Credibility can make the difference between winning or losing customers and winning or losing your job. But exactly what is it, and how do you get it? You will understand the two dimensions of credibility, trustworthiness and expertise. We will show you steps for building credibility in any situation and implement the disciplines of credibility. Learning Objectives Explain why credibility is the core of effective leadership, Apply steps for gaining and maintaining credibility, Describe three ways to restore damaged credibility Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Join us on Thu Nov 07 2024 at 10:00:00 GMT for an exciting online event focused on enhancing your leadership skills. Whether you are an established leader or just starting out, this session is designed to boost your confidence and help you lead with clarity and purpose.
Leaders and managers are powerful people who are able to exercise considerable influence over the way in which an organisation operates and its employees. Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. It is concerned with right versus wrong, good versus bad and the many shades of grey in between. Moral implications spring from virtually every decision, both on and off the job, requiring the ethical leader to have more imagination and the courage to do the right thing, from an ethical standpoint. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.
Get ready for an exceptional online learning experience with the Delegation Skills, Leadership, People Management and Operations Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Delegation Skills, Leadership, People Management, and Operations Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Delegation Skills & Leadership package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Delegation Skills & Leadership bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Delegation Skills & Leadership Bundle Comprises the Following CPD Accredited Courses: Delegation Skills Administrative Management Leadership & Management Training Course Negotiation Tactics Meeting Management Online Organisation & People Management Team Management Change Management Operations Management Workplace Performance Management Motivation Skills Dealing with Conflict at Work Workplace Confidentiality Workplace Stress Management Effective Communication Skills Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Delegation Skills & Leadership Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Delegation Skills & Leadership. Build a strong knowledge base in your chosen course via the Delegation Skills & Leadership. Benefit from the flexibility and convenience of online learning. With the Delegation Skills & Leadership package, validate your learning with a CPD certificate. Each course from Delegation Skills & Leadership bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Delegation Skills & Leadership bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Delegation Skills, Leadership, People Management and Operations Management, a rich anthology of 15 diverse courses. Each course in the Delegation Skills & Leadership bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The Delegation Skills & Leadership bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Delegation Skills, Leadership, People Management and Operations Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Delegation Skills & Leadership package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Delegation Skills, Leadership, People Management and Operations Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Delegation Skills, Leadership, People Management and Operations Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Delegation Skills & Leadership bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Outstanding Leadership is of Essence We are undergoing an enormous amount of change. Aligning tools, acquiring companies, simplifying processes, creating new business models, onboarding new partners and designing new customer services are only some of the elements that constitute what we call "a year of transformation.' One of these efforts is the "Agile Transformation.' To achieve true business agility, we need to incorporate an understanding of a true agile mindset, its processes and structure into the whole company. This is a challenge since it touches upon all areas, including HR, finance and purchasing processes. This presentation will explore how outstanding leadership that models the right culture, behaviors and accountability is what makes or breaks this effort. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Lean Leadership allows you to transform your organisation's performance by changing its culture. The leader needs to change the way they are leading. The course is designed to teach you the strategies of lean leadership and guides you how to use culture for fostering business growth. The course helps you to understand the lean culture and lean leadership. The history of lean, the essential principles and practices, and the vital functions of the lean leader will be discussed in the course. You will also learn two ways of lean implementation: by redesigning the whole process or by acquiring the habits of teams and team leaders engaged in problem-solving and continuous improvement. Upon completion, you will be able to apply the lean culture in your company or workplace. What Will I Learn? Implement continuous improvement and lean culture (Toyota Production System). You will be able to eliminate waste and engage your team members in an on-going process of continuous improvement (kaizen). You will design a system of natural work and management teams who engage in continuous improvement. The student completing this course will know the essential problem solving methods employed in continuous improvement and will be able to lead his or her team in continuous improvement. Requirements There is no knowledge required to take this course other than a very fundamental understanding of the manager's job. Who is the target audience? Any manager, team leader, or anyone aspiring to improve the performance of his or her organization. Introduction Why FREE 00:04:00 What FREE 00:04:00 Curriculum FREE 00:05:00 How FREE 00:04:00 What is Culture 00:06:00 Culture Drivers 00:08:00 Resources 00:05:00 Activity 1 00:03:00 The House of Lean House of Lean 00:03:00 Evolution 00:04:00 Shingo 00:09:00 Honda 00:09:00 Activity 2 00:02:00 Lean Culture Principles & Practices JIT 00:07:00 Kanban 00:08:00 Continuous Improvement and Leadership 00:04:00 Waste Intro 00:10:00 Forms of Waste 1 00:06:00 Management Waste 00:07:00 Activity3 00:02:00 Scientific Method 00:07:00 Gemba Walk 00:06:00 Heijunka 00:05:00 Visual Display 00:07:00 Activity 4 00:02:00 Kaizen 