clients, client configuration steps, enabling RADIUS, pointing clients to the server, shared secrets, example Cisco authentication, example Cisco authorization. Hands on Configuring clients for RADIUS. How RADIUS works RADIUS architecture, RADIUS and authentication, PPP, PAP, CHAP, RADIUS SUCCESS, RADIUS FAILURE, the RADIUS protocol stack, the RADIUS protocol, the RADIUS header, RADIUS codes, RADIUS attributes, ACCESS-REQUEST example, ACCESS-ACCECPT example, CHAP example, proprietary attributes, using unassigned type codes, RADIUS attribute 26, Cisco specific attributes. Hands on Analysing RADIUS packets, configuring PPP CHAP to work with RADIUS. RADIUS accounting Simplified operation, Accounting codes, Accounting attributes, client and server configuration for accounting. Hands on Configuring RADIUS accounting. RADIUS architectures Traditional architecture, multiple RADIUS servers for resilience, Proxy RADIUS servers, Realms, RADIUS in VPNs, RADIUS with 802.1x. Hands on Using multiple RADIUS servers, Proxies. Troubleshooting RADIUS General problem solving, basic tools, RADIUS troubleshooting, Common configuration errors, log files, RADIUS design and performance. Hands on Fixing RADIUS problems.

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Overview of Telesales Executive Training Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training.  This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone. Course Preview Learning Outcomes Learn how to make calls to potential clients to generate sales. Understand how to deliver effective sales presentations Learn the telemarketing techniques to achieve your sales target Be able to maintain up-to-date and accurate records of customer interactions Learn good telephone etiquette to make a positive impression on customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Telesales Executive Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Telemarketer Customer Service Advisor Telesales Agent Telesales Executive Telesales Representative Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Managemen Sales Metrics and Performance Managemen 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

CV Writing Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this CV Writing Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. CV Writing Training Introduction 00:01:00 CV Basics 00:01:00 Personal Profile Part 1 00:03:00 Personal Profile Part 2 00:04:00 Work Experience Part 1 00:02:00 Work Experience Part 2 00:02:00 Education & Qualifications 00:02:00 Skills & Abilities 00:03:00 Notable Experiences & Personal Achievements 00:02:00 Hobbies 00:01:00 References 00:02:00 Recap 00:02:00

Get to enter the field of education and training with the most in-demand skill set! The Level 3 Award in Education and Training (RQF) qualification will be your surefire way to achieve more incredible things in your professional life. Level 3 Award in Education and Training (RQF) qualification has all the extensive and all-embracing resources developed by industry experts and education enthusiasts. It will introduce you to various essential teaching topics, allowing you to begin building a successful teaching career. Furthermore, you will gain a globally recognised certificate that will add immense value to your personal and professional growth. The Level 3 Award in Education and Training (RQF) is a level 3 Award in Education and Training AET (previously PTLLS) that has been regulated by the UK government and granted by Focus, the UK's fastest-growing awarding organisation. Focus is a well-known awarding body controlled by Ofqual, ensuring professionalism and respect for the qualifications. Enrol today and grab this once-in-a-lifetime opportunity. Qualification Summary Qualification type: Focus Level 3 Award Qualification title: Focus Level 3 Award in Education and Training (RQF) Accreditation status: Accredited Level: 3 Guided Learning Hours (GLH): 48 Total Qualification Time (TQT): 120 Qualification number (QN): 601/6099/8 ****Qualification Curriculum**** **Level 3 Award in Education and Training (RQF)** Unit 1: Understanding Roles, Responsibilities and Relationships in Education and Training Unit 2: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Unit 5: Understanding Assessment in Education and Training Course Duration Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study, or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor, or tutor. The credit value, where given, for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Guided Learning Hours These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate provider of education or training. Guided Learning Hours for this qualification is 48. Assessment Unit 1: Understanding Education and Training Roles, Responsibilities, and Relationships You will be required to submit a written assignment that demonstrates your understanding of legal duties, equality and diversity, individual learning requirements, keeping a safe and helpful learning environment, and your position as a teacher and superior. Unit 2: Using and understanding comprehensive teaching and learning strategies in the classroom You must provide a written assignment that demonstrates your knowledge and comprehension of inclusive teaching and learning, as well as your grasp of your own role's strengths and limitations, how to inspire learners, ground rules, and teaching and learning resources. You'll need to do a 15-minute to one-hour micro-teach (which will be filmed and uploaded to your online learning account) teaching a session of your choosing to a group of at least three people. Unit 5 - Education and Training Assessment You will be required to submit a written assignment demonstrating your awareness of the goal of assessment, different assessment kinds, how to conduct assessments, understanding learner involvement in assessment, reasons for constructive feedback, and good assessment recording keeping. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal. Certification Successful candidates will be awarded a Level 3 Award in Education and Training (RQF) from Focus Awards Limited. Progression Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Who is this course for? Those who have already worked in the teaching profession The aspiring professionals who want to add new skills to their CV Individuals who want to start their career as a teaching assistant Requirements Level 3 Award in Education & Training (RQF) qualification does not have any specific entry requirements for students. However, you must be at least 19 years old or above to register and undergo an initial assessment. Career path Level 3 Award in Education & Training (RQF) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student

