754 Courses in Leeds delivered Online

Freelancing on UpWork Course Overview This course on Freelancing on UpWork provides a comprehensive introduction to successfully launching and growing a freelance career using one of the world’s leading online platforms. Learners will explore essential strategies for creating a compelling profile, identifying suitable jobs, crafting effective proposals, and mastering pricing techniques to secure projects. The course equips individuals with the knowledge to build a strong presence, communicate professionally with clients, and enhance their reputation for sustained freelance success. Upon completion, learners will gain confidence in navigating UpWork’s system and understanding how to optimise their chances of winning contracts, enabling them to establish a reliable freelance income and expand their professional opportunities. Course Description Designed for aspiring freelancers, this course covers every step of engaging with UpWork’s platform effectively. Topics include creating a professional and attractive profile tailored to target clients, understanding how to submit well-crafted proposals that highlight relevant skills, and managing pricing strategies to remain competitive while maximising earnings. Additionally, learners will examine the benefits of account upgrades and how to close sales successfully. The course combines detailed explanations and illustrative examples to enhance understanding and develop key freelancing skills such as client communication, project selection, and reputation management. By the end of the course, participants will be able to confidently manage their freelance projects on UpWork and take control of their career progression within the gig economy. Freelancing on UpWork Curriculum Module 01: Introduction & Overview Module 02: Setting Up Your UpWork Profile Module 03: Submitting Proposals To Jobs Module 04: Pricing, Upgrading & Closing Sales Module 05: Conclusion (See full curriculum) Who is this course for? Individuals seeking to start a freelance career on UpWork. Professionals aiming to expand their client base and income sources. Beginners with an interest in digital freelancing and remote work. Entrepreneurs wanting to understand freelance marketplaces. Career Path Freelance Consultant Remote Project Specialist Digital Marketing Freelancer Content Creator or Copywriter Web Developer or Designer Virtual Assistant Independent Contractor in Various Industries

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

End of Life Care Course Overview The "End of Life Care" course offers a comprehensive foundation in providing care to individuals at the end of life. Learners will explore key aspects such as the availability of services, advanced care planning, and the goals of care. This course addresses various medical conditions, including physical and neurological illnesses, while also highlighting the importance of communication, psychosocial, and spiritual care. Upon completion, learners will have a thorough understanding of the necessary skills and knowledge to offer quality care during this sensitive time, ensuring individuals and their families receive respectful, empathetic, and professional support. Course Description This course covers a broad range of topics essential for providing quality end-of-life care. Learners will study the availability of care services, the importance of advance care planning, and the various goals of care tailored to individual needs. The curriculum includes an in-depth examination of physical and neurological illnesses, as well as the holistic assessment of care needs. Additionally, learners will focus on effective communication techniques, spiritual and psychosocial care, and legal aspects surrounding end-of-life decisions. By the end of the course, learners will be equipped with the skills to navigate sensitive end-of-life situations, ensuring compassionate care is delivered across all aspects of patient wellbeing. End of Life Care Curriculum Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of end-of-life care. Professionals aiming to specialise in palliative or hospice care. Beginners with an interest in healthcare, particularly in the field of end-of-life care. Those wanting to contribute to improving quality of life in critical care settings. Career Path Palliative Care Specialist Hospice Care Worker Care Manager in End-of-Life Settings Social Worker for End-of-Life Services Health and Social Care Advisor for Elderly and Terminally Ill Individuals

Canine Communication Course Overview This Canine Communication course offers a comprehensive introduction to understanding how dogs communicate, both with their own kind and with humans. Learners will explore canine behaviour, body language, emotions, and socialisation, gaining vital insights into canine psychology and intelligence. The course equips learners with essential knowledge to interpret dog signals accurately, promoting better relationships between dogs and their owners or handlers. Whether you are a dog enthusiast, pet owner, or professional working with animals, this course enhances your ability to recognise and respond to canine communication effectively. By the end of the course, learners will be confident in identifying signs of canine wellbeing and distress, helping to ensure the welfare and happiness of dogs in various environments. Course Description Delving deeper into the fascinating world of canine behaviour, this course covers key topics such as the evolution of dogs, their cognitive abilities, and the critical role of socialisation in shaping behaviour. Students will learn to decode canine body language and emotional cues, developing an understanding of how dogs express themselves non-verbally and interact with humans. The curriculum also examines the psychological aspects of dogs, highlighting the importance of recognising signs of suffering and emotional distress. Furthermore, the course explores the responsibilities of dog owners and essential skills for anyone working with dogs professionally. Delivered in a structured, engaging format, this course develops the theoretical knowledge needed to foster strong, empathetic connections between humans and dogs. Canine Communication Curriculum: Module 01: Introduction to Canine Evolution Module 02: Introduction to Canine Intelligence Module 03: The Importance of Socialisation Module 04: Canine Communication Module 05: Canine Psychology Module 06: Dog Communication and Body Language Module 07: Communication Between Dogs and Humans Module 08: Canine Emotions and Signs of Suffering Module 09: The Role of a Dog Owner Module 10: Essential Skills for Working With Dogs (See full curriculum) Who is this course for? Individuals seeking to better understand dog behaviour and communication. Professionals aiming to enhance their knowledge for careers in animal care or training. Beginners with an interest in canine psychology and dog welfare. Pet owners wanting to improve their relationship with their dogs. Career Path Dog Trainer or Behaviourist Animal Welfare Officer Canine Therapist or Rehabilitation Specialist Veterinary Assistant Pet Care Professional Dog Walking and Boarding Services

