Highlights of the Course Course Type: Online Learning Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about delegation Understand the core competencies and principles of delegation Explore the various areas of delegation Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Delegation Skills For Supervisors Course Master the skills you need to propel your career forward in delegation. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive delegation skills for supervisors course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this delegation skills for supervisors course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective delegation practice and equip you with the essential skills, confidence and competence to assist you in the delegation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in delegation . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in delegation . Enrol in this delegation skills for supervisors course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive delegation skills for supervisors course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this delegation can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This delegation skills for supervisors course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This delegation skills for supervisors course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This delegation skills for supervisors course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Welcome To Your Course 00:03:00 Delegation Or Allocation: What Is Delegation 00:04:00 Reverse Delegation: How Your Team Ends-Up Delegating To You 00:05:00 Why People in Your Role find it Hard to Delegate Exercise 1: Why Do You Find It Hard To Delegate? 00:02:00 Debrief: The Excuses People Give For Not Delegating 00:04:00 Exercise 2: How would You Counter Excuses For Not Delegating 00:01:00 Debrief: Answers To Excuses For Not Delegating 00:04:00 Mental Blocks To Delegation - An Introduction To TA 00:07:00 What and When to Delegate Exercise 3: What Are The Poor Reasons For Delegating 00:01:00 Debrief: Poor Reasons To Delegate 00:05:00 Exercise 4: What Are The Good Reasons To Delegate 00:01:00 Exercise 5: What Should You Not Delegate 00:01:00 Debrief: The Work You Should Keep To Yourself 00:03:00 How to Delegate Exercise 6: What Is Your Delegation Process 00:01:00 Debrief: The Things That Should Be In Your Delegation Process 00:02:00 The Five-Step Delegation Process 00:05:00 Step 1 - Preparing To Delegate 00:06:00 Step 2 - Principles Of Setting-Up Your Delegation 00:04:00 Step 2 - Practice Of Setting-Up Your Delegation 00:05:00 Step 3 - Principles Of Locking-Down Your Delegation 00:03:00 Step 3 - The Five Levels Of Delegation 00:05:00 Step 3 - The Jiminy Cricket Effect 00:04:00 Step 4 - Overseeing The Delegation 00:05:00 Step 5 - Closing-Out The Delegation 00:03:00 Step 5 - How To Offer Feedback 00:06:00 Step 5 - Positive Feedback Or Negative Feedback 00:03:00 Closing Section Four Attitudes For Good Delegation 00:04:00 Exercise 7: Reflection On Your Skills Development 00:01:00 Goodbye And Good Luck 00:02:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
The Swimsanity aqua class is the ideal addition to a health clubs class timetable. Its different to the conventional aqua-aerobics class. 'In our instructor certification courses, you will learn: Learn what the Swimsanity® workout system is and how it works. Establish knowledge of setting up and running the class effectively and safely. Define the benefits of participating in a Swimsanity® class. Learn how to deliver a fun, mixed ability, workout. Analyse the participants aims and adapt the class to suit ability. Understand the benefits and outcome of each Swimsanity® exercise. Learn how to use the Swimsanity® workout to increase clients, income and opportunities. Set-up and close-down the class taking all health and safety aspects into account.