Our OISC Level 3 accreditation training course is designed as a two-day, extensive course. We offer participants a detailed look into immigration advice, following on from Level 2 OISC training. In this course we aim to cover the syllabus at Level 3 of OISC standards. Course Overview:   Our OISC Level 3 Training Course, a comprehensive two-day program designed to provide an extensive understanding of immigration advice at an advanced level. Building upon the knowledge acquired in Level 2 training, this course delves deeper into the intricacies of UK and EU immigration and asylum law, equipping participants with expert knowledge and skills. Our aim in this course is to cover the Level 3 syllabus as per the standards set by the Office of the Immigration Services Commissioner (OISC). By attending our training, you will gain a comprehensive understanding of the advanced structures and frameworks of UK immigration law. We will explore the complexities of asylum and human protection law, as well as the European Economic Area (EEA) Regulations 2006.   Looking to fast track your OISC Level 3 training? Join our 1 day fast track training course   Course joining links, materials and instructions are sent out 24hours before the course starts. What is included in the OISC Level 3 Syllabus? The OISC Level 3 Training introduces new learning objectives for immigration adviser applicants. The course includes: Advanced structures and frameworks of UK immigration law Asylum and Human Protection law European Economic Area (EEA) Regulations 2006 Appeals and High Court proceedings   Join over 92% of satisfied customers who found their training with IAS useful and beneficial. You will also be provided with training materials to keep after completing the course.   Who can attend the OISC Training Level 3 classes? The OISC Training Level 3 seminars cover complicated immigration frameworks and processes. Although no previous qualification is needed to attend these courses, participants should have completed Level 1 and Level 2 assessments before progressing with this last step. The OISC Level 3 Training course is aimed at those who wish to obtain in-depth knowledge on UK and EU immigration law.

BGP training course description A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. What will you learn Connect enterprises to the Internet, and ISPs to each other. Describe how BGP works. List, describe and configure the main BGP attributes. Implement and troubleshoot BGP. Work with route aggregation and calculate CIDR prefixes in seconds. Influence traffic paths with BGP. BGP training course details Who will benefit: Anyone who will be working with BGP. Prerequisites: TCP/IP Foundation for engineers Definitive IP routing for engineers. Duration 5 days BGP training course contents Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.

Become a Masterful Waiter with Our Exclusive Waiter Training Diploma Bundle Start on a journey to becoming a top-notch waiter with our comprehensive Waiter Training Diploma, designed to transform you into a hospitality professional. This Waiter Training online course equips you with the theoretical knowledge and finesse to excel in the dynamic world of food service. Along with this Waiter Training, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Learning Outcomes: Grasp the fundamentals of the food service industry and the role of waiters. Master the art of creating a positive first impression on guests, essential for successful waiter training. Develop and maintain a calm and friendly demeanor, crucial for effective waiter training. Implement effective personal health and hygiene practices to ensure food safety, a key aspect of waiter training. Adhere to strict sanitary food handling procedures to prevent contamination, an essential skill in waiter training. Enhance personal skills such as communication, teamwork, and problem-solving, all of which are valuable assets for waiter training. This Waiter Training Bundle Consists of the following Premium courses: => Course 01: Waiter Training Course => Course 02: Concierge => Course 03: Level 2 Food Hygiene and Safety Course => Course 04: Food Labelling Regulations Training => Course 05: Food Allergen Awareness => Course 06: HACCP Training => Course 07: Vegan(Vegetarian) Diet => Course 08: Public Speaking and Presentation Skill Course => Course 09: Customer Relationship Management => Course 10: Leadership Skills for The Future => Course 11: Time Management So, enrol in this Waiter Training bundle now to advance your career! The curriculum of Waiter Training: Essential Skills for Providing Excellent Customer Service Bundle Course 01: Waiter Training Course Module 01: Facts about Food Service Business and waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations =========>>>>> And 10 More Courses <<<<<========= Key features of this Waiter Training bundle: This Waiter Training bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Waiter Training is entirely online 24/7 Learner support Start on Your Waiter Training Journey Today. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Waiter Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Waiter Training course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Waiter Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Waiter Training course, it can be studied in your own time at your own pace. Career path Having these Waiter Training various expertise will increase the value of your CV and open you up to multiple job sectors: Waiter/Waitress: £18,000-£25,000 Head Waiter/Waitress: £22,000-£30,000 Restaurant Manager: £30,000-£40,000 Food and Beverage Manager: £35,000-£45,000 General Manager: £40,000-£50,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Waiter Training Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.