2083 Courses in Edinburgh delivered Online

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embarking on the "New Manager Course" is imperative in the contemporary world, where effective leadership is the linchpin of organizational success. This course equips aspiring managers with vital skills such as communication, performance management, and adaptive leadership styles. In a job market with a 15% surge in demand for skilled new manager, acquiring these competencies is not just beneficial but essential. The average annual salary for new manager in the UK, hovering around £45,000, makes this Management for New Manager course a gateway to lucrative opportunities. With modules focusing on self-care, problem-solving, and embracing change, the New Manager Course addresses contemporary challenges. Graduates emerge well-prepared to navigate uncertainties and contribute significantly to the evolving landscape of modern management. Don't miss the chance to elevate your career and step into the world of new manager, where competence is key. Key Features This Management for New Manager Course Includes: This Management for New Manager Course is CPD Certified. Free Certificate from Reed CIQ Approved Management for New Manager Course. Developed by Specialist Lifetime Access Course Curriculum Management for New Manager Module 01: Effective Management: An Overview Module 02: Building Effective Communication and Relationships Module 03: Performance Management and Goal Setting Module 04: Effective Delegation and Time Management Module 05: Leadership Adaptability and Styles Module 06: Conflict Resolution and Team Building Module 07: Managerial Self-Care and Personal Development Module 08: Embracing Change and Uncertainty Module 09: Problem-Solving Strategies Module 10: The Art of Coaching Module 11: Toolkit for New Managers Learning Outcomes: After completing this Management for New Manager Course, you will be able to: Enhance understanding of effective management principles for new manager. Develop robust communication and relationship-building skills crucial for management roles. Master goal setting, performance management, delegation, and time management techniques. Explore various leadership styles and cultivate adaptability in leadership approaches. Acquire strategies for team building, conflict resolution, and fostering collaboration. Implement personal development practices and self-care routines to sustain effectiveness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Management for New Managers 3:08:24 1: Module 1 Effective Management: An Overview Preview 16:58 2: Module 2 Building Effective Communication and Relationships 17:28 3: Module 3 Performance Management and Goal Setting 18:41 4: Module 4 Effective Delegation and Time Management 14:01 5: Module 5 Leadership Adaptability and Styles 14:26 6: Module 6 Conflict Resolution and Team Building 19:05 7: Module 7 Managerial Self-Care and Personal Development 17:55 8: Module 8 Embracing Change and Uncertainty 16:23 9: Module 9 Problem-Solving Strategies 15:33 10: Module 10 The Art of Coaching 18:19 11: Module 11 Toolkit for New Managers 17:35 12: CPD Certificate - Free 01:00 13: Leave A Review 01:00 Who is this course for? This Management for New Manager course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Management for New Manager. Moreover, this course is ideal for: Aspiring or newly appointed managers seeking foundational management skills. Professionals transitioning into managerial roles for the first time. Individuals aiming to excel in leadership positions within their organisations. Graduates or mid-career professionals stepping into managerial responsibilities. Team members identified for managerial advancement and skill development. Requirements There are no requirements needed to enrol into this Management for New Manager course. We welcome individuals from all backgrounds and levels of experience to enrol into this Management for New Manager course. Career path After finishing this Management for New Manager course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Management for New Manager are: Project Coordinator - £25K to 35K/year. Sales Manager - £30K to 50K/year. Operations Supervisor - £26K to 40K/year. HR Advisor - £24K to 38K/year. Retail Store Manager - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

About this Training Course This 3 full-day course will provide insights into many aspects of operating the modern refinery as a business. This will include technical information on refining processes, crude oils and processing options, the place of the refinery in the value chain, refinery cost structure and management, optimization and profit margin, energy and oil loss reduction. This course will also address important management tools and techniques used for economic evaluations in refineries including future trends. This course will include presentations, simulations, a trading game, and exercises. This is an interactive session where participants can propose relevant topics upfront to discuss during class. This course can be further tailored for inexperienced or experienced personnel. Further customization can also include addressing a specific refinery, plant or unit. The option for post-course consultancy or help-desk support is also available. