2478 Courses in Edinburgh delivered Online

Duration 5 Days 30 CPD hours This course is intended for This course is intended for those responsible for the installation, configuration, maintenance, or troubleshooting of PGP Universal Server or PGP Desktop. Overview This course provides instruction on PGP Universal Server 3.2 and PGP Desktop 10.2.At the completion of the course, you will be able to: Describe the features, concepts, components, and terminology of both the PGP Universal Server 3.2 and PGP Desktop 10.2products. Install PGP Universal Server 3.2 and complete setup using the most commonly configured options. Install a managed and customized PGP Desktop 10.2 client. Configure, complete administration tasks for, and use PGP Whole Disk Encryption and other PGP Desktop features. Configure policy-based messaging security for internal and external recipients. Create and modify users, user policies, and groups using either manual or directory integration methods. Combine two or more PGP Universal Servers into a cluster. This is designed to provide you with the fundamental knowledge a nd hands-on lab experience to install, administer, and troubleshoot the PGP Universal Management Server and primary client product. Cryptography Essentials Cryptography defined Caesar cipher Symmetric-Key Cryptography Public-Key Cryptography PGP Public-Key Cryptography Digital Signatures Trust Models Keys, Key Signatures and Key properties Verifying keys with key fingerprints Passphrases Certificates PGP Product Information PGP Universal Server PGP Desktop PGP Command Line PGP Support Package for BlackBerry PGP Mobile PGP iOS Viewer Installing PGP Universal Server PGP Universal Server overview Installation tasks and options Completing the PGP Universal Server Setup Assistant Administrative Keys A review of trust and verification The Organization Key The Organization Certificate Configuration and usage of the Additional Decryption Key Other certificates used for trust on PGP Universal Server Ignition key types and features Consumers and Groups Consumers and Groups PGP product user definition Consumer groups Introduction to consumer policy How users, groups, and policy work together Server Messaging Learn Mode In-depth look at Mail Proxy configuration Description of server mail flow and typical configurations Monitoring and Reporting Server monitoring and logging Updates, backups, and restoring Mail Policy Definition of policy chains and rules Rule conditions, actions, and key searches Default mail flow and message policy Adding custom chains to mail flow Overview of various types of policy chains Demonstration and detailed explanation of adding a rule Special messaging actions and dictionaries Key Not Found Problems that require a Key Not Found policy Introduction to Key Not Found configuration Web Messenger Definition of Web Messenger Description of functionality Demonstration of end-user inbox creation Inbox and service administration Inbox replication and backup Customization templates Regular Email option for Web Messenger PDF Messenger statement and certified delivery How the Out of Mail Stream Consumer Policy option functions PGP public key directories Smart Trailer invitation option overview PGP Desktop / S/MIME option overview PGP Universal Satellite overview Preparing Universal Server for PGP Desktop Clients Introduction to directory synchronization High-level overview of LDA P How the server uses a directory to add and assign users to groups Configuring PGP Universal Server Directory Synchronization Keys Managed key configuration Key modes Subkeys Key usage flags Smart card Introduction to key management services Installing PGP Desktop System requirements Citrix and TS compatibility Downloading a custom PGP Desktop installer Modifying installed components Configuring Client Enrollment Definition of enrollment Email, LDA P, and Silent enrollment type overview General PGP Desktop Policy General PGP Desktop Policy Options on the General Card of the PGP Desktop settings of a consumer policy Licensing managed PGP Desktop clients Updating settings for managed installations PGP Desktop Messaging How PGP Desktop affects messaging infrastructure Options on the Messaging Card of the PGP Desktop settings of a consumer policy MAPI encrypt and sign buttons and offline mail processing Configuring PGP Whole Disk Encryption What is Whole Dis k Encryption Configuring WDE PGP Whole Disk Encryption for Windows PGP Whole Disk Encryption for Mac OSX PGP w hole Disk Encryption for Linux PGP Whole Disk Encryption Management and Recover The pgpwd command-line tool Logon failure and reporting The WDE-ADMIN group for large-scale administration PGP Whole Disk Encryption in the PGP Desktop settings of a consumer policy, including authentication methods and user per missions Recovery options PGP NetShare Defining PGP NetShare Encrypted folder creation Configuration of the PGP Universal Server Consumer Policy options for NetShare, including automated folder protection and application-based file protection Client-side administration features for PGP NetShare Miscellaneous compatibility and feature information about PGP NetShare Active Directory Group integration and PGP NetShare usage demonstrations Other PGP Desktop Utilities PGP Zip file and folder protection Securely erasing information using PGP Shredder and the Shred Free Space features PGP Virtual Disk secure volumes Usage cases and PGP Portable definition Clustering How PGP Universal Server Clustering works Using the DMZ Clustering Zone Cluster failover Web Messenger inbox replication Demonstration of cluster creation