00:06:00 The Job of the Lean Leader - To Challenge and To Serve Lean Leadership Intro 00:07:00 The Mind of the Lean Leader 00:04:00 The Mind of the Lean Leader - Transitions FREE 00:07:00 Lean Leadership1. External Challenge 00:06:00 Lean Leadership 2. Internal Challenge 00:06:00 Activity 5 00:02:00 Lead WSA 00:02:00 Be the Model 00:03:00 Coach Others 00:07:00 Motivation 00:04:00 Reinforce Your Strategy 00:04:00 Activity 6 00:01:00 Intrinsic Reinforcement 00:08:00 Getting to Lean - Designing the System for a New Culture Paths to Lean 00:05:00 How You Change 00:03:00 Design Thinking 00:08:00 Design Process 00:08:00 Capability Analysis 00:05:00 Charter 00:05:00 Activity 7 00:02:00 Design Team 00:06:00 Discovery 00:06:00 Discover the Process 00:07:00 Dream 00:07:00 Design technical 00:07:00 Design Structure 00:08:00 Social Design 00:06:00 Activity 8 00:03:00 VON Case Study 00:10:00 WSA Summary 00:04:00 Activity 9 00:02:00 The Habits of Continuous Improvement - The Team Kata Why Teams 00:06:00 Types of Teams 00:06:00 Team Charter 00:05:00 Team Maturity 00:05:00 Team Roles and Responsibilities 00:05:00 Team Agenda 00:05:00 Activity 10 00:02:00 Facilitation 1 00:06:00 Facilitation 2 00:04:00 Team Scoreboard 00:07:00 Activity 11 00:01:00 Map Team's Work 00:03:00 Attitudes 00:04:00 Five Whys 00:03:00 PDSA 1 00:04:00 PDSA 2 00:04:00 PDCA example 00:01:00 Activity 12 00:01:00 A3 00:06:00 Standard Work 00:05:00 Leader Standard Work 00:04:00 Activity 13 00:02:00 Summary 00:03:00 Additional Study Materials Additional Study Materials: Diploma in Lean Leadership and Change Management 00:00:00
Exploring the Underbelly of Exceptional Leadership: The Softer Skills Required to Effectively Lead Through Change Rapid change is impacting nearly every industry vertical, re-shaping, re-forming, and ultimately disrupting 'business as usual'. With this comes workforce strain, stress, and frustration. Today more than ever industry needs people who fully understand, embrace, and exemplify the softer skills of leadership. With the energy that could light up an entire city grid, Cassandra Worthy captivates audiences with her stories and unique perspective on what it really means to effectively lead THROUGH change. New perspective on the soft skills required to effectively lead through change (C.H.A.N.G.E Traits®) A heightened self-awareness of their current leadership effectiveness and the guidance to take the right next step to improve Invigoration to more effectively lead through ANY change challenges they face
Exploring the Underbelly of Exceptional Leadership: The Softer Skills Required to Effectively Lead Through Change Rapid change is impacting nearly every industry vertical, re-shaping, re-forming, and ultimately disrupting 'business as usual'. With this comes workforce strain, stress, and frustration. Today more than ever industry needs people who fully understand, embrace, and exemplify the softer skills of leadership. With the energy that could light up an entire city grid, Cassandra Worthy captivates audiences with her stories and unique perspective on what it really means to effectively lead THROUGH change. New perspective on the soft skills required to effectively lead through change (C.H.A.N.G.E Traits®) A heightened self-awareness of their current leadership effectiveness and the guidance to take the right next step to improve Invigoration to more effectively lead through ANY change challenges they face
Get ready for an exceptional online learning experience with the Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Leadership package has something for everyone. As part of the Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness package, you will receive complimentary PDF certificates for all courses in Leadership bundle at no extra cost. Equip yourself with the Leadership bundle to confidently navigate your career path or personal development journey. Enrol our Leadership bundle today and start your career growth! This Leadership Bundle Comprises the Following CPD Accredited Courses: CSR - Corporate Social Responsibility Business Law & Commercial Law Leadership Skills For Organisational Development CSR Policies & Supply Chain Management Social Work Studies Diploma Quality Assurance Manager Stakeholder Management Diploma in Sustainable Energy Environmental Awareness Training Process Improvement: How to Reduce Waste Conservation Diploma Course Carbon Literacy Knowledge Communicate and Work With People From Other Cultures Environmental Health Environmental Law 2021 Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Leadership Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Leadership Bundle. Build a strong knowledge base in your chosen course via the Leadership Bundle. Benefit from the flexibility and convenience of online learning. With the Leadership package, validate your learning with a CPD certificate. Each course in Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness, a rich anthology of 15 diverse courses. Each course in the Leadership bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness bundle offers you the flexibility and convenience to learn at your own pace. Make the Leadership package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness course. Career path Unleash your potential with the Corporate Social Responsibility, Leadership, Social Work & Environmental Awareness bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Leadership bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Building High-Performance Teams: Virtual In-House Training This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance. What you will Learn At the end of this program, you will be able to: Define a team and describe the optimum team size for effective performance Describe characteristics and guiding behaviors of high-performance teams Describe the major elements of each development stage in two distinct models Recognize cultural barriers in achieving high performance List the attributes of a high-performing corporate culture Assess your own corporate culture Discuss corporate leadership as a factor in building high-performance project teams Describe the three A's of selecting team members State three leadership responsibilities Describe leadership responsibilities, styles, and roles List and describe the eight components of the team charter model for building high-performance teams Foundation Concepts The Nature of Teams Characteristics of High-Performance Teams Understanding Team Development Stages of Team Development - Model 1 Stages of Team Development - Model 2 Designing a High-Performance Culture Corporate Cultures Corporate Leadership Establishing the Attributes of High Performance Choosing the Right People Team Effectiveness Team Leadership The Team Charter Model