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Cabin Crew Training Course Online at QLS Level 5
By Lead Academy
In this course you will explore the world of Aviation from safety procedures and passenger service to emergency response and inflight operations. From this course, you will develop the skills and knowledge necessary to become a skilled cabin crew. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the aircraft types and relevant cabin crew functions Understand about recall emergency and safety procedures Learn about cabin crew process and fundamental aspects of air hostess Get a hold on crew member coordination and communication Able to understand customer service and managing passenger interactions Learn about safety and emergency procedures( with virtual cabin walkthrough - narrow and wide-body aircraft) General understanding of the carriage of harmful goods and the risks associated with it Understand the ability and intensity required to work in the aviation industry Gain knowledge around airline employment glossary and airline industry terms Know how to handle dangerous goods and understand safety regulations Cabin Crew Training Course at QLS Level 5 Course Overview Do you want to travel the world while you work? Do you want to work with people from different walks of life? The cabin crew online course will help you in understanding airline safety and security, aircraft emergency situations, steps to deal with passengers, cabin service selling techniques, and how to make passenger announcements. By the end of this course, you will have good knowledge of the cabin crew profession, its origins, current practices, and the ability to manage passenger interactions in a variety of circumstances. Who should take this course? This online cabin crew course is ideal for those who want to pursue a profession in aviation or anyone who wants to enhance their existing skills. It is apt for those who want to explore the world and interact with new people across different countries. Entry Requirements There are no academic entry requirements for this cabin crew at QLS level 5 course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This cabin crew at QLS level 5 course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1 : Introduction to Cabin Crew Module 1 : Introduction to Cabin Crew Module 2 : The Fun Side And Not So Fun Side Being An Air Hostess Module 2 : The Fun Side and Not So Fun Side Being an Air Hostess Module 3 : Duties and Responsibilities of Cabin Crew Module 3 : Duties and Responsibilities of Cabin Crew Module 4 : Procedures Before and After Each Flight Module 4 : Procedures Before And After Each Flight Module 5 : Essential Communication Skills Module 5 : Essential Communication Skills Module 6 : Improving Passenger Service Skills Module 6 : Improving Passenger Service Skills Module 7 : Other Essential Skills of a Cabin Crew Module 7 : Other Essential Skills of a Cabin Crew Assessment Assessment - Cabin Crew Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Occupational Therapy is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Occupational Therapy consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note that this Occupational Therapy does not entitle you to join the HCPC register or acknowledged as occupational therapist. Through this course you will come across all the basic guidelines of occupational therapy to boost and shine your knowledge in this particular field of Occupational Therapy and it will add your CPD points. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Occupational Therapy doesn't entitle you to practise as an expert in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module: 01 About the Course & Instructor 00:06:00 What is Occupational Therapy? 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:07:00 Working with Children 00:06:00 The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Module: 02 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Professional Development 00:05:00 Personal & Academic Development 00:05:00 Module: 03 Alternative Career Options 00:09:00 A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00 Mock Exam Mock Exam - Occupational Therapy 00:20:00 Final Exam Final Exam - Occupational Therapy 00:20:00 Assignment Assignment - Occupational Therapy 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
In today's fast-paced world, understanding Diet and Nutrition has become more crucial than ever. A Diploma of Diet and Nutrition Course equips individuals with vital knowledge and skills to navigate through the complexities of modern dietary patterns. With modules covering a spectrum from Macronutrients to Nutrition for Prevention and Management of Chronic Diseases, this course provides a comprehensive understanding. In the UK, where Food Consumption Trends are constantly evolving, there's a pressing need for professionals proficient in guiding individuals towards healthier lifestyles. Completing this course not only enhances personal well-being but also opens doors to lucrative career opportunities. With an increasing emphasis on health and wellness, the demand for qualified nutritionists is on the rise. In fact, job prospects in the field have seen a significant uptick, with a reported 20% increase in job opportunities over the past five years. Graduates can expect competitive salaries, with entry-level positions fetching around £25,000 annually, and experienced professionals commanding upwards of £40,000 per year. This course not only fosters personal growth but also contributes to the overall health landscape, making it an indispensable asset in today's society. Key Features: CPD Certified Diet and Nutrition Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Diet and Nutrition Module 02: Macronutrients Module 03: Micronutrients Module 04: Food Consumption Trends in the UK Module 05: Nutrition for Pregnant Women Module 06: Nutrition for Children Module 07: Diet and Nutrition for Adolescence and Adulthood Module 08: Nutrition Fitness and