Booking options
£34.95
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Extertise and Employee Retention: Leadership Credibility
By Chart Learning Solutions
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
19 minutes
All levels
Description
Credibility can make the difference between winning or losing customers and winning or losing your job. But exactly what is it, and how do you get it? You will understand the two dimensions of credibility, trustworthiness and expertise. We will show you steps for building credibility in any situation and implement the disciplines of credibility.
Learning Objectives
Explain why credibility is the core of effective leadership, Apply steps for gaining and maintaining credibility, Describe three ways to restore damaged credibility
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Extertise and Employee Retention: Leadership Credibility
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
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