Behind every well-oiled organisation is a sharp administrative system—and someone who knows how to run it without pulling their hair out. This CPD-accredited course in Administrative Management is designed for those who prefer clarity over chaos and would rather lead the charge on structure than be buried under paperwork. It offers a solid foundation in administrative planning, coordination, office procedures, communication strategies, and time management—without sending you to a seminar room or asking you to endure a role-play. Whether you're managing a team, overseeing an office, or just trying to keep the ship afloat without spilling your coffee, this course provides you with the core knowledge to keep operations smooth and colleagues slightly less confused. With a strong focus on efficient systems and professional communication, it’s ideal for anyone looking to sharpen their admin game without the fluff. Learn at your pace, from wherever you have decent Wi-Fi and a mild disdain for inefficiency. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Administrative Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Administrative Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrative Management - CPD Accredited training.

Position yourself for a healthcare-supporting role with the Radiography Mini Bundle—crafted to make you hireable in radiography-adjacent, clinical admin, or patient support careers. With key focuses in human anatomy, health and social care, public health, self organisation, and sports first aid, this bundle sets you up for opportunity in the NHS, private clinics, and care environments. Radiography teams and healthcare employers need individuals who understand human anatomy, health and social care, public health, self organisation, and sports first aid. This bundle gives you a strong career launchpad—with unmatched value and professional appeal. Description Every healthcare setting—whether clinical or community-based—depends on professionals with cross-disciplinary awareness. The Radiography Mini Bundle equips you with that awareness. From human anatomy to sports first aid, and from public health to self organisation and health and social care, these skills make you career-ready and highly employable. Human anatomy knowledge opens doors in diagnostics and healthcare support. Health and social care makes you relevant to care providers. Public health ensures your role is community-focused. Sports first aid makes you versatile, and self organisation proves you're reliable and structured. Together, they make your CV sing in any healthcare interview. Whether you're aiming to assist radiographers, support public health efforts, or work within clinics or care homes, this mix of human anatomy, health and social care, public health, self organisation, and sports first aid is as practical as it is in-demand. Don’t miss your chance to stand out in the medical and wellness sectors. This is one bundle where waiting could cost you an interview. FAQ Q: Is this bundle suitable for healthcare entry roles? A: Yes. It aligns well with radiography support roles, public health assistance, and care-related administrative positions. Q: What kinds of organisations value this training? A: NHS clinics, private practices, local authorities, wellness centres, and sports clubs. Q: Why include self organisation? A: Employers in healthcare want staff who are structured and dependable—self organisation is key. Q: What does sports first aid add to a radiography bundle? A: It expands your usability into sports clinics, injury assessment roles, and emergency response scenarios. Q: Is this relevant for those not aiming to become radiographers? A: Absolutely. The skills—human anatomy, health and social care, public health, self organisation, and sports first aid—are widely transferable.