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By participating in this highly intensive course, participants will be able to: Understand the main functions in refining processes, configurations and its operating characteristics Analyse the choice of crude, processing options and desired products and product quality parameters Closely review refinery economics and planning, margins, costing & valuation including trading Apply the methodology of refinery optimization and product improvement Gain an application of analytical tools to refinery management, supply chain and their economic drivers Appreciate the current challenges, opportunities and future trends impacting the refining industry Target Audience This course will benefit all refinery technical personnel, operations' process engineers and process managers, technical services engineers and managers, refinery planners, newly-hired refinery personnel and current semi-technical personnel who require introductory training to acquire the broader perspective of refinery economics and supply. Course Level Basic or Foundation Trainer Your expert course leader is a passionate world-class expert with 35 years of international experience in Crude Oil, Refinery Planning and Masterplanning, Process Modelling, LP Modelling and Optimization Best Practices. He has a sound understanding of refinery processes and economics. After retiring from Shell in 2020, he is now a principal consultant for Crude Oil & Refinery Modelling. He enjoys dealing with challenging technical problems and opportunities to deliver value through practical solutions. He has a hands-on mentality, is flexible and builds strong relationship with clients. During his career, he coached many engineers and delivered countless inhouse and external courses on crude oil, hydrocracking and general refinery processes and economics at the Shell Open University and many other client locations. He authored and co-authored several publications and presentations at international conferences and has three patents to his name. He understands how to deliver outstanding services in sometimes difficult cultural and commercial situations, having worked for clients around the world. He works effectively in multi-disciplinary teams, has strong analytical and problem-solving skills as well as excellent consulting, facilitation and interpersonal and multilingual skills. He has an MSc in Chemical & Agricultural Engineering (cum laude) and a BSc in Chemical & Agricultural Engineering from the University Ghent, Belgium. He is currently the Principal Consultant for Crude Oil & Refinery Modeling at Petrogenium, the international, independent, technical consultancy in oil refining, petrochemicals, oil & gas production & renewable resources. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Introduction to Design Thinking: On-Demand Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell. This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project. What you will Learn At the end of this program, you will be able to: Explain the underlying principles and value of using Design Thinking for innovation Describe the basic concepts of the Stanford Model for Design Thinking Evaluate a set of basic Design Thinking techniques for application to your projects Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model Drive innovation through Design Thinking at some level in your work environment Foundation Concepts Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks Stages of Design Thinking Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks General Practices Team formation Visualization Improvisation Personalization Empathize Practices Overview of Empathize techniques Observation Engagement Interviews Define Practices Overview of Define practices Unpacking techniques Defining the customer techniques Integrating the Define experience Ideate Practices Overview of Ideate practices Reusable techniques for the Ideate stage New Ideate techniques to explore Prototype & Test Practices Overview of Prototype practices Examples of prototypes Overview of Testing practices Forms of testing techniques Adopt and Adapt Design Thinking Overview of Design Thinking implementation Design Thinking implementation challenges Success in implementing Design Thinking Summary and Next Steps Workshop summary Next steps: Personal Action Plans

Are you passionate about education and eager to make a difference in the lives of students? Our Level 7 Diploma in Education Management and Leadership course bundle is your gateway to a fulfilling career in the field of education. This comprehensive Level 7 Diploma in Education Management and Leadership bundle equips you with the knowledge and skills required to excel in both educational leadership and classroom support roles. In this course, you'll dive into the principles of Level 7 Diploma in Education Management and Leadership, covering curriculum development, strategic planning, and effective leadership strategies. You'll learn to lead educational institutions towards excellence, ensuring quality learning experiences for students. As a Teaching Assistant, you play a vital role in supporting teachers and enhancing the educational journey of students. Our Level 7 Diploma in Education Management and Leadership courses in this bundle provide you with essential classroom management techniques, child development insights, and inclusive teaching practices. You'll become a valuable asset in the classroom, helping students reach their full potential. Career Advancement: Whether you're just starting your career in education or seeking to advance, this Level 7 Diploma in Education Management and Leadership bundle offers a well-rounded foundation. It's designed to boost your employability and open doors to various educational