Course Description The first step in becoming a published thriller author, naturally, is to write a great book. If you've ever wondered how mystery authors keep their readers guessing and thought of writing a story of your own, but didn't know where to start, this is the course for you! This Thriller Writing Course will help you reach your ideal readers so you can focus your time on what you do best writing great thrillers. You'll have all the basic knowledge you need to start your own mystery novel or short story. Don't think twice to join this course if you are someone who loves to read mysteries and have considered writing them and are seeking guidance on how to get started. Course Highlights Thriller Writing Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Thriller Writing Course into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Requirements Our Thriller Writing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Writing The Thriller Introduction to Writing the Thriller FREE 00:30:00 The Thriller: Form and Function FREE 00:30:00 Writing the Thriller: Lesson One 00:00:00 Writing the Thriller: Lesson Two 00:30:00 Exercise 1 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Three 00:30:00 Exercise 2 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Four 00:30:00 Exercise 3 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Five 00:30:00 Exercise 4 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Six 00:30:00
Duration 5 Days 30 CPD hours This course is intended for This course is intended for students new to computer programming or experienced programmers who are new to client-side web development. Overview After completing this course, you will be able to: Describe the technologies involved in web development. Create HTML pages with links and images. Explain the benefits of CSS. Style HTML pages with CSS. Explain the concepts of objects, methods, and properties. Work with JavaScript variables. Create their own custom functions in JavaScript. Write flow control logic in JavaScript. Write JavaScript code that listens for and handles events, such as mouse clicks and page loads. Create forms with HTML and validate them with JavaScript. Use regular expressions in JavaScript for advanced form validation. This course is intended for IT professionals interested in becoming client-side web developers. who need to get a jump start on all three technologies. The course includes more than 30 exercises, providing a rapid hands-on introduction to the three major client-side languages: HTML, CSS, and JavaScript. Students should be prepared to cover a lot of ground quickly.This material updates and replaces course Microsoft course 20480 which was previously published under the title Programming in HTML5 with JavaScript and CSS3. Module 1: A Quick Overview of Web Development HTML is Part of a Team Client-side Programming Server-side Programming Web Development Technologies Module 2: Introduction to HTML Exercise: A Simple HTML Document Getting Started with a Simple HTML Document HTML Elements, Attributes, and Comments The HTML Skeleton Viewing the Page Source Special Characters HTML Elements and Special Characters History of HTML The lang Attribute Module 3: Paragraphs, Headings, and Text Paragraphs Heading Levels Breaks and Horizontal Rules Exercise: Paragraphs, Headings, and Text The div Tag Creating an HTML Page Quoted Text Preformatted Text Inline Semantic Elements Exercise: Adding Inline Elements Module 4: HTML Links Links Introduction Text Links Absolute vs. Relative Paths Targeting New Tabs Email Links Exercise: Adding Links Lorem Ipsum The title Attribute Linking to a Specific Location on the Page Targeting a Specific Location on the Page Module 5: HTML Images Inserting Images Image Links Adding Images to the Document Exercise: Adding Images to the Page Providing Alternative Images Module 6: HTML Lists Unordered Lists Ordered Lists Definition Lists Exercise: Creating Lists Module 7: Crash Course in CSS Benefits of Cascading Style Sheets CSS Rules Selectors Combinators Precedence of Selectors How Browsers Style Pages CSS Resets CSS Normalizers External Stylesheets, Embedded Stylesheets, and Inline Styles Exercise: Creating an External Stylesheet Exercise: Creating an Embedded Stylesheet Exercise: Adding Inline Styles div and span Exercise: Styling div and span Media Types Units of Measurement Inheritance Module 8: CSS Fonts font-family @font-face font-size font-style font-variant font-weight line-height font shorthand Exercise: Styling Fonts Module 9: Color and Opacity About Color and