Understand the difference between objections and conditions and how you can prevent objections by qualifying early. Discover valuable questions to evaluate how prospects think, controlling mental focus. Anticipate and be ready for objections before your conversation. Learning Objectives Explain the difference between objections and conditions for not buying, Identify the challenge salespeople encounter with objections and conditions, Anticipate and plan for objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
ICA Specialist Certificate in Financial Crime Risk and New Technology Explore the landscape of new and emerging technology in today's world, viewed through the lens of financial crime risk management. This practical course is ideal for compliance professionals and will help you: understand innovations impacting the financial sector understand the definitions and subsets of RegTech and FinTech and how to potentially leverage big data to prevent financial crime assess the benefits and risks of new technologies adopt the horizon-scanning approach to emerging technologies. ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn? Applying financial crime concepts to emerging technology Emerging technologies and financial crime risk The impact of innovation on financial services Harnessing RegTech to minimise financial crime Predicting the next wave of disruptive technology for financial services
ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only. Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company
Elevate your understanding of relay protection in power systems with EnergyEdge's specialized classroom training course and gain valuable insights.
Duration 5 Days 30 CPD hours This course is intended for This course is intended for anyone responsible for conf iguring, maintaining, and troubleshooting Symantec Data Loss Prevention. Additionally, this course is intended for technical users responsible for creating and maintaining Symantec Data Loss Prevention policies and the incident response structure. Overview At the completion of the course, you will be able to: Enforce server, detection servers, and DLP Agents as well as reporting, workflow, incident response management, policy management and detection, response management, user and role administration, directory integration, and filtering. This course is designed to provide you with the fundamental know ledge to configure and administer the Symantec Data Loss Prevention Enforce platform. Introduction to Symantec Data Loss Prevention Symantec Data Loss Prevention overview Symantec Data Loss Prevention architecture Navigation and Reporting Navigating the user interface Reporting and analysis Report navigation, preferences, and features Report filters Report commands Incident snapshot Incident Data Access Hands-on labs: Become familiar with navigation and tools in the user interface. Create, filter, summarize, customize, and distribute reports. Create users, roles, and attributes. Incident Remediation and Workflow Incident remediation and w orkf low Managing users and attributes Custom attribute lookup User Risk Summary Hands-on labs: Remediate incidents and configure a user?s reporting preferences Policy Management Policy overview Creating policy groups Using policy templates Building policies Policy development best practices Hands-on labs: Use policy templates and policy builder to configure and apply new policies Response Rule Management Response rule overview Configuring Automated Response rules Configuring Smart Response rules Response rule best practices Hands-On Labs: Create and use Automated and Smart Response rules Described Content Matching DCM detection methods Hands-on labs: Create policies that include DCM and then use those policies to capture incidents Exact Data Matching and Directory Group Matching Exact data matching (EDM) Advanced EDM Directory group matching (DGM) Hands-on labs: Create policies that include EDM and DGM, and then use those policies to capture incident Indexed Document Matching Indexed document matching (IDM) Hands-on labs: Create policies that include IDM rules and then use those policies to capture incidents Vector Machine Learning Vector Machine Learning (VML) Hands-on labs: Create a VML profile, import document sets, and create a VML policy Network Monitor Review of Network Monitor Protocols Traffic filtering Network Monitor best practices Hands-On Labs: Apply IP and L7 filters Network Prevent Network Prevent overview Introduction to Network Prevent (Email) Introduction to Network Prevent (Web) Hands-On Labs: Configure Network Prevent (E-mail) response rules, incorporate them into policies, and use the policies to capture incidents Mobile Email Monitor and Mobile Prevent Introduction to Mobile Email Monitor Mobile Prevent overview Configuration VPN configuration Policy and Response Rule Creation Reporting and Remediation Troubleshooting Network Discover and Network Protect Network Discover and Network Protect overview Configuring Discover targets Configuring Box cloud targets Protecting data Auto-discovery of servers and shares Running and managing scans Reports and remediation Network Discover and Network Protect best practices Hands-on labs: Create and run a filesystem target using various response rules, including quarantining Endpoint Prevent Endpoint Prevent overview Detection capabilities at the Endpoint Configuring Endpoint Prevent Creating Endpoint response rules Viewing Endpoint Prevent incidents Endpoint Prevent best practices Managing DLP Agents Hands-on labs: Create Agent Groups and Endpoint response rules, monitor and block Endpoint actions, view Endpoint incidents, and use the Enforce console to manage DLP Agents Endpoint Discover Endpoint Discover overview Creating and running Endpoint Discover targets Using Endpoint Discover reports and reporting features Hands-on labs: Create Endpoint Discover targets, run Endpoint Discover targets, and view Endpoint Discover incidents Enterprise Enablement Preparing for risk reduction Risk reduction DLP Maturity model System Administration Server administration Language support Incident Delete Credential management Troubleshooting Diagnostic tools Troubleshooting scenario Getting support Hands-on labs: Interpret event reports and traffic reports, configure alerts, and use the Log Collection and Configuration tool Additional course details: Nexus Humans Symantec Data Loss Prevention 14.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Data Loss Prevention 14.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