roles, from Teaching Assistant to Education Manager. Flexible Learning: Our online platform allows you to study at your own pace, making it ideal for busy individuals looking to upskill or launch a new career. You'll have access to a wealth of resources, including video lectures, assessments, and expert guidance. Don't miss this opportunity to invest in your future and make a positive impact in education. Enroll in our Level 7 Diploma in Education Management and Leadership bundle today and embark on a rewarding journey towards shaping the minds of tomorrow's leaders. This Level 7 Diploma in Education Management and Leadership Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Education Management Course 02 :Leadership in Teaching Course 03 :SEND Teaching Assistant Course 04 :EYFS Teaching Assistant Course 05 :Phonics Teaching Certificate Course 06 :Remote Teaching Course 07 :Lesson Planning for Teaching Course 08 :Learning Disability Nursing Course 09 :Nursery Nurse Course 10 :Mental Health Teaching Assistant Course 11 :ADHD Awareness Course 12 :The Complete Guide To Getting A Teaching Job Course 13 :Positive Handling in Schools Course 14 :Learning to Learn - Super Learning Course 15 :Educational Psychology Course 16 :Teaching Assistant Diploma Course 17 :Education and Pedagogy Course 18 :Blended Learning Course for Teachers Course 19 :Understanding Autism Level 3 Course 20 :Health and Safety Training for School Administrators Course 21 :Child Language Disorder (CLD) Course 22 :Child Playwork Course 23 :Child Neglect Awareness & Protection Course 24 :Communication Skills Course 25: Team Management Course 26: Problem Solving Skills Course 27: Leadership Skills Course 28: Presentation Skills Course 29: Microsoft Office Course 30: Cross-Cultural Awareness Training 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Learning Outcome This tailor-made Level 7 Diploma in Education Management and Leadership bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Level 7 Diploma in Education Management and Leadership Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Teaching Assistant Diploma Understand the role and responsibilities of a teaching assistant in various educational settings. Develop effective classroom management techniques to support the teacher and create an optimal learning environment. Gain insights into the principles of child development and how they relate to teaching and learning. The Complete Guide To Getting A Teaching Job Learn how to create a compelling teaching portfolio and craft a winning CV. Master interview techniques specific to the education sector, enhancing your chances of securing a teaching job. Understand the different pathways to becoming a qualified teacher and the requirements for each. SEND Teaching Assistant Explore strategies and best practices for supporting students with Special Educational Needs and Disabilities (SEND). Gain proficiency in individualized education plans (IEPs) and their implementation. Develop a deeper understanding of various SEND conditions and how they impact learning. EYFS Teaching Assistant Understand the Early Years Foundation Stage (EYFS) framework and its significance in early childhood education. Learn effective methods for promoting play-based learning and nurturing early development. Enhance your skills in observation and assessment of young learners. Phonics Teaching Certificate Acquire expertise in teaching phonics, a fundamental skill for early reading and literacy development. Explore phonics assessment tools and strategies for tracking progress. Develop engaging phonics activities and resources for the classroom. Remote Teaching Master the principles of remote teaching, including technology integration and online communication. Learn strategies for keeping students engaged and motivated in virtual learning environments. Gain confidence in delivering effective remote lessons. Lesson Planning for Teaching Develop the skills to create well-structured lesson plans that align with curriculum objectives. Explore various teaching methods and techniques to cater to diverse learning styles. Learn to incorporate assessment and feedback into lesson planning for continuous improvement. Learning Disability Nursing Gain an in-depth understanding of learning disabilities and their impact on individuals. Develop skills in providing person-centered care and support to individuals with learning disabilities. Explore legal and ethical considerations in learning disability nursing. Nursery Nurse Learn about the care and development of children in early years settings, including nurseries. Gain knowledge in promoting the physical, social, and emotional well-being of young children. Understand the role of a nursery nurse in facilitating early learning experiences. Mental Health Teaching Assistant Explore the fundamentals of mental health and common mental health conditions among students. Develop skills in providing emotional support and promoting well-being in educational settings. Understand strategies for fostering a mentally healthy classroom environment. ADHD Awareness Gain awareness of Attention Deficit Hyperactivity Disorder (ADHD) and its impact on learning and behavior. Learn strategies for supporting students with ADHD in the classroom. Understand the role of educators in promoting an inclusive and supportive environment for students with ADHD. Leadership in Teaching Develop leadership skills relevant to educational settings, including decision-making and problem-solving. Explore effective communication and team