Opacity Color and Opacity Values Color Opacity Exercise: Adding Color and Opacity to Text Module 10: CSS Text letter-spacing text-align text-decoration text-indent text-shadow text-transform white-space word-break word-spacing Exercise: Text Properties Module 11: JavaScript Basics JavaScript vs. EcmaScript The HTML DOM JavaScript Syntax Accessing Elements Where Is JavaScript Code Written? JavaScript Objects, Methods, and Properties Exercise: Alerts, Writing, and Changing Background Color Module 12: Variables, Arrays, and Operators JavaScript Variables A Loosely Typed Language Google Chrome DevTools Storing User-Entered Data Exercise: Using Variables Constants Arrays Exercise: Working with Arrays Associative Arrays Playing with Array Methods JavaScript Operators The Modulus Operator Playing with Operators The Default Operator Exercise: Working with Operators Module 13: JavaScript Functions Global Objects and Functions Exercise: Working with Global Functions User-defined Functions Exercise: Writing a JavaScript Function Returning Values from Functions Module 14: Built-In JavaScript Objects Strings Math Date Helper Functions Exercise: Returning the Day of the Week as a String Module 15: Conditionals and Loops Conditionals Short-circuiting Switch / Case Ternary Operator Truthy and Falsy Exercise: Conditional Processing Loops while and do?while Loops for Loops break and continue Exercise: Working with Loops Array: forEach() Module 16: Event Handlers and Listeners On-event Handlers Exercise: Using On-event Handlers The addEventListener() Method Anonymous Functions Capturing Key Events Exercise: Adding Event Listeners Benefits of Event Listeners Timers Typing Test Module 17: The HTML Document Object Model CSS Selectors The innerHTML Property Nodes, NodeLists, and HTMLCollections Accessing Element Nodes Exercise: Accessing Elements Dot Notation and Square Bracket Notation Accessing Elements Hierarchically Exercise: Working with Hierarchical Elements Accessing Attributes Creating New Nodes Focusing on a Field Shopping List Application Exercise: Logging Exercise: Adding EventListeners Exercise: Adding Items to the List Exercise: Dynamically Adding Remove Buttons to the List Items Exercise: Removing List Items Exercise: Preventing Duplicates and Zero-length Product Names Manipulating Tables Module 18: HTML Forms How HTML Forms Work The form Element Form Elements Buttons Exercise: Creating a Registration Form Checkboxes Radio Buttons Exercise: Adding Checkboxes and Radio Buttons Fieldsets Select Menus Textareas Exercise: Adding a Select Menu and a Textarea HTML Forms and CSS Module 19: JavaScript Form Validation Server-side Form Validation HTML Form Validation Accessing Form Data Form Validation with JavaScript Exercise: Checking the Validity of the Email and URL Fields Checking Validity on Input and Submit Events Adding Error Messages Validating Textareas Validating Checkboxes Validating Radio Buttons Validating Select Menus Exercise: Validating the Ice Cream Order Form Giving the User a Chance Module 20: Regular Expressions Getting Started Regular Expression Syntax Backreferences Form Validation with Regular Expressions Cleaning Up Form Entries Exercise: Cleaning Up Form Entries A Slightly More Complex Example
Duration 5 Days 30 CPD hours This course is intended for This beginning DB2 basic course is for z/OS database administrators who need to acquire the basic skills required to administer a DB2 database in a z/OS environment. Overview Describe several services provided in a z/OS environmentExplain workloads in the batch environmentExplain workloads in the online environmentDescribe job roles in a z/OS environmentLog On to TSO/ENavigate TSO/E and ISPFUse TSO commandsSetup and utilize JCL (Job Control Language)Utilize SDSFDescribe the different types of data sets in a z/OS environmentAllocate data sets and list data set information and contentCreate and modify data set contentGive an overview of the DB2 9 environmentDescribe and utilize DB2 ObjectsDescribe and utilize several DB2 UtilitiesDescribe the DB2I (DB2 Interactive Facility) environmentUse SPUFI (SQL Processing Using File Input) to compose and execute SQLSetup and execute DB2 CommandsUnderstand DB2 LoggingDescribe DB2 program preparation processUnderstand DB2 startup and shutdownUnderstand and utilize DB2 recovery strategies This course is intended for students looking to develop fundamental skills or recognition through lectures and hands-on exercises of TSO/E and ISPF, data sets, DB2 objects, Structured Query Language, DB2 commands, JCL and SDSF. Day 