Overview: Ensure you are fully trained and competent in Food Hygiene to handle food and deliver meals that are entirely free from contaminants. This course has been designed to train food handlers and catering staff in Food Hygiene, effectively storing and preparing food while keeping it fresh for customers. The Food Hygiene and Safety Level 2 course, sometimes known as 'Food Safety Level 2', delivers a masterclass on the essential aspects of Food Hygiene, which are crucial for hospitality or catering staff. This Food Hygiene course forms the basis of UK food legislation and ensures that customers are entitled to consume food free from any type of hazard or risk. Mastering Food Hygiene is essential for anyone involved in the preparation, handling, or serving of food. The knowledge and skills gained in this Food Hygiene course will empower you to maintain the highest standards of cleanliness and safety. With a focus on practical applications, this Food Hygiene training ensures that you are not just learning theory but are also capable of applying Food Hygiene principles in important scenarios. Enrol today to elevate your Food Hygiene capabilities and make a lasting impression in the food industry, ensuring that every meal you serve meets the highest Food Hygiene standards. By completing this Food Hygiene course, you will be well-equipped to protect public health and uphold the integrity of your establishment. Why Choose this Food Hygiene Bundle? FREE Food Hygiene CPD-accredited certificate Get a free student ID card with Food Hygiene training (£10 applicable for international delivery) Lifetime access to the Food Hygiene course materials The Food Hygiene program comes with 24/7 tutor support Get instant access to this Food Hygiene course Learn Food Hygiene training from anywhere in the world The Food Hygiene training is affordable and simple to understand The Food Hygiene training is entirely online Enroll now in Food Hygiene and Safety Level 2 to advance your career, and use the premium study materials from Apex Learning. How will I get my Food Hygiene certificate? You may have to take a quiz or a written test online during or after the Food Hygiene course. After successfully completing the Food Hygiene course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Hygiene and Safety Level 2. It is available to all students, of all academic backgrounds. Requirements Our Food Hygiene and Safety Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this Food Hygiene course, it can be studied in your own time at your own pace. Course Curriculum 1 sections • 10 lectures • 04:14:00 hours total •Introduction to Food Safety and the Law •Bacteria and Microbiological Hazards •Physical, Chemical and Allergenic Hazards •Food Poisoning and Control Measures •Food Spoilage and Food Storage •Personal Hygiene •HACCP and Food Premises Part 01 •HACCP and Food Premises Part-02 •Cleaning •Reopening and Adapting Your Food Business during COVID-19 Career path Completing the Food Hygiene Level 2 course can lead to a variety of career opportunities in the food industry, including roles such as: Food Safety Officer Quality Assurance Inspector Food Production Manager Catering Manager Restaurant Manager Environmental Health Officer Food Safety Consultant

The course focuses on the five domains that should be known for the CompTIA PenTest+ PT0-002 exam. Learn to successfully plan and scope a pen test engagement with a client, find vulnerabilities, exploit them to get into a network, then report on those findings to the client with the help of this comprehensive course.

If you've ever phoned a GP surgery or hospital and been greeted by someone who seems to know everything — that’s the work of a Medical Administrator. This course gives you the knowledge to handle medical paperwork, book appointments, manage patient records, and decode the mysterious world of medical jargon — without the need for a white coat or a stethoscope. It’s built for anyone who wants to move confidently into a medical office setting, learning everything from basic office procedures to patient confidentiality and communication techniques — all without leaving your sofa. The UK healthcare sector is one of the busiest in Europe, with over 1.5 million NHS staff and rising demand for admin professionals who keep things running smoothly behind the scenes. With this online course, you'll find out how medical offices stay organised, how records are handled, and how the front desk often runs the show — all while keeping it calm and polite. Whether you're aiming for a role in a hospital, private clinic or GP surgery, this course walks you through the essentials in a way that makes sense. No jargon. No fluff. Just everything you need to know to get moving in the world of medical admin. Learning outcome: After completing this course successfully, you will Learn about clinical and medical administration Understand how to manage a filing system and medical records Understand how to preserve confidentiality in a medical setting Learn the terminology and jargon used in medical Know how to keep up with workplaces safety Acquire an understanding of healthcare information technology Learn about legal considerations and ethics Key Features of the Medical Administrator Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Medical Administrator course is as follows: ***Medical Administrator*** Module 01: Introduction to Medical and Clinical Administration Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Medical (Clinical) Coding and Billing Module 11: Legal aspects and Ethics Accreditation All of our courses, including this Medical Administrator course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone can enrol in this Medical Administrator course. This course will provide a wealth of information for: Anyone who enjoys learning new skills Anyone looking to get ready for greater employment opportunities Anyone seeking to enhance their career in order to obtain promotions Anyone who wishes to raise their current abilities to a higher level. Career path You will be able to pursue a number of careers after completing this course, including: Medical Secretary Health records clerk Medical Assistant Medical Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