management techniques for educational leadership. Understand the responsibilities of educational leaders in driving school improvement. Positive Handling in Schools Learn safe and effective positive handling techniques to manage challenging behavior in schools. Understand legal and ethical considerations related to behavior management. Promote a culture of positive behavior support and de-escalation in the school environment. Learning to Learn - Super Learning Explore strategies for enhancing learning effectiveness, memory retention, and information processing. Develop techniques for efficient study skills and time management. Discover methods for continuous self-improvement and lifelong learning. Educational Psychology Gain insights into the psychological principles that underpin teaching and learning. Understand how motivation, cognition, and development impact educational outcomes. Apply psychological concepts to improve instructional strategies and student engagement. Education Management Explore the principles of education management, including curriculum design, assessment, and leadership. Develop skills in strategic planning and resource allocation for educational institutions. Understand the role of education managers in driving quality education. Education and Pedagogy Deepen your knowledge of pedagogical theories and teaching methodologies. Explore innovative approaches to instruction and curriculum development. Learn to adapt teaching strategies to meet the diverse needs of learners. Blended Learning Course for Teachers Acquire expertise in blended learning, combining traditional and online teaching methods. Learn to design engaging and effective blended learning experiences. Explore technology tools and platforms to support blended learning environments. Understanding Autism Level 3 Gain a comprehensive understanding of autism spectrum disorders (ASD) and their characteristics. Develop strategies for providing support and creating inclusive environments for individuals with autism. Explore the latest research and interventions in the field of autism. Health and Safety Training for School Administrators Understand the importance of health and safety in educational settings. Learn to identify and mitigate potential hazards in schools. Develop skills in emergency response and crisis management in schools. Child Language Disorder (CLD) Explore the nature of child language disorders and their impact on communication and learning. Learn assessment techniques for identifying language disorders in children. Gain strategies for intervention and support for children with language disorders. Child Playwork Understand the principles of playwork and its significance in child development. Learn to create and facilitate play opportunities that enhance learning and well-being. Explore ethical considerations in child playwork. Child Neglect Awareness & Protection Gain awareness of child neglect and its signs and consequences. Learn how to recognize and report suspected cases of neglect. Understand the role of professionals in safeguarding and protecting children from neglect. Certification After studying the complete Level 7 Diploma in Education Management and Leadership training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Communication Skills Develop effective communication skills, including active listening and assertiveness. Enhance your ability to convey ideas clearly and confidently. Improve interpersonal communication in both personal and professional contexts. Team Management Learn strategies for effective team management, including leadership and conflict resolution. Develop skills in building and motivating high-performing teams. Understand the importance of teamwork in achieving organizational goals. Problem Solving Skills Develop problem-solving techniques that can be applied in various personal and professional situations. Enhance your critical thinking and decision-making abilities. Learn to analyze complex problems and develop effective solutions. Leadership Skills Develop leadership qualities, including self-awareness, resilience, and adaptability. Learn to lead by example and inspire others to achieve common goals. Understand the ethical responsibilities and challenges of leadership roles. Presentation Skills Enhance your presentation skills, from content creation to delivery. Learn to engage and captivate your audience effectively. Develop confidence in public speaking and presentation techniques. Microsoft Office Master the Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook. Learn to create and edit documents, spreadsheets, presentations, and emails. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Education Management and Teaching Assistant bundle! This bundle is also ideal for professionals looking for career advancement. Please Note: Our Course is a knowledge-based course. If You want to get qualified, you may consider the following options: Level 4 Diploma in Education and Training Management OTHM Level 7 Diploma in Education Management and Leadership Requirements To participate in this Level 7 Diploma in Education Management and Leadership course, all you need is - A smart device A secure internet connection And a keen interest in Education Management and Teaching Assistant Career path Upon completing this essential Level 7 Diploma in Education Management and Leadership Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Learn how to code with Python. Work on a small real-life project from conception to tested app, in a team or on your own.