10 QLS Endorsed Courses for PAT Tester | 10 Endorsed Certificates Included | Lifetime Access
Miss Date Doctor’s Conflict Resolution coaching is designed to help couples and individuals navigate conflicts in a healthy and constructive way. Our coaching provides you with the tools and techniques needed to resolve conflicts without damaging your relationship or emotional well-being. We understand that conflicts can arise in any relationship, and that dealing with them effectively is key to building stronger, more fulfilling relationships. Our Conflict Resolution coaching can help you develop skills such as active listening, empathy building, and problem-solving, as well as techniques to de-escalate tense situations and prevent conflicts from becoming destructive. Our coaching also includes strategies for preventing conflicts from arising in the first place, such as setting clear boundaries, communicating effectively, and building healthy habits. With our Conflict Resolution coaching, you can learn to navigate conflicts in a way that strengthens your relationship and helps you build a brighter future together. The Miss Date Doctor Conflict Resolution Package helps with the following: Relationship Conflict, Conflict Resolution Techniques, Conflict Management, Active Listening, Empathy Building, Problem-Solving, De-escalation, Preventing Conflicts, Healthy Habits, Clear Boundaries, Communication, Conflict Resolution Coaching, Conflict Resolution Skills. https://relationshipsmdd.com/product/conflict-resolution-package/
Discover the power of knowledge and build a more inclusive and respectful workplace with our comprehensive bundle of 8 courses: Unconscious Bias, Sexual Harassment & Domestic Violence Awareness. This unique bundle offers you the opportunity to enhance your understanding of these critical topics and make a lasting impact on your organization. With three QLS-endorsed courses and five relevant CPD QS-accredited courses, you'll gain valuable insights and receive hardcopy certificates to showcase your achievements. Empower yourself and your organization with this comprehensive bundle of courses, designed to create lasting change. Expand your understanding, challenge biases, and foster a workplace that values inclusivity. Enroll now and unlock a world of knowledge! Key Features of the Unconscious Bias, Sexual Harassment & Domestic Violence Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Unconscious Bias Training For Supervisors QLS Course 02: Sexual Harassment Awareness Training QLS Course 03: Domestic Violence 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Equality, Diversity and Discrimination Course 02: Workplace Harassment Course 03: Dealing with Conflict at Work Course 04: Workplace Confidentiality Course 05: Cross-Cultural Awareness Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a deep understanding of Unconscious Bias, Sexual Harassment, and Domestic Violence. Identify and challenge biases to create an inclusive and respectful workplace. Gain knowledge and strategies to prevent and address sexual harassment incidents effectively. Understand the dynamics of domestic violence and support survivors sensitively. Promote equality, diversity, and discrimination-free environments. Enhance conflict resolution skills and foster positive relationships at work. Cultivate cross-cultural awareness and sensitivity towards diverse backgrounds. Immerse yourself in a transformative learning experience with our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness bundle. Explore the intricate nuances of these crucial topics through our three QLS-endorsed courses and broaden your knowledge with five relevant CPD QS-accredited courses. Uncover the roots of biases, learn strategies to prevent and address harassment incidents, and gain valuable insights into promoting equality and diversity. With our comprehensive content, you'll develop a deep understanding and the tools needed to foster an inclusive and respectful workplace. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Human Resources professionals seeking to create a more inclusive work environment Managers and supervisors responsible for preventing and addressing workplace issues Employees interested in expanding their knowledge of unconscious bias, harassment, and domestic violence Individuals passionate about promoting equality and diversity in the workplace Career path Human Resources Manager: £35,000 - £70,000 per year Diversity and Inclusion Specialist: £30,000 - £55,000 per year Training and Development Manager: £30,000 - £60,000 per year Employee Relations Consultant: £25,000 - £50,000 per year Equality and Diversity Officer: £22,000 - £40,000 per year Workplace Mediator: £30,000 - £55,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
ISO 37001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Anti-bribery Management System (ABMS) based on ISO 37001 About This Course During this training course, you will also gain a thorough understanding of the global anti-corruption best practices of Anti-bribery Management Systems and effectively prevent, detect and address bribery before it negatively impacts an organization's reputation and profits. After mastering all the necessary concepts of Anti-bribery Management Systems, you can sit for the exam and gain "Certified ISO 37001 Lead Implementer' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 37001 in an organization. Learning objectives Acknowledge the correlation between ISO 37001 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ABMS Learn how to interpret the ISO 37001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ABMS Acquire the expertise to advise an organization in implementing Anti-bribery Management System best practices Educational approach This training is based on both theory and best practices used in the implementation of an ABMS Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites A foundational understanding of ISO 37001 and knowledge of implementation principles. What's Included? Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides CPD Certificate The Exam Accreditation Assessment Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by This course is Accredited by NACS and Administered by the IECB. Who Should Attend? Professionals looking to implement and maintain an Anti-Bribery Management System Compliance officers