The Estate Agent Diploma Mini Bundle is your key to unlocking opportunities in one of the UK's most competitive sectors. Built around estate agent skills, property management, telephone etiquette, CDM regulations, and accounting, this bundle makes you highly hireable in estate agencies, lettings, and property consultancies. The market is moving fast—your career should too. Description Estate agents today are expected to be much more than just property presenters. Employers now want professionals with experience in estate agent responsibilities, solid property management skills, proper telephone etiquette, awareness of CDM regulations, and basic accounting understanding. The Estate Agent Diploma Mini Bundle brings all five together to showcase that you’re not just applying—you’re prepared. Whether you're chasing a career in residential sales, commercial leasing, or property development support, this bundle shows you understand what it takes. Accounting sharpens your attention to transaction accuracy. CDM regulations highlight your awareness of compliance. Telephone etiquette ensures professional interactions, and estate agent and property management knowledge put you right at the heart of the industry. Employers want it all—and this proves you have it. FAQ What jobs does this bundle prepare me for? Estate agent, lettings assistant, property admin, sales negotiator, viewing coordinator, and property officer roles. How do CDM regulations matter in estate agency? They ensure property professionals understand health and safety responsibilities—especially in new developments or managed sites. Is telephone etiquette really still valued? Absolutely. It’s a make-or-break skill for estate agents handling high-volume calls and clients. Can this help me transition into property from another sector? Yes—especially if you can showcase accounting skills, estate agent knowledge, and property management readiness. Will this increase my chances with agencies? Without a doubt. A strong foundation in estate agent principles, telephone etiquette, property management, CDM regulations, and accounting signals real value to recruiters. Why should I enrol now? Estate agency roles are closing quickly. Stand out with estate agent, property management, telephone etiquette, CDM regulations, and accounting skills—while others are still deciding.

The Charity Accounting Mini Bundle is tailored for those ready to step into the financial and regulatory side of nonprofit and charitable organisations. With a focus on accounting, financial analysis, business management, AML, and problem solving, this bundle is designed to get you hired in a sector where transparency and accountability are everything. If you're eyeing a career where purpose meets performance, this bundle delivers both. Description Charities operate like businesses—but with tighter scrutiny. That’s why roles in this sector increasingly require core competencies in accounting, financial analysis, business management, AML compliance, and problem solving. The Charity Accounting Mini Bundle gives you the credibility you need to stand out in charitable foundations, NGOs, and nonprofit finance departments. Employers in the third sector value candidates who can handle accounting responsibilities with the rigour of business management and the insight of financial analysis. AML procedures are no longer optional—they’re essential. Add in strong problem solving skills, and you're exactly the kind of reliable, detail-driven hire charities are seeking. Positions in nonprofit accounting and financial support don’t wait. With accounting, financial analysis, business management, AML, and problem solving under your belt, you're ready to move from application to appointment. FAQ Who should take this bundle? Anyone aiming to work in charity finance, nonprofit admin, or grant auditing roles. Is AML really that important in the charity sector? Yes—AML ensures donations and financial operations remain compliant and trustworthy. What kinds of roles does this support? Charity accountant, finance assistant, trust officer, nonprofit auditor, compliance coordinator, and donor finance liaison. How does business management tie in with accounting? Charities still need structured budgeting and operations—business management skills are increasingly essential. Is this suitable for someone transitioning from private sector roles? Absolutely—especially with experience in accounting, financial analysis, AML, and problem solving. Why enrol now? Charity roles are rising—but competition is tight. Demonstrate readiness with accounting, financial analysis, business management, AML, and problem solving expertise today.

The Disability Assessor Training Mini Bundle is your entry into meaningful roles in assessment, care coordination, and psychological evaluation. Blending the core themes of psychology, child psychology, brain disorders, early years, and child care, this bundle is designed for those who want to be employable in disability services, social care, or developmental health support. Demand is rising—your moment is now. Description Today’s care and disability sectors require multi-skilled professionals. Employers seek people who understand psychology, relate to child psychology, recognise brain disorders, and can support both early years development and child care. This bundle offers the foundational recognition that you're ready to work in these spaces—whether in private healthcare, public services, or community-based organisations. With waiting lists for disability assessors growing, qualified professionals who understand child psychology, brain disorders, early years needs, and child care requirements are increasingly in demand. The Disability Assessor Training Mini Bundle ensures your CV carries credibility across mental health, education, family services, and social work support. Don’t let another hiring cycle pass you by—become a go-to applicant in psychology, child psychology, brain disorders, early years, and child care. FAQ What types of jobs does this bundle support? Disability assessor, care coordinator, SEN support worker, mental health assistant, early years worker, and child care specialist. Is this bundle suitable for non-clinical professionals? Yes—it is ideal for admin, advisory, and support roles that require understanding in psychology and child development. What industries value this combination of skills? Healthcare, education, local councils, social work, and disability support services. Is this relevant for remote or part-time roles? Absolutely—especially as remote disability assessments and educational reviews grow. How will this impact my employability? You’ll have proven understanding of key themes employers look for: psychology, child psychology, brain disorders, early years, and child care. Why is it urgent to enrol now? Disability services are scaling fast. Those with qualifications in psychology, child psychology, brain disorders, early years, and child care will be prioritised.

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00