In this lively interactive workshop we will explore the challenges faced by leaders of schools when tackling inclusion issues. We develop the concept of the leader as being central to the web of an organisation and the web of inclusion. Information flows freely to and from the leaders and interconnections are a premium. We explore shared leadership and consensus building using the Native American ‘Medicine Wheel’ to guide and structure our management of change. Course Category Inclusion Description In this lively interactive workshop we will explore the challenges faced by leaders of schools when tackling inclusion issues. We develop the concept of the leader as being central to the web of an organisation and the web of inclusion. Information flows freely to and from the leaders and interconnections are a premium. We explore shared leadership and consensus building using the Native American ‘Medicine Wheel’ to guide and structure our management of change. Testimonials ‘Inclusive practice has become more daring, more radical, more inspirational, more inclusive. How exciting and encouraging!’ ‘What a moving and energising day – there is so much we can do together’ Learning Objectives Increased confidence regarding developing leadership for inclusive practice in mainstream schools Access to a wider range of practical strategies to impact on team building Deeper understanding of developing vision and consensus Opportunity to reflect on professional attitudes and behaviour towards staff, parents and pupils New skills and processes to make inclusion successful Who Is It For? Heads and Deputies Leaders Managers of Chidren’s Centres Managers of Early Years settings Local Authority Support Services Course Content The course answers the questions: How to get a team thinking and working more inclusively? How to create and share my vision? Where do I start to think about developing a more inclusive setting? How can I get the best out of my team? We will cover a range of areas including: Establishing a welcoming team Building Vision and values Developing Trust Creating inclusive staff teams and communities of acceptance Creative Team problem solving Organisational models Curriculum access and curriculum design for inclusion Work with parents Consensus building If you liked this course you may well like: LEADERSHIP: CREATING AND SHARING YOUR VISION

Project Management Fundamentals: In-House Training Many projects are performed by highly competent and effective people who have little or no project management training. They perform projects like process improvement, marketing campaign development, new product development, event planning and production, and other 'tasks' which are projects. Project Management Fundamentals (PMF) is designed to support those people who need a solid foundation in project management, without being unnecessarily burdened to learn it while on the job. The course offers practical skills, concepts, and principles that can be taken back to the workplace, along with insights needed to adapt them to specific project environments. In today's environment, that means possibly adapting to Agile / Iterative methods. So, we have recently added key Agile concepts to provide a basic understanding of shifting towards agility. Since PMF's course goal is to achieve quality performance by learning effective planning and control, the focus is on a process orientation and an analytical, systems-oriented approach. Together, these frameworks promote project-related problem solving and decision-making skills necessary for real world projects. They honor project needs for collaboration, clear communications among people, and interpersonal and relationship skills. Recognition of these needs are woven throughout PMF, but are highlighted in two specific areas: Module 2 - People and Projects Module 8 - Executing, Communicating, and Developing the Team What You Will Learn At the end of this program, you will be able to: Describe the value of strong project management Identify characteristics of a successful project and project manager Recognize how current agile / adaptive practices fit within project management Explore project management processes, including Initiating, Planning, Execution, Monitoring & Controlling, and Closing Utilize project management processes and tools, based on case studies and real-world situations Create an initial project plan Use standard project management terminology Foundation Concepts Project management and definitions Value and focus of PM Competing constraints and project success Project life cycles People and Projects People and projects overview The project manager The project team People and projects in organizations Initiating and Defining Requirements Initiating the project Developing the project charter Conducting stakeholder assessments Defining requirements Using the Work Breakdown Structure Defining the Work Breakdown Structure (WBS) Developing a usable WBS Using the WBS Managing Project Risk Making the case for risk management Overview to planning for risk Identifying risks Analyzing risks Planning responses to risks Implementing response and monitoring risks Considerations for adaptive environments Estimating Defining an estimate Estimating approaches Estimating practices Estimating cost Validating an estimate Scheduling Defining the scheduling process and related terminology Sequencing and defining dependencies Determining the critical path Considering schedule risks and optimizing the schedule Executing, Communicating, and Developing the Team From baseline to execution Project communications and stakeholder relationships High-performing teams Monitoring and Controlling Defining monitoring and controlling Viewing control through the competing demands lens Variance Analysis and corrective action (Earned Value) Considerations in adaptive environments Closing the Project Closing projects Focusing on project transition Focusing on post-project evaluations

Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for a Quality Assurance (QA) course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Quality Assurance (QA) bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Quality Assurance (QA) course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Quality Assurance (QA) and help you along your learning journey. Advanced audio-visual learning modules of these Quality Assurance (QA) courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Quality Assurance (QA), we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Quality Assurance Manager Course 02: Quality Management Course 03: Supervisor Training Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law 2021 Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: GDPR Data Protection Level 5 Course 14: Time Management Enrol now in Quality Assurance (QA) to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses in this Quality Assurance (QA) Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance (QA) expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Quality Assurance Manager Quality Management Fundamentals Quality Management Planning Quality Management Implementation Quality Management Improvement ---------- Other Courses Are --------- Course 02: Quality Management Course 03: Supervisor Training Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Quality Tools and Problem Solving Methods Course 06: Diploma in Lean Process and Six Sigma Course 07: Process Improvement: Reduce Waste Course 08: Facilities Management Level 3 Course 09: Compliance & Business Risk Management Course 10: Commercial Law 2021 Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: GDPR Data Protection Level 5 Course 14: Time Management How will I get my Certificate? After successfully completing the Quality Assurance (QA) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Quality Assurance (QA) bundle. Requirements Our Quality Assurance (QA) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Quality Assurance (QA) expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Biomedical Engineering and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Biomedical Engineering bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Biomedical Engineering course that will enhance your skills and prepare you for the competitive job market. Also, our Biomedical Engineering experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Biomedical Engineering, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Biomedical Engineering Bundle Consists of the following Premium courses: Course 01: European Medical Device Regulations Course 02: Public Health Course 03: Human Anatomy and Physiology Course 04: Epidemiology Course 05: Biomedical Science Course 06: Diploma In Microbiology Course 07: Biotechnology Course 08: Microbiology Technician Course Course 09: Digital Electric Circuits & Intelligent Electrical Devices Course 10: COSHH Awareness Level 3 Course 11: Electrical and Fire Safety Training - Level 2 Course 12: Emergency First Aid and Incident Management at Work Course 13: Creativity and Problem Solving Skills Course 14: Pandemic Disease Awareness Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: European Medical Device Regulations Overview to European Regulations on Medical Devices Essential Components of EU MDR Reporting Requirements and Identification Quality System in Medical Device Regulation Course 02: Public Health Introduction to Public Health Principles of Public Health Understanding Epidemiology Disease Control Understanding Measures of Disease Frequency Maternity and Childbirth Environment and Public Health Health System and Policy Public Health and Ethics Course 03: Human Anatomy and Physiology Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 04: Epidemiology Understanding Epidemiology Principles of Epidemiology Study Design Disease Occurrence Variation in Disease by Time, Place, and Person Epidemics and Outbreaks Measures of Risk and Disease Prevention Measures of Disease Frequency Role of Epidemiology in Public Health The Epidemiological Concept of Population Course 05: Biomedical Science Introduction to Biomedical Science Genetics and Biochemistry Microbiology and Cell Biology Biochemical Engineering and Enzyme Discovery Toxicology, Pharmaceuticals and Fine Chemicals Systems and Synthetic Biology Global Health Challenges Course 06: Diploma In Microbiology Introduction to Microbiology Cell Structure and Organisation The Chemical Metabolism Microbial Growth Controlling Microbial Diversity Prokaryote Diversity Microbial Diversity Eukaryote Diversity Viruses, Viroids, and Prions Interactions between Microbes and Humans Human Microbial Diseases Immunity Vaccines and Antimicrobial Agents Microorganisms in the Environment Industrial and Food Microbiology Course 07: Biotechnology Introduction to Biotechnology Biotechnology in the Realm of History Molecular and Cellular Biology Biotechnology Versus Molecular Biology Genetic Engineering Biotechnology in Health Sector Industrial Biotechnology Biotechnology in a Business Perspective Course 08: Microbiology Technician Course Introduction to Microbiology Cell Structure and Organisation Microbial Diversity Prokaryote Diversity Microbial Diversity Eukaryote Diversity Viruses, Viroids, and Prions Interactions between Microbes and Humans Human Microbial Diseases Microorganisms in the Environment Laboratory Equipments (Part-01) Laboratory Equipments (Part-02) Solutions Used in Clinical/Medical Laboratory Sterilisation, Disinfection and Decontamination Laboratory Accidents and Safety Course 09: Digital Electric Circuits & Intelligent Electrical Devices Introduction Numbering Systems Binary Arithmetic Logic Gates Flip-Flops Counters & Shift Registers Adders Course 10: COSHH Awareness Level 3 COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures Course 11: Electrical and Fire Safety Training - Level 2 Introduction and Basics Introduction to Fire Safety Voltage and Resistance Capacitance and Capacitors Safety Precautions Fire Safety Legislation Measures of Fire Safety Fire Emergency: Evacuation Procedures Course 12: Emergency First Aid and Incident Management at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 13: Creativity and Problem Solving Skills Getting Started The Problem Solving Method Information Gathering Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned Course 14: Pandemic Disease Awareness Introduction to Pandemics Pandemics: Risks, Impacts, and Mitigation The SARS - MERS Factors The Novel Coronavirus (2019-nCoV) 2020 Version of the SARS Zoonotic Diseases Pandemic Outbreaks from History (HIV/Aids), (Influenza), (Nipah Virus), (Smallpox), (Viral Meningitis), (Ebola Virus), (Zika Virus), (Plague) Mild Threats to Human-Being Pandemic Risks and Consequences Pandemic Mitigation: Preparedness And Response CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Biomedical Engineering bundle. ** Completing this course does not imply that you are qualified to work as a Biomedical Scientist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT ** Requirements Our Biomedical Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Biomedical Engineering expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (European Medical Device Regulations) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (European Medical Device Regulations) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.