Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating
Are you already on your way in your Facilities Management career? Are you looking to advance into the next professional level in Facilities Management? This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
This course will teach you the fundamentals of Jenkins and how to continually implement and deploy codes in a DevOps environment. You will also learn how to integrate automated tests to verify the build pipelines and set up code quality reporting.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
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Dive into the intricacies of sustainable operations, covering vision's importance, leadership in operations management, systematic frameworks, and principles. The course includes a thorough review of operations management models, insights into the value chain's origins and evolution, and a focus on sustainability within integrated supply chain management. After the successful completion of the course, you will be able to learn about the following,⦠The importance of vision in achieving real change towards sustainability⦠Working as an agent of change⦠Developing leadership through operations management⦠Review of systematic frameworks for operations management ⦠Coverage of key operations management principles and issues ⦠Selection of operations management models ⦠Overview of the value chain model: origins, evolution, globalization ⦠Role of sustainability in integrated supply chain management. This course offers a comprehensive introduction to Sustainable Operations, delving into vision-driven change, leadership development, systematic frameworks, and key principles. Participants will explore operations management models, the value chain, and the crucial role of sustainability in integrated supply chain management. This course equips participants with the foundational knowledge to drive sustainability in operations. From understanding the importance of vision to navigating key principles and supply chain dynamics, participants will gain the expertise needed for roles such as Sustainable Operations Manager and Supply Chain Sustainability Analyst. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Sustainable Operation Management Self-paced pre-recorded learning content on this topic. Introduction to Sustainable Operations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Sustainable Operations Manager Supply Chain Sustainability Analyst Operations Leadership Consultant Visionary Change Agent Sustainable Supply Chain Coordinator Operations Development Specialist Sustainability Integration Manager Global Operations Strategist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
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Microsoft Project Orange Belt® 2016: Virtual In-House Training This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's PMBOK® Guide and the Practice Standard for Scheduling. What you Will Learn You'll learn how to: Understand what's new in Project 2016 Explain where Project 2016 fits in the Microsoft® EPM solution Initialize Project 2016 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Introductions Course structure Course goals and objectives Concepts of Project Management Getting Started with Project 2016 Project 2016: What's New and General Overview Setting Up a New Project Schedule (templates, options, save, etc.) Setting the Project Calendar Entering Tasks The planning processes Importing tasks (Word, Excel, SharePoint) Synchronizing with SharePoint Tasks List Creating and managing the WBS (include tasks, manually scheduled tasks, summary tasks, milestones, and custom WBS coding) Entering Estimates Tendencies in estimating The rolling wave approach Entering duration and work estimates Types of tasks Entering Dependencies The principle of dynamic scheduling Choosing the right Type of dependency Entering dependencies in Project 2016 Different applications of dependencies Entering Deadlines, Constraints, and Task Calendars Use of deadlines and constraints Entering deadlines and constraints in Project 2016 Entering Resources and Costs Types of resources Entering resources in Project 2016 Calendars and resources Entering costs in Project 2016 Entering Assignments Assignments in a schedule Assignments and task types Entering assignments in Project 2016 Assignments, budgets, and costs Optimizing the Schedule The critical path method (CPM) and the resource critical path (RCP) Resource leveling Optimizing time, cost, and resources in Project 2016 Updating the Schedule The baseline Updating strategies and situations Prepare the status and forecast report in Project 2016 Reporting Using reports Using Visual Reports Formatting and printing in Project 2016 Customizing fields in Project 2016 Earned Value Management (EVM) Overview of EVM Applying EVM with Project 2016 Evaluating the Project Evaluating the project performance Project benefits and results Templates for future projects Summary and Next steps Tools and checklist Best practices checklist Certification options