Sports- Part 1 Module 09: Nutrition Fitness and Sports- Part 2 Module 10: Metabolism, Digestion & Absorption Module 11: Weight Control Management Module 12: Ketogenic Diet Module 13: Digestive System Disorders Module 14: Nutrition for Prevention and Management of Chronic Diseases Module 15: The Role of Nutritionist Learning Outcomes: Analyze macronutrient compositions for effective dietary planning and guidance. Evaluate micronutrient significance in maintaining optimal health and preventing deficiencies. Assess and interpret food consumption trends specific to the UK population. Apply nutritional principles for pregnant women, promoting maternal and fetal well-being. Implement age-specific nutrition strategies for children, adolescence, and adulthood. Demonstrate knowledge in nutrition for fitness, sports, and metabolic functions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma of Diet and Nutrition course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma of Diet and Nutrition. Moreover, this course is ideal for: Individuals interested in understanding nutrition's impact on health and well-being. Parents seeking knowledge on nutrition for their children's optimal development. Fitness enthusiasts aiming to integrate nutrition for improved performance and health. Those intrigued by the ketogenic diet and its potential benefits. Anyone keen on preventing and managing chronic diseases through nutritional strategies. Requirements There are no requirements needed to enrol into this Diploma of Diet and Nutrition course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma of Diet and Nutrition course. Career path After finishing this Diploma of Diet and Nutrition course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Diet and Nutrition are: Nutritionist - £25K to 40K/year. Dietician - £25K to 35K/year. Health Coach - £20K to 35K/year. Sports Nutritionist - £25K to 45K/year. Public Health Nutritionist - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 3, 4 & 5 Occupational Therapy
By Imperial Academy
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Description: Microsoft Office products are considered as the gold standard for businesses across the globe. It has been proclaimed by people as the best program especially for working. Learning about the functionality of this program will help you survive the professional world. Through this course, you will learn all the essential skills, knowledge, and information about Microsoft Office 2010. You will learn how to make use of all the programs and features of Microsoft Office. Then you will learn how important Microsoft suites of the program can have an impact on its user. You will gain necessary skills, knowledge and information of Microsoft Word, Excel, Access, PowerPoint and Outlook. Who is the course for? New staff or workers who want to learn about the Microsoft Office Programs People who have an interest in all the features of the Microsoft Office Applications Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2010 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry you are in, such as: Account Officer Administrative Assistant businessman Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Senior Manager. Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Word 2010 for Beginners 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 00:30:00 Module Ten - Formatting Your Data 01:00:00 Module Eleven - Advanced Formatting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2010 for Beginners 00:00:00 Microsoft PowerPoint Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft PowerPoint 2010 for Beginners 00:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Getting Started With Access 01:00:00 Module Three - Using the Access Interface 01:00:00 Module Four - Working with Database Objects 01:00:00 Module Five - Creating Tables 01:00:00 Module Six - Working with Tables 01:00:00 Module Seven - Creating Forms 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Creating Reports 01:00:00 Module Ten - Creating Queries 02:00:00 Module Eleven - Managing Your Database 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access 2010 for Beginners 00:00:00 Microsoft Outlook Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Develop your dream career as an athlete's agent with the Athlete Management training course. In this detailed training course you learn; how to guide and manage your clients career and commercial decisions, with further knowledge on growing your athlete management agency. The Athlete Management training course covers everything from; management, problem-solving and creative decision making to commercial analysis and strategic client management. Your Learning Goals: Learn about the sports agent industry Understand the duties and responsibilities of a sports agent Understand the social and economic welfare required for sports agents Learn about the different types of sports agents and their services Learn about the sports agency model Learn about the law duties of sports agents Discover the skills required to be an effective sports agent Understand the importance of networking. Who is this Course for? Athlete Management Training is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module : 01 Introduction to Sports Agent Industry 00:15:00 Sports Agent 00:30:00 Duties and Responsibilities of a Sports Agent 00:15:00 Functions of a Sports Agency 01:00:00 Characteristics of a Sports Agency 01:00:00 Different Types of Sports Agents and Services 01:00:00 The Social and Economic Weight of Sports Agents 02:00:00 Module : 02 Sports Agency Model 00:30:00 Statutory and Common Law Duties on Sports Agents 00:30:00 Sports Agents' Representative Bodies 00:30:00 Brand Building and Management 00:15:00 Networking and Sponsorship 00:08:00 Skills Required for Sports Agents 00:30:00 How to Become a Sports Agent 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Sales Administration Skills
By Compliance Central
Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