1 Welcome Unit 1: Introduction Unit 2: TSO/E and ISPF Exercise 1: TSO and ISPF Exercise 1 Review Unit 3: Data Sets (Data Sets and Sequential Data Sets) Exercise 2: Sequential Data Sets Exercise 2 Review Day 2 Unit 3: Data Sets (Partitioned Data Sets) Exercise 3: Partitioned Data Sets Exercise 3 Review Unit 3: Data Sets (VSAM Data Sets) Exercise 4: VSAM Data Sets Exercise 4 Review Unit 4: JCL and SDSF Exercise 5: JCL and SDSF Exercise 5 Review Day 3 Unit 5: DB2 Relational Database Concepts Unit 6: Structured Query Language (SQL) and SPUFI Exercise 6: SQL and SPUFI Exercise 6 Review Unit 7: DB2 Objects (Databases and Table Spaces) Exercise 7: Databases and Table Spaces Exercise 7 Review Unit 7: DB2 Objects (Tables, Indexes, and Views) Exercise 8: Tables, Indexes, and Views Exercise 8 Review Day 4 Unit 7: DB2 Objects (Qualified Names, Implicit Object Creation, and SQL Statements) Exercise 9: Qualified Names, Implicit Object Creation, and SQL Statements Exercise 9 Review Unit 8: The DB2 System Exercise 10: The DB2 System Exercise 10 Review Unit 9: DB2 Commands and Program Preparation Exercise 11: DB2 Commands Exercise 11 Review Day 5 Unit 10: DB2 Utilities Exercise 12: DB2 Utilities Exercise 12 Review Unit 11: DB2 Shutdown, Startup, and Recovery Exercise 13: DB2 Recovery Exercise 13 Review Unit 12: Course Summary Additional course details: Nexus Humans CV041 IBM z/OS and DB2 Basics for DB2 for z/OS DBA Beginners training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CV041 IBM z/OS and DB2 Basics for DB2 for z/OS DBA Beginners course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
In this modern time, people are bound to have more reasons to be stressed. Factors like social, environmental and technological are just a few of these causes for people to be stressed. In this course that we developed has integrated lessons on cardio approaches to stress management and therapy. This program is detailed but also flexible to be able for the students to modify and incorporate their desired strategies. Within acceptable limits, students can study and attend courses at their own speed depending upon the time the are able to utilise. Health and wellness professionals wanting to gain more knowledge in cardio often complete this course easily and effectively without compromising their time and the quality of their learnings. Who is the course for? This course is for anyone or everyone who wants to live a healthy life as an individual or as a fitness or health professional help others. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience related to health and wellness will be of great advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Cardio Fitness Basics course will be helpful and useful to these careers: Health Trainers Sports Coach Stress Management Specialists Wellness Instructors And Much More! Cardio Fitness Basics Aerobics Fan? Be Sure You Have These Tools to Work Up a Sweat 01:00:00 Treading Water - While Swimming Makes for a Great Workout 01:00:00 Beneficial Tools for a Great Workout in Your Pool 01:00:00 Heart Health at Home - Dig Out Your Jump Rope 00:30:00 Martial Arts Can Strike a Balance Both Physically and Mentally in Your Exercise Regiment 00:30:00 Mini-Trampolines - Do They Help or Hurt a Home Exercise Routine? 01:00:00 Need to Lose Weight? Diet and Exercise Go Hand in Hand 01:00:00 Park It -Take Advantage of Your Neighborhood Park for Exercise 01:00:00 Row Your Way to Weight Loss - Benefits of a Rowing Machine 01:00:00 Stair Climber and Gliders - What These Do for Your Workout Routines 01:00:00 The Basics on the Proper Use of a Treadmill 01:00:00 The Ins and Outs of Rebounding Exercise 01:00:00 The Most Beneficial Equipment for Your Cardio Workout 01:00:00 Why Treadmills Are so Versatile and Fit Any Lifestyle 00:30:00 Cardio Workout 00:15:00 Mock Exam Mock Exam- Cardio Fitness Basics 00:20:00 Final Exam Final Exam- Cardio Fitness Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Dean’s HIIT Classes are designed to help you shred the pounds through intense fitness training. Did you know HIIT classes are high intensity workouts that burn calories hours after your exercise? So, if you’re ready to be pushed to your limits and see great results, sign up today!
Recovering Troubled Projects: On-Demand Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement
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Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities. The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities. Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00