Embark on a fulfilling career with our Nursing Assistant course. Learn effective communication, patient care, medication administration, and more. Equip yourself with vital skills for healthcare excellence and career growth in nursing.

Are you ready to elevate your professional skills and make a lasting impact in your career? Our Business Proposal Writing Diploma is meticulously designed to equip you with the expertise needed to craft compelling, persuasive, and successful business proposals. This comprehensive course covers every aspect of proposal writing, ensuring you have the knowledge and confidence to secure business opportunities and drive your organization forward. Key Features: CPD Certified Developed by Specialist Lifetime Access This Business Proposal Writing Diploma course teaches you how to create effective business proposals. You'll start by understanding what makes a good proposal and why they are important. You'll then learn how to begin the writing process, gather and organize necessary information, and create a structured outline. The course will improve your writing skills, focusing on clarity and persuasiveness. You'll practice drafting the proposal, ensuring it is clear and professional. Additionally, you'll learn how to proofread and edit your work to eliminate errors and improve readability. Finally, you will learn how to review your proposal for completeness and add finishing touches to make it stand out. By the end of the course, you will be able to write professional, convincing business proposals that meet your goals. Course Curriculum Module 01: Understanding Proposals Module 02: Beginning the Proposal Writing Process Module 03: Finding Facts Module 04: Preparing an Outline Module 05: Writing Skills (I) Module 06: Writing Skills (II) Module 07: Writing the Proposal Module 08: Proofreading and Editing Module 09: Checking Module 10: Adding the Final Touches Learning Outcomes: Grasp the essentials of business proposals and their significance. Initiate the proposal writing process with confidence and clarity. Gather and analyse crucial facts for informed proposal development. Develop structured outlines to guide proposal creation effectively. Enhance writing skills for clear and persuasive communication. Polish proposals with thorough proofreading, editing, and final touches. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring proposal writers Business development professionals Entrepreneurs seeking funding Corporate executives Project managers Career path Business Development Manager Proposal Writer Grant Writer Bid Coordinator Content Strategist Sales Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Digital Communication skills? If yes, then you have come to the right place. Our comprehensive course on Digital Communication will assist you in producing the best possible outcome by mastering the Digital Communication skills. The Digital Communication course is for those who want to be successful. In the Digital Communication course, you will learn the essential knowledge needed to become well versed in Digital Communication. Our Digital Communication course starts with the basics of Digital Communication and gradually progresses towards advanced topics. Therefore, each lesson of this Digital Communication course is intuitive and easy to understand. Why would you choose the Digital Communication course: Lifetime access to Digital Communication course materials Full tutor support is available from Monday to Friday with the Digital Communication course Gain a complete understanding of Digital Communication course Accessible, informative Digital Communication learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Digital Communication Study Digital Communication in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Digital Communication course Curriculum Breakdown of the Digital Communication Course Module 01: Effective Business Communication Module 02: Ethics and Business Communication Module 03: Communication Across Cultural Borders Module 04: Collaborative Media and Technologies Module 05: Digital Channels for Business Messages Module 06: Business Problems Module 07: Structure and Cultural Diversity CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Communication course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Digital Communication. It is also great for professionals who are already working in Digital Communication and want to get promoted at work. Requirements To enrol in this Digital Communication course, all you need is a basic understanding of the English Language and an internet connection. Career path The Digital Communication course will enhance your knowledge and improve your confidence. Digital Marketing Specialist: £25,000 to £45,000 per year Social Media Manager: £25,000 to £40,000 per year Content Marketing Manager: £30,000 to £50,000 per year E-commerce Manager: £35,000 to £60,000 per year Digital Communications Manager: £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Imagine being able to understand human behaviour and emotions, and use that knowledge to improve your personal and professional relationships. Our Behaviour Management & Emotional Intelligence course offers just that, by providing you with a comprehensive understanding of human behaviour, intelligence, emotions, and communication. With this course, you can develop practical skills to manage your emotions and those of others, leading to better teamwork and communication. Whether you are a business professional, educator, or parent, this course offers valuable insights into human behaviour and emotional intelligence. By enrolling in this course, you will learn about the evolutionary perspective of human behaviour, variations in intelligence, learning and conditioning, and much more. Our course also covers the neuro-linguistic programming (NLP), an effective tool to change negative behaviours and improve communication. With Behaviour Management & Emotional Intelligence course, you can master the art of influencing and understanding people, leading to a more productive and fulfilling life. Learning Outcomes: After completing this course, you will be able to: Understand basic psychological processes and human behaviour Analyse variations in human intelligence and their impact on behaviour Apply learning and conditioning principles in real-life situations Understand the importance of language and communication in human interactions Develop strategies for managing stress, anger and conflict Apply the principles of emotional intelligence to improve personal and professional relationships Along with the Behaviour Management & Emotional Intelligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Module Attributes: Each topic has been developed to provide more information in less time. This makes it easier for students to grasp the fundamental concept and apply it to a variety of situations. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve their communication and leadership skills Educators looking to enhance their understanding of student behaviour and improve classroom management Parents looking to improve their relationship with their children and manage emotions more effectively Anyone interested in gaining a comprehensive understanding of human behaviour and emotional intelligence Requirements To enrol in this Behaviour Management & Emotional Intelligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Behaviour Management & Emotional Intelligence. Human Resources Manager - £40,000- £60,000 Social Worker - £32,000- £60,000 Teacher - £30,000- £60,000 Sales Manager - £35,000 - £60,000 Customer Service Manager - £30,000 - £70,000 Psychologist - £36,000- £70,000 Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Behaviour Management & Emotional Intelligence course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is Free and international students need to pay £9.99 to get their hardcopy certificate.

Construction sites are busy, high-risk environments where clear communication can make all the difference. Our Construction Site Signalling Course is designed to help learners grasp the crucial concepts of site signalling with precision and confidence. Whether it’s directing vehicles, guiding cranes, or ensuring safe movement of materials, knowing how to signal effectively is key to maintaining order and avoiding costly delays or accidents. This course breaks down the essential rules and responsibilities of signallers, traffic marshals, and banksmen in a clear, easy-to-follow format. With straightforward guidance on industry-standard hand signals, positioning, visibility, and communication protocols, it’s tailored for anyone looking to build foundational understanding in a straightforward and professional manner. Ideal for those entering the construction sector or refreshing their knowledge, this course supports safety, clarity, and strong on-site communication. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Key Features CPD Accredited Quality License Endorsed Certificate Available Upon Course Completion Course Curriculum: Introduction Traffic Risk Assessment Essential Signals for Banksman Reversing Vehicles Health and Safety Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Accredited PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in Construction Site Signaling Essentials Training at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Site Signaling course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Construction Site Signaling course is open to all, with no formal entry requirements. Career path Upon successful completion of the Construction Site Signaling Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification from One Education Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

About Course Business Etiquette Course for the Modern Workplace Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. Learning Outcomes In this Business Etiquette course, you will learn to converse confidently, write persuasively, and listen attentively. You'll also discover the value of professionalism in areas like social media, punctuality, and meeting preparation. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, this course will equip you with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! What Will You Learn? Enhance professional communication skills Improve professional image with dress code and grooming Master business dining etiquette Conduct effective meetings Increase overall professionalism and confidence. Course Content Introduction to Business Etiquette Introduction to Business Etiquette Professional communication Professional communication Impression and Professional Image Impression and Professional Image Business Dress code and Grooming Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dressing and Networking Manners for Special Occasions and Events Dining etiquette Dining etiquette Meeting etiquette Meeting etiquette Conclusion Conclusion A course by Xpert Learning RequirementsNo specific requirement. Audience Professionals seeking to enhance their professional image and communication skills. Individuals starting a new job or seeking a promotion. Students transitioning into the professional world. Entrepreneurs looking to build a professional network. Anyone interested in personal and professional growth. Audience Professionals seeking to enhance their professional image and communication skills. Individuals starting a new job or seeking a promotion. Students transitioning into the professional world. Entrepreneurs looking to build a professional network. Anyone interested in personal and professional growth.